{"id":30166,"date":"2025-04-26T09:57:14","date_gmt":"2025-04-26T13:57:14","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30166"},"modified":"2025-04-26T09:57:14","modified_gmt":"2025-04-26T13:57:14","slug":"saturday-bonus-questions-and-answers-042625","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-042625\/","title":{"rendered":"Saturday Bonus Questions and Answers &#8211; 042625"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\"><strong>Saturday Bonus Questions and Answers &#8211; 042625<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It&#8217;s the last Saturday of April, and summer is just around the corner if you live in the upper half of the world; winter is just around the corner for those of you in the bottom half. Time flies like the wind, but fruit flies like bananas.<br \/>\n<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And today, of course, is Saturday, and it\u2019s time for another edition of Saturday Bonus Questions and Answers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Sometimes the best tips and tricks are hidden in the questions and answers we publish. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our\u00a0<a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<div>\n<hr \/>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt; color: #3366ff;\"><span style=\"color: #0000ff;\"><strong>Saturday Bonus Questions and Answers &#8211; 042625<\/strong><\/span><strong><br \/>\n<\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>JP is getting a new computer and has some questions<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darcy and TC. My old computer (5 years old) is beginning to show signs of dying. I decided to buy a new one according to the specs you had provided for us. 8GB RAM, 64bit, SSD, 3.0 GHz, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now I have to transfer my \u201cstuff\u201d from the old computer to the new one. I have stored all my photos and files on an external drive and I guess I only need to plug it into the new one to transfer all the data.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But how do I transfer my Google account, calendar events of the past and future, my Google email contacts, and Chrome bookmarks to my new computer? Also all my downloads over the past 5 years. I don\u2019t want to wipe the old computer clean until I\u2019ve secured all the data I had on it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, could you kindly direct me to the link where you tell us how to clean an old computer of all personal data? Thanks! It\u2019s so nice to have you around. JP<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi JP. Thanks for your nice comments!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can transfer data from the external drive to your new computer. One word of advice \u2014 if you backed up your Pictures, Documents, Music, etc. folders, when you move them to your new computer, be sure to open the folder on the external drive, select all the contents, and then move it to the appropriate folder on your new computer. If you simply move the entire folder you\u2019ll end up with a Pictures folder in Pictures. To view the contents you\u2019ll have to click on Pictures and then Pictures again\u2026plus new pictures you add on your new computer will go into the default Pictures folder. Then you\u2019ll have two pictures folders. It works the same way with Documents, Music, Videos, Desktop, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can open your downloads folder on your external backup and move the contents to the Downloads folder on your new computer, just as described for Pictures, Documents, Music, folders (etc.) that we already covered.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">One of the best things about having a Google account is that it stays the same no matter what computer you\u2019re using. You can use it on your phone, your new computer, or your old computer, or you wipe your old computer and still use it on your new computer. All you need to remember are your sign-in credentials \u2013 your username and your password. Once you sign into your Google account, your Gmail and all your contacts will be there no matter what device you\u2019re logged in with.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It would be best to save your bookmarks to an HTML file on our external drive., just in case. Then when you get your new computer set up, you can open Chrome and import your bookmarks straight from the HTML file you saved on your external drive.\u00a0<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-back-up-your-chrome-bookmarks-access-them-with-any-browser\/\" target=\"_blank\" rel=\"noopener\">Here\u2019s our tutorial about saving Chrome bookmarks to a file and how to import them<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And finally,\u00a0<a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/preparing-to-sell-or-give-away-a-windows-10-computer\/\" target=\"_blank\" rel=\"noopener\">here is our tutorial\u00a0<\/a>about wiping a Windows 10 computer before selling it or giving it away.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, JP. If you need anything else, let us know.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Mike wants to unlock a locked PDF file<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a locked PDF file and I forgot the password. Is there a safe way to get it open?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Mike. I don\u2019t have a locked PDF file to test with this, but Soda PDF has been around for a while.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Go to his page:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.sodapdf.com\/unlock-pdf\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.sodapdf.com\/unlock-pdf\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And follow the simple instructions. Let me know how well it works for you.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2013<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Mike wrote back:<em> \u201cIt worked great!\u00a0 It also gave me a copy of the file unlocked. Thanks! Mike.