{"id":20889,"date":"2021-02-21T08:33:15","date_gmt":"2021-02-21T13:33:15","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=20889"},"modified":"2021-02-21T08:33:15","modified_gmt":"2021-02-21T13:33:15","slug":"if-your-windows-10-computer-crashes-a-comprehensive-guide","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/if-your-windows-10-computer-crashes-a-comprehensive-guide\/","title":{"rendered":"If Your Windows 10 Computer Crashes &#8211; A Comprehensive Guide"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong>If Your Windows 10 Computer Crashes<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>A comprehensive guide<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 12pt;\"><em>If you want to keep this information handy, use the Print Friendly button at the top of this article to print a copy of this article so you\u2019ll have it should you ever need it.\u00a0 Of course, we hope you will need this information \u2014 but it\u2019s better to have it and not need it than to need it and not have it.<\/em><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Over the years, we&#8217;ve had a significant number of our subscribers write and tell us that their Windows 10 computer crashed so they took it to BestBuy or another computer repair service and had it fixed. In one instance, a lady paid BestBuy $200 to do a Windows 10 Reset that she could have done herself in less than an hour and saved $200. Don\u2019t let this happen to you.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Windows 10 Gives You Several Ways to Recover from Serious Problems<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Windows 10 gives users many more ways to recover from computer disasters than any previous version of Windows. Windows 10 Reset, for instance, lets Windows 10 users reinstall Windows without losing any personal files.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 18pt;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">How to reset your computer from the Advanced Boot Menu\u00a0<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your computer won\u2019t boot into Windows, there\u2019s a good chance you can boot to the Advanced Start Menu (<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/another-way-to-access-the-advanced-boot-options-menu-in-windows-10\/\" target=\"_blank\" rel=\"noopener noreferrer\">learn how here<\/a>) in Windows 10.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Once you\u2019ve booted to the Advanced Boot Menu you can click on \u201cTroubleshoot\u201d and reset your PC from there.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoaved\/images\/2019\/tshoot.png\" alt=\"Cloudeight Windows 10 Tips\" width=\"519\" height=\"399\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoaved\/images\/2019\/tshoot1.png\" alt=\" Cloudeight Windows 10 Tips\" width=\"511\" height=\"321\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">From the Troubleshoot menu, click on Reset this PC.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Resetting your Windows 10 computer gives you a choice of keeping your personal files or removing everything and then reinstalling Windows 10. You\u2019ll need to reinstall any programs that didn\u2019t come with Windows. But Microsoft makes this easier by leaving a list of programs that were removed by the reset in a text file that is left on your desktop after the reset process has been completed.<\/span><\/p>\n<p><strong><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">How to reset your computer using a Windows 10 USB or DVD<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you can\u2019t boot to the Advanced Boot Menu,\u00a0 you can boot your computer using Windows 10 installation media \u2013 either DVD or USB flash drive. If you don\u2019t already have a bootable Windows 10 USB or DVD, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/why-you-should-make-a-windows-10-installation-dvd-or-usb-flash-drive\/\" target=\"_blank\" rel=\"noopener noreferrer\">learn how to make Windows 10 installation media here<\/a>.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Once you\u2019ve booted into Windows 10, you can get to \u201cReset this PC\u201d from Settings &gt; Update &amp; Security &gt; Recovery &gt; \u201cReset this PC\u201d.\u00a0 <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-windows-10-keep-your-personal-files\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read more about doing a Windows 10 Reset from the Windows 10 Settings menu here.<\/a><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoaved\/images\/2019\/resetpc0.png\" alt=\"Cloudeight Windows 10 Tips\" width=\"566\" height=\"339\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If your computer is running poorly and\/or Windows 10 features seem to be missing, not working, or slow to load, resetting Windows 10 will almost always help. Resetting Windows 10 will keep all your personal files, but you\u2019ll have to reinstall all the programs you installed that didn\u2019t come with Windows 10.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Another option: Try a Windows 10 repair installation<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you have Windows 10 installation media you have another repair option. And that option is to perform a Windows 10 repair installation.\u00a0 <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/fix-major-windows-10-problems-by-doing-a-repair-installation\/\" target=\"_blank\" rel=\"noopener noreferrer\">We explain how to do a Windows 10 repair install here<\/a>.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoaved\/images\/2019\/repair-install.png\" alt=\"Cloudeight Windows 10 Tips\" width=\"588\" height=\"462\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Before you resort to resetting your PC or doing a repair installation\u2026 read this!<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Before you resort to resetting or doing a repair installation of Windows 10, always try this tip first.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">1. Type CMD in taskbar search.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">2. When you see Command Prompt appear, right-click it and choose \u201cRun as administrator\u201d.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">3. At the prompt type:<\/span><\/p>\n<p><strong><span class=\"auto-style3\" style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">SFC \/SCANNOW<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">and press Enter. (Note there is a space between SFC and the slash.)<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/sfc2.png\" alt=\"Cloudeight InfoAve Windows 10 Tips\" width=\"567\" height=\"276\" \/><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">SFC (System File Checker will take some time to run. It will tell you when it\u2019s done. When it\u2019s done, do not close the Command Prompt window.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">4. When SFC is done, type the following\u00a0 at the prompt in the Command Prompt window:<\/span><\/p>\n<p><strong><span class=\"auto-style3\" style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">DISM \/Online \/Cleanup-image \/RestoreHealth<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Be certain you copy and paste that command \u2013 or be very careful and type it exactly as shown \u2013 including the spaces.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">DISM stands for Deployment Image Servicing and Management. You can use DSIM \/Online\/ Cleanup-Image \/RestoreHealth to scan the Windows image for component store corruption and perform repair operations automatically. It can take from 10 minutes to over an hour to run, depending on the speed of your PC and how many errors are found.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Running these two commands can fix many Windows problems and the risk level is zero.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you\u2019re having serious problems with Windows 10,\u00a0 we hope the information in this tip will save you time and money.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; If Your Windows 10 Computer Crashes A comprehensive guide If you want to keep this information handy, use the Print Friendly button at the top of this article to print a copy of this article so you\u2019ll have it should you ever need it.\u00a0 Of course, we hope you will need this information \u2014 but it\u2019s\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/if-your-windows-10-computer-crashes-a-comprehensive-guide\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":20038,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3948],"tags":[2264],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/20889"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=20889"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/20889\/revisions"}],"predecessor-version":[{"id":20891,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/20889\/revisions\/20891"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/20038"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=20889"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=20889"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=20889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}