Sometimes the best tips and tricks are hidden inside the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we’re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters. If you like this idea, we’ll continue it, if not, well – we’ll see \ud83d\ude42<\/span><\/p>\n These answers were selected at random from past InfoAve Weekly newsletters, and, as far as we know, have never been published on this site or in our InfoAve Daily<\/a> newsletter.\u00a0\u00a0<\/span><\/p>\n Let us know if you like this idea… or not!<\/span><\/p>\n Jerry’s spell checking stopped working in Chrome<\/strong><\/span> Our answer<\/strong><\/span> Try repairing Chrome and see if that fixes your problem. Just follow the simple instructions on this page<\/a>.<\/span><\/p>\n Let me know if that works for you or if you need more help.<\/span> Susan has a black box that covers each letter as she types<\/strong><\/span> Our answer<\/strong><\/span> I’m just guessing, but it seems to me that you may have set your cursor to its thickest width and that can cause the problem you describe as a wide cursor can cover more than one letter or space at a time.<\/span><\/p>\n Try making the text cursor thinner.\u00a0I hope this helps you, Susan.<\/span> Joan has Windows 10 Home and wants Windows 10 Pro<\/strong><\/span> Our answer<\/strong><\/span> A Windows 10 Pro license costs around $100. Beware of fake or RTM licenses or enterprise licenses selling for $20-$30.<\/span><\/p>\n Here’s a legal copy of Windows 10 Pro Upgrade for $99.99 at BestBuy<\/a><\/span> Phyllis wants to unzip files in Windows 10<\/strong><\/span> Our answer<\/strong><\/span> Right-click on any zip file you and choose “Extract all”<\/span><\/p>\n Then click the “Extract” button.<\/span><\/p>\n The files will be extracted to the same location as the zip file.<\/em><\/span><\/p>\n Jim has only two entries on his Windows 10 “Send to” menu<\/strong><\/span> Our answer<\/strong><\/span> Open File Explorer and click on “View” at the top. Then click on the arrow under Options (on the far right) and choose “Change folder and search options”. In Folder Options’ dialog, click on the “View” tab at the top and make sure “View hidden files, folders, and drives” is selected. If not, select it and click Apply\/OK.<\/span><\/p>\n Next, navigate to C:\\Users\\<your user name>\\AppData\\Roaming\\Microsoft\\Windows\\SendTo<\/span><\/p>\n Above… you can see I only have one Bluetooth entry: “Bluetooth device”. But if you have two (one may be called just Bluetooth) it can stop the other entries from showing in the “Send to” list. So, I am just guessing you have two entries with “Bluetooth” in their names. If you do, delete the second one. Restart your computer and your right-click menu should have a lot more items.<\/span><\/p>\n Please let me know if this works for you.<\/span> Ron wants to know if a program called Hacker Alert is any good.<\/strong><\/span> I remember the banks were talked into getting customers to sign up for Rapport which was supposed to keep them from getting hacked. Heck, the banks were even giving that away free as an additional “service”, kind of like free checking. All it did was cause problems with computers. Darcy and I removed Rapport from dozens of computers- it was not easy to get rid of it either. It sounds like your ISP is trying to make this sound like a great deal – an additional “service’ you can get for only $47.88 a year. My advice: Take that money and buy a nice dinner.<\/span><\/p>\n The chance of an individual getting hacked is one in tens of millions. People get tricked into giving criminals passwords and personal information – or they use easy-to-guess passwords like “password”, “1234567”, “ABCdef”, etc. (and we’re not kidding). Individuals don’t get hacked.<\/span><\/p>\n Save your money, Ron.<\/span> Marsha said Bing has hijacked her browser<\/strong><\/span> Our answer<\/strong><\/span> Follow the instructions on this page<\/a> to reset Chrome – and that will get rid of the Bing hijacker.<\/span> Roberta gets a list of irrelevant “trending” Google searches in Chrome<\/strong><\/span> Our answer<\/strong><\/span> Reset Chrome and clear its history by following the instructions on the following page:<\/span><\/p>\n https:\/\/tinyurl.com\/u7j7ltt<\/a> <\/span><\/p>\n After you reset Chrome, close it and reopen it. You should not see any “trending” because “trending” is not part of Google search on Windows.<\/span> Charles just updated Windows and now File Explorer won’t open<\/strong><\/span> Our answer<\/strong><\/span> Now, wait until Windows has completely loaded. After Windows has completely opened, try opening Task Manager. I think you’ll find will stay open for you. <\/span><\/p>\n Once you shut down\/power off and wait a few minutes, memory is cleared and nagging problems like yours are sometimes solved.