Category Archives: Windows Tips

What’s the safest browser?

It all depends on who you ask. We prefer to go with facts. So here are the facts according to a study done by Accuvant. “A recent Accuvant study ( http://www.accuvant.com/capability/accuvant-labs/security-research/browser-security-comparison-quantitative-approach ) revealed that Chrome (the second most popular browser) ranks as the most secure web browser when compared to Internet Explorer (the most popular) and Firefox. Interestingly, this month… Read More »

No menu bar in Google Chrome

Joyce says “Help! There’s no menu bar on Google Chrome” Thank you for the awesome job on my computer and in such a short time. I do have a problem that I hope you can resolve. You told me on Google Chrome, which I am using as my default browser, that I should always click File and then… Read More »

Windows 7 vs. Windows 8

Bob wants to know the advantages of Windows 8 over Windows 7 What is the advantage of Windows 8 over Windows 7? Smaller footprint? Better memory management? etc, etc, etc…. Our answer Other than the “once known as Metro” interface, most of the changes which make Windows 8 different from Windows 7 are under the hood. Windows 8… Read More »

My PasswordBox Guffaw – and my redemption.

We have been using PasswordBox for about two months. It works great and is a great free (for now) alternative to RoboForm or LastPass. Unfortunately, thanks to my not double-checking, PasswordBox has become “invitation only” with a waiting list. Darcy lashed me many times for not double-checking before I wrote it up. So because I’m trying to make… Read More »

How and why to perform a clean boot

Susan wants to know how all about clean boots Can you please explain what a clean boot is and why someone would want to do a clean boot? One of my friends is reading a bunch of computer books and she was trying to explain to me about doing a clean boot but she wasn’t making any sense.… Read More »

The average victim of a tech support scam loses $875

We’ve had the opportunity to work with over 1200 people – helping them them with their computers via one-on-one via our Cloudeight Direct Computer Care service. Remote tech support is a big business and there are many legitimate companies offering it – including our company. But there are a vast number of tech support scams out there and… Read More »