It’s Superb Owl weekend – if you’re into football. And whether\u00a0 you are or aren’t, Happy Valentine’s Day! Was Valentine really a saint? Anyway, <\/span>it’s Saturday and time for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n \u2665\ufe0fSaturday Bonus Questions and Answers – 021024<\/strong><\/span><\/p>\n Richard doesn’t like the Windows expanded clipboard, and want’s to know if we have any alternatives<\/span><\/strong><\/span> Can you suggest something relating to CLIPBOARD management: something free or inexpensive, something that displays a simple list of clipped data that I can manage?<\/span><\/p>\n Appreciate your help and your weekly newsletters which I have touted on my website many times.\u00a0Thank you, Richard.<\/span><\/p>\n Our answer<\/span><\/strong><\/span> ———————————<\/span> Ditto is a lightweight and easy-to-use clipboard manager that allows you to save and access multiple clipboard items. It supports various data formats, including text, images, and files.<\/span><\/p>\n Read more about and\/or download Ditto from the Microsoft Store here.<\/a><\/span> ClipClip<\/span><\/p>\n ClipClip is a feature-rich clipboard manager that allows you to organize and store text, images, and files. It also includes a built-in editor that allows you to edit and annotate your clips.<\/span><\/p>\n Read more about and\/or download ClipClip here.<\/a><\/span><\/p>\n ————————————<\/span><\/p>\n CopyQ<\/span><\/p>\n CopyQ is a powerful clipboard manager that allows you to store and organize clipboard items, including images, text, and HTML. It also includes a scripting feature that allows you to automate tasks and extend its functionality.\u00a0<\/span><\/p>\n Read more about and\/or download CopyQ from here.<\/a><\/span> Please note, we have not tested these clipboard managers and are only recommending them because they are all free clipboard managers and appear to be free from any malware or bundled applications.<\/span><\/p>\n We hope this helps you, Richard.\u00a0<\/span><\/p>\n Anne wants to know how to tell when an email is legit<\/strong><\/span> Our answer<\/strong><\/span> 1. Do you have Norton installed? If not, why would you get a renewal email?<\/span><\/p>\n 2. Was the email addressed to \u201cDear Anne\u201d or \u201cDear Customer\u201d or \u201cDear friend\u201d?<\/span><\/p>\n 3. What exactly was the \u201cFrom address\u201d \u2013 There are lots of ways to trick users into believing an email came from a trusted source for example:<\/span><\/p>\n NortonLifelock@nortoncustomerservice.netone.com is not from Norton, it\u2019s from netone.com.<\/span><\/p>\n And remember \u2013 never click links in an email if you\u2019re not sure it\u2019s legit.<\/span><\/p>\n And to answer your question, \u201cif one cannot trust the \u201ctrust\u201d sites one can be lured into danger \u2013 how does one prevent this?\u201d<\/em><\/span><\/p>\n If you\u2019re a spammer or criminal, who are you going to pretend to be? A company no one has ever heard of \u2014 or a company almost everyone trusts like McAfee, Norton, PayPal, Bank of America, etc.? If you\u2019re a miscreant and you\u2019re sending out millions of spam phishing emails, you\u2019re not going to pretend to be a company that no one has heard of.<\/span><\/p>\n There is no way you can stop getting these kinds of emails \u2013 but there\u2019s a sure way of avoiding being scammed by them \u2013 be wary, be informed, think logically, and if an offer seems too good to be true it usually is. And never click a link in an email if you are not certain who sent it.<\/span><\/p>\n We hope this helps you, Anne.<\/span><\/p>\n Bonnie asks about searching in Gmail (Web)<\/strong><\/span> Our answer<\/strong><\/span> At least that\u2019s how it looks on all our Gmail accounts and my personal Gmail accounts. Above one of our Cloudeight accounts, below, is my personal Gmail account. Above searching the Inbox, below searching in the Spam folder. Regardless of the folder (label) you\u2019re searching the search box remains in the same location.<\/span><\/p>\n I do not see a search box next to Compose on any of the Gmail accounts to which I have access.<\/span><\/p>\n We hope this helps you, Bonnie.<\/span><\/p>\n Help us to keep on helping you!<\/span><\/strong><\/span><\/p>\n This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n If you don’t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year… and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n So if you don’t need any of our products or services right now, please help us by donating right now<\/strong><\/a>.<\/strong><\/span><\/p>\n Interested in making a monthly gift? Visit this page<\/strong><\/a>. Help us keep helping you!<\/span><\/p>\n Thank you so much for your support! Richard wants an app to prevent recipients from forwarding and copying emails<\/strong><\/span> PS. Your site is marvelous. I have promoted it both on my website and in my monthly newsletter. Have been using it for years now. Stay healthy, stay safe\u2026 Best, Richard<\/span><\/p>\n Our answer<\/strong><\/span> I am guessing here, but I think what you\u2019re referring to is not an app but a Gmail feature. If we\u2019re guessing right, it\u2019s called \u201cConfidential mode\u201d.<\/span><\/p>\n It was not an app, it was a Gmail feature. While it\u2019s called Confidential mode, we call it self-destructing email. The email cannot be copied, saved, or forwarded. We are guessing that this is what you were looking for.