It’s Saturday and that means it’s time for another edition of Saturday Bonus Questions & Answers.<\/span><\/p>\n Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 102222<\/strong><\/span><\/p>\n Marie has trouble moving files… she tends to lose them<\/strong><\/span> Our answer<\/strong><\/span> There are better ways to copy or move files – and you’ll always know where they went because you choose the location you want to move them to (the destination folder).<\/span><\/p>\n 1.) Add “Copy to and Move to” to your right-click menu<\/strong><\/span><\/p>\n The easiest way to move\/copy files from one place to the other is to add “Copy to\/Move to” to your right-click menu. That way when you right-click on a file you want to move, you can select Move to and choose the destination (the location you want to move it to). Here’s our easy tutorial <\/a>showing you how to put “Copy to” and “Move to” on your Windows 10 right-click menu.<\/span><\/p>\n 2.) Use File Explorer to easily copy and move files Below is a screenshot showing the “Move to” and “Copy to” feature of Windows 10’s File Explorer. You can read our tutorial here that shows you how to use File Explorer to easily copy or move files from one location to another on your PC or to an external drive.<\/span><\/p>\n Now you know 2 easy ways to move files (or copy files) from one place to another without losing them in the process. <\/span><\/p>\n We hope this helps you, Marie.<\/span><\/p>\n Michael wants a disposable email address<\/strong><\/span> Our answer<\/strong><\/span> Temporary email address sites allow you to check mail sent to your temporary address — which is important since some sites will require you to “validate” your email address by clicking a link in the initial sign-up email. Once you establish that your email address is “real” your account is activated.<\/span><\/p>\n Here are three temporary email sites that seem legit to us:<\/span><\/p>\n https:\/\/www.guerrillamail.com\/<\/span><\/a><\/p>\n https:\/\/temp-mail.org\/en\/<\/a> <\/span><\/p>\n https:\/\/mailpoof.com\/<\/a> <\/span><\/p>\n There are many others, but we’ve checked these three for you.<\/span><\/p>\n We hope this helps you, Michael.<\/span><\/p>\n Sharon K. is looking for a free backup program for Windows 10<\/strong><\/span> Our answer<\/strong><\/span> It only takes a few minutes to set up File History and for most people, the default settings will work just fine. See our tutorial on how to set up File History here.<\/a><\/span><\/p>\n File History backs up all your personal files including pictures, documents, music, videos, desktop, favorites, and more. <\/span><\/p>\n We hope this helps you, Sharon.<\/span><\/p>\n <\/p>\n Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n Please Help us keep up the good fight with a small gift.<\/a><\/span><\/p>\n Interested in making an automatic monthly gift? Visit this page<\/a>. Help us keep helping you… and help you stay safe on the Web.<\/span><\/p>\n Laura wants the People app back on her Windows 10 Start menu<\/strong><\/span> I have tried searching for People or My People, or Contacts, and can’t find it anywhere. When I email, I still get addresses finished as I start typing a name, so I know the list is still “out there”. How do I check if the “People” app is “On” and get the tile for it back on my Start menu??? I am old and NOT tech-savvy, so I’m lost. Can you help? Did it disappear because of an “update” or some mysterious glitch???? HELP, please. All my other apps tiles are still there just fine, thank goodness. I’d sure appreciate your assistance! Laura <\/span><\/p>\n Our answer<\/strong><\/span> Right-click on your taskbar<\/span><\/p>\n Click on “Show People on the taskbar”.<\/span><\/p>\n You can turn on the People widget and\/or make adjustments to it by doing this:<\/span><\/p>\n 1. Right-click on the taskbar.<\/span><\/p>\n 2\/ Choose Taskbar settings<\/span><\/p>\n 3. Scroll down to “People”<\/span><\/p>\n 4. You can modify and change the settings for People there.<\/span><\/p>\n We hope this helps you, Laura.<\/span><\/p>\n Candace has warnings popping up, but Emsisoft shows nothing wrong<\/strong><\/span> Our answer<\/strong><\/span> Instructions to reset Chrome and clear the cache and history are here<\/a>. <\/span><\/p>\n Once you reset Chrome and restart your computer, you should not see any more warnings.<\/span> Sharon A. wants “Copy to” and “Move to” back on her Windows 10 right-click menu<\/strong><\/span> Our answer<\/strong><\/span> Carole lost her sound after a Windows update<\/strong><\/span> Our answer<\/strong><\/span> So, let’s try 2 simple fixes before going into panic mode… <\/span><\/p>\n 1. Turn off your computer – all power off – for five minutes. Power on your computer and start it up. Check your sound. <\/span><\/p>\n 2. If you still have no sound…<\/span><\/p>\n — Right-click the Start button and click “Settings”<\/span><\/p>\n — In Settings click on “System” then “Sound”<\/span><\/p>\n — In the Sound settings dialog – under “Sound” make sure the volume slider is turned to 100 and check to see if you hear any sound.