{"id":27945,"date":"2024-02-24T08:59:46","date_gmt":"2024-02-24T13:59:46","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=27945"},"modified":"2024-02-24T08:59:46","modified_gmt":"2024-02-24T13:59:46","slug":"saturday-bonus-questions-and-answers-022424","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-022424\/","title":{"rendered":"Saturday Bonus Questions and Answers – 022424"},"content":{"rendered":"

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Saturday Bonus Questions and Answers – 022424<\/strong><\/span><\/p>\n

It is the last Saturday of February (thank goodness!) and spring and Daylight saving time is just over 2 weeks away. I can go walking at 7 PM! Yay. Anyway, it’s t<\/span>ime for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n

Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n

These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n

\n

Saturday Bonus Questions and Answers – 022424<\/strong><\/span><\/p>\n

\n

Barbara asks about a username and password for Emsisoft<\/span><\/strong><\/span>
\nHi again TC. I just had to write once more to let you know I used the installation link for Emsisoft and I finally at long last got it installed on my laptop! I still don’t know what my username is or what my password for Emsisoft is. Do we even have any? Thanks so much for helping me. I will be sending you a small token of my appreciation soon. Hugs, Barbara<\/span><\/p>\n

Our answer<\/span><\/strong><\/span>
\nHi Barbara. You don’t need a password or a username if you purchased Emsisoft from us. We take care of everything for you including correctly configuring Emsisoft for the best protection and the least hassle as well as handling your workspace. We are aware that an email was sent to our users in error telling them to update their usernames and passwords. But those who purchase Emsisoft from us need not worry about workspaces, passwords, or usernames –we have your Emsisoft all set up for you – you don’t have to do anything at all.<\/span><\/p>\n

If you have any more questions, just let us know.<\/span>
\n———<\/span>
\nBarbara wrote back: “Thanks so much for letting me know I don’t have to do anything. That is only one great reason to buy from Cloudeight in my opinion. The settings alone might mess some people up if installing on their own from Emsisoft. So you can count on me to continue to buy products through you. I think it might be a good idea to include this information in our Newsletter, letting people know that when they buy Emsisoft through Cloudeight they don’t have to figure out how best to set it up and don’t need a username or password. Plus we don’t have one more thing to have to sign into and another username and password to remember! I’m willing to bet that a lot of people don’t know this information. Have a great rest of the week! Barbara.”<\/em><\/span><\/p>\n

\n

Andrew wants to format a flash drive<\/span><\/strong><\/span>
\nDear Darcy & TC. In the past, you have recommended Puran File Recovery to recover deleted files on a USB memory stick. I have found this software invaluable; thank you for your recommendation. However, I now wish to securely delete all data on a USB memory stick so that all items are irrecoverable (even when using file recovery software) to pass the memory stick on to friends or my children. Can you please recommend a suitable software program that will permanently erase all the data on the memory stick but that will not damage the stick?<\/span><\/p>\n

Thank you in anticipation of your most valued advice and too for your treasured weekly and daily newsletters. Andrew <\/span><\/p>\n

Our answer<\/span><\/strong><\/span>
\nHi Andrew. Thanks for your nice comments. You don’t need a program to format a flash drive or any drive. You can use Windows File Explorer.<\/span><\/p>\n

Here’s how to format a USB flash drive using File Explorer: <\/span><\/p>\n

1. Open File Explorer (Windows Key + E)<\/span><\/p>\n

2. Click on This PC from the left pane.<\/span><\/p>\n

3. Right-click on the flash drive and select the Format option.<\/span><\/p>\n

4. Use the “File system” drop-down menu and select the NTFS option.<\/span><\/p>\n

5. In the “Allocation unit size” leave it set to default.<\/span><\/p>\n

6. In the “Volume label” field, you can type in a descriptive name for example “16GB_Flash” (no quotes), or just leave it blank. <\/span><\/p>\n

7. Under the “Format options” section, select the Quick format option. Unless the person you’re giving it to is a forensic expert, Quick Format is fine. If you don’t want to take any chances uncheck “Quick Format” This will set up a full format (which takes a lot longer) but any data that was on the drive will not be recoverable.<\/span><\/p>\n

