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It’s mid-November and cloudy skies that prevail all winter are here. But it’s still not cold and we’ve had no snow, though the turkey is less than two weeks away. Enough! It’s Saturday and time for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Please consider giving us a helping hand!<\/strong><\/a><\/span><\/p>\n If our computer support & help or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation\u00a0 Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n Donate today and help us to keep helping you!<\/a><\/strong>\u00a0<\/span><\/p>\n Satur<\/span>day Bonus Questions and Answers \u2013 111624<\/strong><\/span><\/p>\n Walter wants to change the name on the Windows log-in screen<\/strong><\/span> Our answer<\/strong><\/span> Right-click on the Start button and click \u201cRUN\u201d<\/span><\/p>\n In the run box type<\/span><\/p>\n CONTROL USERPASSWORDS2<\/span><\/p>\n then press Enter.<\/span><\/p>\n This will open the User Accounts dialog.<\/span><\/p>\n Select the account you want to rename and select Properties\u2026<\/span><\/p>\n Look next to \u201cFull name\u201d. If it says OWNER there, change it to what you want.<\/span><\/p>\n We hope this helps you, Walter.<\/span> Marian has lost the search bar and wants to know how to run System Restore on Windows 10<\/strong><\/span> Also, I recently lost all the saved pictures on my laptop after taking Microsoft\u2019s advice and backing them up to the cloud, so I typed \u201cSystem restore\u201d into Cortana, and received the following response: \u201cI am sorry I don\u2019t know the answer to that\u201d. I did finally get them back but had thought System Restore would be the quickest and easiest way out of my dilemma. Does this option no longer exist? Thank you for all your tips, tricks, and advice over the years. Fantastic help.<\/span><\/p>\n Our answer<\/strong><\/span> To put the search bar back on your taskbar do this:<\/span><\/p>\n 1. Right-click on a blank area of your taskbar.<\/span><\/p>\n 2. From the menu that appears choose \u201cSearch\u201d<\/span><\/p>\n 3. From the slide-out menu that appears choose \u201cShow search box\u201d.<\/span><\/p>\n See the screenshot below:<\/span><\/p>\n The fastest way to run System Restore is this:<\/span><\/p>\n 1. Windows key + R, type RSTRUI into the run box and press Enter.<\/span><\/p>\n 2. Type RESTRUI into the taskbar search and press Enter.<\/span><\/p>\n You can also access System Restore from Settings.<\/span><\/p>\n Open Settings.<\/span> We hope this helps you, Marian.<\/span><\/p>\n Sandy needs advice on buying a router<\/strong><\/span> Our answer<\/strong><\/span> If you don\u2019t need to cover an area that large, then just about any brand-name router will do. Here\u2019s one for around $35 <\/a>that has a coverage area of 1200 sq. ft. and supports up to 20 devices.<\/span><\/p>\n Most routers will handle 10 or more devices but it depends on the bandwidth your ISP provides.<\/span><\/p>\n The above examples are from Amazon, but you can find similar routers and prices at Walmart, BestBuy, Staples, etc. Routers range from $36 to over $500. But don\u2019t be fooled into believing that the more a router costs the better it will work.<\/span><\/p>\n We hope this helps you, Sandy.<\/span><\/p>\n<\/div>\n We can fix your Windows computer… check out our low prices here!<\/span><\/a><\/strong><\/p>\n Lynnda B. has a keyboard problem<\/strong><\/span> Our answer<\/strong><\/span> Try cleaning the area around the key and repeatedly pressing the key 5 or 6 times and see if that helps.<\/span><\/p>\n If that doesn\u2019t help, try a different keyboard. If your keyboard uses non-rechargeable batteries, try replacing them.<\/span><\/p>\n We hope this helps you, Lynnda.<\/span> Jim wants to know where System Restore is in Windows 10<\/strong><\/span> Our answer<\/strong><\/span> You can also go to Settings > System > System protection. System protection is a link in System settings either on the right edge (if you have Settings open full screen) or near the bottom under \u201cRelated settings\u201d.<\/span><\/p>\n Or you can open System Restore by typing About in the taskbar search and clicking \u201cSystem protection\u201d under \u201cRelated settings\u201d.<\/span><\/p>\n If you want to restore your computer to a previous date you can run System Restore by using the Windows key + R keyboard shortcut. When the run box opens, type RSTRUI in it and click OK or press Enter.<\/span><\/p>\n We hope this helps you, Jim.<\/span><\/p>\n Dotty has problems at Windows Startup<\/strong><\/span> Why am I getting these two popups on sign-in?