It’s hard to believe the weekend is here already… and you know what that means. It’s time for more Bonus Questions & Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 021922<\/strong><\/span><\/p>\n Jean is concerned because Windows shows her recovery drive is nearly out of space<\/strong><\/span> Our answer<\/strong><\/span> On HP computers, and I’m sure on other brands of computers too, there’s a recovery drive. It will show almost full as yours does. It’s supposed to. Sometimes Windows will show a red warning on the drive because it’s nearly full – or because users have added something to it. It’s possible that your son added things to that drive which he shouldn’t have done – but adding things won’t make it unusable. The only time you’d ever use the recovery drive is if you were going to do a factory reset. And with Windows 10 that’s not very likely since Windows 10 has 4 recovery options available to you that do not use the manufacturer’s “recovery drive” those options are:<\/span><\/p>\n 1. Reset your computer and keep your files. (This reinstalls Windows, and lets you keep your personal files.)<\/span> What all this means is that it is very unlikely you’d ever have to do a factory reset and actually use the recovery drive.<\/span><\/p>\n Thanks for your nice comments, Jean.<\/span> Bonnie’s text size on her Windows 10 PC suddenly became very tiny<\/strong><\/span> Our answer<\/strong><\/span> To fix your tiny font problem, do this:\u00a0 Press and hold down the Windows key and tap the U key. This opens the Ease of Access center.<\/span><\/p>\n Under Display > Make text bigger. Use the slider to make it as big as you need it to be.<\/span><\/p>\n Click “Apply” and that’s it.<\/span><\/p>\n You may have to restart your computer to see the changes.<\/span> Terry’s right-click function on Windows 10 no longer works<\/strong><\/span> Our answer<\/strong><\/span> 1. Shut down your PC completely (all power lights off)<\/span> If you still have the right-click problem, follow the alternate instructions on this page<\/a>.<\/span><\/p>\n I hope this helps you, Terry.<\/span> Carolyn can’t find System Restore on Windows 10 anymore<\/strong><\/span> Our answer<\/strong><\/span> To create a restore point, just type RESTORE in taskbar search and you’ll see this:<\/span><\/p>\n If you want to use a restore point to restore your computer to a previous time:<\/span><\/p>\n 1. Right-click the Start button<\/span> Let us know if this helps you, Carolyn.<\/span> Debbie is looking for fonts<\/strong><\/span> Our answer<\/strong><\/span> See our 3 site picks for fonts as well as how to install and preview fonts on Windows 10.<\/a><\/span><\/p>\n We hope this helps you, Debbi<\/span>e!<\/p>\n Bob asks about a BSOD (Blue Screen of Death)<\/strong><\/span> Our answer<\/strong><\/span> I think every Windows user has seen a Blue Screen at some time or other. If this is the first one you\u2019ve seen or the first one you\u2019ve seen in a long time, don\u2019t worry about it. Seeing one does not meet your computer is chomping on its last byte.<\/span><\/p>\n I hope this eases your mind.<\/span> Dick asks about Windows 10 installation media <\/strong><\/span> Our answer<\/strong><\/span> You only need to create one Windows 10 installation USB. If\/when you use it will automatically download any updates. While you can create a new installation USB flash drive or DVD each time there’s a major version update, it’s not necessary and it wouldn’t really save you much time. <\/span><\/p>\n I hope this helps you, Dick.<\/span><\/p>\n Sheryl has a search engine hijacker <\/strong><\/span> Our answer<\/strong><\/span> The best way to get rid of it is to reset your browser. We have written tutorials on to do this for the 3 most popular browsers:<\/span><\/p>\n Click here to learn how to reset Chrome<\/a>. <\/span><\/p>\n Click here to learn how to reset Microsoft Edge<\/a><\/span><\/p>\n Click here to learn to reset Firefox.<\/a><\/span><\/p>\n Once you reset your browser, it would be a good idea to restart your computer.<\/span> Beverly wants to stop repetitive spam emails<\/strong><\/span> Our answer<\/strong><\/span> There is no secret. We control spam – we cannot stop it. We received thousands of emails every week and we see very little if any spam. It’s no secret because we share it with everyone. <\/span><\/p>\n If you want to learn how to control spam the way we control spam, take a look at the following page: <\/span><\/p>\n https:\/\/www.thundercloud.net\/infoave\/new\/control-spam-the-way-we-control-spam\/<\/a>.<\/span><\/p>\n This is how we manage spam and it just plain works. <\/span><\/p>\n One more thing…The miscreants that send spam don’t use real email addresses to send them from, they use forged or stolen email addresses with forged headers to make identifying or blocking the real sender nearly impossible. It takes a lot of digging through email headers to identify the real source of the spam. Google’s spam algorithms work so well at picking up and identifying spam, we rarely get any spam in our inbox, but our spam folder fills up quickly. Every week or so we look in the spam folder to make sure no good email was mistakenly sent to the spam folder – and very rarely do we ever find a legitimate email in the spam folder – or a spam email in our inbox. Nothing’s perfect, but Google spam algorithms are as close to perfect as they can be.