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Paul is having problems with Chrome and also wants to know how to renew his Emsisoft license Also, my Emsisoft registration expires next week. How do I go about purchasing the program for another year from you? (Forgot how to do it from last year). Thanks, Paul<\/span><\/p>\n Our answer<\/span><\/strong> See this page<\/a> to learn how to reset Chrome.<\/span><\/p>\n Tip: Make sure you shut down Chrome and restart it after you reset it.<\/span><\/p>\n To renew Emsisoft, just go to our page at www.thundercloud.net\/emsisoft\/<\/a> and click on the button to buy a renewal. When we get your order, we will add 365 days to your license. We can do that remotely so other than buying the renewal there’s nothing else you need to do. Renewals are $25 for one year.<\/span><\/p>\n If you need any more help, let us know.<\/span><\/p>\n Bonnie said her text suddenly got very tiny in Gmail<\/strong><\/span> Our answer<\/strong><\/span> You can use your CTRL key plus your mouse wheel to increase or decrease the size of the font on Gmail (and most other websites). You can also use your CTRL key and the + (plus) or – (minus) key to change font sizes.<\/span><\/p>\n See our article here to learn more<\/a>.<\/span><\/p>\n Please let me know if this helps you, Bonnie,<\/span> Duane has some questions about SeniorPass and Emsisoft Our answer<\/span> As for Emsisoft, renewal is $25, but if you plan to use it on 2 or 3 computers, we also offer a multi-PC license<\/a> for $40 for a one-year renewal.\u00a0<\/span> Donna wants to know more about Grammarly<\/strong><\/span> Our answer<\/strong><\/span> Roger wants to know how to find the password for his modem\/router<\/strong><\/span> Our answer<\/strong><\/span> If you’re looking to find your wireless password \u2026 see our article here<\/a>.<\/span><\/p>\n And here’s another tip – anytime you’re looking for something you saw in one of our newsletters, you can usually find it fast by using the search feature on our InfoAve website<\/a>.<\/span><\/p>\n If you need any more help, just let us know.<\/span><\/p>\n Bonnie’s text size on her Windows 10 PC suddenly became very tiny<\/strong><\/span> Our answer<\/strong><\/span> Press & hold down the Windows key and tap the U key. This opens the Ease of Access Settings app.<\/span><\/p>\n Under Display > Make text bigger. Use the slider to make it as big as you need it to be.<\/span><\/p>\n Click “Apply” and that’s it.<\/span><\/span><\/p>\n You may have to restart your computer to see the changes.<\/span><\/p>\n —————–<\/span> Uwe asks about Microsoft telemetry<\/strong><\/span> Our answer<\/strong><\/span> Personally, with a billion users, I am not too concerned about what Microsoft collects. It would be a company-wrecking disaster for MS if they were discovered using private info collected by Windows 10 telemetry for anything untoward.<\/span><\/p>\n Virginia’s Windows 10 taskbar is now ghostly white<\/strong><\/span> My everlasting thanks for all you two do to help us. Sincerely, Virginia B.<\/span><\/p>\n Our answer<\/strong><\/span> Right-click on your desktop, choose “Personalize”. When Personalization settings open, click “Colors” in the menu on the left.<\/span><\/p>\n Under “Choose your default Windows mode” you must choose “Dark”<\/span> Under “Show accent colors on the following surfaces”, check both options.<\/span><\/p>\n I hope this solves your taskbar problem.<\/span><\/p>\n Wait! Before you go\u2026<\/strong><\/span><\/p>\n Every week we help dozens of people with their computers without charge or any expectation of payment.\u00a0And we have helped many folks who have fallen for tech support scams or other scams designed to steal their money.<\/span><\/p>\n And we now depend more on readers like you to help keep us going. Your donation helps us to help more people with their computers and helps us keep everyone safer online.<\/span><\/p>\n Please help support our small business and help us to keep on helping you.<\/span><\/p>\n <\/p>\n<\/div>\n<\/div>\n<\/div>\n Have a great weekend!<\/span><\/strong><\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Saturday Bonus Questions & Answers – 103021 It’s Saturday! And you know what that means. It’s time for more Bonus Questions & Answers. Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":17601,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,2897,1462,2574,2659,2509,2660,2942,2145,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22383"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=22383"}],"version-history":[{"count":3,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22383\/revisions"}],"predecessor-version":[{"id":22386,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22383\/revisions\/22386"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/17601"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=22383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=22383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=22383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n<\/strong>Hi guys. I keep getting a window that pops up now and then that Chrome has detected some virus, Trojans on my computer. I’m assuming these are scams since when I run my scheduled security software, it tells me that all is well. Any way how I can disable this annoying window that pops up now and then?<\/span><\/p>\n
