{"id":28917,"date":"2024-08-17T10:08:12","date_gmt":"2024-08-17T14:08:12","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=28917"},"modified":"2024-08-17T10:08:12","modified_gmt":"2024-08-17T14:08:12","slug":"saturday-bonus-questions-and-answers-081724","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-081724\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 081724"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 081724<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here in my neck of the woods, the kids are going back to school, summer is fleeting and autumn is just around the corner. And, of course, it&#8217;s another Saturday and it&#8217;s time for a new edition of Saturday Bonus Questions &amp; Answers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please consider giving us a helping hand!<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If our computer support &amp; help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\" alt=\"Help us keep on helping you!\" \/><\/a><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\">Donate today and help us to keep helping you!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #993366;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Satur<\/span>day Bonus Questions and Answers \u2013 081724<\/strong><\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Penny wants to download plain-color desktop backgrounds<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Can you suggest a website where I can download plain backgrounds for my Windows 10 desktop? I would prefer soft colors and no images. Thanks, Penny.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Penny. You don\u2019t need to download plain backgrounds. Since you\u2019re using Windows 10, you can make your desktop background any color you want. Here\u2019s how:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Right-click on an empty space on your desktop.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Click Personalize<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Click on Background in the menu on the left.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4..Under Background, click the down arrow to reveal the choices\u2026 \u201cPictures\u201d, \u201cSolid Color\u201d, or \u201cSlideshow\u201d.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">5. Click \u201cSolid color\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/solid-back.png\" alt=\"Windows Tips by Cloudeight \" width=\"597\" height=\"411\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">6. When you select \u201cSolid color\u201d you can select one of the colors showing. Or you can choose any color you want by clicking on the + sign next to \u201cCustom color\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/solid-back1.png\" alt=\"Windows Tips by Cloudeight \" width=\"391\" height=\"406\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">7. After you click Custom color you\u2019ll see. Use the slider and the circle to choose any color you want.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/solid-back2.png\" alt=\"Windows Tips by Cloudeight \" width=\"499\" height=\"621\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">8. And if that\u2019s not enough color choices for you, click on the down arrow next to \u201cMore\u201d and you\u2019ll see this\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/solid-back3.png\" alt=\"Windows Tips by Cloudeight \" width=\"333\" height=\"662\" \/>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This dialog allows you to choose a background color in several other ways.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In short, you can choose any solid color you can imagine using this tip.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Donald wants to block spam<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I am getting a lot of spam emails that I want to block. My ISP allows me to enter either an email address OR a domain to block that spam in the future. In many of the spam email addresses, the email address is preceded by some words that are in quotes. If I enter the words in quotes will that block all spam emails that begin with those words?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Donald. I\u2019m afraid you\u2019re fighting a losing battle trying to block spam by email address or domain. Spammers forge email headers and rarely send spam from the same domain or email address.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Since you have a Gmail account, you can control spam the way we control spam which is about 98% effective. We get hundreds of emails each week and rarely ever see a spam email come into our inboxes.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/a-timely-tip-use-gmail-to-control-spam\/\" target=\"_blank\" rel=\"noopener\">Here\u2019s how we do it<\/a> and you can do it this way too. I can tell you from experience, that if you do it this way, you\u2019ll get very little spam coming to your inbox. And you\u2019ll rarely find a \u201cgood\u201d email in your spam folder.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Donald.<\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Mona has four email addresses and needs help sorting them out<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here I am again\u2026 I have 4 email addresses (Google), keeping business and personal accounts. Because I spend time moving from one Google account to another and trying to help my husband who doesn\u2019t like computers. Is there any way that one log in will open the four accounts and keep them open until I physically close them? It would be so much easier than having to log in every time I have something to do on a different account.