Summer is slowly slipping away – the pumpkins and witches have already arrived in the stores. And it’s Saturday and that means it’s time for another issue of Saturday Bonus Questions & Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 082022<\/strong><\/span><\/p>\n Gayle does not want to use PayPal<\/strong><\/span> Our answer<\/strong><\/span> When you click the Buy Now button at https:\/\/thundercloud.net\/direct\/2018\/senior\/<\/a> you’ll go to a page with the item name “SeniorPass” and the price – and a big blue “Continue” button. When you click “Continue” you’ll see this…<\/span><\/p>\n All you have to do is click “Pay with Debit or Credit Card” and you’ll be able to skip using PayPal and use your credit or debit card. When you do this, PayPal acts only as a credit card processor for us.<\/span><\/p>\n We look forward to helping you soon.<\/span><\/p>\n Sonja wants to know our opinion of Norton with LifeLock<\/strong><\/span> Our answer<\/strong><\/span> Lifelock does not protect your identity or make you anonymous. Lifelock can’t stop you from being tricked into giving a scammer your personal info. And their “Million-dollar guarantee” that they will back you up if you’re using Lifelock and your identity is stolen has been the gist of many false advertising lawsuits filed against them. It’s easier to promise “million-dollar protection” than to pay out the million dollars when the protection fails.<\/span><\/p>\n NortonLifeLock advertises “as low as $9.99” a month, but costs you $11.99 a month after the first year – and all the while you’ll be prompted to upgrade to a “better” version of NortonLifeLock which has plans that cost up to $349.99 a year. <\/span><\/p>\n On several independent antivirus testing sites, NortonLifeLock’s antivirus protection rating was about the same as Microsoft Defender which comes with Windows 10 and Windows 11 and doesn’t cost anything.<\/span><\/p>\n NortonLifeLock can slow down your PC. And it’s expensive and offers no better protection from viruses and other malicious software than Microsoft Defender and many other antivirus programs.<\/span><\/p>\n Here are a couple of the lawsuits lost by LifeLock.<\/strong><\/span><\/p>\n Lawsuit: LifeLock Misrepresents Identity Theft Protection Services<\/a><\/span><\/p>\n FTC to begin issuing refund checks stemming from $31 million LifeLock settlement<\/a><\/span><\/p>\n We continue to recommend Emsisoft<\/a>. It costs less than $30 a year and offers the best protection from the malware threats that you’re most likely to encounter on the Web.<\/span><\/p>\n We hope this helps you make a wise decision, Sonja.<\/span><\/p>\n Linda wants to know how to export contacts from her iPhone to her Windows PC<\/strong><\/span> I say it over and over, but you all are a lifesaver for us I don’t know what we would do without you! Actually, that reminds me to go and donate again to you!<\/span><\/p>\n Our answer<\/strong><\/span> First, log in to your iCloud account on your computer by going to https:\/\/icloud.com<\/a>.\u00a0 <\/span><\/p>\n As soon as you log in, you will see a lot of big icons for pictures, contacts, etc. So, click on Contacts.<\/span><\/p>\n Now, look in the lower-left corner of your screen, and you will see a “gear” icon. Click that and choose Export vCard.<\/span><\/p>\n You can download your photos from here too. <\/span><\/p>\n We hope this helps you, Linda.<\/span><\/p>\n Please consider making a small donation and help us to keep on helping you!<\/strong><\/a><\/span><\/p>\n Ron asks about Infiniti Kloud<\/span><\/strong> <\/strong>What do you think? I’m going to suggest that she subscribe to your newsletters. Ron.<\/span><\/p>\n <\/strong>Our answer<\/span><\/strong> Infiniti Kloud is supposed to back up all your pictures on an overpriced 64GB USB flash drive. I checked the reviews at Amazon, and it showed 3 stars which is not great, but when I checked it out with Fakespot, a lot of the good reviews appeared to be fake or manipulated, Fakespot’s adjusted rating was 2 stars -which is really poor. This seems to be a clone of another product we don’t recommend – PhotoStick.<\/span><\/p>\n <\/strong>Both are just way overpriced USB flash drives that don’t get very good actual reviews. If your friend has Windows 10 (or Windows 11) and an eternal drive (a 1 TB external drive is about the same price as “Infiniti Kloud”. You can set up File History which comes with Windows 10 and Windows 11 and backup ALL your personal files (Pictures, Documents, Music, Videos, Favorites, etc.) <\/span><\/p>\n Not sure why anyone would want to invest in a very overpriced USB 64GB flash drive.<\/span><\/p>\n <\/strong>We hope this answers your question, Ron.<\/span><\/p>\n Rhonda’s keyboard does not have a Caps Lock indicator<\/strong><\/span> I do like your newsletter and your useful information. Thanks, Rhonda<\/span><\/p>\n Our answer<\/strong><\/span> The program is called Caps Lock Indicator and you can read more about it and\/or download it here<\/a>.<\/span><\/p>\n We hope this works for you.<\/span><\/p>\n Betty is ready to start streaming<\/strong><\/span> Our answer<\/strong><\/span> Here’s a Netgear router with a range of 1500 square feet for around $70.<\/span><\/a><\/p>\n Here’s a 3-piece TP-Link mesh router system that covers over 5000 square feet for around $150<\/a>.<\/span><\/p>\n Just about any router you buy will be rated for up to 1 Gbps – faster than most ISPs currently offer.<\/span><\/p>\n We hope this helps you make a good choice, Betty.<\/span><\/p>\n MaryLee has a problem with Microsoft Edge<\/strong><\/span> Our answer<\/strong><\/span> See this page to learn how to reset Microsoft Edge.