<\/span><\/p>\n Let me know if you need more help.<\/span> Cloudeight SeniorPass Summer Special<\/span><\/strong><\/a><\/p>\n MORE PASS, LESS CASH!\u00a0 LAST WEEK (OFFER GOOD THROUGH AUGUST 9, 2021<\/span>)<\/strong><\/span><\/p>\n Our Cloudeight SeniorPass Summer Special is available to all our friends 55 and older!<\/strong><\/a><\/span><\/p>\n For a limited time, we\u2019re offering our SeniorPass for $10 off \u2014 plus we\u2019re including two additional services. During this sale, not only will you get\u00a0one full year of unlimited computer repair and support<\/strong>\u00a0and\u00a0all the other great services<\/a>\u00a0included with our SeniorPass (see this page<\/a>), but we\u2019re also including free setup of OE Classic (free version\/one email account) and free installation & setup of Emsisoft AntiMalware with a free three-month license. And we\u2019re taking $10 off the regular price of our SeniorPass. More Pass \u2013 Less Cash!<\/span><\/p>\n You get one full year of computer care and repair and all\u00a0the other benefits<\/a>\u00a0of our\u00a0 Cloudeight SeniorPass,\u00a0PLUS<\/strong>\u00a0free setup of OE Classic (free version\/one email account), free setup and installation of Emsisoft AntiMalware. And, for a limited time, we\u2019re knocking\u00a0$10 off<\/strong>\u00a0the price of our SeniorPass.<\/span><\/p>\n If you\u2019re 55 or older, this is a deal you can\u2019t refuse.<\/span><\/p>\n Get all the above for just $89 \u2013 but only for a limited time!<\/span><\/span><\/a><\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":" Bonus Questions & Answers – 80221 Sometimes the best tips and tricks are hidden inside the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we’re featuring some of the questions and answers from past issues of our InfoAve Weekly newsletters. If you like this idea, we’ll continue\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":17601,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,1462,1683,2247,1433,1678,4183,3948,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/21877"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=21877"}],"version-history":[{"count":5,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/21877\/revisions"}],"predecessor-version":[{"id":21883,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/21877\/revisions\/21883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/17601"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=21877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=21877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=21877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n
\nI know that Google Chrome has a built-in spell checker and it was working great, but a few days ago it stopped working. I tried to turn it back on in Chrome settings but it still doesn’t work. Do you know a way to fix it? I’m thankful for you 2! Please keep up the good work. Jerry.<\/span><\/p>\n
\nHi Jerry. Thanks so much for your nice comments.\u00a0 Since turning on Spell Checker in settings didn’t work for you, perhaps you have something installed on your computer on an extension in Chrome that is superseding the built-in spell checker in Chrome. Or it may be that your Chrome browser is corrupted and needs to be repaired.<\/span><\/p>\n
\n———–<\/span>
\nJerry wrote back:\u00a0“Thank you so much. I followed your instructions and repaired Chrome and my spell checker is working again! I really appreciate your help. Jerry”<\/em><\/span><\/p>\n
\n
\nAll of a sudden I am getting a small black box covering each letter as I type – especially when typing passwords when online. This all started when I followed your instructions to change my cursor size and color. I thought I followed your instructions, but maybe I missed a step. Can you help me?<\/span><\/p>\n
\nHi Susan. You diagnosed your problem. Good job. Changing your cursor size (width) and color affects all pointers and cursors on your Windows user account. If it bothers you when you sign in then you’ll need to go back to Settings > Ease of Access > Text cursor and change the mouse pointer so it’s narrower. you can change your text cursor\u2019s size and thickness. If you have trouble seeing your text cursor, you can enable the text cursor indicator that will make your text cursor easier to find. You turn on the text cursor indicator by turning on the switch under \u201cTurn on text cursor indicator.\u201d\u00a0 Once you\u2019ve done that you can choose a text cursor indicator color.<\/span><\/p>\n
\n——-<\/span>
