We’ve received some reports from the few Norton users still left that Norton SafeWeb is blacklisting Thundercloud.net as dangerous. They list two files as the reason for blocking our entire site. One is a page with a link to an old stationery collection installer file (Western Serenity collection from 2009) and the other is the installer file itself. The stationery collection and the installer are both safe, of course, yet Norton is blocking “SafeWeb” users from accessing our site. Not only is this unjustified and wrong, it hurts our reputation and our sales.
We can’t help believe that this is some sort of retribution from Norton for all our truthful articles we have written about the ineffectiveness of Norton’s security products. We have warned users for many years NOT to trust their computers to Norton’s security products because Norton products often cannot tell a safe file (or site) from an infected one.
In the course of our work with Cloudeight Direct, we have come to instinctively know that computers which are “protected” by Norton almost always are infected with PUPs and Malware. And it’s not like we’re talking about just a few computers… we’ve worked on thousands of computers. And though Norton (rightfully) isn’t very popular anymore, we’ve still worked on several dozen computers “protected” by Norton. The truth is that most of them were infected with malware and PUPs that we have to clean off before we could install reliable security protection for our customers.
Symantec / Norton is yet another American company taking jobs away from Americans and using support mills in India where workers make much less than minimum wage workers in the USA.
Norton proves that you don’t have to be good to be rich, and you don’t have to do the right thing to be successful With inferior products backed by Indian tech support mills, it’s no wonder Norton is one of the worst PC security programs you can install on your PC.
It’s your computer and you can use what you want, but if you use Norton SafeWeb and you are blocked from our site, you have to ask yourself, who do you trust most? Norton or Cloudeight. We done nothing but try to help our readers and site visitors avoid the scams and dangers on the Web.
We’d ask you to go to Norton’s “Community” Forums, but in order to post you’d have to sign up with Norton, and then be bombarded with ads for Norton products.
But if you’re already a Norton user and you trust Cloudeight more than you trust a company like Norton / Symantec, why not call customer support and tell then what you think…
Warning – you may not be able to understand their tech support “employees”. What a shame this whole thing is.
As we’ve said for many years, Norton made its reputation back in the early 90’s when you had a choice between Norton and McAfee and antivirus technology was nascent. That was long ago and far away, and things were different than today. Anti-Virus technology is advanced and even the worst AV products can protect you from simple viruses. Norton can’t tell the difference between a good file and a bad file, or obviously, a good site from a bad one.
Norton Symantec — you’ve proved us right again.