{"id":18736,"date":"2020-02-14T10:56:00","date_gmt":"2020-02-14T15:56:00","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=18736"},"modified":"2020-02-14T10:56:00","modified_gmt":"2020-02-14T15:56:00","slug":"infoave-premium-bonus-questions-answers-part-17","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/infoave-premium-bonus-questions-answers-part-17\/","title":{"rendered":"InfoAve Premium Bonus Questions &#038; Answers: Part 17"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\">Cloudeight InfoAve Premium Bonus Questions &amp; Answers: Part 17<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Each week we receive more questions than we can answer in the newsletter due to space restrictions. We try to answer every question we receive. Unfortunately, we just don\u2019t have room to put all the questions and answers in our weekly Premium newsletter.\u00a0<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">So now, each week, we will put some of the questions and answers we had to leave out of or Cloudeight InfoAve Premium newsletter and post them here and share them with our <span style=\"text-decoration: underline;\"><a href=\"http:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener noreferrer\">Cloudeight InfoAve Premium subscribers<\/a><\/span>, our <span style=\"text-decoration: underline;\"><a href=\"http:\/\/thundercloud.net\/start\/subscribe.htm\" target=\"_blank\" rel=\"noopener noreferrer\">InfoAve Daily subscribers<\/a><\/span> and our website visitors also.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Below are just a few of the questions and answers that we didn\u2019t have room for in this week\u2019s (<span style=\"text-decoration: underline;\"><a href=\"http:\/\/thundercloud.net\/infoave\/premium\/2020\/week-853.htm\" target=\"_blank\" rel=\"noopener noreferrer\">February 14, 2020 \u2013 Issue #853<\/a><\/span>) Cloudeight InfoAve Premium newsletter.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Thanks so much to all of you who sent us your questions last week. Please keep them coming!<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Linda is having problems with her HP printer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This is driving me nuts. My HP printer keeps giving a message &#8220;scan to computer not enabled&#8221; I go through the long process of scan doctor, fix it but it does not last. It works a short time and then I&#8217;m right back with the error. Can you help me figure out why and how to permanently enable this? My desktop PC is a Dell. Thanks<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Linda. You can fool around trying to fix printers piecemeal but it almost always never works or if it does work, it doesn&#8217;t last very long. We&#8217;ve been around a long time and we&#8217;ve gone through dozens of printers &#8211; and one thing we&#8217;ve learned is this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you are consistently having a problem with a printer, the best fix is to completely remove the printer, restart the PC and then reinstall the printer just as you did when you first bought it. It fixes almost any printer problem and it usually fixes it in the long run.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you don&#8217;t have the installation software, you can get it from www.hp.com &#8211; all you need is your printer&#8217;s model number.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Linda.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Marilyn can&#8217;t see thumbnails. She only sees icons in picture folders.<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Last Monday TC downloaded Windows 10 to my computer and set it up to look like Windows 7 and did a wonderful job. Everything was fine until today when I opened folders and expected to see the large icons as pictures, all I get is a skyline view in blue of the water, clouds, mountains, etc. or two flowers. It will not show the actual picture of the item as it used to show. What has happened or what have I done? I have gone to the Folder options and checked large icons repeatedly and nothing happens. I have tried to follow instructions available online with the same results. I must have done something wrong. Will you help me. Most of my folders are on an external hard drive, but the ones on the computer react the same.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Marilyn. It sounds like you having a problem and the small pictures (thumbnails) are not showing and you&#8217;re seeing just icons instead. <\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Take a <span style=\"text-decoration: underline;\"><a href=\"https:\/\/tinyurl.com\/wfnnfv3\" target=\"_blank\" rel=\"noopener noreferrer\">look at this Cloudeight article<\/a><\/span> and see if it helps you get the little thumbnails (pictures) back.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Let me know if this helps you, Marilyn.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Don wants to start a weblog (blog)<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Do you have any information about weblogs (blogs)? How to set up, etc. Thanks, Don<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here are two sites that will tell &amp; show you how to set up your blog (web blog).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.wpbeginner.com\/free-wordpress-blog-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">https:\/\/www.wpbeginner.com\/free-wordpress-blog-setup\/<\/span><\/a><\/span><\/p>\n<p><span style=\"text-decoration: underline; font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.wix.com\/start\/blog\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.wix.com\/start\/blog<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And there are many others. Both of those are reputable and both offer free blogs.