Our first Bonus Questions and Answers for February. Winter is crawling along like a tree sloth. We must endure! Anyway, it’s<\/span> Saturday and time for another edition of Saturday Bonus Questions and Answers. Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 020125<\/span> Daniel wants to know how to add Trusted sites in uBlock Origin<\/strong><\/span> Our answer<\/strong><\/span> Type your trusted site’s URL (minus the http:\/\/ or https:\/\/ or www) into the Trusted site dialog, as in the screenshot above. As you can see, I’ve added thundercloud.net to the Trusted sites list. Once you have added the site, don’t forget to click “Apply changes.”<\/span> Jane has a question about saving emails<\/strong><\/span> Our answer<\/strong><\/span> Since you use Gmail, all the newsletters we send are already stored in Gmail in the \u201cAll Mail\u201d folder. You can create a special folder on Gmail (Label) on Gmail and move all the emails to that folder.<\/span><\/p>\n If you really want to save them to a flash drive, you could convert them to PDF files which you can easily do in Windows 10 or Windows 11 using the print-to-PDF feature. Once you save them as PDF files you can open them with a browser and all the pictures and links will work. You can learn how to use Print to PDF by following our tutorial here<\/a>. It only takes a few seconds to one.<\/span><\/p>\n Finally, almost everything in our newsletters is or has been published on our website<\/a>. You can print anything on our site to a PDF file just by clicking the Print Friendly button you\u2019ll see at the top of every article.<\/span><\/p>\n We hope this answers your questions, but if not, just let us know.ear browsing history in Microsoft Edge<\/span><\/p>\n Connie\u2019s sister can\u2019t get rid of Norton<\/strong><\/span> Our answer<\/strong><\/span> You can download the Norton Removal tool here<\/a>. Run it and follow the instructions on the screen when doing the removal,<\/span><\/p>\n We hope this helps you, Connie.<\/span><\/p>\n Our Winter Donation Drive is underway!<\/span><\/strong><\/span><\/p>\n This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n If you don’t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year… and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n So if you don’t need any of our products or services right now, please help us by donating right now<\/strong><\/a>.<\/strong><\/span><\/p>\n Interested in making a monthly gift? Visit this page<\/strong><\/a>. Help us keep helping you!<\/span><\/p>\n Thank you so much for your support! Dianne wants to know how to download files from Amazon Drive<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> 1. Go to Amazon Drive and log in to your account.<\/span><\/p>\n 2. Select any files, folders, albums, photos, or videos you want to download. *Note: You can select up to 1,000 files or up to 5 GB total at a time)<\/span><\/p>\n 3. Click Download on the top bar.<\/span><\/p>\n 4. The files you selected will be downloaded to your computer\u2019s default download location (usually \u201cDownloads\u201d).<\/span><\/p>\n We hope this helps you, Dianne.<\/span> Our answer<\/strong><\/span> We hope this helps you, Cathy.\u00a0 <\/span><\/div>\n<\/div>\n<\/div>\n Rhonda wants to know if she can install programs on an external hard drive<\/strong><\/span> Our answer<\/strong><\/span> You don\u2019t say how much space you have left on your internal hard drive \u201cD\u201d but that would be a viable option for moving some files and folders too, as well as for installing programs. Even if your D drive is an HDD (standard hard drive) programs installed on it will run much faster than those installed on an external hard drive that is connected to your computer by a USB cable. So the best way to go is to move 10 or 20 GB of Pictures and Documents to your D drive or an external drive.<\/span><\/p>\n I doubt your 250 GB SSD is almost full due to the programs you\u2019ve installed. It\u2019s most likely getting full because your Pictures and Documents folders have many GB of files in them Also, your download folder might be another good place to look to see how the space is being used. Most of the files in the Download folder can be deleted since many of them are installers that were downloaded when you first downloaded the software. Once the software is installed, you don\u2019t need the installer anymore.<\/span><\/p>\n Also, clearing your temporary files might just save you a few GBs.<\/span><\/p>\n Type STORAGE in the taskbar search. When you see Storage settings appear press Enter. I have a 250 GB SSD on my Windows 11 computer, I have 54 GB of installed apps, 37GB reserved for Windows, 2.6 GB of Temporary Files, 7 GB in Pictures, and 16 GB in Documents, but still have 87.3 GB free. Some folks store a lot more pictures on their computer than I do. I have over 50 GB of photos on OneDrive and Google Photos.<\/span><\/p>\n And don\u2019t forget a 250GB SSD does not have 250 GB of space available to begin with, it has about 237 GB.<\/span><\/p>\n Clearing your temporary files, deleting program installers for programs you\u2019ve already installed (Downloads folder), and moving most of your pictures and documents to your internal drive D or an external drive would probably increase your SSD free space enough to boost performance.<\/span><\/p>\n In the future, assuming you have space available on your internal D drive, you could install programs on it. I don\u2019t recommend you start installing programs on an external drive. Keep in mind that non-responsive programs are more likely to be caused by too many programs starting with Windows and\/or not enough RAM (Memory) or too high CPU usage or Disk Activity caused by a process or processes running in the background. You can check to see which process or processes are using up too much RAM, CPU, or Disk activity (not Disk space) by using Task Manager. See this article to get started.<\/span><\/p>\n We hope this helps you, Rhonda.