{"id":28845,"date":"2024-08-03T08:57:57","date_gmt":"2024-08-03T12:57:57","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=28845"},"modified":"2024-08-03T08:57:57","modified_gmt":"2024-08-03T12:57:57","slug":"saturday-bonus-questions-and-answers-080324","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-080324\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 080324"},"content":{"rendered":"

 <\/p>\n

Saturday Bonus Questions and Answers \u2013 080324<\/strong><\/span><\/p>\n

It’s another summer Saturday and it’s time for another edition of our\u00a0 Saturday Bonus Questions & Answers.<\/span><\/p>\n

Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n

These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n

\n

Please consider giving us a helping hand!<\/strong><\/span><\/p>\n

If our computer support & help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n

\"Help<\/a><\/span>
\nDonate today and help us to keep helping you!<\/a><\/strong><\/span><\/p>\n

\n

Satur<\/span>day Bonus Questions and Answers \u2013 080324<\/strong><\/span><\/p>\n

\n

Robert was upgraded from Windows 10 to Windows 11<\/strong><\/span>
\nCan you restore my computer to an earlier time? I logged on today and everything was gone. I previously had Windows 10 and it was upgraded to the new Windows (Windows 11).<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Robert. You cannot use System Restore to restore your computer to an earlier time when you have upgraded (or been upgraded) to a new version of Windows. The only ways you can do this are:<\/span><\/p>\n

1. If it\u2019s been less than 10 days you can go back to the previous version of Windows.<\/span><\/p>\n

2. If it\u2019s been more than 10 days, you can try a system reset.<\/span><\/p>\n

Please see this page<\/a> if it\u2019s been less than 10 days since you upgraded to a new version of Windows.<\/span><\/p>\n

The instructions on that page are pretty simple, but if you still need help, please let us know<\/span><\/p>\n

\n

Benoit wonders if it\u2019s better to leave a computer running all the time or to shut it down daily<\/strong><\/span>
\nI was having a heated discussion with one of my geek friends: Is it better to leave our computers running all the time and just reboot after an update or turn it off daily?<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Benoit. We have had that discussion ourselves! We both leave our computers running 24\/7. The only time we reboot is when it\u2019s necessary \u2013 for instance when a Windows update requires it.<\/span><\/p>\n

If we\u2019re going to be away for a few days, we shut our computers down in case of a storm.<\/span><\/p>\n

Here is an article we wrote some time ago.<\/a><\/span><\/p>\n

\n
\n

Euan wants to know if Windows 10 has predictive text features like Smartphones <\/strong><\/span>
\nIs there a way to write emails on my computer that will automatically show up the words that are similar to the suggested ones that I am looking for as it does with Predictive Text? Just similar to what it does with mobile phones? Many thanks to you and good wishes.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Euan. Windows 10 offers a predictive text feature. Whether or not it works with your email program depends on the email program.<\/span><\/p>\n

Here\u2019s how to enable text prediction in Windows 10.<\/a><\/span><\/p>\n

I hope this helps you, Euan.<\/span>
\n\u2014\u2013<\/span>
\nEuan wrote back, \u201cIt works! Many, many thanks. Euan.\u201d<\/em><\/span><\/p>\n<\/div>\n

\n
\n

\"CLOUDEIGHT<\/a><\/p>\n

We can fix your Windows computer… check out our low prices here!<\/span><\/a><\/strong><\/p>\n

\n

Ron wants to know if a program called Hacker Alert is any good.<\/strong><\/span>
\nHi guys. Have you ever heard of Hacker Alert? Any opinions on it? This email is from our internet provider. We already have Emsisoft.\u00a0 Thanks, Ron<\/span>
\n
\nOur answer<\/strong><\/span>
\nHi Ron. Don\u2019t waste your money. This is just a way for your ISP to get more money from you by selling you something you don\u2019t need. If this kind of thing worked, Yahoo, Experian, and some of the biggest companies and government agencies would not be getting hacked.<\/span><\/p>\n

