{"id":29915,"date":"2025-03-08T08:05:31","date_gmt":"2025-03-08T13:05:31","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=29915"},"modified":"2025-03-08T08:05:31","modified_gmt":"2025-03-08T13:05:31","slug":"saturday-bonus-questions-and-answers-030825","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-030825\/","title":{"rendered":"Saturday Bonus Questions and Answers &#8211; 030825"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong>Saturday Bonus Questions and Answers &#8211; 030825<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">It&#8217;s that time of year again. It&#8217;s time to play change the clocks. Why do we keep doing this? Someone give me an answer! Don&#8217;t forget to switch your clocks if you live in a clock-switching area. And yes, you&#8217;re right! It&#8217;s<\/span><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"> Saturday and time for another Saturday Bonus Questions and Answers edition.<br \/>\n<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0<a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/2025\/spring\/\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style818\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2025\/spring25a,.png\" alt=\"Cloudeight Spring Cleanup Checkup Optimization\" width=\"488\" height=\"187\" \/><\/a><\/p>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif; color: #3366ff;\"><strong>SPRINGTIME IS HERE!<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif; color: #ff9900;\"><strong>IT&#8217;S TIME TO GET YOUR COMPUTER READY FOR SUMMER!<\/strong><\/span><\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It&#8217;s springtime and it&#8217;s time to get your computer ready for summer. With our new Spring Checkup, Cleanup, and Optimization service, we&#8217;ll make that EASY for you.<\/span><\/p>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll check your PC, clean it up, optimize it, and get it ready for summer.<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here&#8217;s what we&#8217;ll do for you:<\/span><\/p>\n<\/div>\n<ul>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll connect to your computer and check all installed programs and browser extensions<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll do a deep scan for malware.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll check your Windows settings for best performance and privacy<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll optimize your startups.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll clean temporary and junk files and give your PC a good spring cleaning.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>ALL FOR JUST $20<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/direct\/2025\/spring\/\" target=\"_blank\" rel=\"noopener\"> <strong>Get your Spring PC Checkup, Cleanup, and Optimization now! It&#8217;s only $20 and only for a limited time!<\/strong><\/a><\/span><\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt; color: #3366ff;\"><span style=\"color: #18c784;\"><strong>Saturday Bonus Questions and Answers &#8211; 030825<\/strong><\/span><strong><br \/>\n<\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Laura says Bing has taken over<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Bing keeps taking over Google Chrome. Someone said I should use Restoro to check it out. Please do you have an answer? Thank you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Laura. Bing is a Microsoft search engine. I am guessing you added a Bing toolbar (extension) or some other extension to Chrome that keeps switching your search engine. It could be a search engine hijacker.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Try this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Type CHROME:\/\/EXTENSIONS in the Chrome address bar &amp; press \u201cEnter\u201d<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Disable or remove any extension that contains the word Bing or Search<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can also remove Bing from the list of search engines available in Chrome.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Type CHROME:\/\/SETTINGS\/SEARCH in the Chrome address bar &amp; press \u201cEnter\u201d<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Make sure your default search engine is set to Google.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/bingo.png\" alt=\"Cloudeight Google Chrome Tips\" width=\"588\" height=\"132\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. After you click \u201cManage search engines, you can remove Bing from the list of available search engines, if you choose to do so.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/bingo1.png\" alt=\"Cloudeight InfoAve\" width=\"574\" height=\"207\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If the above doesn\u2019t stop Bing, <a href=\"https:\/\/tinyurl.com\/u7j7ltt\" target=\"_blank\" rel=\"noopener noreferrer\">reset Chrome by following the instructions on this page<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Resetting Chromes returns Chrome to its defaults. Keep in mind this does not remove bookmarks. It disables all extensions, clears Chrome history and cache, and restores Chrome to its factory defaults.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Restoro is malware in our opinion. It\u2019s scammy and it can mess up your computer. Our advice is don\u2019t use it. It\u2019s certainly not the miracle cure it claims to be. If you have installed it, we recommend you uninstall it.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Mike\u2019s friend sent him a tip on how to make his computer lightning-fast<br \/>\n<\/strong>How to kill Win 10 apps\u2026 A friend of mine found on the web how to disable all the extra apps on Win10 to trim his PC down to the bare minimum and reported blinding speeds as a result. Rather than search the internet, I thought I\u2019d ask the experts \u2013 YOU! Where do you look to disable or even remove all the nonessential programs in Windows 10? A list of what to kill or keep and where to find those controls would be terrific.