We are slowly trudging our way through January on our journey to spring. But one good thing is that it is S<\/span>aturday and time for yet another edition of Saturday Bonus Questions & Answers.<\/span><\/p>\n Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 012123<\/strong><\/span><\/p>\n Mary wants to get rid of Microsoft Edge<\/strong><\/span> Our answer<\/strong><\/span> Microsoft Edge is part of Windows – you can’t remove it. But you can reset it and that’s what you need to do. You should also clear its history and cache.<\/span><\/p>\n See our article here<\/a>. We show you how to reset Edge and clear its history and cache.<\/span><\/p>\n We hope this helps you, Mary.<\/span><\/p>\n John has questions about his Windows 11 PC Our answer<\/span> Nothing called “Ublock” comes with Windows 11. We have recommended uBlock Origin (not uBlock or Ublock) which is an ad blocker and pop-up blocker for most popular browsers. But we have never recommended Ublock – and I’m not familiar with it although I believe it is also a browser extension. You can read our recommendation of uBlock Origin here.<\/a><\/span><\/p>\n Windows 11 does not block spam since Windows 11 is an operating system – not an email program. Also, there is nothing I know of that could be installed on Windows 11 (aside from malicious software) that would report it has blocked thousands of items since it was installed. It sounds like typical scamware\/malware to me. I would advise you to check your browser(s) for suspicious extensions. <\/span><\/p>\n Windows 11 does not say it has blocked your location -that would come from something you installed or from a browser that is loading on startup. I just checked my Windows 11 settings in Settings > Privacy & Security > Location and my location is turned off – yet I’ve never gotten any sort of message that my security settings have blocked my location. <\/span><\/p>\n Most of the things you have reported here have nothing to do with Windows 11 – but sound very much like scamware\/malware to me.<\/span><\/p>\n We suggest you take a look at the programs installed on your PC and the extensions installed in your browser(s) and remove the ones you don’t recognize.<\/span><\/p>\n Ken wants to move saved emails to a USB flash drive<\/strong><\/span> Our answer<\/strong><\/span> First, create a folder called saved mail, and then open Thunderbird, highlight all the emails you want to save, and “drag” them to that folder. You should be able to drag and drop. Once that is done, you can copy that folder to the flash drive.<\/span><\/p>\n Then on the computer to which you want to transfer the emails, just drag them into Thunderbird.<\/span><\/p>\n I just tested this method again and it works well.<\/span><\/p>\n We hope this helps you, Ken.<\/span><\/p>\n Jim doesn’t get notifications from YouTube channels he’s subscribed to<\/strong><\/span> Our answer<\/strong><\/span> We hope this helps you – but if not, let us know.<\/span><\/p>\n Don’t have a Cloudeight SeniorPass? It’s a great deal. Learn more here.<\/span><\/strong><\/a><\/span><\/p>\n Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it’s only $99 for an entire year.<\/span><\/p>\n Get your SeniorPass today for just $99.\u00a0 It’s just like having insurance for your computer – only better!<\/span><\/strong><\/a><\/span><\/p>\n To learn more about our SeniorPass, please see this page.<\/a><\/span><\/strong><\/span><\/p>\n Warren’s Windows 10 computer won’t boot<\/strong><\/span> Our answer<\/strong><\/span> Here are some things you can try. <\/span><\/p>\n First, try booting to the Advanced Boot Menu (Windows Recovery Environment). <\/span><\/p>\n Step 1: Press the Power button. If that does not work, and if you have access to another PC, you can make a Windows 11 boot disk (or boot USB if your PC does not have a DVD\/CD drive). If you want to create a Windows 11 boot disk (installation media) see this page<\/a>.<\/span><\/p>\n Once you’ve created the Windows 11 installation media, insert the DVD or USB into your computer and turn off your PC… make sure that all power is off. Leave it off for a few minutes. Then start it up again – watch the screen – you should see “Press any key to boot from DVD (or USB)”. Press a key. Your computer should boot from the installation media.<\/span><\/p>\n If you get the computer to boot, it may be a good idea to do a Windows 11 Reset. You can reset your computer and keep all your personal files (but not your programs) by going to Settings > Windows Update > Advanced options > Recovery > Reset this PC and choosing the option to “Keep my files”. <\/span><\/p>\n We hope this helps you, Warren.