How I helped a friend save his computer

By | September 2, 2011
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Last week a friend of mine called me with a perplexing Windows problem. He couldn’t access the Internet, some Windows functions had been disabled, and his antivirus program had been deactivated. To make this part of the story as short and sweet as possible, we figured out that he had someone gotten when of the new generation of viruses that installs as a regular program, then deactivates the antivirus software, and then does its dirty work. These viruses, I fear, will be pretty commonplace in the coming months. These new designer viruses are pernicious and very well programmed.

Anyway, there wasn’t much he could do but format his computer because formatting was the only certain way to ensure that the virus was removed and all his Windows functionality was restored. But formatting a hard drive and reinstalling Windows is always a last resort and always a pain in the you-know-what. Not only do you have to format your hard drive and reinstall Windows but then (if you dont’ have a good mirror image backup) you have spend days, maybe weeks reinstalling all your software programs, adjusting settings and blah, blah, blah. In short: It’s no fun.

Besides reading him the riot act about keeping good mirror-image backups, I tried to help him find an alternative for him when there seemed to be none. I’m resourceful if not smart. Anyway, I sent him off to give Reimage a try. I advised him that Reimage is the only thing I knew of that had the potential to save his current Windows installation, all his programs, remove the virus that was destroying his system, and get his computer back for him without formatting. I told him the truth: Reimage works 85% of the time, nothing works all of time. Obviously Windows doesn’t work all of the time.

He gave Reimage a try and now his computer is running again and he didn’t have to format. Reimage is not a tool to use for minor problems or occasional errors. It’s big time repair for big time problems. It’s something anyone facing a format and reinstallation of Windows should try before resort to a format. And its certainly better than calling Geek Squad and spending $199.00 or more only to have them format your computer and reinstall Windows.

This is a true story and it’s a good tip. We really do use and recommend the products you see mentioned in this newsletter every week. We recommend them to our best friends and family members too. Reimage is not a miracle, it’s as great tool. It saved my friend’s computer and saved my friend days and days of work.

Before you call Geek Squad, Staples or some other computer repair service, before you give up the ghost and format and reinstall Windows, give Reimage a try. There’s an excellent chance it will work for you too and save you tons of money and tons and tons of aggravation and time. And you have nothing to lose. If Reimage doesn’t work for you, you get a full refund.

4 thoughts on “How I helped a friend save his computer

  1. Donna Coulter

    You better believe it. Reimage has saved me twice. I believe you can trust them explicitly.–and I didn’t even ask for my money back the first time–I trusted your advice TC&EB. It isn’t that expensive and very much worth every penny. I will be using Reimage on my new Lap Top as well (Windows 7)

    Reply
  2. Brenda

    I am another very satisfied customer that you sent to reimage. Of all the programs Cloudeight (TC&EB) has recommended Reimage is by far the best. I have almost all your MUSTS installed and trust your advise explicitly.
    Keep up the good work.

    Reply
  3. JoAnn Bolen

    I appreciate Reimage more than words can describe. It has been so much help to me several times over the three yrs. I’ve had it installed. However, I always wonder how in the world can a person go to their Reimage if he/she can’t access the internet – cannot get on line. That’s a mystery to which I do not know the answer, so I hope I never am confronted w/that particular problem. I have downloaded so many of the programs which you recommend & I really appreciate all of your wonderful knowledge/help. Thank you so very, very much. JoAnn

    Reply
  4. Delores

    Just last week I had to use Reimage because a trojan, once removed from my hard drive hid my folders, documents, pictures and desktop shortcuts. They were ‘there’ but not accessible. Hid the IE icon as well and could not access System Restore. I couldn’t even download the “Free Scan” from the Reimage website. Good thing I purchased license keys a year ago. I emailed them and we had a Remote Session. Within 20 minutes, all was returned to normal! I would have taken that young man to lunch if possible!!

    Reply

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