<\/span><\/p>\n — If not, under the volume slider you’ll see a button labeled “Troubleshoot”. Click that button and follow the instructions. Windows 10 now uses AI to help troubleshoot problems. I have used the troubleshooter to repair sound on a couple of computers, so I know it does work. And the new troubleshooters in Windows 10 use artificial intelligence (AI) to help solve problems so they work much better than they used to.<\/span><\/p>\n We hope this helps you Carole, but if not, please let us know.<\/span><\/p>\n Karen wants to know the name of the uninstaller we recommend<\/strong><\/span> Our answer<\/strong><\/span> We currently recommend Geek Uninstaller Free<\/a>. Be careful when you download Geek; make sure to click the “Zip” download in the box labeled Free. My current favorite is HiBit Uninstaller (Free)<\/a>.\u00a0 It’s not only an uninstaller, it also has a lot of useful Windows utilities included.\u00a0 Revo Uninstaller has a free version<\/a>, but I’ve not used it in a long time. Also, if you have Reg Organizer<\/a> (not free) installed, it has a great uninstaller included. <\/span><\/p>\n We hope this helps you, Karen.<\/span><\/p>\n Sharon says all of a sudden she has a weather widget on her taskbar.<\/strong><\/span> Our answer<\/strong><\/span> You can turn it off, but you can’t uninstall it. <\/span><\/p>\n To turn off (or modify) the \u201cNews and interests\u201d widget in the Windows 10 taskbar do this:<\/span><\/p>\n 1. Right-click on an empty area of your taskbar.<\/span><\/p>\n 2. Select \u201cNews and interests\u201d from the popup menu and click on \u201cTurn off\u201d (see screenshot below).<\/span><\/p>\n That\u2019s all there is to it. You can turn the News and interest taskbar widget on or off, select \u201cicon only\u201d, \u201cShow on hover\u201d and reduce the frequency of updates, all by right-clicking on the taskbar and selecting \u201cNews and interests\u201d.<\/span><\/p>\n John wants to know why two computers in the same house show different connection speeds<\/strong><\/span> Our answer<\/strong><\/span> That being said, every computer has its own hardware including wireless cards, Ethernet cables, network cards, etc. Each computer is configured differently. And unless your computer and hers have exactly the same hardware and software, they are going to show varying speeds. If both are connected via Wi-Fi and are not exactly the same distance from the router, you’re going to have variances. It would be surprising if two computers showed exactly the same download speed.<\/span><\/p>\n The hardware, type of connection, and distance from the router (if Wi-Fi) all affect the speed of the connection. <\/span><\/p>\n One more thing, a ping just shows the route from the computer to the destination server. I’m surprised even your pings and upload speeds are the same, although upload speeds are usually much slower than download speeds anyway.<\/span><\/p>\n I have two computers – both connected by Wi-Fi and one shows 81 Mbps down and 13 Mbps up and my other laptop approximately the same distance away from the router shows 35 Mbps down, 10 up. My Android smartphone shows 93 Mbps download and 10 Mbps upload. <\/span><\/p>\n A lot of things come into play when considering connection speeds. They’ll even vary from one test to the next.<\/span><\/p>\n Don’t have a Cloudeight SeniorPass? It’s a great deal. Learn more here.<\/strong><\/a><\/span><\/p>\n Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it’s only $99 for an entire year.<\/span><\/p>\n
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\nGood morning. I use File Explorer to move files. Could you please tell me how to get something back? For example, I am opening a RAR file and now I want to move both files,, but when I try to move them, I lose them. How do I get them back? Thanks, Marie.<\/span><\/p>\n
\nHi Marie. I cannot tell you how to get the two files you moved back, because I don’t know where you moved them to. But I know that it can be frustrating trying to copy\/move files by dragging them. It’s very easy to lose or misplace files. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/copy2move2.png\")
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\nThere’s another way to copy and\/or move files and this way is already available to all Windows 10 users. You can use File Explorer to copy and\/or move files. But you have to do it the right way and trying to drag files from one location to another is not the right way. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2018\/fe-copyto.png\")
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\nIs there a site you recommend getting a disposable email address, so we can read the articles (and sites) that require an email address?<\/span><\/p>\n