8. Click the Start button <\/span><\/p>\n

9. Click the Yes button.<\/span><\/p>\n

Once the format is complete the drive will be empty and ready to use.<\/span>
\n——–<\/span>
\nAndrew wrote back: “Dear TC. Thank you for your prompt reply and excellent advice and information. Your help and assistance are much appreciated and greatly valued. Thank you so much for being there and for your vast knowledge that you are kindly prepared to share with others. Please take care and keep safe. Best wishes, Andrew<\/em><\/span><\/p>\n

\n

Len wants to know what we think of Avast’s new “Cleanup Premium”.<\/span><\/strong><\/span>
HI. What is your opinion of Avast Cleanup Premium? Thanks, Len.<\/span>

Our answer<\/span><\/strong><\/span>
\nHi Len. In our opinion, it’s worthless like most Avast products. Its main purpose appears to be to get you to upgrade to Avast’s other paid programs. Remember that Avast bought CCleaner and ruined that… maybe this is their attempt to recover from that debacle. Who knows?<\/span><\/p>\n

Take our advice and steer clear of anything Avast touches.<\/span><\/p>\n

\n

\"Cloudeight<\/a><\/p>\n

Please help us to keep on helping you!<\/span><\/strong><\/span><\/p>\n

This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n

Make a small donation and help us help you!<\/span><\/a><\/span><\/h2>\n

If you don’t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year… and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n

So if you don’t need any of our products or services right now, please help us by donating right now<\/strong><\/a>.<\/strong><\/span><\/p>\n

Interested in making a monthly gift? Visit this page<\/strong><\/a>. Help us keep helping you!<\/span><\/p>\n

Thank you so much for your support!
\n<\/span><\/span><\/p>\n

\n

Sandy wants to switch from Chrome to Edge<\/strong><\/span>
\nI laughed at your statement: If you have comments, questions, a tip, a trick, a freeware pick, or just want to tell us off for something. I would never tell you off. you, people, are the best. Anyway- I have a new computer and everything is geared to Chrome. Edge is on that computer but not being used. How can I change it from Chrome to Edge? I want to use your Start page like I have been doing for years. I\u2019m lost without your start page. Thanks for all your help. Sandy<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Sandy. In Windows 10 just type DEFAULT APPS in the taskbar search and press \u201cEnter\u201d or click \u201cOpen\u201d when \u201cDefault apps\u201d appears in the search results. On the \u201cDefault apps\u201d page, click Google Chrome under Web browser and a list of other browsers currently installed on your computer will appear. Since Edge is installed on all Windows 10 computers, just click on \u201cMicrosoft Edge\u201d to set it as your default browser. That\u2019s all there is to it.<\/span><\/p>\n

Just so you know, you can set our start page as the home (start) page in any browser, including Chrome. See this page to learn how to do that. It shows how to set a start page (or what some call the \u201chome page\u201d) in Firefox, Chrome, and Edge.<\/span><\/p>\n

We\u2019re sure glad you didn\u2019t want to tell us off! And thanks for your nice comments, Sandy.<\/span>
\n\u2014\u2014\u2014\u2013<\/span>
\nSandy wrote back: \u201c\u2026Excellent. I\u2019m all set now. Your information was Perfect. Thank you so much.\u201d<\/em><\/span><\/p>\n

\n

Allison says the colors on her PC are all out of whack<\/strong><\/span>
\nAll the colors on my Windows 10 computer are all out of whack! The form I\u2019m filling out with my question is black with white text. My desktop is black with bright green icons. Everything is messed up. How can I fix all these garish colors? Help! Thanks, Allison.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Allison. Let\u2019s see if we can fix things for you.<\/span><\/p>\n

Try this\u2026<\/span><\/p>\n

1. Press and hold down the Windows Key and tap the U key to open Settings > Ease of Access.<\/span><\/p>\n

2. In Settings > Ease of Access click on Color Filters (on the left side)<\/span><\/p>\n

3. In Color Filters if the switch is turned on, turn it off.<\/span><\/p>\n

\"Cloudeight<\/span><\/p>\n

4. Next click on \u201cHigh contrast\u201d in the menu on the left and make sure the switch is turned off.<\/span><\/p>\n

