The longest month of the year has arrived. We call it that because here in the northern climes, February is usually a brutal month weatherwise and it seems to drag on forever. Oh well… we can’t do anything about the weather. But hey, <\/span>it’s Saturday again and time for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 020324<\/strong><\/span><\/p>\n Richard says his new computer won’t allow him to use his Gmail address<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> We are sorry that we can’t be of more help; this is something you’ll need to investigate by trying to log into your account by going to the Gmail login page at https:\/\/www.gmail.com\/<\/a>.<\/span><\/p>\n Also, if you use an Email program on your computer, you may have to re-set up your Gmail account in it.<\/span><\/p>\n Debbie wants a good ad blocker but cannot find one on our website<\/span><\/strong><\/span> I’ll also need to set up a spring clean on 2 of my computers. Doing that next. I so appreciate you both!<\/span><\/p>\n Our answer<\/span><\/strong><\/span> The site search on our website is very easy to find. Just visit https:\/\/thundercloud.net\/infoave\/new\/<\/a> and the search box is near the top right.<\/span><\/p>\n As for our number one choice for a free ad blocker, we recommend uBlock Origin. You can read our full recommendation here<\/a>. That article contains download links too.<\/span><\/p>\n We hope this helps you, Debbie. We look forward to “seeing” you soon for your spring clean-ups.<\/span><\/p>\n Cheryl has questions about Windows 11 security settings<\/span><\/strong><\/span> When I click on Settings, this is what comes up: Do I need to turn any of this on?? The bottom one (Microsoft Vulnerable Driver Blocklist) was on by default.<\/span><\/p>\n Thank you for your time.<\/span><\/p>\n Our answer<\/span><\/strong><\/span> Keep in mind, that Windows 10 had the same settings options, and Core isolation\/memory integrity was turned off by default. So, since Microsoft is supporting Windows 10 until 10\/14\/2025 and since there are hundreds of millions of Windows 10 users, Microsoft may be (again) blathering.<\/span><\/p>\n As I said, my settings are the same as yours and I’m just going to leave them alone.<\/span><\/p>\n We hope this helps you – or at least gives you some peace of mind, Cheryl.\u00a0<\/span><\/p>\n Help us to keep on helping you!<\/span><\/strong><\/span><\/p>\n This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n If you don’t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year… and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n So if you don’t need any of our products or services right now, please help us by donating right now<\/strong><\/a>.<\/strong><\/span><\/p>\n Interested in making a monthly gift? Visit this page<\/strong><\/a>. Help us keep helping you!<\/span><\/p>\n Thank you so much for your support! Cheryl wants to junk two old computers<\/strong><\/span> I have 2 old computers in my closet and I\u2019d really like to get rid of them. Do you have any instructions on how I can clean them before discarding them? I\u2019m pretty sure one has Windows 7 and the other has Windows XP.<\/span><\/p>\n Thank you for your time and everything you do to help others. You\u2019re both angels in my mind. Cheryl<\/span><\/p>\n Our answer<\/strong><\/span> If you\u2019re just going to junk the computers, there is no need to put yourself through the ordeal of using a drive-wiping disk to remove the data from the drive. Simply remove the hard drives from the computers and destroy them \u2013 seriously. Just take them out, and pound them with a hammer.<\/span><\/p>\n If you\u2019re thinking of salvaging the PCs & giving them away\u2026I would think the Windows XP computer would be too old to salvage. Windows 7 PC may be upgradeable to Windows 10 \u2013 if it is you could install Windows 10 on it (Free) and follow the instructions on this page<\/a>.<\/span><\/p>\n There are several places where you can recycle computers\u2026 most BestBuys accept computers for recycling. Just make sure you destroy the data on your hard drive before recycling.<\/span><\/p>\n We hope this helps you, Cheryl. Judy wants to know what the purpose of the Gmail All Mail folder is Our answer<\/strong><\/span> The \u201cAll Mail\u201d folder (label) stores all the mail you archive. We think of it as a valuable backup folder. Archiving mail from the inbox to the All Mail folder keeps the inbox cleaner and less cluttered while allowing you to save the mail in the All Mail folder. If you are concerned about backing up your email \u2013 the All Mail folder is a great way of doing that. If you don\u2019t care about backing up your email, you can just delete your email instead of archiving it.<\/span><\/p>\n Since Google gives you 15 GB of space, you have plenty of room to back up all your email by archiving it. Then, in the future, if you\u2019re looking for a certain email you can open the All Mail folder and use the Gmail search feature to find the email you\u2019re looking for.<\/span><\/p>\n We hope this helps explain the benefits of Gmail\u2019s All Mail folder.<\/span><\/p>\n Barb is having problems with our Start page<\/strong><\/span> Our answer<\/strong><\/span> We hope this helps you \u2013 and thanks for using our Start page<\/a>!