{"id":27760,"date":"2024-01-27T10:10:57","date_gmt":"2024-01-27T15:10:57","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=27760"},"modified":"2024-01-27T10:10:57","modified_gmt":"2024-01-27T15:10:57","slug":"saturday-bonus-questions-and-answers-012724","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-012724\/","title":{"rendered":"Saturday Bonus Questions and Answers &#8211; 012724"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong>Saturday Bonus Questions and Answers &#8211; 012724<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">It&#8217;s the last Saturday in January and it won&#8217;t be long until Ground Hog Day, Valentine&#8217;s Day, and Presidents Day come round again. Who likes the movie &#8220;Ground Hog Day&#8221;? <\/span><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">And, once again, it&#8217;s Saturday and time for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0<a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt; color: #ff6600;\"><strong>Saturday Bonus Questions and Answers &#8211; 012724<\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>J wants to know whether to make an installation or recovery drive<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. I came across your website whilst seeking ways of finding various Product Keys for Microsoft products. You have some very interesting &amp; useful articles and I\u2019ve learned a few things today!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I do have some questions having read these two articles:-<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/why-you-should-make-a-windows-10-installation-dvd-or-usb-flash-drive\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.thundercloud.net\/infoave\/new\/why-you-should-make-a-windows-10-installation-dvd-or-usb-flash-drive\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-make-a-windows-10-recovery-drive-2\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.thundercloud.net\/infoave\/new\/how-to-make-a-windows-10-recovery-drive-2\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I can see that one is created using Windows features on the PC itself and the other is created via Microsoft\u2019s website. One is called an Installation Drive, the other a Recovery Drive. I\u2019m struggling, however, to understand what the difference is (or the differences are) between the end results. If we take the DVD format out of the picture and assume I were to use separate USB flash drives for both exercises, how exactly would the content of the two drives differ? Do I need to do both because they would be used in different scenarios? I\u2019m wondering if the locally created drive would \u201cpick up\u201d particular things to my setup.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I look forward to hearing from you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi J. Since Windows 10 or Windows 11, installation media allows you to boot your PC and access repair tools as well as provide a means of repair-installing, re-installing, or clean installing Windows, it does everything the recovery drive does plus a whole lot more.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The choice of USB or DVD depends on your PC and your knowledge of BIOS settings. Many new PCs \u2013 especially laptops \u2013 do not come with DVD\/CD drives, obviously, if you\u2019re using one of those an installation DVD would not do you much good. If you\u2019re using an older laptop or desktop or all-in-one your BIOS may not be set to boot from a USB, in which case you\u2019d have to change the boot order settings in the BIOS. It\u2019s not hard to do, but many people don\u2019t know how to even access the BIOS.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Our recommendation \u2013 if your PC has a DVD\/CD drive \u2013 create a Windows installation DVD since the BIOS is already set to boot from a bootable DVD. If you understand the BIOS settings, and you feel comfortable changing the boot order (if necessary) then you can create a bootable installation USB.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In any case, it makes a lot more sense to us to have a bootable DVD (or USB) than to have a recovery drive. Since it does everything a recovery drive does plus a lot more. <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2013<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">J wrote back: <em>\u201cThank you so much for taking the time to write back. I have to confess when I read this after a long day, it all went straight over my head but I got it this morning. An installation drive it will be!\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Gloria wants to keep getting our newsletters and using our start page<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. I just got a new computer. How do I make sure I keep getting your newsletters? And how can I get your start page back? Thanks, Gloria.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Gloria. If you were signed up for our newsletters on your old computer you\u2019ll continue to get them on your new computer without doing anything other than checking your email. Getting a new computer doesn\u2019t affect your subscriptions.