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<br \/>\n<\/strong>Hi Mona. The easiest option is to use a mail program like OE Classic, as all four accounts can be set up in the program, and all four will stay separate. <a href=\"https:\/\/thundercloud.net\/classic\/setup.htm\" target=\"_blank\" rel=\"noopener\">Here is the info page<\/a> if you are interested.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Another option is to set up each in a different browser, i.e. Edge, Chrome, or Firefox. But still requires a lot of clicking.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can also open each account in the browser\u2019s Incognito mode, also called In-Private mode\/Private mode depending on the browser.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The third option is to have one Gmail account check the other three and create a label to keep them separate. You should also set up the main Gmail account to send from any of the four when replying. This is an option in Settings for Gmail.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Mona.<\/span><\/p>\n<hr \/>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">We can fix your Windows computer&#8230; check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Earla wants to know what\u2019s using up her bandwidth<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I am using Networx to monitor my internet connections. Today I was receiving warnings that 200 MB\/per minute were being uploaded and shortly the DL registered 2.62 GB used \u2013 it had been around 1.5 GB when I started.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I just shut off my Turbo Hub to stop it. Is it possible to find out what (program?) specifically was suddenly using so much data?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I went to Windows Update to see if it registered anything new but saw no indication of something being interrupted if it was. Couldn\u2019t see anything within Networx topics that helped.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I sure would appreciate your thoughts on this because it does happen from time to time and I am on a limited data usage plan. I usually figure it is a Windows update. Thanks in advance for any ideas.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<br \/>\n<\/strong>Hi Earla. I had to look up \u201cNetworx\u201d to find out what it is. I found that it measures your bandwidth consumption.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Windows 10 does that automatically, so there\u2019s no need to use a 3rd-party program. Windows Update uses bandwidth when it checks for updates and sometimes it downloads updates I\u2019ve never used Networx so I\u2019m not sure why it\u2019s not showing you exactly what is using your bandwidth\/data.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">However, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/whats-using-the-most-bandwidth-on-your-windows-10-pc\/\"> if you read our article here<\/a>, you\u2019ll see that Windows 10 keeps track of your data usage and shows you exactly what\u2019s using the most bandwidth (and the least bandwidth). If you follow the instructions in that article, you\u2019ll be able to see what is using that much bandwidth.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Earla. If not, just let us know.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>August runs a speed test on both of his computers but\u2026<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I ran the test on both of my computers and the desktop was as follows: Ping 9 download 112 upload was 9.9 On the laptop I got only 57 download upload was 9.8. What could cause the difference between the two? The laptop is much slower than the desktop. Do I need to have you look into this?<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><br \/>\nOur answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi August. There are many factors at play here. If your desktop is plugged into the router or modem with an Ethernet cable, it\u2019s always going to be faster than a wireless connection.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If both computers are using wireless connections, the one closest to the router will be faster. And even if both computers are using Wi-Fi and both are the same distance from the router, you still can have variations. Each computer may have different wireless cards. Also, the age of the computer and the configuration can affect the internet connection speed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It is certainly not unusual, and it does not indicate any kind of problem.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Candace gets an Emsisoft warning<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi TC. Help! I entered a link to download a Facebook video, and I got a warning from Emsisoft telling me that the program had been changed. It has an option to update the rule (which was highlighted) or to remove the rule. I\u2019m wondering what to do.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Candace. Any time you update a program you\u2019ve used before, Emsisoft will give you a warning that the program has changed (update the rule Emsisoft uses to recognize the program as safe), Since you know it has changed because you just reinstalled it, it\u2019s okay to go ahead and let Emsisoft update the rule.