<\/span><\/p>\n We’ve helped hundreds and hundreds of you with your computers since we started our <\/strong> Cloudeight Direct Computer Care Service<\/strong><\/a>! If you’re having computer problems – we CAN help you! <\/strong><\/span><\/p>\n We all know that sooner or later our computers are going to start having problems. We can help you with any computer need — from diagnosing and fixing Windows problems – to setting up a wireless network for you – to safeguarding by creating an image-based backup (the only kind that works when you really need it to work) – to cleaning up your computer and optimizing it — and more. We can do almost anything you need done and we guarantee our work – you’re either satisfied or we’ll refund your money.<\/span><\/p>\n We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you’d like to ask we’ll be glad to answer them for you.\u00a0 We don’t just fix your computer, we explain what we’re doing and why we’re doing it and we are right there with the entire time. Since we’ve started we’ve helped hundreds of you with your computer problems and we’ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n We offer many other computer services too! If you have a problem with your computer – we can fix it!<\/span><\/p>\n Get more information about Cloudeight Direct Computer Care and\/or get your repair keys here.<\/a><\/strong><\/span><\/p>\n Leora wants to know why she has an icon that says \u201cYour location is in use\u201d<\/strong><\/span> Our answer<\/strong><\/span> Of course, convenience comes at a price. On Windows 10 open Settings > Privacy > Location and click \u201cChange\u201d and then turn the switch for \u201cLocation for this device\u201d to \u201cOff\u201d. Note you can also turn off location by app as well, but turning off the main \u201cLocation for this device\u201d switch off, turns all app location switches off as well.<\/span><\/p>\n If you want to find out more about Windows location services, Microsoft attempts to explain them here<\/a>.<\/span><\/p>\n For those using Windows 11 location settings are in Settings > Privacy & security > Location. There are switches for general location services and location by app \u2013 each having an on\/off switch.<\/span><\/p>\n We hope this helps you, Leora.<\/span><\/p>\n Robin wants to know why One-time access codes are not a one-time thing<\/strong><\/span> Our answer<\/strong><\/span> One time does not mean you only need to have one code and use it all the time. It means \u2013 it\u2019s good for one use only. Some banks offer a choice of one-time access code (meaning one access code for each log-in) or require you to answer a security question that only you would know, such as \u201cWhat is the name of your first pet?\u201d or \u201cIn what city did you attend high school?\u201d. You\u2019ll have to check with your bank to see if they offer alternatives to one-time access codes.<\/span><\/p>\n Remember, to be more secure, you have to give up some convenience. In any case, this is not a problem with your computer.<\/span><\/p>\n We hope this helps you, Robin.<\/span><\/p>\n Don wants to know if the \u201cManaged by your organization\u201d message in Chrome is legit<\/strong><\/span> Is this legitimate? If so, can I get rid of it? Is it possible that I have some malware installed on my computer? I use Emsisoft antivirus software. Thanks, Don.<\/span><\/p>\n Our answer<\/strong><\/span> The easiest way to fix it is to reset Chrome. See our instructions here<\/a>.\u00a0<\/span><\/p>\n Occasionally that does now work and more complex solutions (editing the registry, for example) are required. But try resetting Chrome then closing Chrome, restarting your PC, and then opening Chrome. See if the message is gone. If not\u2026<\/span><\/p>\n This Google page<\/a> shows how to edit the registry to remove the \u201cmanaged by\u201d from Chrome. But before you edit the registry you should create a restore point. Editing the registry is touchy and you need to be careful<\/span><\/p>\n Another way\u2026 You can also export your Chrome bookmarks and then completely uninstall Chrome \u2014 see this page<\/a>. Restart your computer. That should get rid of the \u201cmanaged by\u201d message. Once you\u2019ve restarted your computer you can import your bookmarks back into Chrome.<\/span><\/p>\n We hope this helps you. Google has been aware of this issue for a long time but doesn\u2019t seem to know how to fix it.<\/span><\/p>\n Now available: Reg Organizer 9.31<\/strong><\/span><\/p>\n If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you’re entitled to a free version upgrade to Reg Organizer 9.31. It works great with Windows 10 and Windows 11!<\/span><\/p>\n Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n
\n
\n
\nMy new computer will not let me use my old address. It inserts a 2 after my username.<\/span><\/p>\n
\nHi Richard. The computer or device you use to access your email has nothing to do with your email username or password. You should be able to go to https:\/\/www.gmail.com<\/a> and sign into your Gmail account from any computer, smartphone, or tablet using your username (Gmail address) and password. The device you use does not change your email address or your password. So, this is not a Windows issue or a computer problem.<\/span><\/p>\n