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you want to use our Start page at <a href=\"https:\/\/thundercloud.net\/start\/\" target=\"_blank\" rel=\"noopener\">https:\/\/thundercloud.net\/start\/ <\/a>then <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/our-updated-tutorial-on-how-to-set-a-start-page-in-your-browser-more\/\" target=\"_blank\" rel=\"noopener\">see this page<\/a>. It will show you how to set up start pages in your browser.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you have questions about products or services you can contact us by doing to <a href=\"https:\/\/thundercloud.net\/contact.htm\" target=\"_blank\" rel=\"noopener\">https:\/\/thundercloud.net\/contact.htm<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And if there\u2019s anything else you need, just let us know.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks for your support, Gloria.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Darlene wants to know where to discard an old desktop<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There\u2019s not much about computers you two don\u2019t know, so I bet you can answer this one too. A lot of us oldsters should be about the business of clearing out garages, basements, and attics. I\u2019m about to replace my 8-year-old desktop PC with a laptop. This will be the second old computer to gather dust and take up space in my garage. Is there any place to discard too-old-to-sell electronics?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darlene, Thanks!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can take your old desktop PC to the nearest BestBuy and recycle it. Or, <a href=\"https:\/\/www.recyclingcenternear.me\/computer-recycling-near-me\/\" target=\"_blank\" rel=\"noopener\">see this page<\/a> to find the nearest place to recycle your old desktop computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Make sure you f<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-clean-your-windows-10-computer-if-youre-selling-it-or-giving-it-away\/\" target=\"_blank\" rel=\"noopener\">ollow the instructions on this page<\/a> to remove all the personal data from your old computer before you recycle it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Darlene.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style799 alignnone\" src=\"https:\/\/www.thundercloud.net\/infoave\/images\/2023\/winterdonate.png\" alt=\"Help us with a small donation!\" width=\"562\" height=\"192\" \/><\/a><\/span><\/p>\n<p><span style=\"font-size: 18pt;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Our Winter Donation Drive is underway!<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n<h2 class=\"auto-style1\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\"><span style=\"text-decoration: underline;\">Make a small donation and help us help you!<\/span><\/a><\/span><\/h2>\n<p class=\"auto-style13\"><span class=\"auto-style9\" style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you don&#8217;t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year&#8230; and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">So if you don&#8217;t need any of our products or services right now, <a href=\"https:\/\/thundercloud.net\/donation.htm\"><strong>please help us by donating right now<\/strong><\/a><strong>.<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Interested in making a monthly gift? <a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><strong>Visit this page<\/strong><\/a>. Help us keep helping you!<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Thank you so much for your support!<span class=\"auto-style9\"><br \/>\n<\/span><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Dick thought that Microsoft Office was a one-time purchase<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I thought that the acquisition of all Microsoft products was through a one-time purchase, not an annual lease. When a WWII buddy (now deceased) purchased the program, he was allowed to share the product key with five other computers so I now have no idea how to find the product key.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I did not believe there was any need to save it. I\u2019m not really sure whether or not the suite was Office 2016 or 365, but I know that I\u2019m using Outlook 365 so assume that 365 is the \u201csubscription\u201d to which Microsoft is referring.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Do I have any options for \u201creactivating the subscription\u201d without facing an annual expenditure from here to eternity (not far off)? Since the date for the scheduled disablement appears to be periodically advancing, is there any possibility that the postponement will spill over into another year or two?<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My operating system is Windows 10, and I have the most current update. Thank you! Dick.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We\u2019re not sure what kind of license your buddy had that allowed him to share it with 5 others.