Not Getting Our Premium Newsletter? Don’t Forget to Remind Gmail…

By | November 9, 2018
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Cloudeight Gmail TipsNot Getting Our Premium Newsletter? Don’t Forget to Remind Gmail…

We have been receiving quite a bit of email from Cloudeight InfoAve Premium newsletter subscribers, telling us that they’re not receiving our InfoAve Premium newsletters for the past few weeks. We have sent our newsletter every week for past 787 weeks – we haven’t missed a week. So, if you’re not getting the newsletter either you ISP is censoring your email or it’s being automatically dumped in to your spam/junk folder.

Gmail has recently updated and if you’re subscribing with a Gmail email address and you’re not receiving our Cloudeight InfoAve Premium newsletters, read on.

This is a good time to remind all of you who subscribe to our InfoAve Premium newsletter using a Gmail address, to open your Gmail spam folder and check to see you find our Cloudeight InfoAve Premium in your spam folder. 

If you find our InfoAve Premium newsletter in your Gmail spam folder, right-click on it and click “Not spam” and from then on – or at least until Gmail has another major update – you’ll find our newsletter  in your inbox every Friday.

To verify that the email is from us, our newsletter headers are as follows:

—– Original Message —–
From: Cloudeight InfoAve Premium <>
Reply-To: <>
To: Your name <>
Sent: 11/9/18 11:12:38 AM
Subject: Cloudeight InfoAve Premium – Issue #787 – November 9, 2018

What? You Don’t see a “Spam” folder on Gmail? 

In the list of folders on the left side in Gmail, at the bottom click on “More”  (see below):

Cloudeight InfoAve

When you click on “More” you’ll see more folders and items, one of them will be your Gmail Spam folder. See below:

Cloudeight InfoAve

Open the Gmail spam folder. Look for Cloudeight InfoAve Premium in that folder. If you see it, right-click on it and mark it “Not spam”. From then on it shouldn’t go back into the spam folder — unless Gmail has a major update again.

So, if you’re one of those who subscribe to our Cloudeight InfoAve Premium newsletter using a Gmail account. this will help you make sure that our newsletter is not placed in the spam folder anymore.



6 thoughts on “Not Getting Our Premium Newsletter? Don’t Forget to Remind Gmail…

  1. Joyce Linsenmeyer

    I get your daily but I am not getting my premium cloudeight at all. I have AOL and I always check my spam folder it’s never in there. So I don’t know why I’m not receiving it. Could it be that I’m not on the list anymore?

    1. infoave Post author

      I just double-checked and you are on our Premium list. So, what’s happening is AOL (Verizon/Yahoo/AOL) is deleting our email off the server. You will need to contact your provider – they’ll tell you that they don’t do that… but they sure do. Your best option is to get a Gmail or address and subscribe with it. If you need help doing that, let me know. I’m afraid if you keep trying to use an AOL email address, you won’t be able to get our newsletter. All we can do is send it every week – we cannot force your ISP to deliver it.

  2. William Collins

    Yes I had the same problem last year, everything went to the spam folder,I had to click on not spam for several months but eventually it whent back to normal


    My reply-to differs from the one you display here. Mine reads:
    Cloudeight InfoAve

    whereas you write it should read:

    They differ but I believe I am still getting the full version of the newsletter, a great little advice column, I add.

    1. infoave Post author

      It reads as it should reply-to: Cloudeight InfoAve Premium and cloudeight-news @ in brackets.

      Thanks for the kind words.

  4. Muriel Schlecht

    I access your Premium Newsletter from C8 Startpage and read it online. Gave up on any intelligent or helpful ISP email ‘conversations’ a long time ago.


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