<\/a><\/span><\/p>\n Once you do that, close and reopen Edge. Then type (or copy\/paste) this into the Edge address bar…<\/span><\/p>\n edge:\/\/settings\/help<\/span><\/p>\n It will tell you if your Edge browser is up to date and if not, give you the option to update it.<\/span><\/p>\n DISM\/SFC scans are for finding and fixing or replacing Windows system files. If the scans stop when running them, you might want to close all open programs before running them again. <\/span><\/p>\n We hope this helps you. MaryLee.<\/span><\/p>\n<\/div>\n Sharon found an AI-powered Writing Companion called Wordtune<\/strong><\/span> Our answer<\/strong><\/span> After doing some searching and reading the reviews, I think it’s something you can install without worry. Whether it works as well, as they say, only time will tell.<\/span><\/p>\n Anyone interested in installing Wordtune for Chrome or Edge see this page.<\/a><\/span><\/p>\n If you’re interested in Wordtune for Word or online editing, see this page<\/a>. Wordtune has a limited free version – the full version costs around $10 a month (billed annually).<\/span><\/p>\n This is an excellent find, Sharon. Thanks!<\/span><\/p>\n Jean has crazy colors on her screen<\/strong><\/span> Our answer<\/strong><\/span> 1. Press and hold down the Windows Key and tap the U key to open Settings > Ease of Access.<\/span> 4. Next click on “High contrast” in the menu on the left and make sure the switch is turned off.<\/span><\/p>\n That should fix your crazy colors.<\/span><\/p>\n JoAnn S. wants to make a shortcut to Sleep mode<\/strong><\/span> Our answer<\/strong><\/span> There’s no reason to create a shortcut to sleep since Power Options allows you to set the number of minutes of inactivity before your computer automatically goes to sleep.<\/span><\/p>\n If you right-click on your Start buttons and click on “Power Options” you can set your computer to automatically go to sleep after whatever number of minutes or hours you choose. You can have your computer automatically go to sleep after anywhere from 1 minute all way up to 5 hours (or never). <\/span><\/p>\n The number of minutes or hours you choose is the number of minutes\/hours of inactivity before your computer goes to sleep. Your computer will not go to sleep while you’re using it.<\/span><\/p>\n Don’t have a Cloudeight SeniorPass? It’s a great deal. Learn more here.<\/strong><\/a><\/span><\/p>\n Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it’s only $99 for an entire year.<\/span><\/p>\n Get your SeniorPass today for just $99.\u00a0 It’s just like having insurance for your computer – only better!<\/strong><\/a><\/span><\/p>\n To learn more about our SeniorPass, <\/strong> please see this page. <\/a><\/strong><\/span><\/p>\n Don wants to know if we’d consider getting into writing articles about streaming TV<\/strong><\/span> You might even have a way to include this in one of your repair services like you have with the computer. You would be able to sell the necessary equipment and the service of setting the system up. At present, I pay $231.22 for TV, computer, and phone (landline). I, like many, am contemplating cutting the cord and doing something different. <\/span><\/p>\n It might be good for you if you could provide this service for many people like me. One thing I know. I am seriously considering changing to something less expensive. Does this idea hold any interest to you? Don B.<\/span><\/p>\n Our answer<\/strong><\/span> First, before you disengage with your Cable TV provider, keep in mind in order to use a Smart TV or a streaming player and watch streaming channels, you’re still going to need your Wi-Fi connection, so you can drop the cable TV but you’ll want to keep your internet service.<\/span><\/p>\n There are many alternatives available if you want to cut the cable and save money. You can buy a Roku or Amazon Firestick for around $30 (of course you can spend more, depending on the model.). There are other alternatives too, like Chromecast and Apple TV.<\/span><\/p>\n You can also buy a Roku Smart TV<\/a> or an Amazon Fire Smart TV<\/a>, both of which include a built-in streaming player so you don’t need to buy a separate streaming device.<\/span><\/p>\n I’m most familiar with Roku but also have some experience with Amazon Fire TV Stick. Both are streaming devices. Once you buy your streaming device, it’s very easy to set up. Just plug it into an HDMI port on your TV and follow the setup instructions. Then, the first thing you’ll need to do is create an account.<\/span><\/p>\n
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\nHi Again. I want to purchase your SeniorPass but I do not want to use PayPal. I just want to use my credit card But when I try to buy a SeniorPass it only gives me the option to use PayPal. Is that my only option?<\/span><\/p>\n
\nHi Gale. You don’t have to use PayPal, you can use any credit or debit card. PayPal in that case is just our credit card processor.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/ppal1.png\")
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\nJust wondering if you have an opinion on using Lifelock with their antivirus connection with Norton. Thanks!<\/span><\/p>\n
\nHi Sonia. First of all, LifeLock has been sued several times for false advertising. No software in this world can prevent identity theft. Norton is overkill – it puts tentacles everywhere, it comes with a VPN that you can’t turn off (you can only remove it with a special program), it’s expensive, and with all that being said it does not protect your computer any better than many other security programs.<\/span><\/p>\n