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">According to Microsoft \u2026<\/span><\/p>\n<blockquote><p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u201cA retail license enables you to install Office for a single user on one desktop computer and one portable device, such as a laptop or netbook. You can transfer the license to another computer or portable device once every 90 days, although if your computer dies, you can transfer the license sooner. Microsoft allows you to transfer the license any number of times, as long as the software is installed only for a single user\u2026\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That being said, while most \u201ckey finders\u201d don\u2019t work when it comes to finding Office 2016 keys, this one from Easeus <a href=\"https:\/\/www.easeus.com\/utilities\/key-finder.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.easeus.com\/utilities\/key-finder.html<\/a> claims it can retrieve MS Office 2016 keys. It\u2019s not free and we have not tested it \u2013 so buyer beware.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As far as Office as a subscription\u2026 Microsoft 365 (Formerly Microsoft Office 365) is a subscription. You can either pay monthly or annually. If you have an MS 365 subscription you\u2019ll need to log in to your account and request help from Microsoft.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Microsoft still offers MS Office as a one-time purchase. For instance, Microsoft Office 2021 is a one-time purchase.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/what-s-the-difference-between-microsoft-365-and-office-2021-ed447ebf-6060-46f9-9e90-a239bd27eb96\" target=\"_blank\" rel=\"noopener\">Finally, here\u2019s a Microsoft article that may help you sort things out.<\/a><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Robert wants to know more about using Gmail to filter spam<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a question about your tip about using Gmail to block junk from your regular email program today. Does Gmail have to be running(signed in) to work? I have a Gmail account but only sign in to use it and then sign out. Thanks!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Robert. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/a-timely-tip-use-gmail-to-control-spam\/\" target=\"_blank\" rel=\"noopener\">The article you are referring to<\/a> shows you how to set up Gmail to check mail from your other email accounts such as y our ISP accounts, as well as Hotmail, Outlook.com, Yahoo.com, and other Gmail accounts. The idea is that all your email accounts are checked through Gmail. If you want Gmail to block the spam from your other non-Gmail accounts, you have to be signed in to Gmail and you have to check all your accounts using Gmail.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you have an account \u2013 let\u2019s make one up \u2013 like &#x4d;eR&#x6f;be&#x72;t4&#x40;ma&#x64;eu&#x70;is&#x70;&#46;c&#x6f;&#109; and you want to have Gmail check that account and block spam \u2013 you\u2019ll need to check your mail for that account with Gmail. You can\u2019t check the other account(s) directly. Gmail becomes the way you check your Gmail and all the accounts you set up for it to check. The only way to use Gmail\u2019s spam filtering on your other accounts is to make sure you only check your other accounts through Gmail.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Robert.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Stan says he has no taskbar search on his Windows 10 PC<br \/>\n<\/strong>I do not have a Taskbar search bar to input searches or the likes of \u2018CMD\u2019 instructions etc. There is no facility for this in my Windows 10 menus.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Stan. You don\u2019t need a search bar to use taskbar search. You can choose to show a Search icon instead. Or you can hide the Taskbar search completely and use the Windows key + S shortcut to launch the search.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you want to show a search box on your taskbar, right-click your taskbar and choose \u201cShow search box\u201d. If you want to show just a search icon (which takes up less room) choose \u201cShow search icon\u201d. If you don\u2019t want either a search box or search icon, you can still use taskbar search using the Windows key + S shortcut.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2022\/showsearch.png%20\" alt=\"Cloudeight InfoAve Windows tips &amp; tricks\" width=\"476\" height=\"481\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Stan.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2014\/directgreen.png\" alt=\"Cloudeight Internet\" width=\"595\" height=\"89\" border=\"0\" \/><\/a><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>We&#8217;ve helped hundreds and hundreds of you with your computers since we started our <\/strong> <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\"><strong> Cloudeight Direct Computer Care Service<\/strong><\/a><strong>! If you&#8217;re having computer problems &#8211; we CAN help you! <\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We all know that sooner or later our computers are going to start having problems. We can help you with any computer need &#8212; from diagnosing and fixing Windows problems &#8211; to setting up a wireless network for you &#8211; to safeguarding by creating an image-based backup (the only kind that works when you really need it to work) &#8211; to cleaning up your computer and optimizing it &#8212; and more. We can do almost anything you need done and we guarantee our work &#8211; you&#8217;re either satisfied or we&#8217;ll refund your money.