Here in the U.S.A., it\u2019s Memorial Day Weekend. It\u2019s a time when we remember the brave men and women who died fighting for our freedom. And it\u2019s a time for all of us, no matter where we live, to remember freedom isn\u2019t free. We wish our friends in the U.S.A. a happy and safe Memorial Day Weekend. And for our friends from other countries, we wish you a safe and enjoyable weekend.<\/span><\/p>\n And, besides being Memorial Day Weekend, it\u2019s Saturday. And if it\u2019s Saturday, it\u2019s time for yet another edition of our Saturday Bonus Questions & Answers.\u00a0<\/span><\/p>\n Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Please help us to continue to help you with your Windows computer questions and help you to stay safe in the crazy world of the Internet. We need your support – even the smallest gift helps us. Please… help us by making a donation.<\/a><\/strong><\/span><\/p>\n Saturday Bonus Questions and Answers – 052524<\/strong><\/span><\/p>\n Robert was upgraded from Windows 10 to Windows 11<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> 1. If it’s been less than 10 days you can go back to the previous version of Windows. <\/span><\/p>\n 2. If it’s been more than 10 days, you can try a system reset.<\/span><\/p>\n Please see this page<\/a> if it’s been less than 10 days since you upgraded to a new version of Windows. <\/span><\/p>\n The instructions on that page are pretty simple, but if you still need help, please let us know.<\/span><\/p>\n Euan wants to know if there is an ad blocker that lets him select ads he wants to see.<\/span> P.S. Thank you for having an easy and straightforward verification method when ending our comments to you.<\/span><\/p>\n Our answer<\/span><\/strong><\/span> With uBlock Origin and Privacy Badger, you can allow certain sites to show ads, but you cannot select which ads you want to be shown. <\/span><\/p>\n Thanks for your nice comments. We hope this answers your question, Euan.<\/span><\/p>\n Richard has a couple of issues with Windows 11<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> Pinning a folder to the taskbar is not the same as Windows 10. Even in Windows 10, it was not just a matter of dragging and dropping – see this tutorial. It does not work in Windows 11. <\/span><\/p>\n It’s easy to pin a folder or app to the Start menu in Windows 11, though. All you have to do is right-click and choose “Pin to start”. So, I’m not sure why you’re having trouble pinning apps\/folders to the start menu. The main start menu does not show everything that is in the start menu, to see the entire start menu, click on “All apps” near the top right. When you see that you’ll see a menu similar to other versions of Windows.<\/span><\/p>\n We hope this helps you, Richard.<\/span><\/p>\n THANK YOU FOR HELPING US!<\/span> Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n Thanks to your gifts, we do more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, help you navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n Please Help us keep up the good fight with a small gift.<\/span><\/strong><\/a><\/p>\n Would you be interested in making an automatic monthly gift?\u00a0Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n Jean wants to know about OneDrive<\/strong><\/span> Our answer<\/strong><\/span> I have a subscription to Microsoft 365 ($6.99\/month) and with that, I get one terabyte of OneDrive space, so have a lot more than I\u2019ll ever use, so I will never run out of space. If you don\u2019t have Microsoft 365 and\/or you have not purchased more OneDrive space, you have 5 GB of space free.<\/span><\/p>\n As far as using it, it\u2019s automatic. OneDrive starts with Windows and if you\u2019re signed into Windows with a Microsoft account, you\u2019re also signed in to OneDrive. It will automatically back up your personal files \u2013 at least until you run out of space. You can access files in OneDrive as if there were on your PC \u2013 just open the folder under OneDrive and click on the file(s) you want to open.<\/span><\/p>\n There are many other options \u2013 for example storing files in both locations, closing OneDrive, and moving all files back to your PC. If you have specific questions about OneDrive, we\u2019ll try to answer them for you.<\/span><\/p>\n To sum it up for you. OneDrive starts with Windows and automatically backs up your personal files (Pictures, Documents, Music, etc.) \u201cin the cloud\u201d, but you can access those files as if they were on your computer.