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have several programs on my computer that I frequently update \u2013 Emsisoft warns me the program has changed and asks if I want to update the rule. As long as I know the program and know it has changed, I know it\u2019s okay to let Emsisoft update the rule.<\/span><\/p>\n<hr \/>\n<\/div>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Stanley has questions about finding and downloading software<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You have been so helpful in the past that I hope you can help me with this question, which I also think would be of interest to many of your subscribers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I was looking for a website that is even half as good as you are in giving advice and reviews about programs before I download them. My saga began when I was looking for a program that could compress a WMV file and\/or convert it to an avi file.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When I searched for a program to do this, I got many hits. However, after a couple of hours, I got more and more frustrated with the information these sites gave me, so I gave up.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The first big problem was that when I looked at the reviews, they were given by a company that made software to do this, so of course, they gave their products rave reviews compared to other products. I could not find any independent websites to give an honest review such as you do.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The second problem was websites that advertise free downloads. If I had my way, I would block them for misleading information. They could indeed be downloaded and then installed on the computer. It was only after spending a lot of time downloading the file that I wanted to convert that I received the error message that the file was too big, but if I still wanted to continue, I could purchase the full program.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I apologize for such a long message but, I am sure you will have heard similar complaints from many people who like me would very much appreciate your help. I wish you good health during this difficult time that we are all going through. Regards, Stanley.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Stanley. Thanks for your nice comments.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The problem you detail has been a problem that has faced every single person who has ever searched for software. The worst thing you can do is search for a program and just accept the results. You really have to hone your search skills\u2026 I\u2019m lucky as I learned this lesson long ago \u2013 Darcy used to call me the king of search.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If I wanted to convert an audio file from one format to another, I would look for an online converter. By using the search term (without quotes) \u201cconvert WMV to avi online\u201d I came up with this site:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/cloudconvert.com\/wmv-to-avi\" target=\"_blank\" rel=\"noopener\">https:\/\/cloudconvert.com\/wmv-to-avi<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">One way I know that site is legit is they offer services for which they charge. Plus, I\u2019ve used this site before. This is the self-description they offer\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">CloudConvert is your Swiss army knife for file conversions. We support nearly all audio, video, document, ebook, archive, image, spreadsheet, and presentation formats. Plus, you can use our online tool without downloading any software.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I don\u2019t know what the size of your file is, and I don\u2019t know what, if any file size limits CloudConvert\u2019s free service has. They have a pricing schedule where you can buy 500 minutes of conversion time for $8.00 (U.S.) with unlimited file size (5 gigabytes is the theoretical limit).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We know from experience that downloading most free YouTube converters, file converters, music converters, etc. is an invitation to download software bundled with PUPs or malware. These days more than 50% of freeware seems to be compromised in some way.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And you have to be careful of download sites too. CNET\/Download.com, Softonic, Tucows, and many others have been known to take good, clean, free software and bundle it with other software (PUPs\/malware\/questionable software). There are several you can trust, for instance, <a href=\"https:\/\/www.snapfiles.com\/\">www.snapfiles.com<\/a> is the one we trust most, followed by <a href=\"https:\/\/www.majorgeeks.com\/\">www.majorgeeks.com<\/a>. I rarely venture from those sites unless I find a good developer who offers software from his\/her site and who does not play whack-a-mole with download buttons.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Finding good, free, software is like walking through a minefield. You have to be cautious and you have to hone your search skills so you\u2019re more likely to come up with good, reliable, and safe search results.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Stanley, but if not, let me know.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2014\u2014-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Stanley wrote back: <em>\u201cWow! That was quick. As always you have really helped me. Why can\u2019t you offer a paying service that would give advice in a similar way to the information I received now? I would definitely consider using this. In the long run, it would save a lot of time and frustration. I do not doubt that many others feel the same. Keep safe and well. Stanley.