The winter weather brutality continues; February is waning. Crocuses, undeterred, rise up from the earth. It’s the last Bonus Questions & Answers for February 2025.\u00a0 And besides all that, it’s<\/span> Saturday and time for another edition of Saturday Bonus Questions and Answers. Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Saturday Bonus Questions and Answers – 022225<\/strong> Peggy got an email from McAfee but doesn\u2019t use McAfee<\/strong><\/span> Our answer<\/strong><\/span> So, don\u2019t worry. The email was not from McAfee although it looked like it was. They call emails like the fake email from McAfee \u201cPhishing\u201d emails for a reason \u2013 these miscreants send out emails by the tens of millions hoping to catch a few \u201cphish\u201d and make some easy money.<\/span><\/p>\n Phishing is a big business \u2013 if only a few \u201cphish\u2019 bite, these criminals can make a lot of money. So always be careful with email.<\/span><\/p>\n We hope this helps you, Peggy.<\/span><\/p>\n Kenda can\u2019t find Adobe Reader on her PC<\/strong><\/span> Our answer<\/strong><\/span> Abode products usually don\u2019t come pre-installed on Windows 10 or Windows 11 PCs. If you\u2019re talking about Adobe Reader, it\u2019s not necessary anymore because you can open PDF files with any modern browser. Windows comes with Microsoft Edge and Edge will have any PDF file so you can read them. You can also open PDF files with Chrome, Firefox, Opera, Brave, and others.\u2019<\/span><\/p>\n If you still feel you need Adobe Reader you can get it free here<\/a> \u2013 but be forewarned Adobe will try to install McAfee Security Scan and McAfee Safe Connect, two useless McAfee products basically used to goad you into installing McAfee antivirus. So, if you do decide to get Adobe Reader, be sure to uncheck the McAfee boxes on the page before downloading. And we\u2019ve had people who claimed they\u2019ve unchecked those boxes and still got the McAfee products.<\/span><\/p>\n We hope this helps you, Kenda.<\/span><\/p>\n Robert wants to make Irfanview the default image viewer on Windows 11<\/strong><\/span> Our answer<\/strong><\/span> Irfanview will be on the list. Click on it. Then you\u2019ll have to choose the file types you want it to open. The basic image file types are BMP, GIF, ICO, JPEG, JPG, PNG, RAW, TIF, TIFF, WBMP, and WEBP. You\u2019ll need to select each by clicking the large plus sign (+) under each file format and then select Irfanview from the list that appears.<\/span><\/p>\n It\u2019s not as easy as it is on Windows 10, but you can still set Irfanview as the default image viewer on Windows 11.<\/span><\/p>\n Please help us to keep on helping you!<\/span><\/strong><\/a><\/span><\/p>\n This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n If you don\u2019t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year\u2026 and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n So if you don\u2019t need any of our products or services right now, please help us by donating right now<\/strong><\/a>.<\/strong><\/span><\/p>\n Interested in making a monthly gift? Visit this page<\/strong><\/a>. Help us to keep on helping you!<\/span><\/p>\n Thank you so much for your support!<\/span> Anne says if she can\u2019t trust mail from Norton who can she trust?<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> The rule of thumb we use and teach is never click a link in an email from a company that deals with money. If you want to check out Norton\u2019s special offers, go directly to their site by typing in the URL in your browser.<\/span><\/p>\n And one more good rule to follow \u2013 if it sounds too good to be true then it probably is. If the email contains glaring spelling or grammatical errors or is written in very poor English it is probably spam.<\/span><\/p>\n Never click links that ask you to change your password, or tell you you\u2019ve been compromised, etc. Always visit the site involved by typing in the URL in your browser.<\/span><\/p>\n And though you didn\u2019t ask, I wanted to give you our thoughts on Norton\/LifeLock. We don\u2019t trust Norton\/LifeLock. LifeLock has been sued several times for false advertising. In my opinion, making people believe a program can protect them from identity theft when it can\u2019t possibly do that only causes more identity theft because people let their guard down. Lifelock does not prevent identity theft. Norton is famous for bait-and-switch tactics, luring customers in with a low price then increasing the price or even doubling the price over time.<\/span><\/p>\n Richard has a couple of issues with Windows 11<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> Pinning a folder to the taskbar is not the same as Windows 10. Even in Windows 10, it was not just a matter of dragging and dropping but this does not work in Windows 11. If you\u2019re willing to do a little wrok you can pin files and folders to taskbar in Windows 11<\/a> \u2013 although this can change with any Windows 11 updates.