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Donna has a new ISP and still has connection problems<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I got a new ISP last week as I was having problems with my WiFi connection dropping out. With the new one, I have the same problem. For example, I lost my Internet connection 3 times today. I think it must be my computer. Is this something you may be able to look at on my computer? I have a Cloudeight Direct Computer Care key. It is old, I got it back in 2017. Is it still good? Do I need a new computer? Thanks, Donna.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Donna. It\u2019s probably not a problem with Windows. If you have used two different Internet Service Providers and your connection keeps dropping it is most likely a hardware issue.\u00a0 It may be your router, your modem, or your wireless adapter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The first thing you should do is call your ISP and have them check your connection and equipment. Generally, they can do this without coming to your home. They can tell you if it\u2019s your router or your modem.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If they don\u2019t find any problems, then it is most likely your wireless adapter. You can easily replace your computer\u2019s wireless adapter for less than $25. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/solve-many-common-wifi-problems-with-a-usb-wifi-adapter\/\" target=\"_blank\" rel=\"noopener\">See this page to learn more.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And you\u2019ll be happy to know that your Cloudeight Direct Computer Care key is good until you use it \u2013 it never expires.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you. If you have any more questions, please let us know.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Donna wrote back\u2026<em>\u201cThanks so much. I bought a USB wireless adapter as you recommended in your article. Now my problem is solved. Thanks again, Donna.\u2019<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/direct\/\"> <img loading=\"lazy\" decoding=\"async\" class=\"auto-style1\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2018\/direct18.png\" alt=\"Cloudeight Direct Computer Care \" width=\"422\" height=\"208\" \/><\/a><\/span><\/p>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><strong><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><span style=\"text-decoration: underline;\">The Best Computer Care and Repair &#8211; Anywhere!<\/span><\/span><\/strong><\/a><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. <a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"text-decoration: underline;\">Get PC service<\/span><\/a> from folks you trust at the best prices you&#8217;ll find anywhere.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"text-decoration: underline;\">Get more information here.<\/span><\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Eddie is considering replacing his PC with a Chromebook<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m a long-time customer and my Dell all-in-one bit the dust yesterday. Thinking about getting a Chromebook instead of a PC your thoughts?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Eddie. If you have an Android Smartphone you have a close facsimile of a Chromebook. While a Chromebook has a much larger screen and a regular keyboard, you can\u2019t multi-task, and you are locked into the Google Metaverse.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you don\u2019t need to multitask and you live with the apps available in the Google Play Store, then you would probably get along with a Chromebook. You can check your email, browse the web, do social networking, etc. but it\u2019s quite different than Windows.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, Eddie, it\u2019s a choice that only you can make. A Chromebook is not just like a Windows PC, though.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sharon has problems with the text cursor and text size in dialog boxes (Windows 10)<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m not sure how to word this but I see a large I with a top line and bottom line when I type. How do I delete it? It drives me nuts when I am typing. I have tried searching for the answer, to no avail. I know you will have the answer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, why is the text in dialog boxes so small? Can I make the text bigger? Sometimes I have to use a magnifying glass. Thanks as always, Sharon.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sharon. What I think you\u2019re describing as a big letter I, is the text cursor. If I\u2019m right, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-change-your-mouse-pointer-and-text-cursor-to-make-them-easier-to-see\/\" target=\"_blank\" rel=\"noopener\">our tutorial here<\/a> will help you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Scroll down to the Text cursor section \u2013 you\u2019ll see how easy it is to make the text cursor just the size and color you want it\u2026or just turn it off if you don\u2019t want it at all.<\/span><\/p>\n<p><span class=\"auto-style790\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style736\"> <img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/tcursor.png\" alt=\"Cloudeight InfoAve\" \/><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can make the text bigger in dialog boxes by doing this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hold down the Windows key and tap the U key. This opens the Ease of Access Center<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under Display, you\u2019ll see \u201cMake text bigger\u201d and under that a slider. Use the slider to make the text as big as you want and then click the \u201cApply\u201d button.<\/span><\/p>\n<p><span class=\"auto-style790\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style736\"> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2022\/bigger.png\" alt=\"Cloudeight InfoAve\" width=\"447\" height=\"381\" \/><\/span><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Sharon.