<\/span><\/p>\n<\/div>\n We’ve helped hundreds and hundreds of you with your computers since we started our <\/strong> Cloudeight Direct Computer Care Service<\/strong><\/a>! If you’re having computer problems – we CAN help you! <\/strong><\/span><\/p>\n We all know that sooner or later our computers are going to start having problems. We can help you with any computer need — from diagnosing and fixing Windows problems – to cleaning up your computer and optimizing it — and more. We can do almost anything you need done and we guarantee our work – you’re either satisfied or we’ll refund your money.<\/span><\/p>\n We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you’d like to ask we’ll be glad to answer them for you.\u00a0 We don’t just fix your computer, we explain what we’re doing and why we’re doing it and we are right there with the entire time. Since we’ve started we’ve helped hundreds of you with your computer problems and we’ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n
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\nI have been using uBlock Origin for a long time now…since I first read about it in your newsletters. I wonder if you can tell me how to add Trusted Sites in uBlock Origin\u00a0 Could you please help? Thank you. Daniel.<\/span><\/p>\n
\nHi Daniel. If you want to exempt a website from ad filtering \u2013 in other words, you want to support a site by allowing advertising on that site -it\u2019s easy to do. Right-click on the uBlock Origin icon on your browser’s toolbar, click on Options, then click on the \u201cTrusted sites\u201d tab.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/ublock-trusted.png\")
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\nWe hope this helps you, Daniel.<\/span><\/p>\n
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\nHi, I have another question. So, glad you are always here to help. I have been saving your daily emails on a flash drive every day. I went to open one and it was a bunch of things in a column. I could not make out anything. I opened the other ones I had saved, and they were all like that. When I saved one, I opened it and clicked on save as to the flash drive. Can you tell me what I did wrong or how to save them to a flash drive? Is there any hope to recover the ones I have already saved? Again, thank you for all the help you have given me in the past. I truly appreciate all the help. You, always answer very quickly. Many thanks again. Have a great day!<\/span><\/p>\n
\nHi Jane. It depends on how you read them. Do you read them with an Email program? If so, what program? Many programs save the files as EML files and you can store them on a flash drive, but it would be inconvenient since they\u2019re small (under 60KB for the Weekly and only a few KB for the Daily newsletters). It would take about 200 newsletters to make 1 Megabyte and 20,000 to make one gigabyte.<\/span><\/p>\n
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\nMy sister bought an antivirus for her computer. She removed Norton but it seems to be still there, is there any way to remove it completely? Thanks for any help you might give.<\/span><\/p>\n
\nHi Connie. Sadly, you cannot completely install Norton without using the Norton removal tool. Norton knows that the average computer user is going to try to uninstall Norton using Control Panel > Programs > Uninstall a program. However, if you do that, it leaves parts of Norton behind, sometimes including a part to remind you that Norton is no longer protecting your computer \u2013 even though another antivirus may be.<\/span><\/p>\n
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<\/a><\/span><\/p>\nMake a small donation and help us help you!<\/span><\/a><\/span><\/h2>\n
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\nHello to you both \u2013 I have photos kept on Amazon Drive. I received an email from them saying that as of December there will no longer be any backup service. OK \u2013 all well & good, but I have no idea how to move those photos from Amazon to One Drive cloud. I suspect a simple way exists, but it is eluding me. So \u2013 help, please. Kind regards \u2013 Dianne Adams.<\/span><\/p>\n
\nHi Dianne. Here\u2019s how to download files from Amazon Drive to your PC.<\/span><\/p>\n
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\nDianne wrote back: \u201cHello TC. I knew there was a simple solution, but I was so wound up about saving my 101 photos of my cat and my family, that the simple solution eluded me. Thank you so much for your endless patience and excellent work. Kind regards \u2013 Dianne.\u201d<\/em><\/span><\/p>\n
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\nHi there. Since I upgraded my Windows 10 computer to Windows 11,\u00a0 my Bing wallpaper is gone. I really miss seeing the new wallpaper every day. How can get this back on my computer? Thanks for your help. I really enjoy your daily and weekly newsletters.<\/span><\/p>\n
\nHi Cathy. Thanks for your nice comments.\u00a0 Here’s the article we wrote about the Bing wallpaper app<\/a>. It contains a download link and other information. The Bing Wallpaper app works on Windows 10 and Windows 11.\u00a0<\/span><\/p>\n
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\nHello again Darcy and TC. Will programs run satisfactorily if installed on an external drive? I am using Windows 10, My C is solid state 250 GB and is very nearly full causing my computer to run slow and for Windows and office programs to often become unresponsive. All documents, Outlook files, etc. are on the much larger D internal hard drive. Thanks for your news, information, and help. Regards, Rhonda<\/span><\/p>\n
\nHi Rhonda, Generally programs will run slower on an external drive. You should move files off your SSD that don\u2019t have to run (Pictures,, documents, etc.) You can move those entire folders to your external drive but you need to do that correctly and then leave the external plugged in all the time or you\u2019ll get error messages.<\/span><\/p>\n
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