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you&#8217;d like to ask we&#8217;ll be glad to answer them for you.\u00a0 We don&#8217;t just fix your computer, we explain what we&#8217;re doing and why we&#8217;re doing it and we are right there with the entire time. Since we&#8217;ve started we&#8217;ve helped hundreds of you with your computer problems and we&#8217;ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We offer many other computer services too! If you have a problem with your computer &#8211; we can fix it!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">Get more information about Cloudeight Direct Computer Care and\/or get your repair keys here.<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Teddie has questions about using libraries on Windows 10<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Greetings Darcy and TC! My passion is genealogy. I have my computer folders set up by family surnames in both the Pictures and Documents files because I often have both types of media for any one person or family group. This is getting to be quite a lot of duplication. Is there any reason why I cannot combine Documents AND Pictures in the same folder? Would it be possible to set up a new Main\/Library folder just for Genealogy that would show immediately when I open File Explorer, as the Documents\/Pictures\/Music\/Video folders do now? Is there a downside to doing it this way? I have been a fan of yours for decades. \u2013Teddie<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Teddie. Thanks so much. Libraries are not enabled on Windows 10 by default. To show libraries in Windows 10 File Explorer, select the View tab, and then select Navigation pane &gt; Show libraries.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2022\/nav.png%20\" alt=\"Cloudeight InfoAve Windows tips &amp; tricks\" width=\"522\" height=\"234\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Libraries do not contain files. Libraries are a collection of shortcuts to the original file or folder locations that are on your local computer or a network drive. The difference between Libraries and User Folders is that user folders are actual folders while Libraries are collections of shortcuts to user folders.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Default Library folders in Windows 10 are Documents, Music, Pictures, and Videos. But you can create a folder for pictures and documents (or whatever else you want) and name it whatever you like. Once you\u2019ve created the folder, right-click it and choose \u201cInclude in library\u201d. Once you enable Libraries, create a folder, and include it in Libraries, you\u2019ll see it listed when you open File Explorer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Teddie. <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Teddie wrote back: <em>\u201cThank you, TC. I knew I could count on you! \u2013Teddie.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Chris is looking for a good photo organizer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Can you recommend a good photo organizer? I have thousands of photos and am looking for a program to help sort them out. Thank you for all your help. Chris.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Chris. Both Windows 10 and Windows 11 come with a good photo organizer called Windows Photos app\u2026 <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/have-you-tried-windows-10s-photos-app-yet\/\" target=\"_blank\" rel=\"noopener\">be sure to see our article here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, we reviewed a freeware program called FastStone Image Viewer, which is also an excellent photo organizer. To learn more about FastStone Image Viewer, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/faststone-image-viewer\/\" target=\"_blank\" rel=\"noopener\">see our article here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We think both are good options \u2013 and both are free.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Chris.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Bevlee is buying a new computer and wants our advice<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have two PCs \u2013 a desktop with Windows 7 and a laptop with Windows 10. The latter I\u2019ve hardly used it as I mainly use an iPad. I\u2019m considering buying a new laptop with Windows 11. What requirements like RAM, etc. should I look for?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Bevlee. We recommend <em>at least<\/em> 8 GB of RAM and at least a 256 GB solid-state drive or a 1 terabyte traditional hard drive (HDD). Any processor capable of running Windows 11 (even if the computer comes with Windows 10) will be fine. The screen size is up to you \u2013 screen size is a personal choice. We favor laptops over desktops because they are more portable and sometimes less expensive (it\u2019s a more competitive market).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Right now, you may get a better deal on a laptop with Windows 10. Just make sure if the computer comes with Windows 10 that it says it\u2019s upgradable to Windows 11. There are a lot of laptops on sale right now that come with Windows 10 pre-installed. Many of these are easily upgradable to Windows 11. If saving money is a priority, choose a new Windows 10 laptop that is upgradable to Windows 11. Almost all new(er) Windows 10 computers that are upgradable to Windows 11 will say so on the device or the packaging.