\"Cloudeight<\/span><\/p>\n

That should fix your colors, Allison<\/span>
\n\u2014\u2014-<\/span>
\nAllison wrote back: \u201cThank you so much! Everything is back to normal. You guys are great! Thanks again! Allison.\u201d<\/em><\/span><\/p>\n

\n

Rita tries to download Edge\u2026 now Edge doesn\u2019t work correctly
\n<\/strong>I downloaded Windows Microsoft Edge but still have Internet Explorer on my laptop. I still love Internet Explorer and have been trying to use it until it goes away. But when I click on it, it goes wacky and it takes a long time for Microsoft Edge to boot up. Do I need to delete Internet Explorer now to make it work ok, and if so, what is the best way to go about deleting Internet Explorer without messing up the Microsoft Edge that I downloaded?<\/span>
\n
\nOur answer
\n<\/strong>Hi Rita. Microsoft Edge is already installed on Windows 10 and is updated automatically \u2013 so I\u2019m not sure why you were trying to download it or where you were trying to download it from \u2013 but be careful. Edge is already on your computer.<\/span><\/p>\n

As far as Internet Explorer goes, on May 19, 2021, Microsoft announced that Internet Explorer will be no longer supported on June 15, 2022, and as part of the transition, IE mode will be available on the new Microsoft Edge which allows the launch of older ActiveX controls and legacy websites until at least 2029. You cannot uninstall Internet Explorer yet. You can only hide it. The easiest thing to do is just delete any shortcuts for Internet Explorer you may have on your taskbar or desktop. To remove the shortcut from your desktop, right-click on it then click \u201cDelete\u201d. To remove the Internet Explorer icon from your taskbar (if it\u2019s there), right-click on it and choose \u201cUnpin from taskbar\u201d.<\/span><\/p>\n

It\u2019s important to remember that using a browser that is not supported and updated puts you at risk and you do so at your own risk. So, don\u2019t use Internet Explorer.<\/span><\/p>\n

If Microsoft Edge is not working correctly for you, you can repair it this way\u2026<\/span><\/p>\n

1. Right-click on the start button and then click on \u201cSettings\u201d<\/span><\/p>\n

2. In Settings click on \u201cApps\u201d<\/span><\/p>\n

3. In \u201cApps\u201d click on \u201cApps & features\u201d<\/span><\/p>\n

4. On the Apps & features page find Microsoft Edge and click on it. When you click on you\u2019ll see a button labeled \u201cModify\u201d \u2013 click on that button and click \u201cRepair\u201d. Follow the instructions on the screen.<\/span><\/p>\n

We hope this helps you, Rita.<\/span><\/p>\n

\n

\"Cloudeight<\/a><\/p>\n

We’ve helped hundreds and hundreds of you with your computers since we started our <\/strong> Cloudeight Direct Computer Care Service<\/strong><\/a>! If you’re having computer problems – we CAN help you! <\/strong><\/span><\/p>\n

We all know that sooner or later our computers are going to start having problems. We can help you with any computer need — from diagnosing and fixing Windows problems – to setting up a wireless network for you – to safeguarding by creating an image-based backup (the only kind that works when you need it to work) – to cleaning up your computer and optimizing it — and more. We can do almost anything you need done and we guarantee our work – you’re either satisfied or we’ll refund your money.<\/span><\/p>\n

We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n

We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you’d like to ask we’ll be glad to answer them for you.\u00a0 We don’t just fix your computer, we explain what we’re doing and why we’re doing it and we are right there with the entire time. Since we’ve started we’ve helped hundreds of you with your computer problems and we’ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n

We offer many other computer services too! If you have a problem with your computer – we can fix it!<\/span><\/p>\n

Get more information about Cloudeight Direct Computer Care and\/or get your repair keys here.<\/a><\/strong><\/span><\/p>\n

\n

Sharon needs Java JRE<\/strong><\/span>
\nI tried to find the answer myself but I knew I should have gone straight to you guys. I have Open Office and I am trying to click on the database, but it says I need Java JRE. I deleted Firefox because I knew it did not work with it (JAVA) so I installed Google Chrome, but still no luck. I need a good database program for free. I know you have the answer. Thanks again, for all your help. Sharon.<\/span>
\n
\nOur answer<\/strong><\/span>
\nHi Sharon. Just follow the instructions on this page<\/a> to download and install Java JRE for your Apache Open Office. On that page, look under this heading:<\/span><\/p>\n

