{"id":28872,"date":"2024-08-10T08:40:21","date_gmt":"2024-08-10T12:40:21","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=28872"},"modified":"2024-08-10T08:40:21","modified_gmt":"2024-08-10T12:40:21","slug":"saturday-bonus-questions-and-answers-081024","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-081024\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 081024"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 081024<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ve used up two-thirds of summer, and autumn&#8217;s just six weeks away. Autumn is my favorite season; I just don&#8217;t like where it leads. It&#8217;s another Saturday and it&#8217;s time for a new edition of Saturday Bonus Questions &amp; Answers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please consider giving us a helping hand!<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If our computer support &amp; help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\" alt=\"Help us keep on helping you!\" \/><\/a><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\">Donate today and help us to keep helping you!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #3366ff;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Satur<\/span>day Bonus Questions and Answers \u2013 081024<\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sonja wants to know our opinion of Norton with LifeLock<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Just wondering if you have an opinion on using Lifelock with their antivirus connection with Norton. Thanks!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sonia. First of all, LifeLock has been sued several times for false advertising. No software in this world can prevent identity theft. Norton is overkill \u2013 it puts tentacles everywhere, it comes with a VPN that you can\u2019t turn off (you can only remove it with a special program), it\u2019s expensive, and with all that being said it does not protect your computer any better than many other security programs.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Lifelock does not protect your identity or make you anonymous. Lifelock can\u2019t stop you from being tricked into giving a scammer your personal info. And their \u201cMillion-dollar guarantee\u201d that they will back you up if you\u2019re using Lifelock and your identity is stolen has been the gist of many false advertising lawsuits filed against them. It\u2019s easier to promise \u201cmillion-dollar protection\u201d than to pay out the million dollars when the protection fails.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">NortonLifeLock advertises \u201cas low as $9.99\u201d a month, but costs you $11.99 a month after the first year \u2013 and all the while you\u2019ll be prompted to upgrade to a \u201cbetter\u201d version of NortonLifeLock which has plans that cost up to $349.99 a year.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">On several independent antivirus testing sites, NortonLifeLock\u2019s antivirus protection rating was about the same as Microsoft Defender which comes with Windows 10 and Windows 11 and doesn\u2019t cost anything.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Norton LifeLock can slow down your PC. And it\u2019s expensive and offers no better protection from viruses and other malicious software than Microsoft Defender and many other antivirus programs.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Here are a couple of the lawsuits lost by LifeLock.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/tinyurl.com\/y38u4xup\" target=\"_blank\" rel=\"noopener\">Lawsuit: LifeLock Misrepresents Identity Theft Protection Services<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/tinyurl.com\/y35lxwta\" target=\"_blank\" rel=\"noopener\">FTC to begin issuing refund checks stemming from $31 million LifeLock settlement<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We continue to recommend <a href=\"https:\/\/thundercloud.net\/emsisoft\/\"> Emsisoft<\/a>. It costs less than $30 a year and offers the best protection from the malware threats that you\u2019re most likely to encounter on the Web.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you make a wise decision, Sonja.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Linda wants to know how to export contacts from her iPhone to her Windows PC<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Do you know of a safe service to transfer iPhone SE 2020 contacts to a PC or print them out? I know you can do it through iTunes, but I think it\u2019s complicated.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I say it over and over, but you all are a lifesaver for us I don\u2019t know what we would do without you! Actually, that reminds me to go and donate again to you!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Linda. This is Darcy\u2026and I have an iPhone, so I can teach you how!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">First, log in to your iCloud account on your computer by going to <a href=\"https:\/\/icloud.com\">https:\/\/icloud.com<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As soon as you log in, you will see a lot of big icons for pictures, contacts, etc. So, click on Contacts.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now, look in the lower-left corner of your screen, and you will see a \u201cgear\u201d icon. Click that and choose Export vCard.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/applecontacts.png\" alt=\"Cloudeight InfoAve \" width=\"380\" height=\"603\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can download your photos from here too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Linda.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Rhonda\u2019s keyboard does not have a Caps Lock indicator<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My keyboard does not have a caps lock indicator. Some time ago I had an app that sat in the system tray and indicated the status of the caps and Num lock. It has disappeared and I can\u2019t remember what it was called. Do you know a safe app for visual caps lock indicators?