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you pick out a new computer, Bevlee.<\/span><\/p>\n<hr \/>\n<p><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style1\"><span class=\"normaltext\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer: Cloudeight recommended and endorsed.\" \/><\/span><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Now available: Reg Organizer 9.31<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you&#8217;re entitled to a free version upgrade to Reg Organizer 9.31. Works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer &#8211; A Swiss Army Knife of Windows Tools &#8211; Works Great on Windows 10 and Windows 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Will wants to know how to get his email password in case he forgets it<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi TC it\u2019s me again. Is there any way I can get my password for my email in case I need it? I check my email online using Google Chrome.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Will. In Chrome, you can view your saved passwords by clicking on the Settings icon (3 vertical dots) in the top-right corner of Chrome. Click on Settings, then click on Autofill from the menu on the left. In the Autofill section, click on Passwords. Under \u201cSaved Passwords\u201d, click on the \u201ceye\u201d icon to show the password.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2022\/gpass.png%20\" alt=\"Cloudeight InfoAve Windows tips &amp; tricks\" width=\"589\" height=\"312\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can also click on the vertical dots to the right of the \u201ceye\u201d icon to copy, edit, or remove the password.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2022\/gpass1.png\" alt=\"Cloudeight InfoAve Windows tips &amp; tricks\" width=\"227\" height=\"273\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Will.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Doug asks if he needs a VPN<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Do I need a VPN? If so, which one? I am currently looking at Atlas VPN<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Doug. There are hundreds of VPNs. All of them make claims they cannot substantiate and most claim they don&#8217;t keep logs, but they do. And whether they keep logs or not, how would you, as a user know? Would you take their word for it?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You have to ask yourself why you want a VPN. Do you work remotely? Or are you influenced by advertising that claims VPNs can protect you from identity theft, viruses, hackers, malware, ransomware, etc.? VPNs do not protect you from anything other than preventing the website you&#8217;re visiting from seeing your true IP address and location (even if that&#8217;s not always true). It can prevent your ISP from logging the websites you visit.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Unless your employer requires you to use a VPN, or unless you are in a country where certain websites are censored and blocked, or unless you visit websites you would rather not have your ISP logging, then you don&#8217;t need a VPN.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you want to try a VPN, use a free VPN browser extension you can turn on and off easily.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These free VPN extensions work in Chrome or Microsoft Edge (and other Chromium-based browsers):<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/stay-secure-with-cybergho\/ffbkglfijbcbgblgflchnbphjdllaogb?hl=en\" target=\"_blank\" rel=\"noopener\">CyberGhost VPN<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/free-vpn-chrome-extension\/jaoafpkngncfpfggjefnekilbkcpjdgp\" target=\"_blank\" rel=\"noopener\"> Best VPN by uVPN<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/browsec-vpn-free-vpn-for\/omghfjlpggmjjaagoclmmobgdodcjboh?hl=en\" target=\"_blank\" rel=\"noopener\">Browsec VPN<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you&#8217;re using Firefox (and other Mozilla-based browsers):<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.cyberghostvpn.com\/en_US\/apps\/firefox-vpn\" target=\"_blank\" rel=\"noopener\">CyberGhost VPN<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/addons.mozilla.org\/en-US\/firefox\/addon\/browsec\/\" target=\"_blank\" rel=\"noopener\"> Browsec VPN<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you&#8217;ve installed the extension, you can turn it on and off just by clicking on the extension&#8217;s icon.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you make a good choice, Doug.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Lee wants to back up Yahoo webmail<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi again. In your Saturday Bonus questions, you answered a question regarding backing up emails and saving them on a computer or a flash drive. I used to be able to do this when I had Microsoft Outlook. However, I cannot do this now as I am using Yahoo (web) Mail which is part of my Sky package. Have also tried copying emails from Gmail into the folder but they won&#8217;t move either. Do you have any other suggestions? I used to save many of your emails this way. Thanks again for your help, Lee.