<\/span><\/p>\n We hope this helps you, Beverly.<\/span><\/p>\n Darlene has a browser opening to a search page on startup<\/strong><\/span> As soon as that page closes, a window opens with a little message telling me that if I want to continue using Handy Address Book, I will need to purchase a license. As soon as I click okay, another mini-window opens asking me if I want to buy Handy Address Book. I click no, then I have to go up to the corner to close the page of Handy Address <\/span><\/p>\n Our answer<\/strong><\/span> Next, you’ll need to reset both Edge and Chrome. I am guessing “Address Book” is not something installed on Windows, it’s something added to your browser. And it’s almost certainly something that you don’t need or want: malware or a PUP.<\/span><\/p>\n How to reset Edge<\/a>.<\/span><\/p>\n How to reset Chrome.<\/a><\/span><\/p>\n I hope this helps you, Darlene.<\/span><\/p>\n The Best Computer Care and Repair – Anywhere!<\/strong><\/a><\/span><\/p>\n We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. Get PC service<\/strong><\/a> from folks you trust at the best prices you’ll find anywhere.<\/span><\/p>\n
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\nI am a bit concerned about my laptop because my son was using it last week, but I don’t know whether this problem is a result of his usage or if it just happened. When I click on This PC Devices and Drives, this page has just changed and shows me that Recovery Drive has 3.08GB free from 27.69GB. I don’t know anything about this drive, but I am worried that my laptop is going to crash or cost me a heap of money to repair. I’m really sorry if this doesn’t make sense to you but I’m an 83year old not very technical-minded with today’s world, I struggle a lot but am really thankful for being able to receive your newsletter. You are wonderful xx. Kindest regards and Thank You, Jean.<\/span><\/p>\n
\nHi Jean. Thank you!<\/span><\/p>\n
\n2. Reset your computer and remove everything. (This reinstalls Windows and wipes all files and folders.)<\/span>
\n3. Reset your computer and wipe everything. (This formats your drive and clean installs Windows.)<\/span><\/p>\n
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\nJean wrote back: “Hi TC. Oh, you are so wonderful, giving me such a detailed answer to my query. I was so worried when I sent the query, but you really made my day, BLESS YOU I will be making a donation later you are really worth it. Thanks so very much. Jean.”<\/em><\/span><\/p>\n
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\nHi Darcy and TC. It’s me again, bugging you two. How do I change the font size in my control panel and the font size on the start button panel etc.? It’s so small I can barely read it. It all started yesterday I don’t know if it’s something I did or what. But it is tiny! Thanks and God bless, Bonnie<\/span><\/p>\n
\nHi Bonnie. Thanks!<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/larger.png\")
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\nBonnie wrote back: “Thank you so much. It’s working now. I have no idea what I did wrong, but it had to be me hitting the wrong button and the wrong time. Thanks again, Bonnie.”<\/em><\/span><\/p>\n
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\nThe right-click function on my Windows 10 laptop has stopped working. It is driving me crazy because I used that feature all the time. I really miss being able to quickly right-click when I need to. I have been using Windows 10 for 3 years and I have never had any trouble with it until now. Do you have any advice for me? Thanks, Terry.<\/span><\/p>\n
\nHi Terry. Have you tried this simple fix?<\/span><\/p>\n
\n2. Wait for 4 or 5 minutes.<\/span>
\n3. Turn on your computer. <\/span>
\n4. Let Windows 10 load completely.<\/span>
\n5. Try your computer and check to see if you still have problems.<\/span><\/p>\n
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\nTerry wrote back: “It Worked! Thanks a lot. I can’t believe that just by shutting off my computer for a few minutes fixed my annoying problem. You guys are great! Thanks, Terry”<\/em><\/span><\/p>\n
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\nJust a quick question. I used to be able to fix some problems with the computer by running “System Restore” and it was quick and easy. But now I can no longer access the setting to create a restore point or to run System Restore. Did Microsoft remove System Restore with the latest update or am I missing something?<\/span><\/p>\n