\u201d<\/em><\/span><\/p>\n<hr \/>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Vic is having problems with Chrome and wants to know how to create desktop shortcuts with Edge<br \/>\n<\/strong>You have helped me so many times but I must ask for help again. I have just switched to MS Edge for some services instead of Google Chrome which was giving me so much trouble on my banking sites. Edge is working OK but I want to put a shortcut on my desktop to my banking sites. Google was easy but I can\u2019t find how to do it in Edge. Can you explain, please? Regards and thank you for all your help. Vic.<strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Vic. First, Chrome and Edge have the same browsing engine (Chromium) so it doesn\u2019t make any sense why you\u2019re having problems with banking sites in Chrome unless Chrome is corrupted or you\u2019ve installed some extensions that changed it. You should do a Chrome reset. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-chrome-and-clear-browsing-history\/\" target=\"_blank\" rel=\"noopener\">See this page<\/a>. After you reset Chrome, try your banking sites again.\u00a0<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you create banking site desktop shortcuts with Chrome and then switch your default browser to Edge, the shortcuts that you created in Chrome will open in Edge \u2013 and the icons will be Edge icons and not Google Chrome icons.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Finally, to create a desktop shortcut with Edge, copy the URL of the site you want a shortcut for from the address bar. Right-click on your desktop, and choose \u201cNew\u201d &gt; \u201cShortcut\u201d. Under \u201cType the location of the item\u201d paste the URL you copied. Then click \u201cNext\u201d and give the item whatever name you want, then click \u201cFinish\u201d. You just created a desktop shortcut.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Vic.<\/span><\/footer>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Aria wants to know how to add\/delete a user account and also how to sign out of Windows<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I want to know how to delete another user on my PC. I also would like to know how to sign out of Windows instead of shutting it down. I appreciate any help you can give. Thanks, Aria.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Aria. To delete a user account, type CONTROL in the taskbar search and press Enter or click Open when Control Panel appears. In the Control Panel, click on User accounts, then click \u201cManage another account\u201d and click on the account you want to delete. From the menu that appears click on \u201cDelete the account\u201d. You can add a new user account from here also.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To sign out of Windows 10 or Windows 11, right-click on the Start button, click on \u201cShut down or sign out\u201d then click on \u201cSign out\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/sign-out.png\" alt=\"Cloudeight InfoAve Premium\" width=\"501\" height=\"451\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Aria.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2014\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Aria wrote back: <em>\u201cThank you so much, you are the best!\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now a<\/span>vailable: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Larry wants to see his drives not just a list<br \/>\n<\/strong>Hi Guys.. I am using Windows 10. A few days ago I managed to mess things up. Before whenever I clicked on My PC which is on the Task Bar it would show my drives and folders with a blue colored bar showing the amounts of space used and left on my drives etc. Now when I click on My PC it just lists them. Can you show me how to get it back to the way it was with that bar showing the amounts? Thank you. Larry.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Larry. Open File Explorer (Windows key + E) and click on \u201cView\u201d at the top. Click \u201cOptions\u201d, and \u201cChange folder and search options\u201d. In the dialog that opens, at the top, next to \u201cOpen File Explorer to\u201d, select \u201cThis PC\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/folderpc.jpg\" alt=\"Cloudeight InfoAve Premium\" width=\"378\" height=\"478\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Larry.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Dotty needs a Fax service<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once again I need your reliable advice. After putting our home-based business to rest we no longer have a fax and really didn&#8217;t see a need for one&#8230;until now. Can you recommend a trusted free fax from my computer? I have found, iFax, and CocoFax that do not charge. Have you heard of them? As always, I have learned to go to the best for advice before jumping into something. Thank you and have a blessed day.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<br \/>\n<\/span><\/strong><\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Dotty.\u00a0I had to do some digging &amp; research for you since I don&#8217;t ever use fax services. I&#8217;m not a Fax expert. I looked at Cocofax, and it seems\u00a0OK but it&#8217;s not free. <a href=\"https:\/\/cocofax.com\/pricing.html\">See this page<\/a>.