<\/span><\/p>\n It\u2019s easy to pin a folder or app to the Start menu in Windows 11, though. All you have to do is right-click and choose \u201cPin to start\u201d. So, I\u2019m not sure why you\u2019re having trouble pinning apps\/folders to the start menu. The main start menu does not show everything that is in the start menu, to see the entire start menu, click on \u201cAll apps\u201d near the top right. When you see that you\u2019ll see a menu similar to other versions of Windows.<\/span><\/p>\n Ken wants to know how to make his computer ask for a password after waking it from sleep mode<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> \u2014 Right-click on the start button and click \u201cSettings\u201d.<\/span><\/p>\n \u2014 In Settings click on \u201cAccounts\u201d and then click \u201cSign-in options\u201d.<\/span><\/p>\n Under Sign-in Options, under \u201cRequire sign-in\u201d make sure under \u201cIf you\u2019ve been away, when should Windows require you to sign in again?\u201d \u201cWhen PC wakes up from sleep\u201d is selected. See the screenshot below.<\/span><\/p>\n If you are using a screen saver do this:<\/span><\/p>\n \u2014 Type Screensaver in the taskbar search. Press Enter when \u201cChange Screensaver\u201d appears in the search results.<\/span><\/p>\n \u2014 Make sure the box next to \u201cOn resume, display logon screen\u201d is checked. Then click Apply\/OK.<\/span><\/p>\n We hope this helps you, Ken.<\/span><\/p>\n We’ve helped hundreds and hundreds of you with your computers since we started our <\/strong> Cloudeight Direct Computer Care Service<\/strong><\/a>! If you’re having computer problems – we CAN help you! <\/strong><\/span><\/p>\n We all know that sooner or later our computers are going to start having problems. We can help you with any computer need — from diagnosing and fixing Windows problems – to cleaning up your computer and optimizing it — and more. We can do almost anything you need done and we guarantee our work – you’re either satisfied or we’ll refund your money.<\/span><\/p>\n We connect to your computer and fix it while you watch<\/strong><\/span><\/p>\n We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you’d like to ask we’ll be glad to answer them for you.\u00a0 We don’t just fix your computer, we explain what we’re doing and why we’re doing it and we are right there with the entire time. Since we’ve started we’ve helped hundreds of you with your computer problems and we’ve received dozens of referrals and testimonials from our readers and customers.<\/span><\/p>\n We offer many other computer services too! If you have a problem with your computer – we can fix it!<\/span><\/p>\n Get more information about Cloudeight Direct Computer Care and\/or get your repair keys here.<\/a><\/strong><\/span><\/p>\n Brenda wants to change the size of the taskbar icons on her computer<\/strong><\/span> Our answer<\/strong><\/span> Luckily, there are BAT files you can download and run to change the size of the icons on your taskbar to small, medium, or large (default). See this page<\/a> to download the BAT files and instructions.<\/span><\/p>\n We hope this helps you, Brenda.<\/span> Pearl needs to convert an MS Word document to PDF<\/strong><\/span> Our answer<\/strong><\/span> Another easy way to convert a Word document to a PDF file is to use one of the many free online tools. Here\u2019s one we\u2019ve featured before\u2026<\/span><\/p>\n https:\/\/smallpdf.com\/word-to-pdf<\/a><\/span><\/p>\n All you have to do is visit that page, select the Word doc you want to convert to PDF and click the convert button. You\u2019ll see it says \u201cConverting\u201d then when the conversion is done, you will see a download button appear. Click the download button to download your PDF file.<\/span><\/p>\n We hope this helps you, Pearl.<\/span><\/p>\n David wants to add the Brave search engine to MS Edge<\/strong><\/span> Our answer<\/strong><\/span> That should take you straight to the \u201cManage search engines\u201d settings section. In Manage Search Engines, click on the \u201cAdd\u201d button and enter the following:<\/span><\/p>\n Search engine:<\/span> Keyword: (this can be anything you like, for example \u201c:br\u201d or BRAVE instead of \u201cbrave.com\u201d )<\/span> URL with %s in place of query:<\/span> After you\u2019ve done that, click the \u201cSave\u201d button to add the Brave Search engine to your Microsoft Edge browser\u2019s search engine list.<\/span><\/p>\n We hope this helps you, David.<\/span><\/p>\n Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you’re entitled to a free version upgrade to Reg Organizer 9.40. Works great with Windows 10 and Windows 11!<\/span><\/p>\n Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n
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\nI just got an email from McAfee. I have not used McAfee since I bought my first computer 20+ years ago. My email address has changed numerous times since then. How can these people still contact me with an email that has absolutely no basis in truth?<\/span><\/p>\n
\nHi Peggy. This is a widespread and popular phishing scam. We have seen it, just as millions of others have. This spam\/scam\/phishing mail was sent to tens of millions whether they ever used McAfee or not. There\u2019s a similar scam letter going around claiming to be from Norton. These scammer-spammers harvest email addresses from the Web and buy spam lists created from data obtained from data breaches as well as from companies who share\/sell data including email addresses.<\/span><\/p>\n
