A New Chrome Problem

By | January 7, 2019
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A New Chrome Problem

We have been getting a lot of reports about a problem with Google Chrome. Recently, many people have been opening Chrome as they always do, but instead of the familiar Chrome browser window with their start pages(s) and bookmarks, they find a find a strange looking window with several options.

Here’s the window that opens instead of the normal Chrome browser window:

If you see this window, it’s important that you click on the black rectangle in the center with the word “You” on it. Don’t click “Browse as Guest” or “Add person”.

Once you click “You” , Chrome will open as it usually does. Not everyone is seeing this problem, but if you do, you’ll know what to do.

 

 

10 thoughts on “A New Chrome Problem

  1. Joe Fardella

    I get the bloody thing,several times a day,hope they fix it soon.

    Reply
  2. Jim Bonds

    Hoo-boy! I fooled them. I knew it was me all along and that this was some kind of an IQ test.

    Reply
    1. infoave Post author

      Ok, Jim, that was a funny answer! Got me laughing!!!
      Darcy

      Reply
  3. JonInOz

    Hi TC & EB,
    Very interesting but unseen to date.

    Have you seen the “Google” thank you appear when opening Google.
    [Quote] As a long time Google user we are offering a gift, Samsung S9 or iPad, (among other offers) .. submit personal details and enter the draw to win.
    Below are ””’comments”” from so-called winners.

    If it looks like a scam and smells like a scam……..Trust No-One.

    (Except TC & EB}

    Reply
    1. Karen

      I had that happening back in November as it was very annoying. I am one that does a lot of googling and so I contacted you folks and was advised to uninstall Chrome which I did. It is still uninstalled. Have thought about reinstalling, but now I see this , maybe I should leave well enough alone.

      Reply
      1. infoave Post author

        This is not a danger it’s just an inconvenience. I believe we recommended that you completely uninstall, reboot and reinstall Chrome.

        Reply
    2. infoave Post author

      This is an old scam that’s been around for years and years. It’s the old “You’ve won a free ———-” fill in the blank scam. Nothing new just except the “prizes’. Steer clear as this has nothing to do with Google or Chrome.

      Reply
  4. Fayleen Korcykoski

    I am still having problems with chrome. I did everything you advised, uninstall, reboot, reinstall, and everything else. It still spins and times out. Edge is the only thing that doesn’t have any problems. I would like to find the problem, I have completely messed up my computer trying to find a solution. I tried to schedule another repair session, it asks for a pin # that I can’t find.

    Reply
    1. infoave Post author

      Fayleen, If you need assistance please email us. You have an annual Senior Pass. I have written to your personally… please check your email.

      Reply

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