{"id":19539,"date":"2020-06-15T10:44:11","date_gmt":"2020-06-15T14:44:11","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=19539"},"modified":"2020-06-15T10:44:11","modified_gmt":"2020-06-15T14:44:11","slug":"how-to-diagnose-and-fix-your-slow-wireless-internet","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-diagnose-and-fix-your-slow-wireless-internet\/","title":{"rendered":"How to Diagnose and Fix Your Slow Wireless Internet"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong>How to Diagnose and Fix Your Slow Wireless Internet<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19540 alignnone\" src=\"https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2020\/06\/slow1.png\" alt=\"Slow Internet?\" width=\"456\" height=\"342\" srcset=\"https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2020\/06\/slow1.png 456w, https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2020\/06\/slow1-300x225.png 300w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">What\u2019s causing your slow Internet speeds? Is it your Internet service provider or your Wi-Fi setup at home?<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><strong>Here\u2019s one way to find out:<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Using a laptop, smartphone or tablet, open a browser and go to www.fast.com<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Stand right next to your router and run a speed test.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Next, move to a room farther away from the router and run the speed test again.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><strong>Compare the results.<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your speed was fast near your Wi-Fi router and slow when you moved further away, the problem is probably your router. If your Wi-Fi connection was slow in both test locations, the problem is most likely your Internet provider.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your router is the problem here are some things you can do:<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>How old is your router?<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your router is more than five years old, you should replace it. Back in 2015, the <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.fcc.gov\/document\/5-ghz-u-nii-ro\" target=\"_blank\" rel=\"noopener noreferrer\">FCC removed restrictions<\/a><\/span> limiting the transmission power of wireless routers. After 2015, the FCC allowed routers that were 20 times more powerful than routers manufactured in 2015 and earlier.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Upgrading to a newer, more powerful router may make a big difference in your Internet speed.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Router placement<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Where is your router placed? Your router should be in a central location so that its signal covers as many rooms as possible. The router should be out in the open on a shelf and not under a desk or in a cabinet. Placing the router in the open allows it to transmit a clear signal.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>How big is your home?<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you have a large home with many rooms and\/or 2 or more stories, and your Wi-Fi signal is weak in some areas, the best solution for you may be to buy a mesh network system. A mesh system is a system that consists of two or more access points, including a central Wi-Fi router and satellite hubs. A mesh system lets you connect multiple access points to blanket your home with a strong Internet signal and a Fast internet connection anywhere inside your home.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Mesh systems cost as little as $60 for a central router and one satellite hub, like this <a href=\"https:\/\/tinyurl.com\/y9965jc4\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Jetstream AC1200 Whole Home WiFi Mesh Routers 2-Pack<\/span>.<\/a> This mesh network system provides coverage up to 4,000 Square Feet.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><a href=\"https:\/\/tinyurl.com\/yb3wggpp\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\">Google offers mesh systems starting at $99<\/span><\/a> (mesh router only) and <span style=\"text-decoration: underline;\"><a href=\"https:\/\/tinyurl.com\/y8dzhbp4\" target=\"_blank\" rel=\"noopener noreferrer\">Linksys has a 3-hub (5000 square ft. coverage) for $150<\/a>.<\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Mesh systems are usually very easy to set up and take only a few minutes to get them up and working.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your home is smaller and you cannot move your router to a more central location, then you may be able to use a Wi-Fi range extender. <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/wifi-range-extenders\/\" target=\"_blank\" rel=\"noopener noreferrer\">See our article here<\/a><\/span>.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>If it&#8217;s your Internet Service Provider (ISP) there&#8217;s not much you can do<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you find that it&#8217;s your Internet service provider causing your slow speeds, then you should call your Internet service provider and ask for help.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">When you call be sure to ask the following questions:<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>What speed are you paying for?<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Ask your ISP what speed you&#8217;re paying for. When they tell you, if your speeds are substantially slower, tell them what speeds you&#8217;re getting.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Sometimes the customer service rep and transfer you to a technician who can analyze your Internet performance and make changes to speed up your connection. Let&#8217;s be honest here, this is not likely to happen, but it&#8217;s worth a try. Generally, your ISP will send a technician to your home to check out your equipment as well as the service line(s) coming into you home.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Is it your modem?<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">The modem is the box that connects to your Internet provider\u2019s service. Like your router, it can also become outdated and have to be replaced. If your ISP confirms your modem is outdated, you can your ISP install a new one. Keep in mind most ISPs charge a monthly &#8220;rental&#8221; fee for the modem.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Or you can buy your own modem, hook it up yourself (it&#8217;s easy) and call your ISP to activate it. Netgear and Motorola are the most popular brands and range in price from $70 to $150 and up. <span style=\"text-decoration: underline;\"><a href=\"https:\/\/tinyurl.com\/yd3cyqnz\" target=\"_blank\" rel=\"noopener noreferrer\">Here&#8217;s a Netgear modem<\/a><\/span> certified for use with Spectrum, Cox, Xfinity, and others for $70.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">I don&#8217;t recommend a modem\/router combinations. These devices cost more and you have no choice of routers or mesh systems.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Can you buy more speed?<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Some Internet providers offer different tiers of service. Does your ISP offer faster speeds? Check with your ISP to find out if you&#8217;re signed up for the fastest speed available. If not, find out what it would cost to subscribe to the faster service. Then you can decide if the faster speeds are worth the increased monthly subscription payment.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">A slow internet connection is no fun. Watching videos online can be tedious and irritating. If you stream video, slow speed causes buffering and make watching Netflix, Amazon Prime, and\/or other streaming services frustrating &#8211; even unwatchable. We hope the tips in this article will help you determine and fix your Internet connection problems and get you back in the fast lane where you belong.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; How to Diagnose and Fix Your Slow Wireless Internet &nbsp; What\u2019s causing your slow Internet speeds? Is it your Internet service provider or your Wi-Fi setup at home? Here\u2019s one way to find out: Using a laptop, smartphone or tablet, open a browser and go to www.fast.com Stand right next to your router and run a\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-diagnose-and-fix-your-slow-wireless-internet\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":15806,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2883,3472,2145],"tags":[3958,3957,3956],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/19539"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=19539"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/19539\/revisions"}],"predecessor-version":[{"id":19542,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/19539\/revisions\/19542"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/15806"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=19539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=19539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=19539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}