A Big Thank You — Again!

By | July 11, 2019
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A Big Thank You — Again!

Two weeks ago we began our Summer 2019 Donation Drive. Your response has been amazing and more than we could have hoped for – you came through for us again. Without your support things would be much more difficult for us. We want to tell you all that is an amazing and wonderful feeling to know we have friends like you.

We started our small business over 2 decades ago. This year is our 21st anniversary. It’s hard to believe that we’ve been on the Web such a long time. In terms of technology, 21 years is a very, very long time.

When we started, we were just one of tens of thousands of “mom & pop” sites that were popping up all over the Web. In fact, back in those days, the Web was mostly mom & pops sites like Cloudeight. Why? Because there was no real money to be made on the Internet – the Web was more of a curiosity than the necessity it has become.

And, sadly, over the years, we have watched many of those mom and pops sites die as the web became all about the money. The folks that owned these sites and poured their hearts and souls and love into them, abandoned their dreams and walked away. The trail of tears those folks left behind is do long it would circle the globe many times.

We know all this because we have been around so long and we’ve watched it happen. We have seen the Internet go from a place where people freely shared ideas and software and that was used only by a few of us “nerdy types”, to the Internet we know today. The Internet is now an economic dynamo and has become so important that the world, its governments, and its financial institutions could not run without it.

We have watched as big money and big corporations smothered or gobbled up everything on the Web, until today, big money and big business control almost all of it. Small, mom & pops sites like Cloudeight are a very rare and very endangered species.

But we have promised you that we will never go quietly or gently into that good night.

We have fought the good fight. We pull no punches and tell you the truth as we see it. We’ve butted heads with multi-million-dollar sites that made their fortunes by tricking unsuspecting users into buying their worthless products.

We have exposed dozens of Tech Support and TV scams. We’ve tried to protect you from those who try to induce you into buying snake oil by using slick, professionally produced TV commercials designed to sell you all-in-one PC Fixer snake-oil software. We tried to keep you safe from tech support scams that use counterfeit Microsoft warning popups and other slick pop-ups to convince you to click links or call toll-free telephone numbers and try to steal your money or identity – or both.

We fight for the truth, we fight for you and we fight every day to provide you with the best computer care & repair service you’ll find anywhere.

We have turned down tens of thousands of dollars in commissions because we refuse to recommend or sell anything we don’t believe in and wouldn’t use on our own computers.

Just recently, we turned down an offer that would have paid us $70 per sale. This would have ensnared our subscribers and our friends into the world of scamware subscriptions. We never gave it a second thought. We would never sell out you – our friends – for $7 or $70 or $700 or $7000. We have seen many other tech sites that don’t mind recommending this kind of scamware though. They’re probably rolling in the money now, but you know, at least we can sleep at night.

It seems every week, some company or another writes and wants to make a deal with us to recommend their products. We could be recommending something new to you every week, but we refuse to sell you out. We refuse to sell something we would not use ourselves, no matter how much we need the money.

You’ll notice that the number of products we recommend and endorse is rather sparse. Emsisoft and Reg Organizer are both top-notch products with superior support – we recommend them both and we use both on our personal and business computer.

We truly believe our Cloudeight Direct Computer Care service is the best remote computer care & repair service anywhere. We offer personal support and excellent prices. Our Cloudeight Direct Computer Care services provide us with some income. In 2018, we introduced SeniorPass to make our computer care service even more affordable for our senior citizen friends.

If we could afford it, we’d provide free computer care and repair to everyone. 

We provide free email support to as many people as we can. We help hundreds of people every month who write to us for answers to their computer questions and problems. We do this willingly – we really do love helping you with your problems.

We will always give you our best. We will only recommend to you the best products and services. We will never sell you out because we need the money… we’d close up shop and go out of business before we’d betray your trust.

Our donation drives help us help you and keep us up and running during times when sales are slow. And we have been truly amazed by the response you’ve given us during our Summer Donation Drive 2018.

How can we thank those of you who dug into your own pockets to lend us a helping hand? There is no thank you big enough, nor any words heartfelt enough to tell you how much we appreciate you and the help you give us.

I guess the best way to thank you then, isn’t with mere words, but to promise you that we will keep fighting for you and keep trying to keep you safe… not by scaring you, but by informing you. Not with sensationalism that is nothing more than clickbait… we’ll help you by telling you the truth.

Our donation drive continues through July 15, 2019, but we wanted to make sure all of you who’ve helped us with a donation during this donation drive or at any time, know how much we appreciate your generosity, kindness, support and your friendship.

Without your help, we’d be just another mom and pop site that faded away into that ocean of faded dreams and lost hope.

So, to all of you, who have helped and supported us during our Summer Donation Drive and to all of you who’ve been with us over the years and have given us a helping hand… we want you to know how much we appreciate you!

Thank you all so very much!


Help us help you.

Help Us During our Summer 2019 Donation Drive

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you… and helping you stay safe on the Web.

2 thoughts on “A Big Thank You — Again!

  1. Charlyne Craver

    I sure hope newer people read and respond. I cannot imagine having to, ever again, unhook and carry my equipment to some store where they really don’t do a good job!! I started with you when you did and will be there as long as you, and/or I, are around. I have many friends that now use you and some of the family does, too. Unfortunately some “young folks” figure they know it all and it isn’t until they cannot fix what needs fixing that they call “Gram” and ask who it is that gets hers running again. Bless you and a small donation is on the way(got paid yesterday).

    Reply

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