I remember the banks were talked into getting customers to sign up for Rapport which was supposed to keep them from getting hacked. Heck, the banks were even giving that away free as an additional \u201cservice\u201d, kind of like free checking. All it did was cause problems with computers. Darcy and I removed Rapport from dozens of computers- it was not easy to get rid of it either. It sounds like your ISP is trying to make this sound like a great deal \u2013 an additional \u201cservice\u2019 you can get for only $47.88 a year. My advice: Take that money and buy a nice dinner.<\/span><\/p>\n

The chance of an individual getting hacked is one in tens of millions. People get tricked into giving criminals passwords and personal information \u2013 or they use easy-to-guess passwords like \u201cpassword\u201d, \u201c1234567\u201d, \u201cabcdef\u201d, etc. (and we\u2019re not kidding). Individuals don\u2019t get hacked.<\/span><\/p>\n

Save your money, Ron.<\/span>
\n\u2014\u2014\u2014<\/span>
\nRon wrote back: \u201cHi, TC. Thank you for the quick and very helpful reply. I was suspicious of what my provider was offering but wanted the opinion of someone in the know. I am glad I checked with you. You guys are great! Thanks, again. Ron.<\/em><\/span><\/p>\n

\n

David wants to know if we still recommend RoboForm<\/strong><\/span>
\nSome years ago, you advocated RoboForm as \u2013 among other things \u2013 a \u2018Log-In\u2019 saver.<\/span><\/p>\n

I have recently been encountering problems with this and RoboForm help has only really told me to make sure RoboForm was enabled in \u2018Edge\u2019 even though my present Browser is Google Chrome.<\/span><\/p>\n

Are you still promoting RoboForm for saving \u2018log-ins\u2019 or do you suggest something different?<\/span><\/p>\n

Your reply will be greatly appreciated as always!<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi David. Edge and Chrome can use the same extensions \u2013 both Chromium browsers. Here is the Google Store page for the free version of RoboForm for Google Chrome. <\/a><\/span><\/p>\n

Darcy still uses RoboForm and it\u2019s one of three password managers we recommend. I use Bitwarden on my newer laptop and LastPass on my older laptop although I\u2019m switching the old laptop to Bitwarden also since I can use the free version of Bitwarden on my tablet and smartphone too.<\/span><\/p>\n

The three we recommend are\u2026<\/span><\/p>\n

RoboForm<\/a><\/span>
\nBitwarden<\/a><\/span>
\nLastPass<\/a><\/span><\/p>\n

We hope this helps you, David.<\/span><\/p>\n

\n
\n

Jim has only two entries on his Windows 10 \u201cSend to\u201d menu<\/strong><\/span>
\nWhen I right-click a folder or file on my computer, my \u201csend to\u201d link only has the choice of Bluetooth. How do I get more on it?<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Jim. This problem is usually caused by having two Bluetooth entries in the \u201cSend to\u201d folder. One of them is correct, the other is not. To fix your \u201cSend to\u201d menu problem, you have to delete the one that is not correct.<\/span><\/p>\n

Open File Explorer and click on \u201cView\u201d at the top. Then click on the arrow under Options (on the far right) and choose \u201cChange folder and search options\u201d. In the Folder Options dialog, click on the \u201cView\u201d tab at the top and make sure \u201cView hidden files, folders, and drives\u201d is selected. If not, select it and click Apply\/OK.<\/span><\/p>\n

\"Cloudeight<\/span><\/p>\n

Next, navigate to\u2026<\/span><\/p>\n

C:\\Users\\<your user name>\\AppData\\Roaming\\Microsoft\\Windows\\SendTo<\/span><\/p>\n

\"Cloudeight<\/span><\/p>\n

Above\u2026 you can see I only have one Bluetooth entry: \u201cBluetooth device\u201d. But if you have two (one may be called just Bluetooth) it can stop the other entries from showing in the \u201cSend to\u201d list. So, I am just guessing you have two entries with \u201cBluetooth\u201d in their names. If you do, delete the second one. Restart your computer and your right-click menu should have a lot more items.<\/span><\/p>\n

Please let me know if this works for you.<\/span>
\n\u2014\u2013<\/span>
\nJim wrote back: \u201cHi TC. It worked! You are awesome. Keep up the good work. Jim\u201d<\/em><\/span><\/p>\n

\n<\/div>\n

\"Help<\/a>
\nDonate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n

Would you be interested in making an automatic monthly gift?\u00a0Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n

