\n<\/strong><\/span><\/p>\n
In my neck of the woods, the kids are returning to school, and football season is almost here. And, of course, it’s another Saturday and it’s time for a new edition of Saturday Bonus Questions & Answers.<\/span><\/p>\n Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Please consider giving us a helping hand!<\/strong><\/span><\/p>\n If our computer support & help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n Satur<\/span>day Bonus Questions and Answers \u2013 082424<\/strong><\/span><\/p>\n Our answer I have difficulty with my laptop connecting to the internet. If a USB wifi adaptor bypasses my laptop wireless adapter and connects automatically I need to get one. But I have no idea which one to purchase — a 2.4 USB, 3. USB — 600- Mbps – 12 or 1500 Mbps?<\/span>All that tells me nothing. My laptop (HP Elite Windows 10) is an older one and I have no idea what I should get that would be strong enough to get me on the internet when I start the computer. I’m tired of having to go to the Internet access site and work it until it connects. If it says connected, the laptop is not on the internet. If it says disconnected, the laptop is on the internet. What do I need to look for in a USB Wi-Fi adapter?<\/span><\/p>\n Our answer<\/span><\/strong><\/span> Marty wants to know the best way to uninstall (remove) a printer<\/strong><\/span> My question is: what is \u201cthe best way\u201d to uninstall a printer? I know from Googling it, that there are several ways, but some are more thorough and work better. I recently had to remove a printer that I purchased but was unhappy with and needed to return – and I started with \u201csettings\u201d>\u201d printers and scanners\u201d and ended up choosing \u201cremove\u201d when I selected it. When I restarted my PC, it reappeared again and I had to take a different route, first by removing some software it had installed along with the drivers for the printer. I bought another printer but am gun-shy now, and wanted your advice on how best to remove it should I need to. Please feel free to streamline my question should you decide to post it in the Saturday Q&A newsletter. Thanks for all your help down through the years, you\u2019re \u201cthe best of the best\u201d. -Marty<\/span><\/p>\n Our answer<\/span><\/strong><\/span> We can fix your Windows computer… check out our low prices here!<\/span><\/a><\/strong><\/p>\n Sam wants to save our articles with images in MS Word but the images don\u2019t show up<\/strong><\/span> Our answer<\/strong><\/span> The images in our newsletter are stored on a web server. For you to use them in a local file (like a Word.doc), save the images to your hard drive and then insert them into the document. You can save any image from our newsletters by right-clicking the image and choosing \u201cSave image as\u201d or \u201cSave picture as\u201d (depending on the browser you use) then save the images to a folder on your computer. We suggest you create a folder to store them in so you\u2019ll always remember where they are.<\/span><\/p>\n Also, almost all of our articles are archived on our website<\/a>\u2026 and the site has a great search engine so it\u2019s easy to find what you\u2019re looking for.<\/span><\/p>\n We hope this helps you, Sam.<\/span><\/p>\n Michelle wants to know if we have archives for those using older versions of Windows<\/strong><\/span> Our answer<\/strong><\/span> Our site search engine works great. If you type Windows 7 in the search box you\u2019ll find all tips mentioning Windows 7. Or you can make more specific searches by typing in things like \u201cWindows 7 start menu\u201d (without the quotes).<\/span><\/p>\n We hope this helps you, Michelle.<\/span><\/p>\n Patsy doesn\u2019t like MS Edge and has other issues with browsers<\/strong><\/span> I need your help changing my default program and getting rid of Edge. I Have Google Chrome as well but do not want it as my default browser.\u00a0 I did not want to download anything else until I had these problems taken care of.\u00a0<\/span><\/p>\n I hope I have explained my problems so you can understand them as I do not know and cannot remember Computer terms.<\/span><\/p>\n Our answer<\/strong><\/span> You don\u2019t have to use Edge. You can download and install any other browser you want and use it as your default browser. Once a browser is set as default it will open when you click on links in email and on the web and Windows 10 makes it very easy to set a default browser. And you must choose a default browser, otherwise, Windows will keep MS Edge as your default browser.<\/span><\/p>\n I\u2019m not sure why you don\u2019t want Google Chrome as your default browser. You must choose another browser, otherwise, Microsoft Edge will continue to be your default browser. So, if you don\u2019t like MS Edge, you will need to choose a different browser to be your default. You can only choose a default browser if it is installed on your computer.