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Michael. There are a lot of myths going on here. Windows Store apps don\u2019t use any resources when they\u2019re not running. And you can stop any app from running in the background by going to Settings &gt; Apps &gt;Privacy &gt;Background apps and turning the switch at the top under \u201cLet apps run in the background\u201d to \u201cOff\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Some people refer to desktop programs as \u201capps\u201d. The only programs that generally affect performance are the ones starting with Windows. The only programs that need to start with Windows are programs like antivirus programs or programs necessary for an essential function like the computer\u2019s sound. There are dozens of programs (many free) that help control startups. Generally, there should not be more than 4 or 5 programs starting with Windows.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Our two favorite programs to use to manage Windows startup programs are <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/hibit-uninstaller-revisited\/\" target=\"_blank\" rel=\"noopener\">HiBit Uninstaller<\/a> and <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/autoruns-the-ultimate-startup-manager\/\" target=\"_blank\" rel=\"noopener\">Autoruns<\/a>. You can also use Windows Task Manager to control start-ups. Hibit and Autoruns are more robust.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Cutting back on startup programs can make a big difference in computer performance, but \u201clightning-fast\u201d is probably more due to having a lot of RAM than it is to turning off background apps and keeping startup programs to a minimum, although it\u2019s always helpful to keep things under control.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Task Manager is also a good way to see what programs are using the most resources thus slowing down your computer. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-use-windows-task-manager-to-find-out-why-your-pc-is-running-poorly\/\" target=\"_blank\" rel=\"noopener\">See this article<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And I can tell you this if a Windows 10 or Windows 11 PC has only 4GB of RAM, there\u2019s no way on God\u2019s green earth, that that computer is going to be lightning-fast no matter what do. The more programs you open the fewer resources you\u2019ll have available. And most people don\u2019t realize that with most browsers, each tab opens as a separate process. So having 20 browser tabs open will slow down any computer that doesn\u2019t have enough installed RAM. We don\u2019t suggest running Windows 10 or Windows 11 with less than 8 GB of RAM.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My $280 cheapie Windows 11 computer runs \u201clightning-fast\u201d because it has 12 GB of RAM. And even with more than adequate RAM, I still don\u2019t allow many programs starting with Windows<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, whenever I hear someone saying \u201cOh, you and do this and that and make your computer lightning fast\u201d I raise my eyebrows and think \u201csure\u201d \u2013 because this is the fallacy promoted by the many scammy One-Click-Wonder-Fix programs.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, I guess, my answer isn\u2019t what you wanted to hear, but we hope it\u2019s helpful anyway.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Mike wrote back: \u201c<em>Brilliant answer TC! You\u2019re the best! My friend does have heaps of RAM.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Larry says his \u201cwebmail\u201d adblocker no longer works<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello, folks! I need some advice and I know you computer wizards can help me. I used Web Ad Blocker for a long time, and it worked to block all the ads in all of my email programs (Outlook and Gmail), but then suddenly quit working. I uninstalled it and reinstalled it, and the ads continue to appear, especially in my Outlook mail. I remember you guys recommending this program and that is why I got it, and it has worked great for years. Reinstalling it did not help. Is Web Ad Blocker no longer viable? Is there another (easy) program that I could install to block ads in my mail, which are so distracting? Thank you both so much, I would be lost without you guys there to help and guide us old folks! I trust your judgment and know you will give me the best advice. Thank you, from your friend! Larry H.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Larry. Thanks so much.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We have never heard of a webmail ad blocker and we\u2019re not familiar with \u201cWeb Ad Blocker\u201d so we have no idea what\u2019s going on with it. The only two ad blockers we\u2019ve ever recommended are Privacy Badger and uBlock Origin. While we recommend installing them both, if you\u2019re only going to install one, then you should install uBlock Origin. It will block ads on all web pages including on webmail pages.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/ublock-origin-can-help-keep-you-safe\/\" target=\"_blank\" rel=\"noopener\">You can read more about uBlock Origin here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/ublock-origin-lite-an-excellent-adblocker-that-works-with-google-chrome\/\" target=\"_blank\" rel=\"noopener\">If you&#8217;re using Google Chrome check out uBlock Origin Lite.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you\u2019re interested in adding the Privacy Badger extension to your browser also, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/privacy-badger-your-badger-of-privacy\/\" target=\"_blank\" rel=\"noopener\">see this page.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Larry.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Help us to keep on helping you.\" width=\"560\" height=\"186\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"font-size: 18pt;\">Please help us to keep on helping you!<\/span><\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n<h2 class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\">Make a small donation and help us help you!<\/a><\/span><\/h2>\n<p class=\"auto-style13\"><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you don\u2019t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year\u2026 and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So if you don\u2019t need any of our products or services right now, <a href=\"https:\/\/thundercloud.net\/donation.htm\"><strong>please help us by donating right now<\/strong><\/a><strong>.