{"id":16481,"date":"2019-03-30T17:00:42","date_gmt":"2019-03-30T21:00:42","guid":{"rendered":"http:\/\/www.thundercloud.net\/infoave\/new\/?p=16481"},"modified":"2019-03-31T15:08:36","modified_gmt":"2019-03-31T19:08:36","slug":"quick-assist-help-somebody-or-have-somebody-help-you","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/quick-assist-help-somebody-or-have-somebody-help-you\/","title":{"rendered":"Quick Assist: Help somebody or have somebody help you"},"content":{"rendered":"<h1><span style=\"font-family: helvetica, arial, sans-serif; font-size: 30t;\">Quick Assist: Help somebody or have somebody help you<\/span><\/h1>\n<p><span style=\"color: #008080;\"><em><span style=\"font-family: helvetica, arial, sans-serif;\">This tip is for Windows 10<\/span><\/em><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you have a Microsoft account you might be surprised to learn that Windows 10 includes a feature called Quick Assist. Quick Assist allows you to get help from a friend without installing any third-party software. Windows 10 Quick Assist does not have a lot of fancy features, but it does work well and it&#8217;s a quick way to get help from a friend or give help to a friend.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Whether you want to give or get help, you&#8217;ll first need to open Quick Assist. It&#8217;s buried in the start menu under Windows Accessories. The quickest way to open Quick Assist is to type QUICK in taskbar search and press Enter.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">When Quick Assist opens you&#8217;ll be able to choose &#8220;Get assistance&#8221; or &#8220;Give Assistance&#8221;.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" width=\"382\" height=\"640\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">In this demo, we&#8217;re going to show you how to provide assistance to someone, but you&#8217;ll also learn how to get assistance too.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you choose to give assistance, you&#8217;ll need to sign in with your Microsoft account. A Microsoft account is an email account that ends in @hotmail.com, @outlook.com, @msn.com, @live.com or @live.ca.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist1.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">After you&#8217;ve entered your Microsoft account email address, you&#8217;ll need to enter the password for your Microsoft account.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist2a.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Once you&#8217;ve signed in, you&#8217;ll see a security code. You can call your friend with this number or send the security code via email.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist3a.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">The person you&#8217;re helping will need to open Quick Assist and enter the six-digit security code.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist4.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Once the person you&#8217;re helping enters the number,\u00a0 you&#8217;ll want to ask for &#8220;Full control&#8221;. The person you&#8217;re helping will see a small window asking if they want to allow you to control their computer. If they want your help, they&#8217;ll need to click &#8220;Allow&#8221;.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"http:\/\/thundercloud.net\/infoave\/images\/2019\/quickassist6.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Above you can see the Quick Assist window with the remote computer in full view. You can then control the remote computer as you would you own and do whatever you need to do to help a friend in need.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">So, now if a friend calls you and asks for help with his or her computer, you can tell them about Quick Assist. You&#8217;ll be able to help them just like you were sitting at their computer.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Quick Assist &#8211; another useful but hidden feature of Windows 10.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick Assist: Help somebody or have somebody help you This tip is for Windows 10 If you have a Microsoft account you might be surprised to learn that Windows 10 includes a feature called Quick Assist. Quick Assist allows you to get help from a friend without installing any third-party software. Windows 10 Quick Assist does not have\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/quick-assist-help-somebody-or-have-somebody-help-you\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":15748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[1684,3026,1700],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/16481"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=16481"}],"version-history":[{"count":3,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/16481\/revisions"}],"predecessor-version":[{"id":16483,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/16481\/revisions\/16483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/15748"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=16481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=16481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=16481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}