<\/span> Stanley wants to know if an email from Google is real or fake<\/strong><\/span> Hi Stanley, Next, take these 2 steps to confirm your Google Account settings.<\/p>\n Step 1: Privacy Checkup Step 2: Confirm privacy settings<\/em><\/span><\/p>\n Is it safe to continue? And how can I tell or check it is not a scam or hoax?<\/span><\/p>\n Thanks as always for your help Keep safe and well, Stanley.<\/span><\/p>\n Our answer<\/strong><\/span> It’s not a scam and it’s nothing to worry about – but it is always good to be cautious and wary with emails.<\/span><\/p>\n It’s good to be careful, Stanley. Great job!<\/span><\/p>\n Lucy wants to upgrade from Windows 8.1 to Windows 10<\/strong><\/span> Our answer<\/strong><\/span> Click the link below:<\/span><\/p>\n https:\/\/www.microsoft.com\/en-us\/software-download\/windows10<\/a><\/span><\/p>\n Download the Media Creation tool…click on “Download tool now”<\/span><\/p>\n After the download is complete, double-click on the Media Creation tool, select “Upgrade this PC now”, and follow the onscreen prompts. It’s automatic once the upgrade starts. And in the unlikely event the upgrade was to fail, your PC would be returned to the exact state it was in before you tried to upgrade – you won’t lose anything.<\/span><\/p>\n The Media Creation tool makes it really easy to upgrade to Windows 10… but if you need more help, just let us know.<\/span><\/p>\n Lucy wrote back: “Hi. Thank you for your prompt response regarding upgrading my computer from Windows 8.1 to 10. Hoping I get to do the upgrade within the next few days. You have a lot of interesting info and can’t believe you answered so quickly. Keep up the excellent work. Lucy.”<\/em><\/span><\/p>\n If you don’t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year… and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/span><\/span><\/p>\n So if you don’t need any of our products or services right now, please help us by donating right now<\/a><\/span>.\u00a0Thank you!<\/span><\/p>\n Are you interested in making an automatic monthly gift? Visit this page<\/a><\/span>. Help us keep helping you… and help us keep you stay safe on the Web.<\/span><\/p>\n Leslie asks about a site called Give Away of the Day<\/strong><\/span> https:\/\/www.giveawayoftheday.com\/.<\/a><\/span><\/p>\n It’s a site that I used many years ago. Thanks! Leslie.<\/span><\/p>\n Our answer<\/strong><\/span> The site has been around almost as long as we have – but I’m not a fan. They often feature worthless or questionable software. And it also encourages people to download programs they might not need or ever use just to get them free. <\/span><\/p>\n But we’re always on the lookout for good sites and programs so if you come across one let us know. <\/span><\/p>\n Thanks, Leslie.<\/span><\/p>\n Jeanne asks about updating to Windows 11<\/strong><\/span> Our answer<\/strong><\/span> If your computer is up-to-date you will have an item in the Start menu called “PC Health Check”. It’s a Microsoft tool. You can run it and it will tell you if your computer is capable of running Windows 11 – and it will also tell you if your computer can’t run Windows 11 and why it can’t. <\/span><\/p>\n If your computer can run Windows 11, remember you don’t have to upgrade. If you choose to stick with Windows 10. it will be supported until October 14, 2025 – which gives you well over three years to upgrade to Windows 11 should you decide to do so. <\/span><\/p>\n
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\nI have Windows 10 (64-bit). Every day Microsoft edge stops responding. When I restart my PC ( a desktop) Edge will work for a while then stop responding. What to do? Can I get rid of it? Do you have any ideas? Everything I have learned about my computer was from you…thank you so much!<\/span><\/p>\n
\nHi Mary. Thanks for your nice comments. <\/span><\/p>\n
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\n<\/strong>Hello, I have something on my computer called Ublock. Does that come with windows 11? Ublock says that it has blocked 2365 items since installation. I have received no spam since I downloaded Windows 11. Each time I boot up a popup says my security settings have blocked my location and go to settings to make changes. Is this important? I’ve actually had no problems in a couple of weeks I’ve had win 11. It certainly is a lot faster than Win 10. I truly appreciate all the help that you have given. Thanks, John.<\/span><\/p>\n