\nSusan wrote back: “Wow! Thanks! You hit the nail on the head. All fixed now. Thanks so much. Susan”<\/span><\/p>\n
\n
\nI have Windows 10 Home Edition and want Windows 10 Pro installed on my PC. Do you install Windows 10 Pro? My computer techs tried twice to install Windows 10 Pro and it did not install. Thank you.<\/span><\/p>\n
\nHi Joan. If you’re using Windows 10 Home you can’t install Windows 10 Pro unless you purchase a Windows 10 Pro license. You can’t use a Windows 10 Home license to install Windows 10 Pro.<\/span><\/p>\n
\n
\nSee this Microsoft page<\/a> explaining upgrading from Windows 10 Home to Windows 10 Pro.<\/span><\/p>\n
\n
\nI would like to know if there is a free file like WinZip to unzip files. I downloaded screen savers from some of the sites you recommended but am unable to open them up. I went to the Microsoft Store but there is a charge for WinZip & WinZip Universal that I found. Since I’m not savvy with any of this, I didn’t know what to try. Thanks for any info you can give me. Sincerely, Phyllis.<\/span><\/p>\n
\nHi Phyllis. Windows has had a built-in unzip tool since Windows XP. You don’t need WinZip (which now borders on malware) or any other program to unzip zip files<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/extract.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/extract2.png\")
<\/span><\/p>\n
\n
\nWhen I right-click a folder or file on my computer, my “send to” link only has the choice of Bluetooth. How do I get more on it?<\/span><\/p>\n
\nHi Jim. This problem is usually caused by having two Bluetooth entries in the “Send to” folder. One of them is correct, the other is not. To fix your “Send to” menu problem, you have to delete the one that is not correct. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2018\/foptions.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2018\/rightclick-option.png\")
<\/span><\/p>\n
\n—–<\/span>
\nJim wrote back: “Hi TC. It worked! You are awesome. Keep up the good work. Jim”<\/em><\/span><\/p>\n
\n
\nHi guys. Have you ever heard of Hacker Alert? Any opinions on it? This email is from our internet provider. We already have Emsisoft.\u00a0 Thanks, Ron<\/span>
\n
\nOur answer<\/strong><\/span>
\nHi Ron. Don’t waste your money. This is just a way for your ISP to get more money from you by selling you something you don’t need. If this kind of thing worked, Yahoo, Experian, and some of the biggest companies and government agencies would not be getting hacked.<\/span><\/p>\n
\n———<\/span>
\nRon wrote back: “Hi, TC. Thank you for the quick and very helpful reply. I was suspicious of what my provider is offering but wanted the opinion of someone in the know. I am glad I checked with you. You guys are great! Thanks, again. Ron.<\/em><\/span><\/p>\n
\n
\nThank you, guys, for all the wonderful tips for us oldsters and how to keep things up and running. I do have a question and if anyone has a solution, you most certainly will. Bing has hijacked my browser whenever I open a new tab. I have tried various solutions found in searches including using the Regedit feature. Nothing works! Please help me defeat the Microsoft Overlord! Thank you, Marsha <\/span><\/p>\n
\nHi Marsha. My guess is that you installed something that also installed the BING browser extension. Since\u00a0you’re using Chrome, I’ll save you some time… <\/span><\/p>\n
\n—–<\/span>
\nMarsha wrote back: “Thank you, thank you, thank you! Your suggestion fixed the hijacked browser. You have defeated the Microsoft Overlord. I bow down to your knowledge. Marsha.”<\/em><\/span><\/p>\n
\n
\nHi! When I do a search from the search bar on Google Chrome, I get a list of what are called trending searches in a drop-down. This just started that yesterday. The trending searches in the list are not relevant.<\/span><\/p>\n
\nHi Roberta. It sounds like you installed an unwanted extension. So, the best way to fix this is to follow the instructions below:<\/span><\/p>\n
\n——<\/span>
\nRoberta wrote back: “Thanks so very much, TC. You two are just awesome GOD BLESS! Roberta.”<\/em><\/span><\/p>\n
\n
\nI just updated to the October 2020 update. Now, when I open Task Manager it won’t stay open. It flashes for a second and then disappears. Help, please.<\/span><\/p>\n
\nHi Charles, try this. Power off your computer – shut it completely down. Leave your computer completely powered off for five minutes and then turn it back on. <\/span><\/p>\n
\n———–<\/span>
\nCharles wrote back: <\/span>“You were right! I tried your solution and Task Manager is working perfectly. Thank you very much! Charles.”<\/span><\/em><\/span><\/p>\n
\n
\n![](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/spass-summer.png\")
<\/a><\/p>\n