<\/span><\/p>\n If you don\u2019t want Microsoft Edge or Google Chrome as your default browser, I suggest you download and install Firefox and set it as your default browser. You can download Firefox (free) from here.<\/a><\/span><\/p>\n Once you have installed Firefox, here is how to set a default browser in Windows 10.<\/span><\/p>\n Right-click your Start button.<\/span> Once you click on an alternate browser, Windows will try to convince you to stick with Edge, but you can ignore it.<\/span><\/p>\n If you don\u2019t like MS Edge, Chrome, or Firefox, you can choose any other browser you like \u2013 here are 7 other browsers you can try. <\/a><\/span><\/p>\n Once you\u2019ve installed another browser you can import passwords, settings, history, etc. from Microsoft Edge. The method for doing this varies by browser, if you let us know what browser you chose, we can help you with that if you find you need help.<\/span><\/p>\n We hope this helps you, Patsy.<\/span><\/p>\n Would you be interested in making an automatic monthly gift?\u00a0Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n John lost his shortcut to Windows Disk Cleanup<\/strong><\/span> Our answer<\/strong><\/span> Right-click on your desktop<\/span><\/p>\n Click \u201cNew\u201d then \u201cShortcut\u201d<\/span><\/p>\n In \u201cType the location of the item\u201d type CLEANMGR.EXE<\/span><\/p>\n Then click \u201cNext\u201d.<\/span><\/p>\n Under \u201cType the name for this shortcut\u2019 type Disk Cleanup (or whatever you want to call it)<\/span><\/p>\n Click \u201cFinish\u201d.<\/span><\/p>\n Now, look at your desktop and find the shortcut you just created. Right-click on it and choose \u201cPin to taskbar\u201d.<\/span><\/p>\n We hope this helps you, John.<\/span><\/p>\n Robert is changing from HDD to SSD and has some questions<\/strong><\/span> Our answer<\/strong><\/span> DISM\/SFC are Windows scans, not hard drive scans. They are scans that can repair corrupted or missing Windows files.<\/span><\/p>\n There is nothing you can\u2019t do with an SSD drive that you can do with an HDD except defragmenting. Windows 10 automatically defrags HDD but uses TRIM on SSD.<\/span><\/p>\n You can run SFC, DISM, CHKDSK \/Scan, CHKDSK \/F, etc. on both SSDs and HDDs. But if you\u2019re using SSDs, never download a 3rd-party disk defragmenter. Otherwise, no worries!<\/span><\/p>\n Tricia wants to know if searching from our Start page helps us<\/strong><\/span> And, Tricia, thank you so much for using our Start page<\/a> and for using it to search from too! <\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\")
<\/a><\/span>
\nDonate today and help us to keep helping you!<\/a><\/strong><\/span><\/p>\n
\n
\n
\nOnce again I need your reliable advice. After putting our home-based business to rest we no longer have a fax and really didn’t see a need for one…until now. Can you recommend a trusted free fax from my computer? I have found, iFax, and CocoFax that do not charge. Have you heard of them? As always, I have learned to go to the best for advice before jumping into something. Thank you and have a blessed day.<\/span>< <\/p>\n
\n<\/span><\/strong><\/span>Hi Dotty.\u00a0I had to do some digging & research for you since I don’t ever use fax services. I’m not a Fax expert. I looked at Cocofax, and it seems\u00a0OK but it’s not free. See this page<\/a>.\u00a0 iFax does offer five free pages per month.<\/span><\/p>\n\n
\n———<\/span>
\nDotty wrote back…“Thank you for all your help. You are always there to help. I chose to go with FaxBurner. I’ll give it a try. Thanks again… Dotty”<\/em><\/span><\/div>\n<\/div>\n
\n
\nHi Patsy,\u00a0Don’t worry about the numbers. What you want is fast enough and plug-and-play (no need to download drivers). So, I have a plug-and-play ($9) USB Wi-Fi adapter on the computer I’m using right now and I’m getting speeds of 425 Mbps of the 500 Mbps promised by my ISP. Your speed will depend on the Internet speed provided by your ISP.<\/span><\/p>\n
\n———–<\/span>
\nPatsy wrote back…”Thank you for the quick response and the valuable info. Patsy”<\/span><\/div>\n<\/div>\n
\n
\nHi Darcy and TC.\u00a0 My dad turned me on to you folks many years ago before he passed.<\/span>
\nI\u2019m indebted to you for all I\u2019ve learned from reading your articles and replies to others over these many years. I feel like you\u2019re \u201cfamily\u201d, in the way you relate to us and help us.<\/span><\/p>\n
\nHi Marty.\u00a0Thanks for your nice comments we enjoyed working with your dad and were sad to hear of his passing.<\/span><\/p>\n
\nScroll down and click the Print Server properties link.<\/span>
\nClick on the “Drivers” tap at the top.<\/span><\/div>\n![\"\"](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/removeprinter.png\")