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Interested in making a monthly gift? <a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><strong>Visit this page<\/strong><\/a>. Help us to keep on helping you!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thank you so much for your support!<\/span><span class=\"auto-style9\"><br \/>\n<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Dennis cannot figure out how to network his computers<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019ve tried and tried, but I cannot set up a network among our 3 computers. 2 are Windows 11 and the other is an old MS Surface running Windows 10. Can you recommend some kind of reading material in regular English (and illustrations won\u2019t hurt) that will help this old fart accomplish something that I think most 3rd graders can do with ease?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Dennis. First, it\u2019s not true (anymore) that networking computers is something any 3rd grader could do. Maybe back in the days when Windows still had \u201cHomegroups\u201d, but Windows 10 and Windows 11 do not. Networking is not simple anymore, it requires a lot of steps and some time. Before you attempt to network 3 computers, you should network the two Windows 11 computers and then add the Windows 10 computer following similar steps. There are some differences between what you need to do in Windows 11 and what you need to do in Windows 10 but they are still similar.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It\u2019s a lot easier to share files and folders between computers (file\/folder sharing) than it is to network them. But since you asked, and since we are not going to get into writing guides for networking, we\u2019re going to point you in the right direction. <a href=\"https:\/\/helpdeskgeek.com\/networking\/how-to-network-two-computers-together-running-windows-11-10\/\" target=\"_blank\" rel=\"noopener\">Here\u2019s a guide that may help you<\/a>. It shows how to network two computers \u2013 and that\u2019s what you should do. Once the two are networked, you can then add the third.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To say that it\u2019s so simple any third-grader could do it may have been true back in the days of \u201cHomegroups\u201d but it&#8217;s not that elementary anymore.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Dennis.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Doris says her Windows 10 Start button has disappeared from her taskbar<br \/>\n<\/strong>I hope you can help me with this. My start button on my taskbar has disappeared. Can you tell me how to find it? Or maybe you can do it for me?\u00a0 I am an old senior citizen and have a hard time following instructions. I have a Cloudeight Direct service key from 2017 which I can use. Thank you Doris G.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Doris. This may be something I would need to look at since I don\u2019t know if you had your Windows 10 PC set up to look like Windows 7 or not. If you did and if Classic Shell was installed then we\u2019d need to reinstall it or remove it and just go with the Windows 10 Start button.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But before we go through all of that, let me ask you to try two things for me:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">#1. If you press the Windows key (it\u2019s the key on the bottom of your keyboard with the Windows logo on it) \u2013 does your Start Menu open?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">#2. Shut down your PC. Power it off completely. Make sure you hold the power button in for at least 30 seconds so all power is off and no lights on your computer are lit. Leave your computer off for at least 5 minutes \u2013 then turn it back on. Is your Start button there?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Let me know the answer to those 2 questions and we\u2019ll go from there.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Doris wrote back: \u201c<em>Thanks so much! I turned my computer off for about 5 minutes and then turned it on, and the\u00a0 Start button was back on my taskbar. You two are great! Thanks again. Doris.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Barbara says her computer screen is upside-down<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How do I fix an upside-down display? My desktop screen turned upside-down this morning. HELP!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Barbara. There\u2019s an easy fix. The works on any version of Windows including Windows 10 and Windows 11. You can make your upside-down screen right-side-up by holding down the CTRL+ALT keys and tapping the UP ARROW key on your keyboard.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Barbara.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/2025\/spring\/\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style818\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2025\/spring25a,.png\" alt=\"Cloudeight Spring Cleanup Checkup Optimization\" width=\"488\" height=\"187\" \/><\/a><\/p>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif; color: #3366ff;\"><strong>SPRINGTIME IS HERE!<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif; color: #ff9900;\"><strong>IT&#8217;S TIME TO GET YOUR COMPUTER READY FOR SUMMER!<\/strong><\/span><\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It&#8217;s springtime and it&#8217;s time to get your computer ready for summer. With our new Spring Checkup, Cleanup, and Optimization service, we&#8217;ll make that EASY for you.<\/span><\/p>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll check your PC, clean it up, optimize it, and get it ready for summer.<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here&#8217;s what we&#8217;ll do for you:<\/span><\/p>\n<\/div>\n<ul>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll connect to your computer and check all installed programs and browser extensions<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll do a deep scan for malware.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll check your Windows settings for best performance and privacy<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll optimize your startups.