{"id":29197,"date":"2024-10-12T10:02:05","date_gmt":"2024-10-12T14:02:05","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=29197"},"modified":"2024-10-12T13:38:51","modified_gmt":"2024-10-12T17:38:51","slug":"saturday-bonus-questions-and-answers-101224","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-101224\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 101224"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 101224<br \/>\n<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Halloween goblins and ghosts abound and it&#8217;s getting <\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">colder all around. It&#8217;s another October Saturday and it is time for a new edition of Saturday Bonus Questions &amp; Answers edition.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p class=\"auto-style1\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <strong>Please consider giving us a helping hand!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If our computer support &amp; help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"auto-style799\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\" alt=\"Help us keep on helping you!\" \/><\/a><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> Donate today and help us to keep helping you!<\/a><\/strong>\u00a0<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #a711d9;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Satur<\/span>day Bonus Questions and Answers \u2013 101224<\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Robert wants to know how to change the name on the Windows 10 login screen<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How do you or can you change the name on the login screen? Or the startup screen or welcome screen. Thanks, Robert.<\/span><\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Robert. Thanks to your question, I\u2019ve created a tutorial on how to change your account display name for those using a Microsoft account, as well as for those using a Local account.<\/span><\/span>&nbsp;<\/p>\n<\/footer>\n<footer class=\"entry-meta\"><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-change-your-name-on-the-windows-10-login-screen\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Take a look at the tutorial here.<\/span><\/a><\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Again, thanks for your question! It was the basis for our tutorial.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Bill wants to stop Microsoft Edge from blocking downloads<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How do I stop Microsoft Edge from blocking downloads? It recently blocked a Crucial memory scan which I know is legit as well as a free PDF update. Thanks. Bill.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Bill. You can circumvent Edge\u2019s \u201cSmartScreen\u201d filter in two different ways.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Option 1:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click the download link. <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click the View downloads button to the right of the \u201c(this file\/extension) is unsafe to download and was blocked by SmartScreen Filter\u201d warning.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In Downloads, the blocked file will be listed with the \u201cThis is unsafe to download and was blocked by SmartScreen Filter\u201d message. <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You cannot click it to download it, but you can right-click the blocked file and choose \u201cDownload unsafe file\u201d to download it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Option 2:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can also disable the Edge SmartScreen Filter (not recommended).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Open Microsoft Edge.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Click the 3 (\u2026) horizontal dots icon in the top-right corner.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Click on \u201cSettings\u201d.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Click on \u201cPrivacy, search, and services.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">5. Scroll down to Security<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">6. Turn off the toggle switch next to \u201cHelp protect me from malicious sites and download with Microsoft Defender SmartScreen.\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/smartscreen.png\" alt=\"Cloudeight InfoAve\" width=\"524\" height=\"179\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Our answer assumes that you have good antivirus\/anti-malware software installed. Otherwise, we do not advise that you turn off SmartScreen. <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2013<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Bill wrote back: <em>\u201cThank you for the quick answer. I ordered 4GB RAM from Amazon after a scan by Crucial.com. And I also got the update from free PDF. I have used Emsisoft from the beginning and in a couple of days, you will be asked to renew it. Bill\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Debbie followed our instructions to increase the number of days to go back to a previous version of Windows, but\u2026<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I went back to your article on increasing the number of days to go back to the previous installation of Windows and copied &amp; pasted the verbiage &amp; it was not found. Has Microsoft closed that loophole in the latest version?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Debbie. The DSIM commands in our article \u201c<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-increase-the-number-of-days-to-go-back-to-the-previous-version-of-windows\/\" target=\"_blank\" rel=\"noopener\">How to Increase the Number of Days to Go Back to the Previous Installation of Windows<\/a>\u201d are only valid during the period of time when you can still go back to a previous version of Windows.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If either of the following is true\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1) Windows has removed the previous version automatically after 10 days.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2) The previous version (Windows.OLD) has been removed using Disk Cleanup or another cleanup program.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019ll get \u201cError 1168: Element not found.\u201d This error message indicates that the previous version has been deleted, so there\u2019s currently no previous version to go back to.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this answers your question, Debbie.<\/span><\/p>\n<\/footer>\n<\/div>\n<hr \/>\n<\/div>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">We can fix your Windows computer&#8230; check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Lynnda wants to know about the Brave Search<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m just curious. What is your take on the new Brave Search? Thanks, Lynnda<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Lynnda. I just now tried Brave Search because of your question. \u201cBrave Search\u201d results seem a bit sparse and off-target when compared to Google. However, Brave Search is in the beta stage meaning it\u2019s in the testing stage right now. Perhaps it will be better in time. You can try using it at <a href=\"https:\/\/search.brave.