Windows XP\/2003\/Vista\/7\/8\/10 Quick-Start Guide for Apache OpenOffice 4.x Versions<\/em><\/span><\/p>\n

There you will find this:<\/span><\/p>\n

To download and install Apache OpenOffice 4.x, follow this checklist:<\/span>
\n1. Review the System Requirements<\/a> for Apache OpenOffice use. <\/span>
\n2. Download and install Java JRE<\/a> if you need the features that are Java-dependent. <\/span>
\n3. Download Apache OpenOffice 4.x.x<\/a><\/span>
\n4. log in as administrator (if required). <\/span>
\n5. Unpack and install the downloaded Apache OpenOffice 4.x.x files\u2026\u201d<\/span><\/p>\n

Be sure to visit this page<\/a> and follow all of the instructions \u2013 the above is only a partial list.<\/span><\/p>\n

We hope this helps, Sharon.<\/span><\/p>\n

\n

JoAnn wants to know if we recommend VPNs<\/strong><\/span>
\nHi Darcy or TC. Do you recommend VPNs? And if so, which one would be best to use? Thank you for your always outstanding advice! JoAnn.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi JoAnn. No, we don\u2019t recommend VPNs for most people. VPNs have their place if you work from home and your employer requires one. But VPNs do not protect you from malware, viruses, identity theft, or any of the other things those who sell VPNs claim. They will protect you from your ISP tracking what you\u2019re doing, but then you\u2019re trading one devil for another \u2013 that is the VPN you use will most likely claim they don\u2019t log your activity but you have no way of knowing if that is true or not.<\/span><\/p>\n

A VPN is also useful if you want to appear to be from another country so you can access web content that may be blocked in your country. For instance, you\u2019re in Australia and you want to access a site that is limited to those in the U.S.A.<\/span><\/p>\n

But generally, no we don\u2019t recommend VPNs.<\/span><\/p>\n

If you want to try a VPN you can install a VPN extension that you can turn on\/off. Cyberghost (and others) have extensions for most browsers. Using a browser-based VPN extension allows you to easily turn the VPN on or off. These may or may not be as private as normal Windows-based VPNs, but using a browser-based VPN is a great way to try out a VPN.<\/span><\/p>\n

We hope this helps you decide.<\/span>
\n\u2014\u2014\u2014\u2013<\/span>
\nJoAnn wrote back: \u201cWow, that was educational, TC! Thank you ever so much for breaking it down to educate me! As always, you and Darcy are the BEST! Sincerely, JoAnn.\u201d<\/em><\/span><\/p>\n

\n

Carol wants to know what a hard drive looks like<\/strong><\/span>
\nGood Morning, Darcy and TC. I have a silly question. In your Feb. 25th Weekly Newsletter (I\u2019m just getting through the month-old ones) you responded to Cheryl\u2019s question about getting rid of old in-the-closet computers.\u2019<\/span><\/p>\n

\u201cIf you\u2019re just going to junk the computers, there is no need to put yourself through the ordeal of using a drive wiping disk to remove the data from the drive. Simply remove the hard drives from the computers and destroy them \u2013 seriously. Just take them out, and pound them with a hammer.\u201d<\/span><\/p>\n

My question is: What does the hard drive look like? And, how do you take apart a laptop? I have one laptop and one old tower.<\/span><\/p>\n

If you could send photos or illustrations, I\u2019d be so thankful.<\/span><\/p>\n

Thank you for years of help and helpful advice, I am so happy I found Cloudeight. Keep going for many more! Sincerely, Carol.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Carol. We can\u2019t provide instructions on disassembling laptops and desktops. They\u2019re all different. Some computers snap together without any screws and the case can be removed with no tools at all, and some are held together with screws. You just have to remove the screws holding the case together to remove the case. Basically, you remove the case pull out the hard drive, and destroy it. If you\u2019re going to junk the computer you don\u2019t have to be too careful, right?<\/span><\/p>\n

Here\u2019s a video on how to remove a hard drive from a laptop.<\/a><\/span><\/p>\n

Here\u2019s a video on how to remove a hard drive from a desktop.<\/a><\/span><\/p>\n