<\/span><\/p>\n How do I get rid of them?<\/span><\/p>\n Please help. Thanks, I can always depend on you guys for great help. Have a great day and be safe.<\/span><\/p>\n Our answer<\/strong><\/span> I cannot \u201csee\u201d \u201cyour computer so I\u2019m going to give you some basic instructions.<\/span><\/p>\n Open Task Manager, click on the Startup tab, and if you see Adobe Flash and\/or Google Drive in the list of startups right-click on each and choose \u201cDisable\u201d.<\/span><\/p>\n Then, type APPS in the taskbar search and press Enter when you see \u201cApps & features\u201d appear. In Apps & Features, scroll down the list of installed programs. Find Adobe Flash Player \u2013 click on it \u2013 then click Uninstall. Do the same with Google Drive.<\/span><\/p>\n If that doesn\u2019t work, I\u2019d have to look at your computer. If you have a Cloudeight Direct Computer Care key we can set up an appointment for me to take a look. If you don\u2019t have a repair key -you can get one at https:\/\/thundercloud.net\/direct\/<\/a>.<\/span> Would you be interested in making an automatic monthly gift?\u00a0Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n Cheryl wants Chrome to stop asking to save passwords.<\/strong><\/span> Thank you. Take care and stay safe. Cheryl<\/span><\/p>\n Our answer<\/strong><\/span> 1. Click the 3 vertical dots in the top-right corner of Chrome.<\/span> Turn off \u201cOffer to save passwords\u201d.<\/span><\/p>\n And that\u2019s all there is to it. We hope this helps you, Cheryl.<\/span><\/p>\n Sue keeps getting a \u201cSign in to Google Drive\u201d popup when she opens Chrome<\/strong><\/span> Our answer<\/strong><\/span> Next, make sure Google Drive is not installed on your computer. First, open Task Manager, and click the Startup tab. If you see Google Drive (or anything Google) right-click it and click \u201cDisable\u201d. Restart your computer. Look in Settings > Apps & features and look for Google Drive. Click on it and then click \u201cUninstall\u201d.<\/span><\/p>\n This answer assumes you don\u2019t use Google Drive and do not want to.<\/span> Pete had his hard drive replaced and now it won\u2019t boot<\/strong><\/span> Our answer<\/strong><\/span> You can also try turning off your PC completely and then holding down the SHIFT key while restarting and continue holding down the SHIFT key until you see the Advanced Boot Options menu. Try troubleshooting from that menu. If you don\u2019t see the advanced boot menu appear then it\u2019s most likely a hard drive problem.<\/span><\/p>\n One thing is for sure, you should take it back to the repair lady and ask her to fix it correctly- since you already paid for it. It sounds to me like a hard drive or a boot sector problem.<\/span><\/p>\n Now a<\/span>v<\/strong><\/span>ailable: Reg Organizer 9.40<\/strong><\/span><\/p>\n If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\")
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\nHi. How do I change the name on the Startup screen from \u201cOwner\u201d to another name? We found out how to change the picture in the circle but not the name below it. Any help will be greatly appreciated. Thank you. Respectfully, Walter.<\/span><\/p>\n
\nHi Walter. You can change the name on the log-in screen by doing this:<\/span><\/p>\n
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\nWalter wrote back: \u201cHi TC. Your suggestion was excellent and worked like a champ. Thank you ever so much for taking the time to help me with my problem. You guys are the best. Respectfully, Walter.\u201d<\/em><\/span><\/p>\n
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\nI have lost the search bar on the bottom left of my laptop taskbar. Can you tell me how to replace it, please?<\/span><\/p>\n
\nHi Marian, thanks so much. If the search box or search icon isn\u2019t showing on your taskbar, you can still use the taskbar search by holding down the Windows key and tapping the \u201cS\u201d key.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/searchboxx.png\")
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\nClick on System.<\/span>
\nClick on \u201cAbout\u201d on the left.<\/span>
\nClick on System Protection on the right.<\/span><\/p>\n
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\nI am getting a fiber-optic connection next month and our phone company told us we had to buy our own router. We have 3 computers, but only run 2 at a time, what would you suggest what kind and brand and coverage to get? I don\u2019t want to buy something I can\u2019t use. I\u2019m not into electronics like you experts are. Thank you for your help.<\/span><\/p>\n