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We&#8217;ll clean temporary files and junk files and give your PC a good spring cleaning.<\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>ALL FOR JUST $20<\/strong><\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/direct\/2025\/spring\/\" target=\"_blank\" rel=\"noopener\"> <strong>Get your Spring PC Checkup, Cleanup, and Optimization now! It&#8217;s only $20 and only for a limited time!\u00a0<\/strong><\/a><\/span><\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Janice asks if we have a list of freeware we recommend<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello\u2026could you please tell me where I can find a list of programs that you endorse? I need to find the Image Resize and the Copy to\/Move to programs that I had on my computer before it had to be \u201cfixed\u201d. Thanks for all!! Janice<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Janice. Thanks!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We have 16 free programs in our Freeware Hall of Fame which we updated in April 2022. You can resize images with any image editor \u2013 our freeware picks \u201cIrfanView\u201d and \u201cFastStone Image Viewer\u201d make it quick and easy to resize images. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/our-sweet-16-freeware-picks\/\" target=\"_blank\" rel=\"noopener\">You can see our Freeware Hall of Fame here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Adding \u201cCopy to\u201d &amp; \u201cMove to\u201d to your right-click menu doesn\u2019t require a program. It just requires a couple of files you need to download. Since you\u2019re using Windows 10, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-put-copy-to-and-move-to-back-on-your-windows-10-right-click-menu\/\" target=\"_blank\" rel=\"noopener\">see our tutorial on how to add \u201cCopy to\u201d and \u201cMove to\u201d to your right-click menu here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Janice.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>David wants to know what we recommend to open, print, and save PDF files<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darcy. What do you recommend to \u2018open\u2019; \u2018print\u2019; \u2018save\u2019 PDF files? Stay safe, David.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi David. Any modern browser (Edge, Chrome, Firefox, Brave, Opera, etc.) can both open PDF files. Edge is pre-installed on all Windows 10 and Windows 11 computers. Once you open the PDF file you can print it using the browser\u2019s \u201cPrint\u201d function or just use the Windows shortcut CTRL+P to print it. You can also save the PDF file instead of, or in addition to, printing it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, David.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Cathy asks about the Brave browser<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I got something in my mailbox and I like to get your opinion on it. It says to switch for free at brave.com\/my data. Want to take back control? Just take back your browser. Brave is a browser that is built to be privacy-safe with a single click. I am not sure if you already talked about this. Thanks, Cathy.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Cathy. Brave is a free privacy browser. It\u2019s not dangerous, but it\u2019s not totally private either. Is it more private than Chrome or Edge? Probably. Is it completely private \u2013 no. Does it work well \u2013 yes it works just like Chrome and Edge since it\u2019s based on the Chromium browser as are Chrome, Edge, and several others.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It won\u2019t hurt to try Brave \u2013 you can install it and try it out without having any effect on your default browser. You can get it at <a href=\"https:\/\/brave.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/brave.com\/<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Just remember, if someone or some software application promises you 100% privacy -it\u2019s 100% NOT true. 100% privacy on the internet is a fallacy.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Cathy.<\/span><\/p>\n<hr \/>\n<p><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style1\"><span class=\"normaltext\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer: Cloudeight recommended and endorsed.\" \/><\/span><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you&#8217;re entitled to a free version upgrade to Reg Organizer 9.40. Works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer &#8211; A Swiss Army Knife of Windows Tools &#8211; Works Great on Windows 10 and Windows 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Walter can\u2019t get a program to open in a full-screen window anymore<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. My computer just started a weird problem that my 87-year-old mind can\u2019t figure out. When I start my computer and click on a program, it only opens up in a window that takes up only about a quarter of the screen. In the past, it used to open full screen and leave a space at the bottom so I could see the taskbar. I can manipulate the window so it fills the entire screen but it is annoying. Is there a fix for this or is this a special feature of an update? Thank you, Respectfully, Walter.<\/span><\/p>\n<p><span class=\"auto-style1\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Walter. Here\u2019s an easy fix for the misbehaving program window. Open the program and adjust the window to the size you want it to be, then close it this way:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hold down the SHIFT key and while holding the SHIFT key down, close the program by clicking the X in the top right corner. The next time you open the program, the window will be the way you want it. This tip works with almost any program.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Walter.