Both videos show what the hard drive looks like. And they all look similar to this.<\/span><\/p>\n

\"Cloudeight<\/span>
\nAbove: A standard HDD<\/span><\/p>\n

\"Cloudeight<\/span>
\nAbove: A solid-state hard drive or SSD.<\/span><\/p>\n

We hope this helps you, Carol.<\/span>
\n\u2014\u2014-<\/span>
\nCarol wrote back: \u201cAs usual, you came through for me again, TC. Many thanks. Stay safe and stay well! Carol.\u201d<\/em><\/span><\/p>\n

\n

\"Reg<\/span><\/span><\/span><\/p>\n

Now available: Reg Organizer 9.31<\/strong><\/span><\/p>\n

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you’re entitled to a free version upgrade to Reg Organizer 9.31. It works great with Windows 10 and Windows 11!<\/span><\/p>\n

Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n

Reg Organizer – A Swiss Army Knife of Windows Tools – Works Great on Windows 10 and Windows 11!<\/a><\/strong><\/span><\/p>\n

\n

Jo wants to know if we can recommend a duplicate file finder<\/strong><\/span>
\nCan you provide an update on a free duplicate photo\/file finder that is safe to use? Thank you for all the useful, easy-to-follow PC info which has kept me safe for many years. Kind regards, Jo.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Jo. We\u2019ve been careful about recommending duplicate file finders since we\u2019ve heard nightmare stories of people trusting these kinds of programs only to find out the files they deleted were not really duplicates. We spent a long time testing this genre of programs a couple of years ago and the only one we found that seemed to work well and cautiously was one called Anti-Twin.<\/span><\/p>\n

We wrote about it last in 2019 but the program is still viable and works on Windows 10 and Windows 11 (although the site does not show Windows 11, I just tested it on Windows 11 and it works fine.)<\/span><\/p>\n

You can read our review here<\/a> \u2013 our article also has links to download the program. Best of all, Anti-Twin is free.<\/span><\/p>\n

We hope this helps you, Jo.<\/span><\/p>\n

\n

Doris wants to change the name of the administrator account on her computer<\/strong><\/span>
\nMy husband bought a new computer with Windows 11 on it. He passed his Windows 10 Computer on to me. I like the one he gave me with Windows 10 on it best anyway. My question is, do I have to change all of his information on it now? Administrator name, Login information, Thunderbird, etc. I am having trouble doing this. I really like the emails that I get from you They have helped me so much in the past. I would appreciate any help you can give me. Thank You.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Doris. Thanks!<\/span><\/p>\n

Here is how to the change administrator account name on Windows 10 using the Control Panel.<\/span><\/p>\n

1. Type Control Panel into the Taskbar search<\/span>
\n2. Then click Open or press enter when you see Control Panel<\/span>
\n3. Under User Accounts, click on Change account type<\/span>
\n4. Select the account you want to rename.<\/span>
\n5. Click on Change the account name.<\/span>
\n6. Type the new user account name in the box.<\/span><\/p>\n

Keep in mind when you look in C:\\users\\ you\u2019ll see the old name (whatever name he used) will be there but as far as logging in and the account name you see, it will be whatever you named it. Everything else will remain the same (including Thunderbird). You may need to add your account to Thunderbird if your husband set it up. But that\u2019s easy to do and it\u2019s also easy to delete other accounts from it too. Thunderbird won\u2019t be affected by the account name change \u2013 as the account name in C:\\Users will not change.<\/span><\/p>\n

If you want, you can even change the password or PIN if you think it\u2019s necessary. If you need to do that, let me know.<\/span><\/p>\n

We hope this helps you, Doris.<\/span><\/p>\n

\n

Gordon says he\u2019s been hacked<\/strong><\/span>
\nHi TC. I have a question about security and hacking. This event has happened to me for the second time in the past month or so. I have been online when all of a sudden. my entire screen goes to black, and in white, very large letters, I get a message that says that I am getting a download of a security upload and it also says \u201cDon\u2019t turn off your computer\u201d. I immediately cut the power off and left the computer for 5 minutes or so. When I reboot, the computer functions normally and after a malware scan with Emsisoft, I am informed that nothing is amiss. I am so happy that I renewed my annual subscription just a couple of weeks ago with you. I wonder if you are familiar with what appears to me to be a hack and if you can provide a small bit of information about it. Again, thank you for always being there for so many folks. Gordon.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Gordon. This is not being hacked, this is a scam advertisement. It\u2019s not coming from your computer it\u2019s coming from the Internet. It\u2019s a specially-made page that can make your screen go black, causing flashing colors and loud scary sounds. The point of It is to pretend the perps are scanning your computer and inevitably they\u2019ll find hundreds of errors on your PC which, they\u2019ll tell you, only they can fix if you call their toll-free number and\/or download their software.<\/span><\/p>\n