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Lee. Outlook is an email program that is installed on your computer. Yahoo is a webmail app &#8212; meaning everything is stored on the web. And unlike Gmail, also a webmail app, Yahoo Mail does not provide any way to back up or download your emails directly to your computer. You can easily download your emails in Gmail by using Google Takeout<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-backup-your-gmail-and-google-accounts\/\" target=\"_blank\" rel=\"noopener\"> as we explain on this page.\u00a0<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The best way (and only practical way) to keep a copy of all of your emails on your computer (or flash drive) is to use an email client like OE Classic (not free), Outlook (not free), or Thunderbird (free) and set up your Yahoo account(s) as IMAP accounts <a href=\"https:\/\/help.yahoo.com\/kb\/SLN28681.html\" target=\"_blank\" rel=\"noopener\">as explained on this page.\u00a0<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Or you could use your Gmail account and set it up to receive your Yahoo mail so you can download your Yahoo emails by using Google Takeout. But this method would only allow you to download any mail that was received after you set up your Yahoo account in Gmail<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this gives you some ideas, Lee.<\/span><\/p>\n<hr \/>\n<h3 class=\"auto-style54\"><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style1\"><span class=\"normaltext\"> <a href=\"https:\/\/thundercloud.net\/classic\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style799 alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/oeclassic2020.png\" alt=\"OE Classic &amp; Cloudeight\" width=\"523\" height=\"150\" \/><\/a><\/span><\/span><\/span><\/h3>\n<p class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>THE ONLY CLOUDEIGHT-ENDORSED EMAIL PROGRAM<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">OE Classic is the only Cloudeight Endorsed Email Program &#8211; Very Similar to Windows Mail &amp; Outlook Express!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you&#8217;re looking for an email program that feels familiar and works much like Windows Mail &amp; Outlook Express, OE Classic might be exactly what you&#8217;ve been looking for!<\/span><\/p>\n<p class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <a href=\"https:\/\/thundercloud.net\/classic\/\" target=\"_blank\" rel=\"noopener\">Get more info here.<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Sandy asks about OneDrive, the Cloud, and browser home pages<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">What&#8217;s the difference between OneDrive and Cloud? I hate both. Next question: When I first got this computer a year or so ago, the first thing I do is put your start page on here. When I did that, somehow, now, every time I start this computer, 2 of your start pages come up. I don&#8217;t want to delete one, cause I might delete both. I&#8217;m not too whippy when it comes to this machine.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sandy. You asked about the difference between OneDrive and Cloud &#8211; did you mean iCloud? The term &#8220;Cloud&#8221; is used to refer to storing files &#8220;in the Cloud&#8221; or storing files on remote web servers. I&#8217;m going to assume you mean iCloud. iCloud is an Apple product and service and it&#8217;s closely tied to Apple devices (iPhone, iPad, iMac, etc.) It backs up files on your Apple devices to the &#8220;Cloud&#8221;. I believe if you have iCloud installed on Windows it allows you to access photos (and other files) stored in your iCloud account on your Windows computer(s). Since I don&#8217;t have any Apple devices, I&#8217;ve not used iDrive.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">OneDrive is a Microsoft product\/service. It backs up your Windows user folder (Documents, Desktop, Pictures, Music, Videos, Favorites, etc.) in the &#8220;Cloud&#8221;. It&#8217;s closely tied to your Windows computer. It makes it easy to access all your user folders on any Windows device. You can also install OneDrive on Android devices by downloading the OneDrive app from the Google Play Store and signing into OneDrive using your Microsoft account credentials. You can also install OneDrive on Apple devices such as iPhones or iPads by downloading the OneDrive app from the Apple App Store and signing into your Microsoft account.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">OneDrive comes with 5 GB of free space. You can purchase more space, or if you purchase a Microsoft 365 (Office) subscription you&#8217;ll get 1 TB of OneDrive space free. According to Apple, when you set up iCloud, you automatically get 5 GB of free storage. You can use that space for your iCloud backups, photos, videos, documents, and more. If you need more space, you can upgrade to iCloud+.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We highly recommend OneDrive to back up your Windows computer &#8211; if you have enough storage space &#8211; you can easily access your personal files and folders from any Windows computer &#8211; or if you get a new Windows computer &#8211; once you sign in to OneDrive &#8211; all your personal files show up your new computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As for duplicate home pages in your browser (and thanks for using our start page!) here&#8217;s how to fix that.