\u00a0 iFax does offer five free pages per month.<\/span><\/p>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I did some research and shopped around for you and here are three that I found that are secure and trustworthy. All of them offer free or low-cost faxing.<\/span><\/div>\n<ul>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.hellofax.com\/\">HelloFax<\/a>\u00a0is a newer fax provider that offers a user-friendly interface and competitive pricing. It offers a free plan (five faxes per month). It also offers 256-bit encryption and mobile faxing.<\/span><\/li>\n<li>\n<div>\n<div>\n<div aria-hidden=\"true\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.faxburner.com\/\">FaxBurner<\/a>\u00a0is a budget-friendly (Free)\u00a0fax provider that offers a variety of features, including 256-bit encryption, unlimited storage, and mobile faxing.<\/span><\/div>\n<\/div>\n<\/div>\n<\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/geniusfax.com\/\">GeniusFax<\/a> is a\u00a0pay-as-you-go\u00a0fax provider that offers 256-bit encryption, mobile faxing, and other features. Current pricing is 19 cents a page.<\/span><\/li>\n<\/ul>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you make a good choice, Dotty.\u00a0And thank you for your long-time support!<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;&#8212;<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Dotty wrote back&#8230;<em>&#8220;Thank you for all your help. You are always there to help. I chose to go with FaxBurner. I&#8217;ll give it a try. Thanks again&#8230; Dotty&#8221;<\/em><\/span><\/div>\n<\/div>\n<hr \/>\n<div><span class=\"auto-style1\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Patsy needs a USB Wi-Fi adapter but doesn&#8217;t know which one to get<\/strong><\/span><\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have difficulty with my laptop connecting to the internet. If a USB wifi adaptor bypasses my laptop wireless adapter and connects automatically I need to get one. But I have no idea which one to purchase &#8212; a 2.4 USB, 3. USB &#8212; 600- Mbps &#8211; 12 or 1500 Mbps?<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">All that tells me nothing. My laptop (HP Elite Windows 10) is an older one and I have no idea what I should get that would be strong enough to get me on the internet when I start the computer. I&#8217;m tired of having to go to the Internet access site and work it until it connects. If it says connected, the laptop is not on the internet. If it says disconnected, the laptop is on the internet. What do I need to look for in a USB Wi-Fi adapter?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Patsy,\u00a0Don&#8217;t worry about the numbers. What you want is fast enough and plug-and-play (no need to download drivers). So, I have a plug-and-play ($9) USB Wi-Fi adapter on the computer I&#8217;m using right now and I&#8217;m getting speeds of 425 Mbps of the 500 Mbps promised by my ISP. Your speed will depend on the Internet speed provided by your ISP.<\/span><\/p>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, to make things easy for you, I&#8217;ve done some shopping for you. <a href=\"https:\/\/www.amazon.com\/LOTEKOO-300Mbps-Adapter-Wireless-Network\/dp\/B06Y24GDR8\/\"> Here&#8217;s a plug-and-play USB Wi-Fi adapter for Windows 10 or Windows 11 <\/a>for less than $10 from Amazon. It&#8217;s rated 4 stars by 1600+ purchasers. All you have to do is plug it into a USB port on your computer. You&#8217;ll see it will ask if you want to run the software installer setup and once you do that you&#8217;ll see your internet connection as WiFi2. It&#8217;s really simple and really inexpensive. It will provide you with speeds up to 300 Mbps &#8211; if your provider offers speeds that fast.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Patsy.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">&#8212;&#8212;&#8212;&#8211;<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Patsy wrote back&#8230;<em>&#8220;Thank you for the quick response and the valuable info. Patsy&#8221;<\/em><\/span><\/p>\n<\/div>\n<\/div>\n<hr \/>\n<div>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease Help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?<\/span><span class=\"auto-style12\">\u00a0<\/span><a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. <\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span class=\"auto-style12\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Saturday Bonus Questions and Answers \u2013 081724 Here in my neck of the woods, the kids are going back to school, summer is fleeting and autumn is just around the corner. And, of course, it&#8217;s another Saturday and it&#8217;s time for a new edition of Saturday Bonus Questions &amp; Answers. Today, as we do every Saturday, we\u2019re\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-081724\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,1461,4450,1751,4410,1433,1678,2509,1,4388,1764,4422,2145,4353,3948,4221,4299,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28917"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=28917"}],"version-history":[{"count":4,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28917\/revisions"}],"predecessor-version":[{"id":28921,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/28917\/revisions\/28921"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=28917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=28917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=28917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}