How to Get Help From Microsoft Right From Windows 10
Most people, are by now, aware of all the Microsoft support scams going on all over the world, There are internet support scams and telephone support scams. These scams have bilked unsuspecting users out of millions of dollars.
If you’re using Windows 10, you can get help from Microsoft without picking up the phone, going to a web site, or even sending an email.
If you’re having a problem with Windows 10, here’s one safe way to get help
Type Get Help in the taskbar search and press Enter when you see Get Help appear at the top.
In a few seconds the “Get Help” app will open.
In a minute or so you’ll see “Get Help” “Virtual agent”. Do not be dismayed. Real people await you. Promise.
When you see the Virtual agent appear, explain your problem as simply as you can by typing it in at the bottom (see below):
After you’ve explained your problem click the paper airplane send icon.
If the Virtual agent has any kind of answer which seems related to your problem, you can try the solution offered.
Or, if you would rather talk to a Microsoft representative, under “Did this solve the problem?” click “No”. and you’ll see a dialog appear with “I’m sorry that didn’t work. You can try another question or talk to a person.” Talk to a person is a link. So click on “talk to a person” (see below):
After you click “talk to a person” you see the dialog below. You can have Microsoft call you, you can schedule a call from Microsoft, or you can choose to chat with a Microsoft representative. The choice is yours.
Now you know how to contact Microsoft right from your Windows 10 computer – and without taking a chance of falling for a Microsoft support scam.