\nHi John. Thanks for your nice comments.<\/span><\/p>\n
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\nI have an old computer that I want to take my keeper emails off and install on a flash drive so I can put them on a new computer. When I highlight the saved emails I cannot move these files to a flash drive as there is no “Send to”. I am using Thunderbird.<\/span><\/p>\n
\nHi Ken. Here is a way to save them that I have used in the past:<\/span><\/p>\n
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\nI have subscribed to several items on YouTube and none of the programs send me notifications of new items. What could be the problem?<\/span><\/p>\n
\nHi Jim. Here’s a YouTube page<\/a> that will help you with getting notifications.<\/span><\/p>\n
\n![\"Senior](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/telephone.png\")
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\nI have a Lenovo Ideapad Flex 5 which came with Windows 10. I downloaded Windows 11 a couple of days ago and now it won’t boot. The Lenovo logo displays then the screen goes blank. What can I do? I’ve been a subscriber and contributor for several years and have greatly benefited from the advice you two provide. Thank you.!<\/span><\/p>\n
\nHi Warren. Thank you for your nice comments. <\/span><\/p>\n
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\nStep 2: When your PC turns on and you see the manufacturer logo, press the Power button and keep it pressed until your computer shuts down completely.
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\nStep 3: Repeat the above steps three times or until your computer boots and you see the Windows Recovery Environment screen.
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\nStep 4: Next, select your Windows account, type in the password, and then press the Continue button.
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\nStep 5: Now, in the Automatic Repair screen, select the Advanced Startup option to proceed. <\/span><\/p>\n
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\nWarren wrote back: “Hi TC, I ended up having to download the Windows 11 installation media, and that worked. Thank you. I was dead in the water. As aggravating as it was, that was the first time I’d had trouble with a new operating system. I guess I’ve been lucky. The best to you. Warren.”<\/em><\/span><\/p>\n
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\nPlease can you help? I just received this email from google-noreply@google.com<\/span><\/p>\n
\nWelcome to Google on your new Windows device.<\/p>\n
\nConfirm key settings and the data Google uses to personalize your experience<\/p>\n
\nHi Stanley. This is the standard email you get from Google when you sign in with a new device or a different device than you normally use. You don’t have to do anything if you don’t want to – they’re just reminding you to check your privacy settings for your Google account. If you ignore their email, you will still be able to use your account.<\/span><\/p>\n
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\nHi. I would like to upgrade my computer from Windows 8.1 to Windows 10. I am not really computer savvy but would like to know if there is a fairly easy way to do this The computer that has window 8.1 is the most terrible Windows set up and have a hard time using it. It is my husband’s computer but I use it from time to time. Any help would be welcome. You have been a lot of help for us old people, and helping us to understand the language. Many thanks!<\/span><\/p>\n
\nHi Lucy. It couldn’t be easier to upgrade to Windows 10 from Windows 8.1. Here are the instructions… <\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/uptoten.png\")
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\n![\"Help](\"https:\/\/www.thundercloud.net\/infoave\/images\/2022\/wintergift.png\")
<\/a><\/p>\nMake a small donation and help us help you!<\/span><\/span><\/strong><\/a><\/h2>\n
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\nI don’t know whether you have ever featured this site or not, or if it bundles malware.<\/span><\/p>\n
\nHi Leslie. I’ll be short and sweet for a change \ud83d\ude42<\/span><\/p>\n
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\nThank you for the help that you have given me in the past. I now have another question. My computer keeps wanting to upgrade to windows 11. How do I know if my Windows 10 computer can be updated to windows 11? Thank you for your help and God bless you.<\/span><\/p>\n
\nHi Jeanne. Thanks so much! <\/span><\/p>\n