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I do like your newsletter and your useful information. Thanks, Rhonda<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rhonda. I spent some time looking around for something that would do what you need it to do. I found one and tested it on my laptop -even though I have a Caps lock indicator. The program worked well and you don\u2019t even have to install it \u2013 just click to run it. It will alert you when the Caps lock key is on as well as NumLock and Scroll Lock keys are on. You can also configure it just to show when Caps Lock is on and nothing else if that\u2019s how you want to configure it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The program is called Caps Lock Indicator and <a href=\"https:\/\/www.softpedia.com\/get\/System\/System-Miscellaneous\/CapsLock-Indicator.shtml\" target=\"_blank\" rel=\"noopener\">you can read more about it and\/or download it here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this works for you.<\/span><\/p>\n<hr \/>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">We can fix your Windows computer&#8230; check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Betty is ready to start streaming<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m getting ready to start streaming and get away from my awful TV provider who keeps raising my bill every single month. I have bought a Roku and need a better router. There are so many options that I don\u2019t know which way to turn. What would be a good choice without breaking the bank?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Betty. Good question. The type of router depends on how far the router is from the Roku device and other devices you\u2019re using. All brand-name routers are good and most show how many square feet they cover right on the box. If you need to cover devices in several rooms in a large house you may want to look at a mesh router system.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.amazon.com\/Linksys-E5400-Coverage-Devices-Parental\/dp\/B07T9FTFX5\/\" target=\"_blank\" rel=\"noopener\">Here\u2019s a Linksys router with a range of 1500 square feet for around $40.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.amazon.com\/TP-Link-Deco-Whole-Home-System\/dp\/B06WVCB862\/ref=sr_1_3?dchild=1&amp;keywords=Computer+Routers+mesh&amp;qid=1610544543&amp;s=electronics&amp;sr=1-3\" target=\"_blank\" rel=\"noopener\">Here\u2019s a 3-piece TP-Link mesh router system that covers over 5000 square feet for around $130<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Just about any router you buy will be rated for up to 1 Gbps \u2013 faster than most ISPs currently offer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you make a good choice, Betty.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sharon found an AI-powered Writing Companion called Wordtune<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I recently came upon Wordtune, an AI-powered Writing Companion, and I\u2019m wondering what your thoughts are about it. It appears to be something that would be helpful to me but is it safe as an extension for Chrome? Thanks<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sharon. It looks excellent. I read the reviews of users and installed it myself \u2013 I need all the help with writing I can get since we don\u2019t have money to hire real editors. So any help I can get is welcome.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">After doing some searching and reading the reviews, I think it\u2019s something you can install without worry. Whether it works as well, as they say, only time will tell.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Anyone interested in installing Wordtune for Chrome or Edge<a href=\"https:\/\/chrome.google.com\/webstore\/detail\/wordtune-ai-powered-writi\/nllcnknpjnininklegdoijpljgdjkijc?hl=en\" target=\"_blank\" rel=\"noopener\"> see this page.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you\u2019re interested in Wordtune for Word or online editing, <a href=\"https:\/\/www.wordtune.com\/\" target=\"_blank\" rel=\"noopener\">see this page<\/a>. Wordtune has a limited free version \u2013 the full version costs around $10 a month (billed annually).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This is an excellent find, Sharon. Thanks!<\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Jean has crazy colors on her screen<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have messed up the colors on my PC. This page has a black background with white text. The title \u201cYour Questions, Comments, or Suggestions are Welcome\u201d is in Coral. The taskbar is white. The Start menu with all the tiles has a white background. The apps are Aqua. How do I get out of this mess?\u00a0 I\u2019ve tried to figure it out but have not gotten very far. I just want to go back to the original. Please help!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Jean. Try this\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Press and hold down the Windows Key and tap the U key to open Settings &gt; Ease of Access.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. In Settings &gt; Ease of Access click on Color Filters (on the left side)<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. In Color Filters if the switch is turned on, turn it off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/color-filters.png\" alt=\"Cloudeight InfoAve Weekly\" width=\"499\" height=\"499\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Next click on \u201cHigh contrast\u201d in the menu on the left and make sure the switch is turned off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/hi-contrast.png\" alt=\"Cloudeight InfoAve Weekly\" width=\"499\" height=\"412\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That should fix your crazy colors.<\/span><\/p>\n<\/div>\n<hr \/>\n<\/div>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sandy is worried that the blazing speed of fiber optic cables will burn up her computer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a Dell Intel Core 13. 1T memory In April it will be 5 years old. Our phone company is putting in all fiber optic lines and going to hook up to my house\/computer. I was wondering if this would burn up my computer. One of my friends said that it would burn up the hard drive. Is that true?