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you get started.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Mike wants to know what we think of InfinitiKloud<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have read reviews of a backup system called INFINITIKLOUD. Is it any good or just more snake oil. Regards&#8230; Mike<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Michael. On InfinitiKloud&#8217;s site, they&#8217;re selling 64GB InfinitiKloud flash drives for $49.99. You can go to Wal-Mart or Best Buy and purchase a 64GB flash drive for less than $10. You end up paying $39.99 for backup software that you could get free (Macrium Reflect for example).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you have an SSD (standard hard drive) you probably have 200-300 GB (minimum) of data to back up. You&#8217;re not going to back up much on a 64 GB flash drive or even the 128 GB flash drive they offer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can buy a good 1 Terabyte (1000 GB) external hard drive for $45 (<a href=\"https:\/\/tinyurl.com\/sjnopcb\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">see here<\/span><\/a> ). You can download Macrium Reflect Backup free (<a href=\"https:\/\/www.macrium.com\/reflectfree\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">see this page<\/span><\/a> ). Install it and set it up and it will automatically back up everything on your computer. You&#8217;re not limited to 64 GB or 128 GB and you won&#8217;t have to buy more InfinitiKloud flash drives.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">InfinitiKloud is overpriced and undersized. There are better options. InfinitiKloud, like PhotoStick, is more of a marketing gimmick than a real and cost-effective option. The best thing I can say about InfinitiKloud is they are great marketers. If they can take a $9.99 flash drive, but backup software on it and sell it for $50&#8230; and people buy it&#8230; they&#8217;re going to be wealthy. What was it that P. T. Barnum once said?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Anyway, those are my thoughts about InfinitiKloud. And I&#8217;m glad I don&#8217;t have to type that name anymore!<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Eva is getting a strange message in Chrome<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">First I would like to thank you both for a great site. I have been a long time user and you have solved many of my computer problems. My question is about my chrome browser. Why does it say that it is managed by my organization? It&#8217;s my personal PC at home and not managed by anyone but me! I have gotten rid of it before but it just keeps coming back. At one time it said it was managed by Yahoo. lease help me to permanently get rid of this. Thanks again for your site and your newsletters!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Eva. Thanks for your nice comments and your support.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Before you do anything else, try opening Chrome in Incognito mode. Right-click on a Chrome shortcut and choose &#8220;New incognito window&#8217; and see if you still get the &#8220;managed by your organization&#8221; message, if you don&#8217;t, then the problem is caused by an extension you installed in Chrome. If you find this is the case then follow the steps on this page https:\/\/tinyurl.com\/u7j7ltt to reset Chrome. That will disable all installed extensions. Then you can turn them on one by one to find the culprit.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If that doesn&#8217;t work, keep on reading. <\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you have not set group policies on your computer, then this problem is most likely caused by something you installed (malware, questionable extension, etc.) <\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are two ways you can rid of the &#8220;Chrome is managed by your organization&#8221; message.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Option 1.<\/strong> Edit the registry. Type Regedit in taskbar search and press Enter when it appears at the top of the search results.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Find the following Registry key.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Google\\Chrome<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Delete the entire Chrome key by right-clicking on it and then choosing &#8220;Delete&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">After you do this you&#8217;ll need to restart your computer before you&#8217;ll see the changes.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I recommend you create a restore point before editing the registry. To do so type RESTORE in taskbar search and click on &#8220;Create a Restore Point&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Option 2<\/strong>. Completely remove Chrome from your computer as well any Chrome folders from App Data. Follow the instructions on this page (the second option under &#8220;keep on reading&#8221;) to do this. Make sure you follow all the instructions carefully so you don&#8217;t lose your bookmarks. https:\/\/www.thundercloud.net\/infoave\/new\/two-ways-to-fix-google-chrome-problems\/<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Eva.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Jay had files transferred to his new computer and now has duplicates&#8230;<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I recently purchased a new computer and had data transferred from my old one. The old one had transferred data from an older one on it. How can I find, and get rid of, duplicate files on my new computer?