\nHi Paul. The easiest and quickest way to fix your Chrome problem is to reset it. You won’t lose your bookmarks or any extensions, but it will turn all your extensions off. You can turn them back on after the reset, but you should beware – as it probably is one of your extensions causing your problems. So pay attention as you turn each extension on – one by one. You find out quickly which extension was causing your problem.<\/span><\/p>\n
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\nYesterday, my emails in Gmail went to a very small type. Those I send use the settings I set but my Inbox and received emails are in very small type. Is there a way to get my larger type back?<\/span><\/p>\n
\nHi Bonnie. Text on most websites (including Gmail) is quite easy to make bigger or smaller on the fly.<\/span><\/p>\n
\n—–<\/span>
\nBonnie wrote back: “Worked perfectly! Thank you so much! Bonnie.”<\/em><\/span><\/p>\n
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\n<\/strong>If I sign up for SeniorPass and have Emsisoft installed, does the service clock start for the $99.00 payment on the sign-up date? And what happens with Emsisoft after the initial free three-month license expires? Is there a payment for this software at that point? If so, how much?\u00a0 Also, we have a desktop and a laptop. Would we pay $99.00 for a SeniorPass for each computer? And separate Emsisoft payments, too? My cousin recommends your service highly. Thanks for answering my questions. Duane W.<\/span><\/p>\n
\nHi Duane. As to your question about SeniorPass<\/a>, day one starts with the first repair session you have, and it is good for one full year from the date you first use it.<\/span><\/p>\n
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\nI keep seeing advertisements for Grammarly. Is it a safe website? Can I download it and feel safe?<\/span><\/p>\n
\nHi Donna. We use Grammarly every week to help edit the Premium newsletter and every post on our InfoAve site. It’s a great program. The free version works very well; the professional version offers more help and suggestions (passive\/active voice, word choice, punctuation). For most people, the free version should be good enough. Just remember, with the free version you will be regularly reminded to buy the pro version – but it’s not too naggy.<\/span><\/p>\n
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\nHi, Darcy & TC. I know you answered this question in a previous Cloudeight Weekly newsletter but I can’t find it. Can you please tell us again how to find the password key for a Modem\/Router, please? Cheers, Roger.<\/span><\/p>\n
\nHi Roger. If you’re looking to find the password for a modem\/router \u2026 see our article here<\/a>.<\/span><\/p>\n
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\nHi Darcy and TC. It’s me again, bugging you two. How do I change the font size in my control panel and the font size on the start button panel etc.? It’s so small I can barely read it. It all started yesterday I don’t know if it’s something I did or what. But it is tiny! Thanks and God bless, Bonnie<\/span><\/p>\n
\nHi Bonnie. Thanks! To fix your tiny font problem, do this…<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/larger.png\")
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\nBonnie wrote back: “Thank you so much. It’s working now. I have no idea what I did wrong, but it had to be me hitting the wrong button and the wrong time. Thanks again, Bonnie.”<\/em><\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/line18a.png\")
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\nHi folks: Thanks for the tip on Winaero Tweaker<\/a>. I disabled Windows 10 Telemetry (prevent Windows 10 from Phoning home) since I don’t like Windows spying on me. Is there a risk to Windows’ performance in doing this? Please advise. Thanks. Uwe.<\/span><\/p>\n
\nHi Uwe. Remember this, telemetry exists for Microsoft’s benefit and not for yours – at least not directly. They claim they use it to improve Windows and while that may be true, it’s not going to harm your computer to turn telemetry off. And keep in mind that you can always turn it back on if turning it off has an undesired effect on your Windows 10 computer.<\/span><\/p>\n
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\nYesterday I changed the picture on my desktop and in doing so, I inadvertently changed the color of my Taskbar from comfortable black to stark white so that I can barely see the Icons there. The place in the settings to turn it back to black again is greyed out so I can no longer click on it! Can you offer any help with that?<\/span><\/p>\n
\nHi Virginia, thanks so much for your support and your nice comments!<\/span><\/p>\n
\nUnder “Choose your default apps mode”, choose “Light”.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/colors.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/colors1.png\")
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\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/give.png\")
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