Emsisoft is not an ad-blocker and since the ad itself is not dangerous \u2013 only dangerous if you call the toll-free number and pay the scammers to \u201cfix\u201d your computer which they\u2019ll do by convincing you to let them remotely connect to your computer and install worthless software that you\u2019ll end up paying hundreds of dollars for.<\/span><\/p>\n

We\u2019ve seen this happen to people many dozens of times over the last few years and it\u2019s even happened to me a couple of times. The best way to handle it is to press ALT+F4 to close the ad and the browser. Just be sure not to allow the browser to reopen the pages that were open when you shut it down or you\u2019ll be right back to the problem. You should also clear your browser\u2019s history and install uBlock Origin \u2013 an ad blocker and browser extension available for most browsers \u2013 that can often prevent these kinds of tricky and scammy ads.<\/span><\/p>\n

We hope this helps you, Gordon.<\/span><\/p>\n

\n

\"OE<\/a><\/span><\/span><\/span><\/h3>\n

THE ONLY CLOUDEIGHT-ENDORSED EMAIL PROGRAM<\/strong><\/span><\/p>\n

OE Classic is the only Cloudeight Endorsed Email Program – Very Similar to Windows Mail & Outlook Express!<\/span><\/p>\n

If you’re looking for an email program that feels familiar and works much like Windows Mail & Outlook Express, OE Classic might be exactly what you’ve been looking for!<\/span><\/p>\n

Get more info here.<\/a><\/strong><\/span><\/p>\n

\n

Linda constantly has to sign back in after automatically being signed out of Windows 10<\/strong><\/span>
\nThank you for all you do for us. If I don\u2019t move the mouse for 30 seconds, I get signed off. This is very frustrating. Can you give me advice about this? Thanks, Linda.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Linda. Assuming you don\u2019t use a screen saver, right-click the Start button and click Settings. In Settings, click \u2018Accounts\u2019. In your account, click on \u201cSign-in options\u201d on the left. Under \u201cRequire sign-in\u201d under \u201cIf you\u2019ve been away, when should Windows require you to sign in again?\u201d Click the down arrow, and choose \u201cNever\u201d.<\/span><\/p>\n

\"Cloudeight<\/span>
\nAnd if you are using a screensaver, you\u2019ll still need to follow the instructions above, first, then continue as below:<\/span><\/p>\n

1.)\u00a0 Type Screen Saver in the taskbar search \u2013 when you see \u201cChange screen saver\u201d in the results, press enter.<\/span><\/p>\n

2.)\u00a0 In the Screen Saver dialog that appears, uncheck the box next to \u201cOn resume display logon screen\u201d, then click \u201cApply\u201d and \u201cOK\u201d to save the settings.<\/span><\/p>\n

\"Cloudeight<\/span><\/p>\n

The next time your screen saver comes on, you won\u2019t have to log into Windows when you\u2019re ready to use your computer again.<\/span><\/p>\n

The \u201cSign-in Options\u201d dialog is the same in Windows 10 and Windows 11<\/span><\/p>\n

We hope this helps you, Linda.<\/span>
\n\u2014\u2014-<\/span>
\nLinda wrote back: \u201cIt worked. I changed the wait time for the screen saver and unchecked the box. I changed the wait time to 14 minutes. I may make it longer. It didn\u2019t affect the pictures that I had set up for the screensaver. It\u2019s so nice not to have my computer signed off while I did something else for a few minutes. You and EB are great. I don\u2019t know where else I could get such complete information about computers and software. Thanks, Linda.<\/em><\/span><\/p>\n