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Rhonda asks about screenshots and the Windows key<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darcy and TC. Isn\u2019t it necessary to hold down the window key for the screenshot to be saved in the Pictures &gt; Screenshots folder? Rhonda\u2026 PS I do love your newsletter<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rhonda. Yes, you need to use the Windows key while tapping the PrtScr key if you want Windows to automatically take the screenshot and save it in your Pictures &gt; Screenshots folder. If you just press the PrtScr (Print Screen) key (without holding down the Windows key) you\u2019ll copy the screenshot to the clipboard. Then you\u2019ll need to open an image editor (MS Paint, Photos, IrfanView), click \u201cFile\u201d &gt; \u201cPaste\u201d and choose the location where you want to save it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this answers your question, Rhonda.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Mildred\u2019s taskbar search no longer works<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi folks. I need a little help. My taskbar search doesn\u2019t respond. I have done shutdowns. I can\u2019t do a system restore as it doesn\u2019t respond to create a restore point in the taskbar search. Am I making any sense? I still have a Computer care number. Thank you for all your help in the past and hopefully you have an answer for me\u2026 Mildred.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Mildred. This could be a difficult issue to solve. But let\u2019s see if we can help you with this.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here are some things you can try.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Run the Windows troubleshooter \u2013 Windows has a built-in troubleshooter that can help identify and fix issues with the taskbar search. To access it in Windows 10 open Settings &gt; Update &amp; Security &gt; Troubleshoot &gt; Search and Indexing. In Windows 11, open Settings then click on System &gt; Troubleshoot &gt; Other troubleshooters &gt; Search and Indexing.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/sindex.png\" alt=\"Cloudeight InfoAve\" width=\"600\" height=\"463\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Reset Windows Search \u2013 resetting the Windows Search index can help fix issues with taskbar search. To do this, go to Settings &gt; Search &gt; Searching Windows &gt; Advanced Search Indexer Settings &gt; Troubleshoot Search and Indexing &gt; Advanced &gt; Rebuild.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Check for corrupt files \u2013 use the System File Checker (SFC) tool to scan for and repair corrupt system files. Open a Command Prompt as an administrator, type SFC \/SCANNOW, and press Enter. You can also right-click on the Start button and click on Command Prompt (admin), PowerShell (admin), or Terminal (admin) depending on your computer configuration. In Command Prompt, PowerShell, or Terminal at the prompt type, SFC \/SCANNOW and press Enter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Disable third-party search software \u2013 if you have any third-party search software (like Everything Search) installed, try disabling it to see if it is interfering with the taskbar search functionality.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If none of these solutions work, you may need to reset your computer which means reinstalling Windows but keeping all your personal files (pictures, documents, music, videos) and you\u2019ll need to re-install any software that didn\u2019t come with Windows like Google Chrome, Emsisoft, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please let us know if this helps you \u2013 or if you need more help.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Mildred wrote back: <em>\u201cThank you for the quick response. Reset Windows Search worked. Glad I didn\u2019t have to do a computer reset. That scares the pants off me!! Thank you again ever so much. What would I do without you? Mildred\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><strong>Don\u2019t need any of our products or services right now?<\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Help us to keep on helping you.\" width=\"560\" height=\"186\" \/><\/p>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">Please help us to keep on helping you!<\/span><\/strong><\/a><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This week we gladly helped dozens of people solve their computer problems by email quickly and free of charge.<\/span><\/p>\n<h2 class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\">Make a small donation and help us help you!<\/a><\/span><\/h2>\n<p class=\"auto-style13\"><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you don\u2019t need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year\u2026 and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So if you don\u2019t need any of our products or services right now, <a href=\"https:\/\/thundercloud.net\/donation.htm\"><strong>please help us by donating right now<\/strong><\/a><strong>.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Interested in making a monthly gift? <a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><strong>Visit this page<\/strong><\/a>. Help us to keep on helping you!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thank you so much for your support!<span class=\"auto-style9\"><br \/>\n<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Saturday Bonus Questions and Answers &#8211; 030825 It&#8217;s that time of year again. It&#8217;s time to play change the clocks. Why do we keep doing this? Someone give me an answer! Don&#8217;t forget to switch your clocks if you live in a clock-switching area. And yes, you&#8217;re right! It&#8217;s Saturday and time for another Saturday Bonus\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-030825\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4490,3764,4440,2897,1462,2574,4424,1683,1668,1669,3472,4439,1680,4353,3948,4221,4299,4447,3602,10,1961],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29915"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=29915"}],"version-history":[{"count":4,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29915\/revisions"}],"predecessor-version":[{"id":29944,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/29915\/revisions\/29944"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=29915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=29915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=29915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}