\nHi Michael. All “temporary” email address sites work in basically the same way. You create a temporary email address and use that address when you don’t want to use your real email address when the site requires you to sign up for an account.<\/span><\/p>\n
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\nHi. I’m looking for a free backup for windows 10.<\/span><\/p>\n
\nHi Sharon. Windows 10 comes with an excellent backup app called “File History”. It’s both reliable and easy to use. Like all backups, it requires that you have an external hard drive or a second internal hard drive. <\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\")
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\nTHANK YOU FOR HELPING US!<\/span>
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\nWhen you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use. <\/span><\/p>\n
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\nHi, you two amazing people. Hope you are well and safe! I hope you can help me with this problem. All of a sudden, the tile I had on my Start screen for PEOPLE has disappeared, and People does not show on my start list. <\/span><\/p>\n
\nHi Laura. Thank you! For reasons known only to those at Microsoft, the People app has been removed from the Windows 10 Start menu – and there is no way we know of to put it back. But you can do this, however…<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/people.png\")
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\nGood morning. Hope you can help me. Attached are pictures of warnings that are popping up since yesterday. I haven\u2019t clicked on anything yet. Emsisoft shows that I am protected, but I scanned it anyway, and it didn\u2019t come up with anything. Can I delete them? Thanks much.<\/span><\/p>\n
\nHi Candace. These are fake virus warnings apparently coming from something in your Chrome browser or from its history\/cache. To get rid of these false warnings, reset Chrome. <\/span><\/p>\n
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\nCandace wrote back: “TC. Thanks for your quick response \u2013 it is very much appreciated. I reset Chrome as soon as I received your email and so far, the warnings have not appeared. Again, thanks! Candace.”<\/em><\/span><\/p>\n
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\nWould you please tell us again how to put \u201ccopy to\u201d and \u201cmove to\u201d back on our Windows 10 right-click menu? I lost these options after Windows 10 21H1 (May 2021 Update). Thank you!<\/span><\/p>\n
\nHi Sharon. Visit this Cloudeight page.<\/a> The article explains how to put “Copy to” and “Move to” back on the Windows 10 right-click menu. Download the zip file and open it. It contains two small reg files. Right-click on each (one at a time) and choose “Merge” from the menu. You will a prompt and a warning to continue at the prompt and ignore the warning. You can trust these files since we wrote them ourselves. Once you’ve merged the reg files you’ll have “Copy to” and “Move to” back on your Windows 10 right-click menu… at least until the next version update of Windows 10.<\/span><\/p>\n
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\nI have lost the sound on my PC. I think it happened after the latest update. The speakers are working okay. Please help! Your info newsletters are so good. I have followed you for years. Thanks, Carole.<\/span><\/p>\n
\nHi Carole. Losing sound on a PC can be caused by dozens of things and can be difficult to diagnose and fix. It could be the sound card, it could be a driver or driver, it could be many things. <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/sound.png\")
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\nI have forgotten the name of the uninstaller you suggested. I had to do a clean install of Windows 10 and would like to use the app again, but the name escapes me. Thanks for all the great suggestions and tips you mail daily. Karen<\/span><\/p>\n
\nHi Karen. Thanks so much. <\/span><\/p>\n
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\nAll of a sudden, I have a weather widget on my taskbar. I don’t recall putting it there or wanting it. How do I get rid of it?<\/span><\/p>\n
\nHi Sharon. Microsoft has been rolling out the “News and interests” widget via Windows update for the last month or two.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/news-interests1.png%20\")
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\nEarlier in the year, you posted a fast way to check internet speeds on Speedtest.net. I have a desktop computer and my speed test was 78 Mbps. I tested my wife’s laptop right along with mine and it only registered 40 Mbps. Shouldn’t they be the same? I tested both on Ookla. The ping and upload were the same, but the download speeds were different. Thanks, John<\/span><\/p>\n
\nHi John. We don’t use Ookla much anymore, it has too many ads. We now use Fast www.fast.com<\/a> now. It’s reliable and has zero ads. <\/span><\/p>\n
\n![\"Senior](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/telephone.png\")
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