Our answer<\/strong><\/span> Here’s how to Reset Chrome:<\/strong><\/span><\/p>\n In Chrome, open Settings [ Type chrome:\/\/settings\/ in the address bar or click the 3 vertical dots in the top right corner and click on settings ].\u00a0 In Settings, scroll down to the bottom and click \u201d Show advanced settings\u201d. Next, scroll down to the bottom of Advanced Settings until you see this:<\/span><\/p>\n Click on the arrow (see above), the Reset dialog appears (see below).<\/span><\/p>\n Click the Reset button. Wait while Chrome resets. Then close Chrome and re-open it. Chrome will be reset to its defaults and all your extensions will be disabled. You can re-enable the extensions you need.<\/span><\/p>\n Let us know if you need more help.<\/span><\/p>\n Sharon does not want to use a password to log into Windows 10<\/strong><\/span> I followed the instructions from Microsoft to turn this off but it only made it worse. Plus I am tired of having to reset my password all of the time just because Microsoft says to.<\/span> The only way to remove your password if you’re using a non-Microsoft account is this:<\/span><\/p>\n Right-click the Windows 10 Start button & click run<\/span> NOTE: If you have typed your password incorrectly during ANY previous Windows 10 boot, this will not work. If, after following the steps above to remove your password you are still being asked for a password when you start up or restart your computer do this:<\/span><\/p>\n Right-click the Windows 10 Start button & click run<\/span> Then… do this again:<\/span><\/p>\n Right-click the Windows 10 Start button & click run<\/span> We hope that you’ll consider using a PIN instead of removing your account protection (password\/PIN) from your PC.<\/span><\/p>\n Diane has problems with her Internet connection<\/strong><\/span> 1) My internet service is with a private city-run via a tower cabled into our house by a signal to it.<\/span><\/p>\n 2) attached into a modem <\/span><\/p>\n 3) every year once our trees leaf out they claim is why my service is slowing down, at times it even goes off & on within seconds! <\/span><\/p>\n SO to the question:<\/span><\/p>\n 1) Being I am using (renting) their modem, perhaps buying a better one would be the \u2018cure\u2019 or <\/span><\/p>\n 2) I’ve been reading often about a Wi-Fi Booster that plugs into an electrical outlet to get better reception, whether that would work….OR. Is that just for within the house (not from the tower to modem)?<\/span><\/p>\n Our answer<\/strong><\/span> “Trees when in full leaf, do not so much block WiFi signals as attenuate (reduce them). The greater the mass of the trees in the path of the signal the greater the effect.<\/span><\/p>\n There is also the issue of signal reflection from the \u2018wall\u2019 of leaves. Not only does this cause a reduction in the signals that get through, the reflections vary randomly with the wind, altering the timing and path length of the signals. This will increase the error rate and reduce the effective \u2018speed\u2019 of the connection…”<\/span><\/p>\n So, it looks like your ISP is telling you the truth. Buying your own modem would not do anything for you. A modem can only work with thing signal it receives. Do you mean Wi-Fi Router instead of a modem?<\/span><\/p>\n Wi-Fi “Boosters” are actually range extenders and work only within your house or around your house- for instance, on a backyard patio. If your computer is located too far from your router the signal can degrade as it passes through walls in your house. But a Wi-Fi booster cannot boost your Internet signal, it can improve the quality of the Internet if your computer is located a long way from the router – but so would moving your computer closer to the router. A booster or extender will not make your Internet speed faster than the ISP provides and works only in or near your house.<\/span><\/p>\n I hope this helps you. But in your case, I think your ISP might be telling you the truth if your Wi-Fi signal does come from a radio tower.<\/span><\/p>\n Gordon says pictures in our article almost started resetting his computer<\/strong><\/span> I was reading the section “How to Wipe Your Computer and Reinstall Windows 10”, and when I ran the cursor over the example illustrations, a small black arrow popped up and when clicking on it, I got a dialogue that allowed me to take an action that would have led (I think) to resetting my computer. This happened on more than 1 screen illustration. This might have been intentional on your part, but I just felt that you needed to know. Stay healthy.<\/span><\/p>\n Our answer<\/strong><\/span> Can you imagine what criminals could do if they could show you a picture and wipe your computer? <\/span><\/p>\n Here is the source code from the newsletter- the source is the HTML code the newsletter and all Web sites are made with.<\/span><\/p>\n As you can see they’re more than links picture files on our site:<\/span><\/p>\n https:\/\/thundercloud.net\/infoave\/images\/2019\/reset3.png<\/a> <\/span><\/p>\n https:\/\/thundercloud.net\/infoave\/images\/2020\/reset4.png<\/a> <\/span><\/p>\n