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\nDo you know of a safe service to transfer iPhone SE 2020 contacts to a PC or print them out? I know you can do it through iTunes, but I think it’s complicated.<\/span><\/p>\n
\nHi Linda. This is Darcy…and I have an iPhone, so I can teach you how!<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/applecontacts.png\")
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\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021-small.png\")
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\nA friend who is almost totally computer illiterate wrote tonight and asked me about a USB backup gadget called InfinitiKloud. I had never heard of it and haven’t seen any articles from you folks about it. So, I told her not to do anything until I had a chance to check into it- with you, that is. Here is a link to their ad seems like a lot of hype to me for not much space and a pretty good chunk of change. The link- https:\/\/tinyurl.com\/y5te3d6u<\/a><\/span><\/p>\n
\nHi Ron. It borders between a gimmick and scam – like PhotoStick. <\/span><\/p>\n
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\nMy keyboard does not have a caps lock indicator. Some time ago I had an app that sat in the system tray and indicated the status of the caps and Num lock. It has disappeared and I can’t remember what it was called. Do you know a safe app for visual caps lock indicator?<\/span><\/p>\n
\nHi Rhonda. I spent some time looking around for something that would do what you need it to do. I found one and tested it on my laptop -even though I have a Caps lock indicator. The program worked well and you don’t even have to install it – just click to run it. It will alert you when the Caps lock key is on as well as NumLock and Scroll Lock keys are on. You can also configure it just to show when Caps Lock is on and nothing else if that’s how you want to configure it.<\/span><\/p>\n
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\nI’m getting ready to start streaming and get away from my awful TV provider who keeps raising my bill every single month. I have bought a Roku and need a better router. There are so many options that I don’t know which way to turn. What would be a good choice without breaking the bank?<\/span><\/p>\n
\nHi Betty. Good question. The type of router depends on how far the router is from the Roku device and other devices you’re using. All brand-name routers are good and most show how many square feet they cover right on the box. If you need to cover devices in several rooms in a large house you may want to look at a mesh router system.<\/span><\/p>\n
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\nI’ve been having trouble updating Edge. I was just going to search Cloudeight for instructions on this and found your article about running SFC and DISM<\/a>. So I followed instructions; it took about half an hour to get to 8%. Three hours later, it’s stuck at 8%. I think I’ll have to use my Repair Key, which I purchased when you first made them available.<\/span><\/p>\n
\nHi MaryLee. You don’t have to use a repair key to fix Edge. All you need to do is reset it. <\/span><\/p>\n
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\nI recently came upon Wordtune, AI-powered Writing Companion, and I’m wondering what your thoughts are about it. It appears to be something that would be helpful to me but is it safe as an extension for Chrome? Thanks<\/span><\/p>\n
\nHi Sharon. It looks excellent. I read the reviews of users and installed it myself – I need all the help with writing I can get since we don’t have money to hire real editors. So any help I can get is welcome.<\/span><\/p>\n
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\nI have messed up the colors on my PC. This page has a black background with white text. The title “Your Questions, Comments, or Suggestions are Welcome” is in Coral. The taskbar is white. The Start menu with all the tiles has a white background. The apps are Aqua. How do I get out of this mess?\u00a0 I’ve tried to figure it out but have not gotten very far. I just want to go back to the original. Please help!<\/span><\/p>\n
\nHi Jean. Try this…<\/span><\/p>\n
\n2. In Settings > Ease of Access click on Color Filters (on the left side)<\/span>
\n3. In Color Filters if the switch is turned on, turn it off.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/color-filters.png\")
<\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/hi-contrast.png\")
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\nHi Darcy or TC. Thank you for all the wonderful tips in your Newsletters! I really like the one-click \u201crestart\u201d tip. Is there a way that I can do a shortcut for sleep mode? Again, thank you for the fantastic help you share in your informative newsletters!<\/span><\/p>\n
\nHi JoAnn. Thanks for your nice comments.<\/span><\/p>\n
\n![\"Senior](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/telephone.png\")
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\nHi TC and Darcy. I’m not sure how much you know about TV and how to cut the cord on cable and set up a different system that will not have such awful costs per month. You might even set up a store where one wants to get rid of cable and could purchase the components needed for a working system. I am not sure what I would need but would probably need a Wi-Fi box, DVR, and something like Roku or something better. <\/span><\/p>\n
\nHi Don. We are not experts with streaming TV and our plate is pretty full already with just the two of us here. But we’ll sure be glad to pass on what we know from our years of experience with Smart TVs and streaming players.<\/span><\/p>\n