\u00a0<\/span><\/p>\n Linda wants to install the old Microsoft Movie Maker on her Windows 10 computer<\/strong><\/span> Our answer<\/strong><\/span> That article shows how to install Movie Maker and Photo Gallery. If you don\u2019t want Photo Gallery, just uncheck it when selecting the programs you want to install.<\/span><\/p>\n If you need anything else, please let us know.<\/span><\/p>\n Don has Windows 11. He wants Chrome as the default browser and Bitwarden on his Chrome toolbar<\/strong><\/span> Our answer<\/strong><\/span> Here is how to pin any installed extension (including Bitwarden) to the Chrome toolbar.<\/span><\/p>\n 1. Click on the icon that looks like a puzzle piece on the right side of Chrome\u2019s toolbar.<\/span><\/p>\n 2. A list of installed extensions will appear<\/span><\/p>\n 3. Click on the push-pin next to the extension (Bitwarden) you want to appear in the Chrome toolbar\u2026<\/span><\/p>\n 4. When the item is not pinned the pushpin will be an outline, when pinned it will be filled in.<\/span><\/p>\n See the screenshot below\u2026<\/span><\/p>\n We hope this helps you, Don.<\/span><\/p>\n We\u2019ve helped hundreds and hundreds of you with your computers since we started our\u00a0<\/strong>Cloudeight Direct Computer Care Service<\/strong><\/a>! If you\u2019re having computer problems \u2013 we CAN help you!<\/strong><\/span><\/p>\n We all know that sooner or later our computers will start having problems. We can help you with any computer need \u2014 from diagnosing and fixing Windows problems \u2013 to setting up a wireless network for you \u2013 to safeguarding by creating an image-based backup (the only kind that works when you need it to work) \u2013 to cleaning up your computer and optimizing it \u2014 and more. We can do almost anything you need and guarantee our work \u2013 you\u2019re either satisfied or we\u2019ll refund your money.<\/span><\/p>\n We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n We will connect to your computer via the Internet and fix any problems you may be having. You can\u00a0watch us work and chat with us while we do. If you have any computer questions you\u2019d like to ask we\u2019ll be glad to answer them for you.\u00a0 We don\u2019t just fix your computer, we explain what we\u2019re doing and why we\u2019re doing it and we are right there with the entire time. Since we\u2019ve started we\u2019ve helped hundreds of you with your computer problems and we\u2019ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n We offer many other computer services too! If you have a problem with your computer \u2013 we can fix it!<\/span><\/p>\n Get more information about Cloudeight Direct Computer Care and or get your repair keys here.<\/a><\/strong><\/span><\/p>\n Dotty has problems with Windows updates The other day I had an update available so I clicked on it. It took over 4 hours to download up to 23%. I got tired of waiting and stopped it. I came back today and have two available updates. I have started one and it has been running a long time and it\u2019s only at 26%.\u00a0 When I click on a link it will go to the link but sets there sometimes for 2 to 3 minutes before it opens. The pictures are the same. On the update, I downloaded and installed it on my laptop in less than 8 minutes. I am also getting great lags in my mouse working. It\u2019s a new mouse. I have never had this problem before and don\u2019t know what to do. Can you please help? I am running Windows 10.<\/span><\/p>\n Our answer Your mouse may be going bad, in need of new batteries, or you may need to switch USB ports. It\u2019s hard for us to guess on that one.<\/span><\/p>\n As far as your Windows Update problems go\u2026<\/span><\/p>\n It could be a lot of things but if you have problems with internet connectivity that would explain the update issue. I doubt there\u2019s anything wrong with your computer.<\/span><\/p>\n Problems with Windows Updates are one of the most common problems we see, but, fortunately, most Windows update problems are usually resolved on their own.<\/span><\/p>\n Here are some things you can try if your problem is Windows update itself.<\/span><\/p>\n Right-click the Start button\u2026<\/span><\/p>\n Click Settings > Update & Security > Troubleshoot > Additional troubleshooters.