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In the Edge address bar, type or copy &amp; paste the following:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">edge:\/\/settings\/startHomeNTP<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">and press Enter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under &#8220;Open these pages&#8221; remove one of the links to https:\/\/thundercloud.net\/start\/ by clicking on the 3 dots to its left and choosing &#8220;Delete&#8221; from the menu.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/edge-start.png\" alt=\"Cloudeight InfoAve\" width=\"600\" height=\"551\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Sandy.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Richard says his new computer won&#8217;t allow him to use his Gmail address<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My new computer will not let me use my old address. It inserts a 2 after my username.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Richard. The computer or device you use to access your email has nothing to do with your email username or password. You should be able to go to https:\/\/www.gmail.com and sign into your Gmail account from any computer, smartphone, or tablet using your username (Gmail address) and password. The device you use does not change your email address or your password. So, this is not a Windows issue or a computer problem.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We are sorry that we can&#8217;t be of more help but this is something you&#8217;ll need to investigate by trying to log into your account by going to the Gmail login page at <a href=\"https:\/\/www.gmail.com\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.gmail.com\/<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, if you use an Email program on your computer, you may have to re-set up your Gmail account in it.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Debbie wants a good ad blocker but cannot find one on our website<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I was thinking I could search your website to find past articles on topics, but can&#8217;t find it on your website so I&#8217;ll just ask&#8230; what is a good ad blocker that works?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I&#8217;ll also need to set up a spring clean on 2 of my computers. Doing that next. I so appreciate you both!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks so much, Debbie. We look forward to doing the spring clean-ups for you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The site search on our website is very easy to find. Just visit <a href=\"https:\/\/thundercloud.net\/infoave\/new\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/thundercloud.net\/infoave\/new\/<\/a> and the search box is near the top right.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/c8search.png\" alt=\"Cloudeight InfoAve\" width=\"600\" height=\"270\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As for our number one choice for a free ad blocker, we recommend uBlock Origin. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/more-reasons-why-you-should-be-using-ublock-origin\/\" target=\"_blank\" rel=\"noopener\">You can read our full recommendation here<\/a>. That article contains download links too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Debbie. We look forward to &#8220;seeing&#8221; you soon for your spring clean-up.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Audrey has major problems with her shortcuts<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Dear Darcy and TC. I&#8217;m frustrated this week! I have desktop shortcuts for things like my bank login page, and others and now I suddenly find they are not opening the target page but instead opening Google Apps &#8211; &#8220;C:\\Program Files\\Google\\Chrome\\Application\\chrome_proxy.exe&#8221; &#8211;profile-directory=Default &#8211;app-id= (with a string of 33 lower case letters). The right-click menu has options \u2013 Open as window \/ Start App when you sign in \/ Remove from Chrome Settings \/ Create Shortcuts. Choosing to create shortcuts brings up the box to create shortcuts on the desktop, etc., but I still end up back in Google Apps.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I can find no help on the Google website. The only advice offered was to reinstall Chrome, which I am hesitant to do if I can avoid it. So I\u2019m sorry I have to bother you. I\u2019ll be very surprised if you don\u2019t have a simple answer which will make me say, \u201cWhy didn\u2019t I think of that?\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Kind regards to you both, Audrey.