<\/p>\n
<\/p>\n
<\/p>\n
Bonus Questions and Answers 2021-1<\/span><\/strong><\/p>\n We get a lot of great questions. We try to answer as many as we can in our InfoAve Weekly newsletter. And sometimes we use them as inspiration for our tips and tricks. And sometimes, especially after holidays, when we have many good questions that we don’t have room for in our newsletters. So occasionally, we’ll publish these as “Bonus Questions and Answers”.<\/span><\/p>\n Here are this week’s Bonus Questions and Answers.<\/span><\/p>\n Erik is switching from IncrediMail to OE Classic and has some questions<\/strong><\/span> Our answer<\/strong><\/span> IncrediMail import (1.0, 2.0 and 2.5 formats)<\/span><\/p>\n Hope this helps!<\/span><\/p>\n Patty says her computer went incognito<\/strong><\/span> Our answer<\/strong><\/span> Beverly is getting Blue Screens (BSODs)<\/strong><\/span> I failed to make note of the info the first time, but the second time it said…<\/span><\/p>\n “Stop Code: page fault in the non-paged area,<\/span> And the third time it said:<\/span> Even though it said it would restart for me, it never did and I had to do a hard shut down and restart. Can you tell me what is going on? Thanks in advance for any help you can give.<\/span><\/p>\n Our answer<\/span><\/strong> I suggest that you uninstall any driver updater programs that are installed and then follow the instructions on this page on how to run SFC and DISM scans.<\/span><\/p>\n Using SFC and DISM to Repair Windows<\/a><\/p><\/blockquote>\n
\n
\nHello Dear friends. Thank you for the good advice to install OE Classic. I find it very easy to use, it works perfectly. Now my question is it possible to transfer all animations, letters, stationery, etc. from IncrediMail to OE classic Pro? I have IncrediMail on another PC and my wife can’t miss all those animations and stationery.<\/span><\/p>\n
\nHi Erik. While IncrediMail stationery does not work in OE Classic, you can now import your info and messages from IncrediMail to OE Classic as of this week’s update:<\/span><\/p>\n
\n
\nI woke up this morning and found my laptop telling me I had gone incognito. I cannot remember what this means or if it is something I need. What does it do? Is it a good thing to have? If not, how do I go back to whatever mode I had?<\/span><\/p>\n
\nHi Patty. Computers don’t go Incognito, but browsers do. Google Chrome has an incognito mode – Firefox and Edge have “Private modes”. It just means your browser is not saving cookies or browsing history when you’re in Incognito mode (Chrome). Just close Chrome and reopen it – and it should reopen in normal mode.<\/span><\/p>\n
\n
\nHello EB & TC. On three occasions lately, I have had a blue screen pop up that says Your device has run into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. For more information about this issue and possible fixes, visit https:\/\/www.windows.com\/stopcade. If you call a support person give them this info.”<\/span><\/p>\n
\nWhat Failed: win32kfull.sys”<\/span><\/p>\n
\n“Stop Code: SYSTEM SERVICEEXCEPTION<\/span>
\nWhat Failed: eppwfp.sys.”<\/span><\/p><\/blockquote>\n
\nHi Beverly. Blue Screens are almost always caused by bad drivers. Make sure you have not installed any driver updater programs – intentionally or unintentionally via bundled freeware. But I’m skeptical of the origin of this message since the link it gives you leads to a “page not found”. <\/span><\/p>\n