<\/span><\/p>\n Next, under \u201cGet up and running\u201d, select Windows Update \u201cSolve problems that prevent you from updating Windows. And click \u201cRun the troubleshooter\u201d.<\/span><\/p>\n After you\u2019ve done that open Settings > Update & Security > Windows Update > Check for updates, and then install any available updates.<\/span><\/p>\n If you still have problems with the updates, visit this Microsoft page <\/a>and follow the instructions on that page.<\/span><\/p>\n We hope this helps you, Dotty.<\/span><\/p>\n Sandy continually has an online photo editor popping up in her browser<\/strong><\/span> Our answer<\/strong><\/span> The fastest way is to reset your browser.\u00a0Please see our article here<\/a> to learn how to reset your browser. This article covers Chrome, Firefox, and Microsoft Edge.<\/span><\/p>\n We hope this helps you, Sandy.<\/span><\/p>\n Yvonne wants to stop Google from syncing her data<\/strong><\/span> Our answer<\/strong><\/span> Here\u2019s what you need to do\u2026<\/span><\/p>\n Sign out and turn off sync<\/span><\/p>\n After you sign out and turn off sync, you can still see your bookmarks, history, passwords, and other settings on your device.<\/span><\/p>\n 1. On your Android phone or tablet, open the Chrome app Chrome.<\/span> When you turn off sync and sign out, you\u2019ll also be signed out of other Google services, like Gmail. You can sign in again without turning on sync.<\/span><\/p>\n Since you\u2019re not sure where your computer is, you might want to delete all synced data. This will not remove your passwords, bookmarks, etc. from your Android device.<\/span><\/p>\n To delete synced info from your Google Account:<\/span><\/p>\n 1. On your Android phone or tablet, open the Chrome app Chrome.<\/span> We hope this helps you, Yvonne.<\/span><\/p>\n Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n
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\nMake a donation today and help us keep on helping you!<\/a><\/strong><\/span><\/span><\/p>\n
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\nCan you restore my computer to an earlier time? I logged on today and everything was gone. I previously had Windows 10 and it was upgraded to the new Windows (Windows 11). <\/span><\/p>\n
\nHi Robert. You cannot use System Restore to restore your computer to an earlier time when you have upgraded (or been upgraded) to a new version of Windows. The only ways you can do this are: <\/span><\/p>\n
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\n<\/strong>Hi! Is there something that you can do when you open websites in a browser and they have annoying ads popping up over them? And they also cover the ones you want to look at. Many thanks. Euan.<\/span><\/p>\n
\nHi Euan. I’m not aware of any ad blocker that lets you selectively view some ads and block others. That doesn’t mean there isn’t one, but we have never heard of one. We recommend Privacy Badger <\/a>and uBlock Origin<\/a> in tandem to block ads and together they do a great job. <\/span><\/p>\n
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\nI just upgraded to Windows 11. Two issues so far. One the touch keypad no longer works. I’m typing this on an old fashion keyboard I attached. Second, I see no way to attach a file folder to the taskbar. I put them in the start menu, which was not easy. Any help would be appreciated.<\/span><\/p>\n
\nHi Richard. If you’re talking about the Windows touch keyboard… if you right-click on the desktop, choose “Personalization” and look under “Taskbar corner icons” you’ll see a switch for Touch Keyboard. You can turn it on from there. I just tried my touch keyboard in Windows 11 on both Windows 11 PCs and it works fine. If that doesn’t work then you have a Windows issue that may require you to reinstall Windows 11 or run SFC\/DISM scans. Or perhaps a future update will fix it.<\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\")
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\nWhen you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n
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\nOneDrive is on my computer but I really do not know how to use it. I know it is cloud storage. I have a few documents in it but just a few. Does that mean I have reached my 5 GB limit? I have never signed into it. Some files appear there but I have never put anything into it. I think you have written about it in your newsletter in the past. Could you point me to that, please? I need to become acquainted with OneDrive.<\/span><\/p>\n