<\/span><\/p>\n You can turn it on or off from the compose window in Gmail<\/span><\/p>\n See this page <\/a>for more information about Gmail\u2019s \u201cConfidential Mode\u201d.<\/span><\/p>\n We hope this helps you, Richard.<\/span> Paul says that Emsisoft is blocking Big Fish Games<\/strong><\/span> Our answer<\/strong><\/span> Cheryl wants to get rid of the Bing button on the taskbar search box (Windows 11)<\/span><\/strong><\/span> How do I get rid of it? I do NOT use Bing, nor do I want to use it for any reason. Please advise. Thank you. Cheryl.<\/span><\/p>\n Our answer<\/span><\/strong><\/span> 1. Right-click on an empty space on your taskbar.<\/span> The search will still use AI-powered Bing (as of now Windows 11 users who’ve updated are stuck with it) but at least you won’t see the Bing icon on the taskbar.<\/span><\/p>\n We hope this helps you, Cheryl.<\/span> We’ve helped hundreds and hundreds of you with your computers since we started our <\/strong> Cloudeight Direct Computer Care Service<\/strong><\/a>! If you’re having computer problems – we CAN help you! <\/strong><\/span><\/p>\n We all know that sooner or later our computers are going to start having problems. We can help you with any computer need — from diagnosing and fixing Windows problems – to setting up a wireless network for you – to safeguarding by creating an image-based backup (the only kind that works when you really need it to work) – to cleaning up your computer and optimizing it — and more. We can do almost anything you need done and we guarantee our work – you’re either satisfied or we’ll refund your money.<\/span><\/p>\n We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you’d like to ask we’ll be glad to answer them for you.\u00a0 We don’t just fix your computer, we explain what we’re doing and why we’re doing it and we are right there with the entire time. Since we’ve started we’ve helped hundreds of you with your computer problems and we’ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n We offer many other computer services too! If you have a problem with your computer – we can fix it!<\/span><\/p>\n Get more information about Cloudeight Direct Computer Care and\/or get your repair keys here.<\/a><\/strong><\/span><\/p>\n Hazel wants a program to help print things from the Web.<\/strong><\/span> Our answer<\/strong><\/span> I don\u2019t remember recommending anything like that. But I do remember recommending a program called PureText to convert messy text to plain text, and you can read more about PureText here<\/a>.<\/span><\/p>\n Most modern web browsers have what is called \u201cReader mode\u201d which gets rid of the ads and shows only text and relevant images. It makes it much easier to copy and paste. If you tell me what browser you\u2019re using, I\u2019ll tell you how to invoke Reader mode.<\/span><\/p>\n But we think what you\u2019re looking for is an app that lets you declutter a page so you can copy\/paste, convert to PDF, or print it with the click of a button. If we\u2019re guessing correctly, you\u2019re looking for Print Friendly. You can add Print Friendly to your browser. Just go to this page<\/a> and choose the Print Friendly extension for your browser. Once you install the Print Friendly extension, you\u2019ll have a lot of options for printing and saving pages and even sharing a page by email.<\/span><\/p>\n We hope this helps you, Hazel!<\/span><\/p>\n Pam wants to know what Windows File History backs up<\/strong><\/span> Our answer<\/strong><\/span> As for how often it backs up \u2013 that\u2019s up to you. You can choose from every hour to every day. File History offers a wide range of backup intervals. To learn more about File History see our article here<\/a>.<\/span><\/p>\n We hope this helps you, Pam.<\/span><\/p>\n Michael wants to know how to clear browsing history in Microsoft Edge<\/strong><\/span>
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\nHey TC. Back again to ask for your advice regarding Clipboard management. I have enabled Clipboard in Windows 10 as you have written about before. However, I don’t get the results I had gotten previously which was a simple list of clipped pieces. So I am exploring fee-based CLIPBOARD managers, and CLIPMATE seems to be one of the best, though it is far from simple in its displays. It is useful but seems to have too many bells and whistles not to mention that $35 is not very appealing.<\/span><\/p>\n
\nHi Richard. The expanded clipboard feature in Windows 10 and Windows 11 works great for us. We are not sure what it doesn’t do that you want it to. Anyway, here are three free clipboard managers we found – but have not tested.<\/span><\/p>\n
\nDitto<\/span><\/p>\n
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\nFollowing up on your article about the Norton scam. A while back I got an email purporting to be from Norton. It looked bona fide. I was given an offer of renewing my account for 2 yrs. and get a 3rd \u201cfree\u201d. Not really believing that this could be true, I contacted Norton who stated that they would never give an offer like that. I deleted the mail. Later I received a similar email which, of course, I deleted. Now, here\u2019s my question \u2013 if one cannot trust the \u201ctrust\u201d sites one can be lured into danger \u2013 how does one prevent this? Cheers, Anne.<\/span><\/p>\n
\nHi Anne. There are some pretty basic things you can do to determine if something is legit.<\/span><\/p>\n
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\nGmail recently added a line above emails for searching. It\u2019s next to COMPOSE. Is there any way to get rid of this line? It\u2019s taking up so much added space on the page? Thank you for all you two do for us. It\u2019s much appreciated.<\/span><\/p>\n