\nHi Sandy. It depends on how big your house is and how far away from the router your computers will be. Mesh routers are great for big areas of 3000 square feet or larger. Here\u2019s an example of a mesh router that covers 5500 sq. ft. for around $130.<\/a><\/span><\/p>\n
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\nMy desktop is only a couple of years old. Not having a particular problem, but just in the last few days, my caps lock key has started blinking. It\u2019s intermittent, and otherwise, I\u2019m not having any PC problems. Is this an area of concern? Is there an easy fix for this?<\/span><\/p>\n
\nHi Lynnda. It sounds like the key is sticking or the keyboard is not working correctly. Did you try cleaning the area (spaces) around the key and depressing it multiple times quickly to make sure there is no dirt, dust, or something else in\/around the caps lock key?<\/span><\/p>\n
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\nLynnda wrote back: \u00a0\u201cInteresting. My wireless keyboard finally just quit working\u2026 So, I replaced the batteries, and voila. It works now.\u201d<\/em><\/span><\/p>\n
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\nWhere is System Restore in Windows 10?<\/span><\/p>\n
\nHi Jim. The fastest way to open System Restore is to type System Restore<\/em> in the Taskbar search and click \u201cOpen\u201d or Enter when \u201cCreate a restore point\u201d appears in the search results.<\/span><\/p>\n
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\nHi there. Recently when I first turn on my computer I get the Google Drive sign-in box and every once in a while I get the Adobe Flash Player box. My Questions are:<\/span><\/p>\n
\nHi Dotty. Thanks for your nice comments.<\/span><\/p>\n
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\nDotty wrote back: \u201cThank you TC. As always, you have fixed my problem. (Followed) the instructions as given and all is back to normal.\u201d<\/em><\/span><\/p>\n
\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\")
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\nDonate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<\/div>\n
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\nGood evening folks. Is there a way to stop this box from popping up whenever I log into a website?<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/save-passwordscl.png\")
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\nHi Cheryl. Here are the instructions you need to stop Chrome from asking if you want to save passwords.<\/span><\/p>\n
\n2. Click Settings.<\/span>
\n3. In Settings, under \u201cAutofill\u201d choose \u201cPasswords\u201d.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/offer-to-save0.png%20\")
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\nHi guys. For the past few weeks, a pop-up window states \u201cSign in to Google Drive\u201d whenever I open Chrome. It has the Google Drive logo, and under that is a box to click that states Sign in with Browser. I can\u2019t find any way to stop it from coming up at startup. Is there any way to keep this from showing up? You guys have helped me a gazillion times! Thanks for all you do!<\/span><\/p>\n
\nHi Sue. Thanks! First, check Chrome. Click on the 3 vertical dots in the top-right corner. Click \u201cMore tools\u201d > \u201cExtensions\u201d. If you see Google Drive listed, turn the switch to the \u201cOff\u201d position.<\/span><\/p>\n
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\nSue wrote back: \u201cThank you, thank you! It worked! It\u2019s great to have you and Darcy to rely on when we have questions or need help. I know you both have helped so many folks with their computer issues over the last 20+ years. I have followed (and relied on) Cloudeight since 1998! Take Care, Sue\u201d<\/em><\/span><\/p>\n
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\nA few weeks ago, my computer started making noises. I took it to my local repair lady, and she said it was my HD. She got all of my stuff that was on it and installed a new one. I shut my computer off for a few days, and now, it just will not boot up. I\u2019ve tried all the tricks I know, but it still won\u2019t come up. Do you have any ideas?<\/span><\/p>\n
\nHi Pete. If you have a Windows 10 installation disk (if you have another PC you can make one following the instructions here<\/a>) and try booting the PC with it. If it will boot from the installation disk then it\u2019s a hard drive problem.<\/span><\/p>\n
\n![\"Reg](\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\")
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