\n

Phil worries that Outlook 2016 won\u2019t support the \u201cnew\u201d Gmail authentication coming in May 2022
\n<\/strong>Thank you for all the excellent information you provide each week in your newsletters. I wonder if you can help me with this problem: I have several email addresses including Gmail and Outlook.com and I access them via the Outlook 2016 email client. I do this so I can access them all together without having to log in and access each one individually online.<\/span><\/p>\n

However, I received an email from Google saying that after the end of May 2022, I will no longer be able to use Gmail with Outlook Versions 2016 or older. To use Gmail with Outlook, I did have to enable Gmail to work with \u201cThird Party Programs\u201d. It seems that this option will be removed. I have also heard from another source that using Outlook Clients later than 2016 will only be successful for 6 \u2013 12 months as Google is seeking to make their Gmail only accessible as \u201cWeb-Mail\u201d.<\/span><\/p>\n

Do you have or can find more information on this big looming problem, please? I gather it will affect other client software such as Thunderbird and EM Client \u2013 and possibly even your own Outlook Express equivalent. I would be grateful for any info and workarounds for this. Phil.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Phil. Beginning May 31, 2022, Gmail will only natively support email clients that support OAuth 2 authentication. According to this trustworthy site<\/a>, Outlook 2016 supports OAuth2\u2026<\/span><\/p>\n

\u201cWhen using Outlook for Microsoft 365, Outlook 2019, or Outlook 2016 (except for the Volume License MSI-version), Outlook will prompt you for your credentials and the additional verification step as these versions offer native support for OAuth 2.0 for Gmail accounts\u2026\u201d<\/em><\/span><\/p>\n

That means it will work with Outlook 2016 and newer versions of Outlook.<\/span><\/p>\n

Even if your email client does not support OAuth2, you can still use Gmail by creating an app-specific password on Google\u2019s website. See this Google page for details<\/a>.<\/span><\/p>\n

Since every version of Outlook 2016 except those using the volume-licensed MSI version (and it\u2019s not likely you are), you should not have any problems with Gmail.<\/span><\/p>\n

As far as we know, Google is not going to force its users to stop using email clients to access Gmail and force them to log in to check their email. Yahoo tried that once and it was a disaster.<\/span><\/p>\n

And just a note that OE Classic, Thunderbird, EM Client, and others already support OAuth2.<\/span><\/p>\n

There is so much misinformation out there right now \u2013 most of it click-bait using fear to get Outlook users to click links to pages full of fear-mongering and disinformation.<\/span><\/p>\n

We hope this helps you, Phil.<\/span><\/p>\n

\n

Sharon asks about pinning browser tabs<\/strong><\/span>
\nI know you have had this in your newsletter before but I forgot how to do it. I want to pin websites to the bar below the address bar. I\u2019ve been thinking about this for a while so now I\u2019m asking you as I know you will the answer. Thanks for all you do and for helping so many of us. Sharon.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Sharon. I think you are asking about pinning browser tabs, and if that\u2019s correct, then you\u2019ll find our tutorial on pinning browser tabs here<\/a>.\u00a0<\/span><\/p>\n

Our tutorial covers the three major browsers: Google Chrome, Microsoft Edge, and Mozilla Firefox.<\/span><\/p>\n

We hope this is what you were looking for, Sharon, but if not, you know where to find us.<\/span><\/p>\n

\n

Don\u2019t need any of our p<\/span>roducts or services right now?<\/strong><\/span><\/p>\n

\"Cloudeight<\/a>

Please help us to keep on helping you!<\/strong><\/span><\/p>\n

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide the knowledge you need to navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n

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Visit this page<\/span><\/a>. Help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

    Saturday Bonus Questions and Answers – 022424 It is the last Saturday of February (thank goodness!) and spring and Daylight saving time is just over 2 weeks away. I can go walking at 7 PM! Yay. Anyway, it’s time for another edition of Saturday Bonus Questions and Answers. Sometimes the best tips and tricks are hidden\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1462,2574,4450,4486,1683,4430,4383,1669,2660,1680,4353,3948,4221,4298,3602,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27945"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=27945"}],"version-history":[{"count":1,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27945\/revisions"}],"predecessor-version":[{"id":27946,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/27945\/revisions\/27946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=27945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=27945"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=27945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}