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\nI have been a fan for a long time. I tried to download a file only to find no Adobe on my computer. I have spent several hours on this problem without any answers. Any help you can give would be greatly appreciated. Thank you, Kenda H.<\/span><\/p>\n
\nHi Kenda. Thanks!<\/span><\/p>\n
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\nI would like to know if you have a solution to make IrfanView the default viewer in Windows 11. It is not listed in the properties list. You can right-click on a photo and it is an option to view it with IrfanView. I would much appreciate some help.<\/span><\/p>\n
\nHi Robert. Open Irfanview, and click on Options > File Associations. Then in the dialog that opens, click \u201cDefault Apps\u201d. Although it still says Windows 10, Default apps in Windows 11 will open when you click on the Default Apps button.\u00a0<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoaave\/images\/2022\/irfy1.png\")
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\n![\"Help](\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\")
<\/span><\/p>\nMake a small donation and help us help you!<\/a><\/span><\/h2>\n
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\nI have Norton 360 installed. Recently, an email from Norton advised me if I renewed right now I could get a two-year subscription for the price of a one-year subscription. This did not sound right. I contacted Norton and they replied that they never offer deals like that. My problem is that I cannot trust emails from Norton bona fide or not! It\u2019s a bit of a Catch-22. Any ideas on how to distinguish the good from the bad?<\/span><\/p>\n
\nHi Anne. There\u2019s no one way to tell if an email is a scam unless you\u2019re really good at investigating email headers. It\u2019s not easy to do and even those can be forged.<\/span><\/p>\n
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\nI just upgraded to Windows 11. Two issues so far. First, the touch keypad no longer works. I\u2019m typing this on an old keyboard I attached. Secondly,\u00a0I see no way to attach a file folder to the taskbar. I put them in the start menu, which was not easy. Any help would be appreciated.<\/span><\/p>\n
\nHi Richard. If you\u2019re talking about the Windows touch keyboard\u2026 if you right-click on the desktop, choose \u201cPersonalization\u201d and look under \u201cTaskbar corner icons\u201d you\u2019ll see a switch for Touch Keyboard. You can turn it on from there. I just tried my touch keyboard in Windows 11 on both Windows 11 PCs and it works fine. If that doesn\u2019t work then you have a Windows issue that may require you to reinstall Windows 11 or run SFC\/DISM scans. Or perhaps a future update will fix it.<\/span><\/p>\n
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\nI want to make sure that no one else can access my computer. How can I set my computer up to ask for a PIN after it wakes from sleep?\u00a0 I hope you can help \u2013 I can\u2019t seem to find an answer that works. I\u2019m counting on you!<\/span><\/p>\n
\nHi Ken. Assuming you\u2019re not using a screen saver do this:<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2023\/woke.png\")
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\nHi Guys. I have just updated to Windows 11 and although it is not very complicated I find I am struggling with a few things. Some of them I will be able to work out I hope, but the one that has me beat is\u2026how do I reduce the size of the icons on my taskbar? I like them to be small but they are quite large. I went into Taskbar settings but couldn\u2019t find anything helpful. I would be so grateful if you could advise me on how to do this. Thank you and kind regards. Brenda.<\/span><\/p>\n
\nHi Brenda. Unlike Windows 10 and most versions of Windows before it, Windows 11 does not have a simple setting to show small or large icons. One way to change the size of the icons is by editing the registry which we do not recommend as doing it may cause problems such as taskbar misalignment and more serious problems.<\/span><\/p>\n
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\nBrenda wrote back: \u201cThank you! That was easy! Brenda.\u201d<\/em><\/span><\/p>\n
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\nI needed to change an MS Word document to a PDF (of a JPEG). How do I do that? Is there a program to do that?<\/span><\/p>\n
\nHi Pearl. You can convert any file to PDF using Windows 10\u2019s (or Windows 11) Print to PDF feature. See our tutorial here<\/a>.<\/span><\/p>\n
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\nHow do I add the Brave search engine to Microsoft Edge? It is not in the list of search engines shown in Edge. Thanks.<\/span><\/p>\n
\nHi David. Open Microsoft Edge and enter the following into the address bar at the top: edge:\/\/settings\/searchEngines<\/span><\/p>\n
\nBrave<\/span><\/p>\n
\nbrave.com<\/span><\/p>\n
\nhttps:\/\/search.brave.com\/search?q=%s&source=desktop<\/span><\/p>\n
\n![\"Reg](\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\")
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