It’s the first Saturday in March and that means it’s time for more Bonus Questions & Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 030522<\/strong><\/span><\/p>\n Bev wants to know whether to allow Windows to update drivers<\/strong><\/span> 1. HP keyboard-standard 101\/102 – key or Microsoft Natural PS\/2 keyboard for Hotkey support <\/span> Should I ignore this notification? Thank you, Bev.<\/span><\/p>\n Our answer<\/strong><\/span> Marie has trouble moving files… she tends to lose them<\/strong><\/span> Our answer<\/strong><\/span> There are better ways to copy or move files – and you’ll always know where they went because you choose the location you want to move them to (the destination folder).<\/span><\/p>\n 1.) Add “Copy to and Move to” to your right-click menu (Windows 10 and Windows 11)<\/strong><\/span><\/p>\n The easiest way to move\/copy files from one place to the other is to add “Copy to\/Move to” to your right-click menu. That way when you right-click on a file you want to move, you can select Move to and choose the destination (the location you want to move it to). Here’s our easy tutorial <\/a>showing you how to put “Copy to” and “Move to” on your Windows 10 right-click menu.<\/span><\/p>\n 2.) Use File Explorer to easily copy and move files Below is a screenshot showing the “Move to” and “Copy to” features of Windows 10’s File Explorer. You can read our tutorial here that shows you how to use File Explorer to easily copy or move files from one location to another on your PC or to an external drive.<\/span><\/p>\n Now you know 2 easy ways to move files (or copy files) from one place to another without losing them in the process. <\/span><\/p>\n We hope this helps you, Marie.<\/span><\/p>\n Michael wants a disposable email address<\/strong><\/span> Our answer<\/strong><\/span> Temporary email address sites allow you to check mail sent to your temporary address — which is important since some sites will require you to “validate” your email address by clicking a link in the initial sign-up email. Once you establish that your email address is “real” your account is activated.<\/span><\/p>\n Here are three temporary email sites that seem legit to us:<\/span><\/p>\n https:\/\/www.guerrillamail.com\/<\/a> <\/span><\/p>\n https:\/\/temp-mail.org\/en\/<\/a> <\/span><\/p>\n https:\/\/mailpoof.com\/<\/a> <\/span><\/p>\n There are many others, but we’ve checked these three for you.<\/span><\/p>\n We hope this helps you, Michael.<\/span><\/p>\n Sharon K. is looking for a free backup program for Windows 10<\/strong><\/span> Our answer<\/strong><\/span> It only takes a few minutes to set up File History and for most people, the default settings will work just fine. See our tutorial on how to set up File History here.<\/a><\/span><\/p>\n File History backs up all your personal files including pictures, documents, music, videos, desktop, favorites, and more. <\/span><\/p>\n We hope this helps you, Sharon.<\/span><\/p>\n Laura wants the People app back on her Windows 10 Start menu<\/strong><\/span> I have tried searching for People or My People, or Contacts, and can’t find it anywhere. When I email, I still get addresses finished as I start typing a name, so I know the list is still “out there”. How do I check if the “People” app is “On” and get the tile for it back on my Start menu??? I am old and NOT tech-savvy, so I’m lost. Can you help? Did it disappear because of an “update” or some mysterious glitch???? HELP, please. All my other apps tiles are still there just fine, thank goodness. I’d sure appreciate your assistance! Laura <\/span><\/p>\n Our answer<\/strong><\/span> Right-click on your taskbar<\/span><\/p>\n Click on “Show People on the taskbar”.<\/span><\/p>\n You can turn on the People widget and\/or make adjustments to it by doing this:<\/span><\/p>\n 1. Right-click on the taskbar.<\/span><\/p>\n 2\/ Choose Taskbar settings<\/span><\/p>\n 3. Scroll down to “People”<\/span><\/p>\n 4. You can modify and change the settings for People there.<\/span><\/p>\n We hope this helps you, Laura.<\/span><\/p>\n Candace has warnings popping up, but Emsisoft shows nothing wrong<\/strong><\/span> Our answer<\/strong><\/span> Instructions to reset Chrome and clear the cache and history are here<\/a>.<\/span><\/p>\n Once you reset Chrome and restart your computer, you should not see any more warnings.<\/span> Carole lost her sound after a Windows update<\/strong><\/span> Our answer<\/strong><\/span> So, let’s try 2 simple fixes before going into panic mode… <\/span><\/p>\n 1. Turn off your computer – all power off – for five minutes. Power on your computer and start it up. Check your sound. <\/span><\/p>\n 2. If you still have no sound…<\/span><\/p>\n — Right-click the Start button and click “Settings”<\/span><\/p>\n — In Settings click on “System” then “Sound”<\/span><\/p>\n — In the Sound settings dialog – under “Sound” make sure the volume slider is turned to 100 and check to see if you hear any sound.