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Audrey. I am not sure what is going on. But the easiest way to create a shortcut for a program on your desktop is to go to the installation folder (where the program is installed) and right-click on its exe file then choose &#8220;Send to desktop (create shortcut)&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">For example, to create a correct shortcut for Chrome, open File Explorer, navigate to your C: drive &gt; Program Files &gt; Google &gt; Application &gt; and right-click on Chrome.exe and choose &#8220;Send to&#8221; &gt; &#8220;Desktop (create shortcut)&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But first, make sure you delete all the shortcuts that don&#8217;t work correctly before you do this.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">After you&#8217;ve removed all the incorrect shortcuts to websites on your desktop&#8230; create new ones. To create website shortcuts on the desktop using Chrome, open the page you want to create a shortcut to, click on the 3 dots in the top right corner, and click &#8220;More tools&#8221; &gt; &#8220;Create shortcut&#8221;. Do this with all the pages you need a correct shortcut for.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I&#8217;m not sure why you&#8217;re getting that Google Apps page. But if you do need to uninstall Chrome, make sure you save your bookmarks. Because uninstalling Chrome correctly requires you to also delete a folder in a hidden directory called AppData\\Local. If you decide to remove Chrome and reinstall it, let me know and we&#8217;ll help you with that.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Audrey.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;&#8212;<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Audrey wrote back: <em>&#8220;Thank you for your prompt reply, TC. It now seems all shortcuts are working except this particular website. When I click on the shortcut within the Apps page, this message appears &#8211; \u201cXXXX \u2013 Internet Banking Login\u201d is no longer supported. Old versions of Chrome apps won\u2019t open on Windows devices after December 2022. You can check if there\u2019s a new version available.<\/em><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><em>So the ball is back in my court! Maybe I\u2019ll have to stop being lazy and do it the long way.<\/em><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>We wrote back. to Audrey..<\/strong>.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Audrey. Delete the shortcut you currently have to your bank. Right-click on your desktop (not on an icon).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Choose &gt; New shortcut.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And where it says &#8220;Type of the location of the item&#8221; copy and paste the URL below:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">(The URL was omitted from this newsletter to save space)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And paste the entire URL into the &#8220;location&#8221; box. Then click &#8220;Next&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under &#8220;Type a name for this shortcut&#8221; type the name of your bank and click &#8220;Finish&#8221;.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now try your bank shortcut.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Audrey wrote back&#8230;<em>&#8220;Dear Genius. Thank you for sticking with this. I followed your instructions and it works a treat. We\u2019d have to work hard to stump you! Kindest regards, Audrey. PS I am happy to make a small donation!&#8221;<\/em><\/span><\/p>\n<hr \/>\n<p class=\"auto-style809\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Don\u2019t need any of our p<\/span>roducts or services right now?<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.thundercloud.net\/infoave\/images\/2022\/wintergift.png\" alt=\"Cloudeight Winter Donation Drive\" width=\"562\" height=\"192\" \/><\/a><br class=\"auto-style13\" \/><br class=\"auto-style13\" \/><span class=\"auto-style808\" style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"> <strong>Help us keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><a href=\"http:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease Help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?\u00a0<\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><a href=\"http:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. Help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Saturday Bonus Questions and Answers &#8211; 012724 It&#8217;s the last Saturday in January and it won&#8217;t be long until Ground Hog Day, Valentine&#8217;s Day, and Presidents Day come round again. Who likes the movie &#8220;Ground Hog Day&#8221;? And, once again, it&#8217;s Saturday and time for another edition of Saturday Bonus Questions and Answers. Sometimes the best\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-012724\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3770,3764,2897,1462,2574,1461,1683,1751,2247,1668,1433,1678,2509,1,2641,1764,2942,4422,4385,4353,3948,4221,4299,3602],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27760"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=27760"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27760\/revisions"}],"predecessor-version":[{"id":27762,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27760\/revisions\/27762"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=27760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=27760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=27760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}