<\/span><\/div>\n![\"\"](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/removeprinter1.png\")
<\/span><\/div>\n
\n———-<\/span>
\nMarty wrote back…“Thank you so much, TC!!! – and thank you for your kind words about my dad, that meant a lot. My screen layout may be slightly different than yours (I\u2019m running Win10 V 22H2) and instead of \u201cscrolling down\u201d on the Printers & scanners page, I found the link for \u201cPrint server properties\u201d off to the right side under \u201cRelated settings\u201d – but everything else was just as your instructions and screenshots said.\u00a0 Again, thank you so much for such a speedy reply. You\u2019ve taken a weight off my mind, one less thing to worry about.\u00a0 You truly mean a lot to all of us. Have a blessed day. Marty.”<\/em><\/span><\/div>\n
\n![\"CLOUDEIGHT](\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\")
<\/a><\/p>\n
\n
\nI have been receiving your weekly InfoAve newsletter since day one. Many articles I wish to save in a file, so I copy and paste the article into Word. Most times there are wonderful illustrations of what to do, but they don\u2019t show up. All I can copy is a blank square and a little icon on the top left-hand corner. Is there any way that I can copy and save these articles and include the illustrations? Thank you to two of my favorite people.<\/span><\/p>\n
\nHi Sam. Thanks for your very nice comments.<\/span><\/p>\n
\n
\nDoes your site have archives for information and answers for people who are still using Windows 7? I have been getting your newsletters for many years although I lost all your info when I changed laptops and computers. I cannot seem to find archives on the site. Can you help me, please? Thank you so much, Michelle<\/span><\/p>\n
\nHi Michelle. We do not have an archive section. But of all, our tips and tricks for all Windows versions (since 2011) including Windows 7 are available on our website at https:\/\/thundercloud.net\/infoave\/new\/<\/a>.<\/span><\/p>\n
\n
\nI want to get rid of Microsoft Edge. I\u2019ve had it as my browser for two years and have had nothing but problems. Recently I went back to a restore point to get rid of a hijacker. After doing that it would not save my passwords even though I had saved them in Edge. I had to reset the password every time I went into an account. Then it would not accept a reset password. It started to make me answer security questions. It took my responses a few times but then started not accepting them and I couldn\u2019t get into my accounts. I\u2019ve been through so much trying to get this straightened out that I can\u2019t say which accounts did what but some brought up incorrect phone numbers to call, and I can\u2019t even remember everything that has happened. I do know that frequently after Microsoft Edge updates it changes my passwords and will not accept my present password. I don\u2019t know if it goes back to an old password or what it does but this has happened frequently ever since I started using Microsoft Edge.<\/span><\/p>\n
\nHi Patsy. First, you can\u2019t get rid of Edge. It\u2019s part of Windows, so it cannot be uninstalled. Windows 10 allows you to repair or reset Microsoft Edge (see this page<\/a>) but that will not remove it.<\/span><\/p>\n
\nClick on Settings.<\/span>
\nIn Settings click on Apps.<\/span>
\nClick on Default apps<\/span>
\nClick on Microsoft Edge under \u201cWeb browser\u201d to open a list of alternate browsers installed on your PC.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/webrowse2.jpg\")
<\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\")
<\/a>
\nDonate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<\/div>\n
\n
\nI downloaded the Windows 11 update KB5020044 on 12-2-22. As a result, I can no longer access Disk Cleanup from the search bar. It just asks to download a disk cleanup app. I\u2019m not sure if I should do this. What do you suggest? My old brain doesn\u2019t work quite like it used to. Thanks for any help, John.<\/span><\/p>\n
\nHi John. You can create a shortcut to Windows Disk Cleanup in Windows 10 or Windows 11 this way.<\/span><\/p>\n
\n
\nI\u2019m changing from hard drives to SSD drives. Could you comment in your newsletter on what not to run or do with an SSD drive such as maintaining an SSD drive running DISM\/SFC?<\/span><\/p>\n
\nHi Robert. For those not familiar with the terminology \u2013 SSDs are Solid State Drives; HDDs are standard hard drives. OK on to your questions.<\/span><\/p>\n
\n
\nI have your Start page as my browser\u2019s home page. Do you get some remuneration each time I go to your Start page and use the search on that page to find something? If so, let me know, and I will use it a lot more. Tricia.<\/span>
\n
\n<\/em>Our answer <\/strong><\/span>
\nHi Tricia. We get a small amount from Google each time someone searches our Start page at https:\/\/thundercloud.net\/start\/<\/a>.<\/span><\/p>\n
\n