\nHi Bonnie. I still see the search box above whatever folder you\u2019re looking at. The search box does not move. If you want to search the Inbox, select inbox on the left. If you ant search in Sent mail \u2013 choose \u201cSent\u201d on the left and so on.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/gsearch.png%20\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/gsearch1.png%20\")
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\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\")
<\/a><\/p>\nMake a small donation and help us help you!<\/span><\/a><\/span><\/h2>\n
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\nA long time back you touted an app that blocked users from forwarding, copying and maybe deleting emails as a form of security. I am certain it was an app but I do not remember its label, so I cannot find it. Do you remember such an app?<\/span><\/p>\n
\nHi Richard. Thank you for your very kind comments and your support.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/confidential0.png\")
<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/confidential0.png\")
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\nRichard wrote back: \u201cHi TC. That\u2019s exactly what I was looking for re: self-destructive email. Thank you\u2026 Richard.\u201d<\/em><\/span><\/p>\n
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\nCould you recommend a safe site to download games, like Hidden Object games? Emsisoft warns me that Big Fish link has suspicious stuff in their download? Thanks loads.<\/span><\/p>\n
\nHi Paul. Are you sure you\u2019re using the correct link to access Big Fish Games? I have Emsisoft installed and it\u2019s up-to-date. I have Emsisoft installed and visited Big Fish Games at https:\/\/www.bigfishgames.com\/us\/en.html <\/a>and got no warnings at all. Would you please try the link we used and let me know if you still get a warning?<\/span>
\n\u2014\u2013<\/span>
\nPaul wrote back: \u201cThank TC. It appears that the link you gave me was the \u201cauthentic\u201d link for Big Fish, and all went well. I must have clicked on a link that claimed to be Big Fish but was corrupt in some way. You guys are fantastic\u2026with the hundreds, or more probably, thousands of clients you must have, you are so \u201cJohnny on the spot\u201d with your quick responses. What are we going to do without you guys when the good Lord calls you home. Paul\u201d<\/em><\/span><\/p>\n
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\nHello, my computer guru friends. There was a recent cumulative update for Windows 11 and when my computer restarted, it had added BING into my Search bar at the bottom of my screen.<\/span><\/p>\n![\"Bing](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/bingtaskbar.png\")
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\nHi Cheryl. Windows 11 as Bing AI-powered (ChatGPT) Search to Windows 11. The only way you can remove the icon from the search box is this way:<\/span><\/p>\n
\n2. Click on Taskbar settings.<\/span>
\n3. Under Personalization > Taskbar > Taskbar items, next to Search click the small arrow to expand the menu and choose “Search icon only” (see the screenshot below).<\/span><\/p>\n![\"Remove](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/nobox11.png\")
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\nCheryl wrote back: “Thank you, TC. You’re the BESTEST of the BESTEST. It worked!”<\/em><\/span><\/p>\n
\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2014\/directgreen.png\")
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\nSome years ago and before Windows 10 you showed us an app that would help when you wanted to print something from the web. It installed a button that when clicked on would allow you to copy and paste. I am not too clear on this as it is some time ago and I can\u2019t remember what it was called only that it was free and safe but it was a very useful tool. Best regards to you both. Hazel.<\/span><\/p>\n
\nHi Hazel. Thanks for your nice comments.<\/span><\/p>\n
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\nWhen I initially set up my external hard drive, I used a backup program that came with the drive but I have never been happy with it. I ended up formatting the external drive and then following your advice by not installing the software that came with the external drive. You now recommend Windows File History for backups. Can you please tell me what it backs up and how often? Thanks so much for your wonderful website and newsletters. Pam.<\/span><\/p>\n
\nThanks, Pam. File History backs up your personal folders (Pictures, Documents, Downloads, Videos, Music, Desktop) located in the directory C:\\Users\\Your User Name. This is what it backs up by default. So all of your personal files are backed up. You can add other directories if you want (like C:\\Users\\Your Username\\AppData) but the way it works by default pretty much covers all of your files assuming you keep your pictures in \u201cPictures\u201d (or subfolders in Pictures) and so on.<\/span><\/p>\n
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\nI recently started using the new Microsoft Edge browser and I really like it. But I don\u2019t know how to clear the browsing history. I\u2019m a Firefox convert. How do I clear the browsing history in Edge? Thanks for all you guys do to help us all. Michael.<\/span><\/p>\n