\n

Marsha said Bing has hijacked her browser<\/strong><\/span>
\nThank you, guys, for all the wonderful tips for us oldsters and how to keep things up and running. I do have a question and if anyone has a solution, you most certainly will. Bing has hijacked my browser whenever I open a new tab. I have tried various solutions found in searches including using the Regedit feature. Nothing works! Please help me defeat the Microsoft Overlord! Thank you, Marsha<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Marsha. I am guessing that you installed something that also installed the BING browser extension. Since you\u2019re using Chrome, I\u2019ll save you some time\u2026<\/span><\/p>\n

Follow the instructions on this page<\/a>\u00a0to reset Chrome \u2013 and that will get rid of the Bing hijacker.<\/span>
\n\u2014\u2013<\/span>
\nMarsha wrote back:\u00a0\u201cThank you, thank you, thank you! Your suggestion fixed the hijacked browser. You have defeated the Microsoft Overlord. I bow down to your knowledge. Marsha.\u201d<\/em><\/span><\/p>\n

\n

Roberta gets a list of irrelevant \u201ctrending\u201d Google searches in Chrome<\/strong><\/span>
\nHi! When I search the search bar on Google Chrome, I get a list of what is called trending searches in a drop-down. This just started yesterday. The trending searches in the list are not relevant.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Roberta. It sounds like you installed an unwanted extension. So, the best way to fix this is to follow the instructions below:<\/span><\/p>\n

Reset Chrome and clear its history by following the instructions on this page<\/a>.<\/span><\/p>\n

After you reset Chrome, close it and reopen it. You should not see any \u201ctrending\u201d because \u201ctrending\u201d is not part of Google search on Windows.<\/span>
\n\u2014\u2014<\/span>
\nRoberta wrote back: \u201cThanks so very much, TC. You two are just awesome GOD BLESS! Roberta.\u201d<\/em><\/span><\/p>\n

\n
\n

Charles just updated Windows and now File Explorer won\u2019t open<\/strong><\/span>
\nI just updated my Windows 10 with the latest updates. Now, when I open Task Manager it won\u2019t stay open. It flashes for a second and then disappears. Help, please.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Charles, try this. Power off your computer \u2013 shut it completely down. Leave your computer completely powered off for five minutes and then turn it back on.<\/span><\/p>\n

Now, wait until Windows has completely loaded. After Windows has completely opened, try opening Task Manager. I think you\u2019ll find will stay open for you.<\/span><\/p>\n

Once you shut down\/power off and wait a few minutes, memory is cleared and nagging problems like yours are sometimes solved.<\/span><\/p>\n

Let me know if you need more help.<\/span>
\n\u2014\u2014\u2014\u2013<\/span>
\nCharles wrote back:\u00a0\u201cYou were right! I tried your solution and Task Manager is working perfectly. Thank you very much! Charles.\u201d<\/em><\/span><\/p>\n<\/div>\n

\n

\"Reg<\/span><\/p>\n

Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n

Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n

Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n

\n

Mildred is getting a new computer and wants to know if she needs a PDF program<\/strong><\/span>
\nBuying a computer is a serious business and I have chosen the one I prefer. Do I need a PDF program such as Adobe or Foxit which is an add-on and pricey? Some government documents (income tax forms and such) come in PDF. Can they be printed off without a PDF file program? Your thoughts would be appreciated. Thanks\u2026Mildred<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Mildred. You don\u2019t need a PDF program like Adobe or Foxit\u2026 you can open and print PDF files with your browser. Google Chrome, Microsoft Edge, Mozilla Firefox, and most other browsers can open PDF files and do it well. We use our browser to open PDF files. Also, note that Windows 11 comes with Microsoft Edge so if you\u2019re getting a new computer with Windows 11 \u2013 you don\u2019t have to download anything to open PDF files.<\/span><\/p>\n

We hope this helps you, Mildred.<\/span><\/p>\n

\n

Leora asks about screensavers and wallpaper
\n<\/strong>I don\u2019t fully understand the difference between screen savers and Wallpaper. I always use wallpaper and change it a lot. What is the purpose of a screen saver?<\/span><\/p>\n