\nHi Carolyn. You’ll be happy to know that System Restore is alive and well on the current versions of Windows 10 and Windows 11.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/restore.png\")
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\n2. Click “Run”<\/span>
\n3. Type RSTRUI in the run box and press Enter and you’ll see this:<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/restore1.png\")
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\nCarolyn wrote back: “You guys make everything seem so simple! That’s why I love your newsletters and your tips & tricks! Thanks so much! Carolyn.”<\/em><\/span><\/p>\n
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\nI am using Windows 10. I’m looking for script and handwriting-type fonts. I’m hoping you can steer me in the right direction. Where can I find nice fonts without getting infected with malware? I would really like free fonts, but I want them to be from safe sites without risking getting infected. Thanks, Debbie.<\/span><\/p>\n
\nHi Debbie. You’re in luck. We have a tip on our InfoAve website that lists three safe sites from which you can download some really great fonts for free. Additionally, we show you how to install, find and preview fonts on Windows 10.<\/span><\/p>\n
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\nHi TC & EB. Tonight as I was about to power off my desktop PC it went to a Blue Screen and said it was restarting and what failed was \u201ctcpipsys\u201d with SYSTEM SERVICE EXCEPTION in all caps. It seems to be working okay but should I do something or worry that my PC is on its last legs? Thank you.<\/span><\/p>\n
\nHi Robert. If you only get a BSOD (Blue Screen) once in a blue moon you don\u2019t need to worry. It\u2019s usually a hardware fault that won\u2019t occur again. But if you get them frequently such as every day or two, you might have a hardware issue that needs to be fixed.<\/span><\/p>\n
\n\u2014\u2014\u2014\u2014<\/span>
\nRobert wrote back: \u201cThank you TC for the reply. This is the first Blue Screen I have seen on any of my machines since my original 1995 Gateway model with 562 MB of RAM (powerful eh?) and I have had a few machines since then. You and EB always ease my mind when I see anything of yours online. Thank you again. Robert.\u201d<\/em><\/span><\/p>\n
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\nTo my favorite duo: Quick question if you don’t mind. Would it be beneficial to create a Windows 10 Installation USB Flash Drive (or disk) after each of the Windows semi-annual feature updates? Or would the creation of just one suffice if ever needed? I want to thank you for taking the time to answer this in your busy schedule. Take care and may God Bless the two of you,<\/span><\/p>\n
\nHi Dick. Thanks so much for your long-time support and your kind comments.<\/span><\/p>\n
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\nHow do I stop hphemailaccesshere from popping up on my computer? When I run Emsisoft it doesn’t find malware on my computer. I thought that’s what this was? Can you help? Thanks so much. Warmly, Sheryl.<\/span><\/p>\n
\nHi Sheryl. It’s a browser extension (search hijacker) that you installed – most likely by mistake or by accident. <\/span>\u00a0It most likely came bundled with a freeware program you installed.<\/span><\/p>\n
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\nSheryl wrote back: “Hello. Thank you so much for the tutorials… it got rid of my browser hijacker. I sure appreciate the help. Warmly, Sheryl “<\/em><\/span><\/p>\n
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\nHi EB & TC, I still enjoy your newsletters with so much info to peruse over or to find answers to any issues. wish to show you a Spam I got 2 days ago. How bold they are and to try and take advantage of people. So disappointing but at least with you folks we learned to recognize. I need to know how to stop repetitive spam e-mails which are so aggravating. Every day I have to add them to the spam folder I use in Windows 10. I add to Block Sender, add to Spam Folder and every day same ones.<\/span><\/p>\n
\nHi Beverly. If we had the secret to stop repetitive or all spam emails, we would be millionaires! We’ve tried every anti-spam program known to mankind and the trouble with all of them is they let some spam through – but put good email in the spam folder. <\/span><\/p>\n
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\nEvery time I open Windows. it opens with Edge on a Bing search page, even though I have set Chrome as my default browser in Windows Settings. Is there any way to stop this?<\/span><\/p>\n
\nFirst, neither Chrome nor Edge should be in your Startups. Open Task Manager and click on the Startup Tab and right-click on Edge and disable it. Disable Bing if it’s there. Disable Chrome if it’s in Startups and disable “Address book” too, if it’s listed in Startups.<\/span><\/p>\n
\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2015\/directbird.png\")
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