<\/span><\/p>\n — If not, under the volume slider you’ll see a button labeled “Troubleshoot”. Click that button and follow the instructions. Windows 10 now uses AI to help troubleshoot problems. I have used the troubleshooter to repair sound on a couple of computers, so I know it does work. And the new troubleshooters in Windows 10 use artificial intelligence (AI) to help solve problems so they work much better than they used to.<\/span><\/p>\n We hope this helps you Carole, but if not, please let us know.<\/span><\/p>\n Karen wants to know the name of the uninstaller we recommend<\/strong><\/span> Our answer<\/strong><\/span> We currently recommend Geek Uninstaller Free<\/a>. Be careful when you download Geek; make sure to click the “Zip” download in the box labeled Free. My current favorite is HiBit Uninstaller (Free)<\/a>.\u00a0 It’s not only an uninstaller, it also has a lot of useful Windows utilities included.\u00a0 Revo Uninstaller has a free version<\/a>, but I’ve not used it in a long time. Also, if you have Reg Organizer<\/a> (not free) installed, it has a great uninstaller included. <\/span><\/p>\n We hope this helps you, Karen.<\/span><\/p>\n John wants to know why two computers in the same house show different connection speeds<\/strong><\/span> Our answer<\/strong><\/span> That being said, every computer has its own hardware including wireless cards, Ethernet cables, network cards, etc. Each computer is configured differently. And unless your computer and hers have exactly the same hardware and software, they are going to show varying speeds. If both are connected via Wi-Fi and are not exactly the same distance from the router, you’re going to have variances. It would be surprising if two computers showed exactly the same download speed.<\/span><\/p>\n The hardware, type of connection, and distance from the router (if Wi-Fi) all affect the speed of the connection. <\/span><\/p>\n One more thing, a ping just shows the route from the computer to the destination server. I’m surprised even your pings and upload speeds are the same, although upload speeds are usually much slower than download speeds anyway.<\/span><\/p>\n I have two computers – both connected by Wi-Fi and one shows 81 Mbps down and 13 Mbps up and my other laptop approximately the same distance away from the router shows 35 Mbps down, 10 up. My Android smartphone shows 93 Mbps download and 10 Mbps upload. <\/span><\/p>\n A lot of things come into play when considering connection speeds. They’ll even vary from one test to the next.<\/span><\/p>\n Irene wants to know how to enlarge the text on her computer<\/strong><\/span> Our answer<\/strong><\/span> How to make text bigger on Windows 10<\/span><\/a>.<\/span><\/p>\n How to instantly make text larger in email and on the web.<\/a><\/span><\/p>\n That covers it all.<\/span><\/p>\n We hope this helps you, Irene.<\/span><\/p>\n Don’t have a Cloudeight SeniorPass? It’s a great deal. Learn more here.<\/strong><\/a><\/span><\/p>\n Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it’s only $99 for an entire year.<\/span><\/p>\n
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\nWindows update is asking me to update my laptop manufacturer’s (HP) drivers. I know you have said not to tinker with drivers but in this case, it specifically says for my HP laptop. Three items are listed…<\/span><\/p>\n
\n2. HP -image-40.11.1137.17149 & <\/span>
\n3. Intel-system 11.7.0.1002.<\/span><\/p>\n
\nHi Bev. Our rule is to never update drivers unless something is not working correctly. So, we suggest you ignore the Windows notification and then configure Windows Update so it does not attempt to update drivers automatically. See our post here<\/a> to learn how to turn off Windows 10 driver updates.<\/span>
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\nWe hope this helps you, Bev.<\/span><\/p>\n
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\nGood morning. I use File Explorer to move files. Could you please tell me how to get something back? For example, I am opening a RAR file and now I want to move both files, but when I try to move them, I lose them. How do I get them back? Thanks, Marie.<\/span><\/p>\n
\nHi Marie. I cannot tell you how to get the two files you moved back, because I don’t know where you moved them to. But I know that it can be frustrating trying to copy\/move files by dragging them. It’s very easy to lose or misplace files. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/copy2move2.png\")
