Trouble with Windows Media Player on Windows 7

By | December 10, 2011
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Wilma says Windows Media Player 12 doesn’t work on her Windows 7 computer
Thanks for all the good advice in the past, I have a question. I liked WMP 11 better (the mini one on the taskbar) and I followed some bad advise on the internet to get it installed. It didn’t work and now my WMP 12 doesn’t work anymore either. Do I need to reinstall Windows 7 to get it working again? I hate re-installing Windows, there is always something not going as it should. I really hope you can give me some advise. Thanks again, Wilma

Our answer
Thank you, Wilma. Yours is an annoying problem which I have experienced as well. And while I do have a variety of media players installed, I still want my Windows Media Player to work. Windows Media Player leaves a lot to be desired but it’s still the default player in Windows and it does open and play a wide variety of media.

I suggest you try using the Windows Media Player Settings troubleshooter. You can open the Windows Media Player Settings troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Click View all, and then click Windows Media Player Settings.

If this doesn’t work for you, try disabling Windows Media Player and then enable it again. See if this works for you: Here’s how to disable and re-enable Windows Media Player:

1. Click the Start button, click Control Panel, click Programs, and then click Turn Windows features on or off. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation.

2. Click on Media Features, Uncheck Windows media Player, and then click OK

3. Restart your computer. Then follow the same procedure as above only this time check Windows media Player.

If none of those solutions work for you, try doing a System Restore back as far as you can. Try using the earliest restore point available and see if that works. If you use System Restore, you’ll have to reinstall any programs you’ve installed since the date of the restore point you used and you’ll also have to re-install any Windows updates that have been installed since then, but that’s still a lot better than re-installing Windows.

We hope we were able to help you, Wilma.
There are fewer and fewer sites these days which are IE-only. But even those old-fashioned folks who still believe IE is the only game in town and build their sites for IE might be surprised to learn that there are add-ons for both Chrome and Firefox which allows these browsers to emulate Internet Explorer – so theoretically there are no sites which won’t work in Chrome and/or Firefox. I do banking online and payments online – and also shop online (when/if I have any money) and I’ve never had any problems with banking, online bill payment, or shopping online using Chrome or Firefox. I’ve not been using Safari that long but so far, I’ve not encountered any sites that didn’t work right with it either.

So take a look at some of the links we’ve given you. If none of them have any solutions for you, try disabling some of your add-ons (if any). If all else fails, why not try a different browser.

One thought on “Trouble with Windows Media Player on Windows 7

  1. Donna Streifel

    I had the same problem with my Windows Media player version 12 and I went Microsoft.com and
    found the repair on the Microsoft fix it center,
    I run the repair and my media player worked just fine. Here is the link to that repair and also has other things to fix as well. Hope it helps
    others as well. http://support.microsoft.com/fixit/en-us
    Donna

    Reply

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