<\/span><\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sandy. Your friend is wrong. It\u2019s absolutely, positively, NOT true. If fiber optic cables burned up computers, half the world\u2019s computers would be burned up by now. And all of Amazon\u2019s and all of Google\u2019s servers (which are just specially configured computers) would be burned up. Fiber optic cables can carry more bandwidth faster. They deliver greater speeds and extra bandwidth; they don\u2019t deliver heat.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Sandy wrote back: <em>\u201cThank you so much. Oh, what a relief. I have to quit listening to some of these people. I\u2019m glad I know I can come to Cloudeight. Thank you, Sandy.\u201d<\/em><\/span><\/p>\n<\/footer>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Ralph\u2019s Downloads folder disappeared<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My Downloads folder no longer opens. It says it must have been deleted or moved. I don\u2019t know how to get this folder and its contents back. I deleted a lot of restore points recently but I\u2019m not sure if that had anything to do with this. I would appreciate your expert help on this.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Ralph. There are several ways to restore your downloads folder\u2026 here are two.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Open File Explorer (Windows key + E) and navigate to C:\\Users\\Your username. Right-click on that folder and select \u201cProperties\u201d &gt; \u201cRestore Previous Versions\u201d. Select one available version and click \u201cRestore\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Open File Explorer (Windows key + E) and navigate to the C:\\Users\\Default folder. In the C:\\User\\Default folder, right-click on \u201cDownloads\u201d in the right side panel and select \u201cCopy\u201d. Then, in File Explorer, navigate to C:\\Users\\Your Username\\ right-click and select \u201cPaste\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To find your Windows username, type CMD in the taskbar search and press Enter. When the command window opens, type WHOAMI and press Enter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you need more help, just let us know.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Ralph wrote back: \u201c<em>Thank you very much got my Downloads folder back.\u201d<\/em><\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Ruth wants to get rid of her email account because of spam<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I want to get rid of my current email address as I keep getting sexual and casino spam in my email. The junk mail is in my Thunderbird email account. How do I change this and still keep my Thunderbird email? Thank you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Ruth. One thing you should know about email is there will always be spam. We use Gmail and rarely ever see spam. The spam folder fills up quickly but we don\u2019t have to read it \u2013 we check our spam folder every few days just to make sure there is no good email that found its way there by mistake.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The first thing you need to do is set up a new email address. We suggest that you use Gmail since it has better spam filters than Hotmail. You can set up a new Gmail account at <a href=\"https:\/\/www.gmail.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.gmail.com\/<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you set up the account, you\u2019ll need to notify all your contacts that you will be changing your email address and give them your new email address. You probably should wait a month or so before canceling your current email address.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As far as Thunderbird goes, all you need to do is add your new email account to Thunderbird and remove the old one. You can still check your old Hotmail account online by logging in at <a href=\"https:\/\/outlook.live.com\/owa\/\" target=\"_blank\" rel=\"noopener\">https:\/\/outlook.live.com\/owa\/<\/a>. I suggest you do that until you\u2019re sure everyone you want to get an email from (your contacts) knows your new email address.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Ruth.<\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<p><span class=\"auto-style790\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Joyce can\u2019t find our instructions for deleting her Yahoo account<\/strong><br \/>\nHelp, I was trying to delete my Yahoo account with your instructions and I somehow deleted them. Could you tell me where to find them again? Thanks for your help.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Joyce. Instructions for deleting your Yahoo account <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/its-time-to-close-your-yahoo-accounts\/\" target=\"_blank\" rel=\"noopener\">are on this page<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here\u2019s a tip. In the future, if you can\u2019t something we featured as a tip, you can go to <a href=\"https:\/\/thundercloud.net\/infoave\/new\/\">https:\/\/thundercloud.net\/infoave\/new\/<\/a>\u00a0 and type what you\u2019re looking for into the search form on that page. That\u2019s how I found the article you were looking for!<\/span><\/p>\n<hr \/>\n<p class=\"auto-style806\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Rod has questions about LastPass and using public computers<br class=\"auto-style805\" \/><\/strong>Hi Guys \u2013 I sent you a small donation today. I downloaded LastPass (finally) but I am not using the program yet. When I begin using the program, will I be able to access websites from a computer other than my own? We are currently \u201cwintering\u201d in Arizona and it is sometimes easier to access the web from our resort\u2019s computer room rather than from my laptop. However, I am thinking that when I use an \u201coutside\u201d computer I will have no way of knowing what passwords LastPass used. Thanks for all you do! Rod<\/span><\/p>\n<p class=\"auto-style806\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our Answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rod. Thanks so much for your donation, your kind words, and your support. I\u2019m afraid the answers you\u2019re seeking about LastPass are not simple, but the general rule of thumb is to never use a public computer to access any site(s) where personal data is exchanged (financial, banking, online shopping, Social Security, Webmail) is the best rule to follow. So, <span class=\"auto-style805\">I would strongly advise you to NEVER use a public computer to access any sites you log in to \u2013 especially financial &amp; banking, webmail, or other sites where personal information is exchanged without using a VPN.