\nHi Jean. One Drive automatically (by default) backs up your personal folders (Documents, Pictures, etc.). OneDrive comes with all Windows 10 and Windows 11 computers and you get 5 GB of space free. The files that are in One Drive appear under One Drive in File Explorer. For example, you can see my OneDrive folders in the screenshot below.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/1drive.png%20\")
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\nI was wondering if you could download the original old \u201cmovie maker\u201d on my computer for me. I made several movies on the old original movie maker that seemed to be easier than the newer versions. Please let me know if you can do this.<\/span><\/p>\n
\nHi Linda. It\u2019s easy to install the old Movie Maker on Windows 10. To make it even easier we\u2019ve created a tutorial as well. You can install Movie Maker on any Windows 10 computer by following the instructions on this page<\/a>.<\/span><\/p>\n
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\nI bought a new HP laptop that came with Windows 11. I am trying hard to like it, but I can\u2019t seem to do certain things. I finally found out how to print a PDF. I would like to make Google Chrome my default browser but when I click the box to make it my default but it doesn\u2019t work. I would also like to get Bitwarden on my Chrome browser\u2019s toolbar but can\u2019t seem to find the correct instructions. I have to go to Edge to find the Bitwarden icon on its toolbar. Can you help me with Chrome my default browser and getting the Bitwarden icon on Chrome\u2019s toolbar?<\/span><\/p>\n
\nHi Don. To make Google Chrome your default browser in Windows 11 see our tutorial here<\/a>. It\u2019s not as easy to do as it was in Windows 10 \u2013 Microsoft doesn\u2019t want you to use anything but Microsoft Edge, but you can still change your default browser to Google Chrome.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2022\/pin-ext.png%20\")
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\n<\/strong>Hello, It\u2019s me again. Hi Darcy and TC. My computer has been acting strangely for the last week. I have run all help programs, Reg Org., Emsisoft, restarted my router, unplugged everything, and nothing has helped.<\/span><\/p>\n
\n<\/strong>Hi Dotty. It may be an internet connection problem. So the first thing you should do is call your Internet Service Provider (ISP) and have them check your connection. Have them check your modem\/router as well.<\/span><\/p>\n
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\nAll of a sudden Pixlr Editor Express shows up. I googled it. It\u2019s an online photo editor. How safe is it, and do you have any idea why it popped up on my computer? Thanks again as always.<\/span><\/p>\n
\nHi Sandy. Pixlr Editor Express seems to be an innocuous online photo editor. I just looked at it, but I didn\u2019t test it. And I don\u2019t know why it\u2019s popping up on your computer. If it continues and clearing your browser history does not correct the issue, try resetting your browser. Resetting your browser removes (or disables) all your extensions, clears the browser history, and resets it to its default settings.<\/span><\/p>\n
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\nI need help. I no longer have access to the computer I\u2019ve used for years. I only have an Android cellphone but it is synchronized to the computer and I no longer want that. I don\u2019t even know where that computer is now. How do I unsync my phone from that computer yet retain necessary information such as passwords, etc.? You explain things clearly and Google still leaves a lot to be desired. Thanks!<\/span><\/p>\n
\nHi Yvonne. Since you\u2019re using an Android device, you are syncing with your Google Account (Gmail, etc.). Once you turn off sync it will no longer sync with any other devices such as your old Windows computer.<\/span><\/p>\n
\n2. To the right of the address bar, tap More and then Settings.<\/span>
\n3. Tap your name.<\/span>
\n4. Tap Sign out and turn off sync.<\/span><\/p>\n
\n2. Go to https:\/\/chrome.google.com\/sync<\/a>.<\/span>
\n3. Scroll to Clear Data and tap it.<\/span><\/p>\n
\n![\"Reg](\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\")
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