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\n<\/strong><\/span>
\nThere’s another way to copy and\/or move files that are already available to all Windows 10 users. You can use File Explorer to copy and\/or move files. But you have to do it the right way and trying to drag files from one location to another is not the right way. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2018\/fe-copyto.png\")
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\nIs there a site you recommend getting a disposable email address, so we can read the articles (and sites) that require an email address?<\/span><\/p>\n
\nHi Michael. All “temporary” email address sites work in basically the same way. You create a temporary email address and use that address when you don’t want to use your real email address when a site requires you to sign up for an account.<\/span><\/p>\n
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\nHi. I’m looking for a free backup for windows 10. <\/span><\/p>\n
\nHi Sharon. Windows 10 comes with an excellent backup app called “File History”. It’s both reliable and easy to use. Like all backups, it requires that you have an external hard drive or a second internal hard drive. <\/span><\/p>\n
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\nHi, you two amazing people. Hope you are well and safe! I hope you can help me with this problem. All of a sudden, the tile I had on my Start screen for PEOPLE has disappeared, and People does not show on my start list. <\/span><\/p>\n
\nHi Laura. Thank you! For reasons known only to those at Microsoft, the People app has been removed from the Windows 10 Start menu – and there is no way we know of to put it back. But you can do this, however…<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/people.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/people1.png\")
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\nGood morning. Hope you can help me. Attached are pictures of warnings that are popping up since yesterday. I haven\u2019t clicked on anything yet. Emsisoft shows that I am protected, but I scanned anyway, and it didn\u2019t come up with anything. Can I delete them? Thanks much.<\/span><\/p>\n
\nHi Candace. These are fake virus warnings apparently coming from something in your Chrome browser or its history\/cache. To get rid of these false warnings, reset Chrome. <\/span><\/p>\n
\n————-<\/span>
\nCandace wrote back: “TC. Thanks for your quick response \u2013 it is very much appreciated. I reset Chrome as soon as I received your email and so far, the warnings have not appeared. Again, thanks! Candace.”<\/em><\/span><\/p>\n
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\nI have lost the sound on my PC. I think it has happened after the latest update. The speakers are working okay. Please help! Your info newsletters are so good. I have followed you for years. Thanks, Carole.<\/span><\/p>\n
\nHi Carole. Losing sound on a PC can be caused by dozens of things and can be difficult to diagnose and fix. It could be the sound card, it could be a driver or driver, it could be many things. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/sound.png\")
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\nI have forgotten the name of the uninstaller you suggested. I had to do a clean install of Windows 10 and would like to use the app again, but the name escapes me. Thanks for all the great suggestions and tips you mail daily. Karen<\/span><\/p>\n
\nHi Karen. Thanks so much. <\/span><\/p>\n
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\nEarlier in the year, you posted a fast way to check internet speeds on Speedtest.net. I have a desktop computer and my speed test was 78 Mbps. I tested my wife’s laptop right along with mine and it only registered 40 Mbps. Shouldn’t they be the same? I tested both on Ookla. The ping and upload were the same, but the downloads speeds were different. Thanks, John<\/span><\/p>\n
\nHi John. We don’t use Ookla much anymore, it has too many ads. We now use Fast www.fast.com<\/a>. It’s reliable and has zero ads. <\/span><\/p>\n
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\nHow can I enlarge my text on my computer?<\/span><\/p>\n
\nHi Irene. We have written several articles about enlarging the text on Windows 10 and enlarging text in programs like browsers and emails. The following two articles should cover everything you’d want to know about enlarging the text on your computer.<\/span><\/p>\n
\n![\"Senior](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/telephone.png\")
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