<\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>VPN Browser Extensions<\/strong><\/span><\/p>\n<p class=\"auto-style806\"><span class=\"auto-style805\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">While we don\u2019t recommend VPNs generally, if you\u2019re using a computer with public WiFi, you should use a VPN. Several decent VPN extensions for Chrome, Edge, and Firefox can be installed and used only when connected via public WiFi. <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/stay-secure-with-cybergho\/ffbkglfijbcbgblgflchnbphjdllaogb?hl=en\" target=\"_blank\" rel=\"noopener\">Here is some information<\/a> about CyberGhost\u2019s browser extension for Chrome (and Edge). <a href=\"https:\/\/addons.mozilla.org\/en-US\/firefox\/addon\/cyberghost-vpn-free-proxy\/\" target=\"_blank\" rel=\"noopener\">See this page<\/a> if you\u2019re a Firefox fan.<\/span><\/p>\n<p class=\"auto-style804\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>About LastPass<\/strong><\/span><\/p>\n<p class=\"auto-style804\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">LastPass remembers passwords for every site you log into, regardless of the computer or device you log into the site(s) from. When you use LastPass on your personal computer, your password is decrypted on that computer. You unlock your password \u201cvault\u201d using a master password \u2013 that means you only have to remember one password. I\u2019ve been using LastPass for a long time.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019re going to be much better off using your laptop when accessing your webmail, bank, financial institutions, or doing any online shopping. Accessing these kinds of sites from a public computer is just asking for problems.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you need to use LastPass on another computer you can do so by signing in at <a href=\"https:\/\/www.lastpass.com\/\">https:\/\/www.lastpass.com\/<\/a>\u00a0 and logging on with your master password. While Autologin would not be available, you could access your passwords from there and paste them into the appropriate login.\u00a0 Again, we don\u2019t recommend you do this on a public computer if you\u2019re going to be accessing sites where sensitive or personal information is exchanged unless you\u2019re using a VPN.<\/span><\/p>\n<p class=\"auto-style804\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks again <span class=\"auto-style747\"> <span class=\"auto-style790\">for your donation, your kind words, and your support.<\/span><\/span><\/span><\/p>\n<hr \/>\n<p class=\"auto-style807\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Joe wants to move a shortcut from his Favorites folder to his Windows 10 desktop<br \/>\n<\/strong>How do I move a favorite to Windows 10 desktop to open quickly?<\/span><\/p>\n<p class=\"auto-style807\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Joe. Here\u2019s an easy way to create a shortcut on your Windows 10 desktop to any \u201cFavorite\u201d (bookmark) in your Favorites folder<\/span><\/p>\n<p class=\"auto-style807\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Press and hold down the Windows Key and tap the \u201cR\u201d key.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Type Favorites in the Run box and press Enter<\/span><\/p>\n<p class=\"auto-style807\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Your Favorites folder will open and you\u2019ll see all your favorites. Find the one you want on your desktop, right-click it, and click \u201cSend to \u2013&gt; Desktop\u2013Create Shortcut.<\/span><\/p>\n<p class=\"auto-style807\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">See screenshots below:<\/span><\/p>\n<p class=\"auto-style807\"><span class=\"auto-style747\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"> <span class=\"auto-style9\"><span class=\"auto-style7\"> <span class=\"auto-style790\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style805\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2017\/fav0.png\" alt=\"Cloudeight InfoAve\" width=\"556\" height=\"343\" \/><\/span><\/span><\/span><\/span><\/p>\n<p class=\"auto-style807\"><span class=\"auto-style747\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"> <span class=\"auto-style790\"> <span class=\"auto-style9\"><span class=\"auto-style7\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style805\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2017\/fav1.png\" alt=\"Cloudeight InfoAve\" width=\"590\" height=\"552\" \/><\/span><\/span><\/span><\/span><\/p>\n<\/div>\n<hr \/>\n<div>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease Help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?<\/span><span class=\"auto-style12\">\u00a0<\/span><a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. <\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span class=\"auto-style12\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Saturday Bonus Questions and Answers \u2013 081024 We&#8217;ve used up two-thirds of summer, and autumn&#8217;s just six weeks away. Autumn is my favorite season; I just don&#8217;t like where it leads. It&#8217;s another Saturday and it&#8217;s time for a new edition of Saturday Bonus Questions &amp; Answers. Today, as we do every Saturday, we\u2019re featuring some of\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-081024\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3389,1673,3764,2897,1683,4510,4411,1678,1,4485,2942,4202,4464,4385,4353,3948,4221,4299,3602,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28872"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=28872"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28872\/revisions"}],"predecessor-version":[{"id":28874,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28872\/revisions\/28874"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=28872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=28872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=28872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}