\nHi Wayne. It most likely is a browser problem, not a computer problem. The best and easiest fix is to reset your browser.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/reset-chrome1.png\")
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\nI want to cancel my login password. When I purchased this computer the computer tech insisted I have a login password setup. I told him I didn’t want a password setup. He kept insisting, so he set one up and I have regretted it ever since.<\/span><\/p>\n
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\nOur answer<\/span><\/strong>
\nHi Sharon. The computer tech was right, it’s not a good idea to leave your PC unprotected even if no one else uses it. If you do not want to use a password, at least use a 4-digit PIN. To learn how to use a PIN instead of a password, see our instructions here<\/a>.<\/span><\/p>\n
\nType netplwiz in the Run box and press Enter.<\/span>
\nSelect your username from the box in the middle<\/span>
\nUncheck the box above it by \u2018Users must enter a user name and password to use this computer<\/span>
\nEnter your password to confirm the change, then click Apply\/OK.<\/span><\/p>\n
\nType netplwiz in the Run box and press Enter.<\/span>
\nSelect your username from the box in the middle<\/span>
\nCheck the box that says “Users must enter a user name and password…”<\/span>
\nAdd your password<\/span>
\nReboot<\/span><\/p>\n
\nType netplwiz in the Run box and press Enter.<\/span>
\nSelect your username from the box in the middle<\/span>
\nUncheck the box above it by \u2018Users must enter a user name and password to use this computer<\/span>
\nEnter your password to confirm the change, then click Apply\/OK.<\/span><\/p>\n
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\nHere I am again…with a question…<\/span><\/p>\n
\nHi Diane. I’m not familiar with your type of Internet provider, so I wasn’t sure if leaves on a tree can block a Wi-Fi signal so I did some research because it’s not unusual for Internet providers to not be forthright with their customers. Here’s what I found:<\/span><\/p>\n
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\nHey folks. I am reading the latest weekly newsletter and I came across something unusual. I have never seen (or at least noticed) this in any previous publication, and I wanted to bring it to your attention in case…..<\/span><\/p>\n
\nHi Gordon. We cannot access your PC via a picture – nor would we ever want to. The pictures we use in our articles for illustration purposes are simple PNG files and they are not linked to anything.<\/span><\/p>\n
Check out our special Holiday prices on SeniorPass, Cloudeight Direct Computer Care Keys, Emsisoft & more.<\/span><\/a><\/span><\/strong><\/p>\n It’s Saturday. The weekend is here and you know what that means. It’s time for more Bonus Questions & Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions & Answers – 112721<\/strong><\/span><\/p>\n Mae encounters a scam<\/strong><\/span> Our answer<\/strong><\/span> You’ve been the target of a phishing scam. Your correct password did not work on the fake Hotmail site because it was a fake site, so when you typed in your password, you gave it to the scammers. And of course, it did not work to log in to your account because the page was fake. Remember a Hotmail account is a Microsoft account (Hotmail, Outlook.com, MSN.com, Live.com, Live.ca are all Microsoft accounts).<\/span><\/p>\n As soon as you possibly can, change your Hotmail password:<\/em><\/span><\/p>\n Sign in to your Microsoft account<\/a> using your current password. If you forgot your password, select “Forgot my password” and follow the following steps:<\/span><\/p>\n Once you’ve signed in…<\/span><\/p>\n For deeper account sign-in issues, see How to reset your Microsoft account password.<\/a><\/span><\/p>\n In the future make sure you’re logging into the correct Microsoft\/Hotmail site. Here’s the correct login page for Hotmail (and all Microsoft accounts – Outlook.com, Hotmail.com, MSN.com, Live.com, Live.ca)<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/cw3.png\")
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\nLast night Windows 10 restarted without my permission. Now it wants my Hotmail password but it doesn\u2019t recognize it when I type it in. Then it asked for my name birthdate & postal code. Next, it wanted the address of 5 people to whom I had sent emails and the subject line. Is this a scam?<\/span><\/p>\n
\nHi Mae. You encountered a scam. Always make sure you go to the correct site to log in to your Hotmail account. If you typed in your Hotmail password on a counterfeit, fake Hotmail site (scam form) when you typed in your correct Hotmail password you just gave the criminals your Hotmail password. It’s very important that you change your Hotmail password immediately.<\/span><\/p>\n\n
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