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The Norton Antivirus Email Scam<\/span><\/strong><\/p>\n The following question\/comment was posted in the comments section of our website by Joann.\u00a0 Joann received an official-looking email made to look like it came from Norton thanking her for her payment of $399.<\/span><\/p>\n Joann wrote…<\/span><\/p>\n Please help! I don\u2019t know what to do. I already had presented the problem but it was not accepted because it was determined to be a possible fraud. I have received a \u201cthank you for payment\u201d for $399.00 from renewing a Norton anti-virus, which I\u2019ve never had. I have Emsisoft & have had it for a number of yrs. I will not type in the man\u2019s name because I wonder if that sent up a red flag causing my problem to not be accepted. I have NOT touched anything at all on the \u201cthank you notice\u201d for fear of making a horrendous error. Please help me right away if possible. I\u2019m ever afraid to continue to use my computer at all. Thank you ever so very much. Joann B.<\/em><\/span><\/p>\n We answered Joann’s plea for help in the comments section and here we expand upon it so that everyone will know about this increasingly popular scam and how to avoid becoming a victim.<\/span><\/em><\/p>\n Hi Joann. It\u2019s a scam, Joann. Delete the email. This scam has been going around for months. See this article<\/a><\/span>\u2026\u00a0and this one<\/a><\/span>\u2026\u00a0and this one<\/a><\/span>.<\/span><\/p>\n According to Snopes.com…<\/strong><\/a><\/span><\/p>\n Since at least 2021, an email scam has targeted victims with the claim that Norton had renewed their annual membership subscriptions. Some of the scam renewal emails mentioned Norton Total Protection, Norton Total All Round Security, Norton 360, Norton 360 Auto Edition, Norton PC Life, Norton Family All Device, and Norton LifeLock. Turns out, a few of these weren\u2019t even real Norton products. We looked into these emails, which are in fact part of a known \u201cphishing\u201d operation aimed at tricking recipients into divulge (sic) private information.<\/em><\/span><\/p>\n How the Norton Email Scam Works<\/strong><\/span><\/p>\n The phone number listed in some of the Norton scam emails was 760-248-4214. We called the number knowing that the whole thing was a ruse. We were connected to a scammer who may have been located in a foreign call center. The scammer asked for the invoice number in the email.<\/em><\/span><\/p>\n This is known as a refund scam. The emails claimed that a payment had been successfully processed to renew a Norton subscription. However, this was nothing more than a fake set up for the scam.<\/em><\/span><\/p>\n The goal for the scammers was for consumers to respond by email or phone to ask for a refund for the supposed Norton product renewal. The scammers eventually would ask for bank account or credit card details, claiming that a refund would be processed. In reality, they would take the financial information and attempt to steal funds…<\/em><\/span><\/p><\/blockquote>\n The more informed you are the less afraid you\u2019ll be and the less the chances are that you’ll become a victim. The articles we linked will help you understand how these kinds of scams work and how to avoid becoming tricked by them..<\/span><\/p>\n We hope this helps you, Joann, and others who are unlucky enough to find this scammy email in their inbox.\u00a0<\/span><\/p>\n These kinds of scams can happen to you too. Being informed is the best way to protect yourself from becoming a victim.\u00a0<\/span><\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" The Norton Antivirus Email Scam The following question\/comment was posted in the comments section of our website by Joann.\u00a0 Joann received an official-looking email made to look like it came from Norton thanking her for her payment of $399. Joann wrote… Please help! I don\u2019t know what to do. I already had presented the problem but\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":21515,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1680,3766,1674],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22976"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=22976"}],"version-history":[{"count":4,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22976\/revisions"}],"predecessor-version":[{"id":22980,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/22976\/revisions\/22980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/21515"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=22976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=22976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=22976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}