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/search.brave.com\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you\u2019re looking for a search engine with some modicum of privacy (nothing is private on the web), I suggest DuckDuckGo. They\u2019ve been around a long time, and while DuckDuckGo\u2019s search results are thinner and much less robust than Google\u2019s, so are Bing\u2019s and Yahoo\u2019s. And neither Bing nor Yahoo offer much more in the way of privacy than Google does.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And while you asked about Brave Search, we\u2019ve been testing the Brave browser for many months now. While it has a few irritating (to us) features, it is an excellent browser for those looking for more privacy and security. It\u2019s based on Chromium, so it has a \u201cChrome\u201d feel about it. If you haven\u2019t tried it yet, you might want to give it a test drive. <a href=\"https:\/\/brave.com\/\" target=\"_blank\" rel=\"noopener\">You can download it (free) here<\/a>.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Jean has crazy colors on her screen<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have messed up the colors on my PC. This page has a black background with white text. The title \u201cYour Questions, Comments, or Suggestions are Welcome\u201d is in Coral. The taskbar is white. The Start menu with all the tiles has a white background. The apps are Aqua. How do I get out of this mess?\u00a0 I\u2019ve tried to figure it out but not getting very far. I just want to go back to the original. Please help!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Jean. Try this\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Press and hold down the Windows Key and tap the U key to open Settings &gt; Ease of Access.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. In Settings &gt; Ease of Access click on Color Filters (on the left side)<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. In Color Filters if the switch is turned on, turn it off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/color-filters.png\" alt=\"Cloudeight InfoAve Weekly\" width=\"499\" height=\"499\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Next click on \u201cHigh contrast\u201d in the menu on the left and make sure the switch is turned off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/hi-contrast.png\" alt=\"Cloudeight InfoAve Weekly\" width=\"499\" height=\"412\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That should fix your crazy colors.\u00a0<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Joann says every time she starts her computer Firefox asks to be her default browser<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi TC. Each time that I log onto the internet, a window pops up regarding Firefox. It always asks me if I want to make Firefox my default browser. If I click on \u201cNot now\u201d, it continues to pop up each &amp; every time that I go online. If I click on \u201cyes\u201d or \u201cokay\u201d (whichever it offers), then a big window pops up with all kinds of choices. I never see any that I should accept. What do you advise? I\u2019d like to be finished with this window pop-up for good.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thank you so much for all of your help. I have so very much appreciated all of your directions, instructions, tips, offers, and help for so many years now! I have learned most of what I know about my computer(s) over those years from your InfoAve e-mails, notices, etc. It has been a treasure and a pleasure to learn from you. Thanks again, Joann.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Joann. Thanks very much for your nice comments and for your long-time support<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There is nothing unusual or malicious going on here. When Firefox asks if you want it to be your default browser and you click No (Not now), the next time you open Firefox it will ask you again. When you click YES (Use Firefox as my default browser) , then Settings &gt; Apps &gt; Default Apps will open where you\u2019ll see a list of apps for which you can set your defaults (we explain that here).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Next time Firefox asks if you want to make it your default browser, don\u2019t click yes or (Use Firefox as my default browser) or No (Not now)\u2026 remove the checkmark from the box next to \u201cAlways perform this check when starting Firefox\u201d. Firefox won\u2019t ask to be your default browser anymore. See the screenshot below.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/ffdefault.png\" alt=\"Cloudeight InfoAve\" width=\"589\" height=\"142\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Joann.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>John does not want the taskbar search on his Windows 10 taskbar<br \/>\n<\/strong>When I go to the Taskbar, I get a black screen with various file names. I don\u2019t want that black screen \u2026 ever. It just confuses me. Just to clarify my description. In the lower-left of the screen, this notice shows a magnifying glass and the command \u201cType here to search\u201d. I hope this description helps. John<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<br \/>\n<\/strong>Hi John. It\u2019s called the Taskbar search and it\u2019s very useful, but if you don\u2019t like it, you can remove the magnifying glass from your taskbar this way:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Right-click on a blank space on your taskbar\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/hide-search.png\" alt=\"Cloudeight InfoAve\" width=\"543\" height=\"184\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Find \u201cSearch\u201d and then click on \u201cHidden\u201d and the magnifying glass (taskbar search) will be hidden. If you ever want it back again, repeat the process above and click \u201cShow search icon\u201d or \u201cShow search box\u201d.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Maria wants to transfer her files to a free office suite<br \/>\n<\/strong>I currently have Office 365 and just renewed for another year at a cost of over $100. I only use Word and Excel. What is the best\/easiest to take my files and transfer to a free suite? I figure I have a year to transfer and then I won\u2019t renew Office 365. I tried to go back to the regular Office, but couldn\u2019t access my files. It seemed to require me to use Office 365 once I started with it. Maybe I just didn\u2019t know how to get them back. I don\u2019t have a problem with Microsoft Office, I just don\u2019t want to pay for it every year. Any suggestions are welcome. Have a Blessed Day!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Maria. You don\u2019t have to transfer anything. Once you download a free Office program that opens MS Office files (and most of them do). You can associate Word Docs and Excel files with your new free office program. I suggest that you uninstall MS Office first then restart your computer. After you restart download a free office suite<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/three-and-a-half-free-alternatives-for-microsoft-office\/\" target=\"_blank\" rel=\"noopener\"> like any of the ones we recommend here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you have removed MS Office 365 and installed the free office suite you chose, your Word Documents and Excel files should open automatically with your new Office program. If not, right-click on a Word Document, select \u201cOpen with\u201d then choose the office program you just installed and make sure you check the box next to \u201cAlways use this program to open this type of file\u201d. Then do the same with any Excel file. From then on, your Word docs and Excel files should open with whatever free office program you installed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Maria.