\n
\nI was thinking I could search your website to find past articles on topics, but can’t find it on your website so I’ll just ask… what is a good ad blocker that actually works?<\/span><\/p>\n
\nThanks so much, Debbie. We look forward to doing the spring clean-ups for you.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/c8search.png\")
<\/span><\/p>\n
\n
\nHello again my friends. After the latest Windows 11 update on my PC, I now notice this in my Windows Security notifications.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/cheryl1.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/cheryl2.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/cheryl3.png\")
<\/span><\/p>\n
\nHi Cheryl. The settings you have are the settings that I and many others have. This usually happens when you have incompatible drivers in your PC and the only solution to get \u201ccore isolation \u201d back will be to remove the incompatible drivers, before you do so, please keep in mind that removing a driver means, that the device which is associated with the driver will not work, so either accept the risk and ignore the Core isolation Memory Integrity not available error or give it a try. Everything on my computer is running fine and I’m not going to mess with deleting drivers just to turn on Memory integrity.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/isolation.png\")
<\/span><\/p>\n
\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\")
<\/a><\/p>\nMake a small donation and help us help you!<\/span><\/a><\/span><\/h2>\n
\n<\/span><\/span><\/p>\n
\n
\nGood morning my good friends!! Hope all is well with you and your families.<\/span><\/p>\n
\nHi Cheryl. Thanks so much!<\/span><\/p>\n
\n<\/em><\/span><\/p>\n
\n
\n<\/strong>I am trying to teach myself more about what exactly archiving in Gmail does except keep adding to the all mail folder. Dumb question but really don\u2019t know. Judy.<\/span><\/p>\n
\nHi Judy\u2026 the only dumb question is the one that is not asked.<\/span><\/p>\n
\n
\nFor about the last week, I have not been able to get the third column on your home page \u201cTechnology and Internet News\u201d. It is very strange because I can get it on my iPad. Not really a big deal but was just wondering if something weird is going on with my computer. Thank you in advance, you guys are a great help with all you do!<\/span><\/p>\n
\nHi Barb. Thanks! We have optimized our Start page<\/a> so it\u2019s much faster and all three columns work fine and load almost instantly. If you\u2019re not seeing the 3rd column refresh the page (press the F5 button while on the page) and you should see the changes. You may have to refresh the page two or three times before you see the changes if it\u2019s been a long time since you cleared your browser\u2019s cache.<\/span><\/p>\n
\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2014\/directgreen.png\")
<\/a><\/p>\n
\n
\nNot long ago a circle with a solid dot in the middle appeared on my taskbar. When I click it says your\/my location is in use now. What is this all about.? I did not sign up for anything like that. It does not sound good to me. Thank you for your answer. I really appreciate it.<\/span><\/p>\n
\nHi Leora. By default, Windows 10 uses GPS. IP addresses and other data to find your precise location and allows apps to use your location for things like weather, ordering from restaurants, movie theatres, and so on, for your convenience. Microsoft says your location data is \u201cde-identified\u201d, which I guess means they don\u2019t know who you are.<\/span><\/p>\n
\n
\nMy problem is not getting into my Bank\u2019s checking account. The problem is that the \u201cOne-time access code\u201d is not a \u201cone time\u201d.. it seems that since the last computer update the \u201cOne-time access\u201d doesn\u2019t work anymore. I have to do it every single time. The people at the bank told me that something has changed the browser history setting and it needs to be changed back to remember my browser history. I don\u2019t know how to do that. Could you help? Thank you!<\/span><\/p>\n
\nHi Robin. One-time access codes are, as the name implies, good to use only one time. You can\u2019t reuse a one-time access code. So, each time you log into your bank account you need a new one-time access code. That\u2019s how most banks and government sites (IRS, Social Security, etc.). This is for your protection and is usually referred to as two-factor authentication.<\/span><\/p>\n
\n
\nWhen I click on the 3 dots on Chrome at the top right side, at the bottom it states that my computer is managed by my organization. My computer is a personal one, and I am retired and not a part of any organization.<\/span><\/p>\n
\nHi Don. This is a fairly common problem. It\u2019s not malware. I\u2019ve seen it many times over the years. It doesn\u2019t mean Chrome has been compromised or anything is wrong, you can read dozens of articles about it on the Web. Google gives a nearly incomprehensible answer to the question \u201cWhy does my Chrome browser say it\u2019s managed by my organization when I\u2019m not part of an organization?\u201d<\/span><\/p>\n
\n![\"Reg](\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\")
<\/span><\/span><\/span><\/p>\n