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Jay. You can remove duplicate files with programs called &#8220;duplicate file finders&#8221;. But be careful, most of them are too aggressive and can delete files you don&#8217;t want to be deleted. The only duplicate file finder we recommend (and only when used with caution) is called Anti-Twin. We think it&#8217;s the best and it&#8217;s completely free.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can read our review and download it by visiting <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/find-duplicate-files-with-anti-twin\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\"><strong>this page.<\/strong><\/span><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps, Jay.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Margaret wants to open Word document but doesn&#8217;t have MS Office or an Office Program installed<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have Windows 10, but I do not have Microsoft Office. All my files in Windows 7 were done on Word and saved to a CD. I am unable to open them. Is there a free download of Microsoft Office so that I can have Microsoft Word? Thank you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Margaret. You can open Word Documents with WordPad which comes with every version of Windows. You will have to open WordPad first and then browse to the Word documents on the disk.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can open WordPad by typing WordPad in taskbar search and clicking on it when it appears in search results. Or you can open it from the Windows 10 Start menu &#8211; it&#8217;s in Windows Accessories\/WordPad.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Margaret<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Jim can&#8217;t find the Group Policy Editor (GPedit.MSC) on his Windows 10 computer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have tried several things to get gpedit.MSC working on my Windows 10 Home PC and I&#8217;m not having any luck. It works on my other WIn 10 Home machine. I&#8217;ve been with you two a long time and I&#8217;m a Booster and an Emsisoft user. And I &#8216;d appreciate any suggestions. I might be listed as jr&#109;&#x6f;&#x77;&#x72;ey&#64;&#99;&#x68;&#x61;&#x72;te&#114;&#46;&#x63;&#x6f;&#x6d; also. I&#8217;ll be needing my Emsisoft renewal before long if I make it. I&#8217;m 90 now. Thank you and have a good day.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our Answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Jim. Thanks so much for your support and your kind words.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The Group Policy Editor (GPEdit.MSC) is available natively only on Windows 10 Professional. See this <a href=\"https:\/\/tinyurl.com\/u492lmm\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Microsoft page<\/span><\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Group Policy editor is in Windows 10 Pro because it is designed for businesses and small companies to set group policies across multiple computers. If you have other computers running Windows 10 home and you have Group Policy editor enabled then you must have used a Windows hack, <a href=\"https:\/\/tinyurl.com\/ukfxkm3\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">like the one we outlined here<\/span><\/a> to enable Group Policy Editor on Windows 10 Home.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you and answers your question.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Jim wrote back: <em>&#8220;Thanks TC. I had visited a similar web page before and had no luck. But this time I must have done something right and got gpedit.MSC working. This .bat file seemed to be different than the one I was trying before. I&#8217;ve saved the link you sent me in my Cloudeight folder in Bookmarks. Thanks again, and give Darcy a big hug. Ole Jim&#8230;&#8221;<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>You made it! Thanks for reading the extra questions and answers from Cloudeight InfoAve.\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know you can get daily tips and tricks sent to your inbox free?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/feedburner.google.com\/fb\/a\/mailverify?uri=thundercloud\/IapJ&amp;loc=en_US\">Subscribe to Our Cloudeight InfoAve Daily Newsletter<\/a>\u00a0<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Cloudeight InfoAve Premium Bonus Questions &amp; Answers: Part 17 Each week we receive more questions than we can answer in the newsletter due to space restrictions. We try to answer every question we receive. Unfortunately, we just don\u2019t have room to put all the questions and answers in our weekly Premium newsletter.\u00a0 So now, each week,\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/infoave-premium-bonus-questions-answers-part-17\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":17601,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,1683,2501,10],"tags":[3550,3801],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/18736"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=18736"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/18736\/revisions"}],"predecessor-version":[{"id":18738,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/18736\/revisions\/18738"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/17601"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=18736"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=18736"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=18736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}