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Susan wants to know if she needs to use the software that came with her external hard drive<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I LOVE your Newsletters! In this day and age of scams and fake news, your Newsletters are so refreshing, offering trustworthy programs and answers to great questions! Thank you EVER so much!\u00a0 My question: I\u2019m running Ashampoo for backup onto a Passport external drive. Is it safe to uninstall WD Backup as well as their toolkit, etc.? I don\u2019t see the need for it unless I start having trouble with Ashampoo. Thanks so much, please stay with us, we so need you!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Susan. Thank you and thanks for being with us through the years! Yes, the Western Digital software is completely unnecessary and can be removed. We are not going anywhere! <\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Susan wrote back: <em>\u201cSo good to hear you\u2019ll continue to be helping us! Honestly, I don\u2019t know where we would all turn without you. Thank you so much for doing what you do! Thanks for answering my question so quickly, you guys are amazing! Faithfully yours, Sue \u201c<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now a<\/span>v<\/strong><\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>ailable: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Beverly is receiving a lot of obscene emails<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Like Ruth in your June 30 newsletter, I too am receiving over 10 obscene emails per day. I have put at least 50 users on my block list, but the emails keep coming. Therefore, I changed my email address and am in the process of deleting the old one. Do you know why this is happening? It started about a month ago and I suspect someone is selling our email addresses.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Beverly.\u00a0Putting senders on your block list does not work because spammers don&#8217;t use the same email address to send spam. They use forged email addresses, email addresses of victims, or email addresses that are on spam lists they&#8217;ve purchased to send emails. Seldom will a spammer use the same &#8220;from&#8221; address more than once. So blocking a spammer&#8217;s email address does no good.<\/span><\/p>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your question and many others like it, we&#8217;ve written an article about spam and why some people seem to receive more than others and sometimes so much even Gmail can&#8217;t filter them all out.<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/why-do-i-get-so-much-disgusting-spam\/\"> Please take a look at this article <\/a>and let me know if that helps you understand what is going on and how to prevent it from happening again with your new email address. <\/span><\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sandra is ready to toss her computers<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a six-year-old computer running Windows 10 will all the updates. I have had several issues since I lost confidence in my computer skills after two bad incidents. I have been looking at your services and do not know which one is really right for me. I know I need help as I am ready to toss all my computers out. I am so frustrated. I have been getting your newsletters for years and have learned a lot. But not enough to get myself out of a \u201cpickle\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sandra. Thanks for your nice comments and for subscribing to our newsletters.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">With our <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">Cloudeight Direct Computer Care service, <\/a>we connect to your computer remotely, clean it up, optimize it, scan for problems, bad extensions, malware, etc., and repair any problems we find.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We offer a single repair key for $50 or an annual repair key for $129 \u2013 or if you are over 55 \u2013 we offer an annual repair key for $99. Our annual repair plans offer unlimited repair sessions for one full year from the date of first use. <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">Please see this page for more details<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you need more information or have more questions, please let us know.<\/span><\/p>\n<hr \/>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sydney updated a Windows 10 computer and got a surprise<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I updated my Windows today after not doing so for a few weeks. (I know! It is not a good idea to go that long, but I did.) After it finally restarted and got back ready to use, I noticed I had a new icon on the taskbar between the HP Support and the hidden icons, WiFi, Power, and Sound icons. It is of the temperature and weather. When I hover over it, it opens into a news information-type box. I don\u2019t like it; I don\u2019t want it, and I can\u2019t delete it. I have a screenshot of it but don\u2019t see any way to upload it to you on this message. You\u2019ve always helped me in the past and hope you can do so again. HELP!<\/span><\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sydney. It\u2019s called the \u201cNews &amp; Interests\u201d widget. It has been slowly rolling out over the last several months via Windows updates. You cannot delete it or uninstall it, but you can certainly turn it off.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/all-about-the-news-and-interests-taskbar-widget\/\" target=\"_blank\" rel=\"noopener\">see our article here<\/a> to learn more about it, how to customize it, and how to turn it on and off.<\/span><\/footer>\n<\/div>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><\/p>\n<\/footer>\n<\/div>\n<\/div>\n<div>\n<div>\n<p><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease Help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?<\/span><span class=\"auto-style12\">\u00a0<\/span><a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. <\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span class=\"auto-style12\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Saturday Bonus Questions and Answers \u2013 101224 Halloween goblins and ghosts abound and it&#8217;s getting colder all around. It&#8217;s another October Saturday and it is time for a new edition of Saturday Bonus Questions &amp; Answers edition. Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-101224\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3770,1462,2659,4383,1678,2660,4488,2641,3979,1675,4422,4353,3948,4221,4299,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29197"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=29197"}],"version-history":[{"count":6,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29197\/revisions"}],"predecessor-version":[{"id":29201,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29197\/revisions\/29201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=29197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=29197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=29197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}