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Rose Ann asks if she can trust LastPass<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When I sign in to LastPass, it advises me that my Gmail account has been breached. I see the following message:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u201cBreached? Here\u2019s what to do Go to the login page for this site: verifications.io Use the site\u2019s forgotten\/reset password option Often you\u2019ll find this under Account or Login settings on the site. Change your password. Use the LastPass password generator to create a strong, unique password. Cancel or Continue to site\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I was very suspicious but since it was LastPass I clicked the link. That opened a page that was identified as \u201cverifications.io\u201d but a warning came up that advised me that the site wasn\u2019t safe. I immediately closed the page. Now when I open my LastPass Security Dashboard the same warning tells me to go to verifications.io to change my Gmail password is there but if I click on it a warning pops up telling me that the site isn\u2019t safe and the page doesn\u2019t open. This is disconcerting! Can I trust LastPass?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rose Ann. First, verifications.io (or at least was) a safe site. It was breached 3 years ago (in 2019) and at the time was the biggest breach in history. See \u201c<a href=\"https:\/\/www.cpomagazine.com\/cyber-security\/largest-leak-in-history-email-data-breach-exposes-over-two-billion-personal-records\/\" target=\"_blank\" rel=\"noopener\">Largest Leak in History: Email Data Breach Exposes Over Two Billion Personal Records<\/a>\u201c.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Further, Verifications.io is a company that approves or verifies email addresses for third parties. They ensure that third-party email marketing campaigns are delivered to verified email accounts instead of fake ones.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I think what LastPass is telling you \u2013 and I\u2019m only guessing here \u2013 is that your email\/password was breached along with 2 billion others in the verifications.io data breach. But there\u2019s no way of knowing who\/what has your password.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The best thing to do is to change your Gmail password \u2013 since that\u2019s the account and password in question. The safe way to change your Gmail password is to go to <a href=\"https:\/\/accounts.google.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/accounts.google.com\/<\/a> and click on \u201cSecurity\u201d on the left. On the security page, click on Password (you\u2019ll be asked to sign in to Google again). On the next page, you can enter a new password and save it. You\u2019ll use the new password from then on to log into your Gmail \/ Google account.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To create a new password, you can either use the password generator in LastPass, create one of your own, or use a password generator on the internet l<a href=\"https:\/\/bitwarden.com\/password-generator\/\" target=\"_blank\" rel=\"noopener\">ike this one<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you create a new, strong password, copy the password. Then open Notepad (type NOTEPAD in the taskbar search and press Enter) and paste the new password into Notepad. Leave Notepad open. Then open LastPass remove the current password for your account and copy\/paste the new password you created. The reason for the Notepad file is just to be sure you copy &amp; paste correctly since you can see the password in plain text in Notepad. You can delete or save the Notepad file after you\u2019ve changed the password in LastPass. I suggest you save it until you\u2019re sure LastPass has been edited correctly and that you can log into your Google\/Gmail account.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Rose Ann.<\/span><\/p>\n<hr \/>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer: Cloudeight recommended and endorsed.\" \/><\/p>\n<p><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you&#8217;re entitled to a free version upgrade to Reg Organizer 9.31. Works great with Windows 10 and Windows 11.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Save $14 on Reg Organizer right now!<\/a><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif;\"><span style=\"font-size: 14pt;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Reg Organizer &#8211; A Swiss Army Knife of Windows Tools &#8211; Works Great on Windows 10 and Windows 11<\/strong><\/a><\/span><strong><span style=\"font-size: 14pt;\">.<\/span><\/strong><\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Ann gets ads in MS Edge<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have Windows 11. I use MS Edge as my browser but there is an annoying bar that pops up at the bottom it has ads on it and an arrow on the left to get rid of it but it keeps coming back, is there a way to stop it?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Ann, the best way to stop this is to reset Edge to its defaults. This will disable any extensions you\u2019ve added but won\u2019t remove your Favorites (bookmarks)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-the-new-microsoft-edge-browser\/\" target=\"_blank\" rel=\"noopener\">To reset Edge and clear its history\/cache, see our tutorial here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Ann.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>John wants to know about wallpaper and screen savers<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m new at computers and I don\u2019t understand the difference between Screen Savers and Wallpaper. I use wallpaper and change it often. But what is the purpose of a screensaver?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi John. Great question!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Wallpaper (i.e. Desktop Wallpaper) is a picture you use on your desktop as a background. A screensaver can be set to turn on when your computer has been idle for a while. A screen saver is usually a slideshow of different pictures, designs, and\/or animations \u2013 some have music as well. A screen saver does not replace your wallpaper.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Back in the early days of computers when CRT monitors were popular, screensavers were necessary to prevent \u201cscreen burn-in\u201d \u2013 which means that whatever is on your screen for a long time gets burned into the monitor and can\u2019t be removed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Modern computer monitors and screens have high refresh rates so burn-in is no longer a problem. However, many people still like to have a screen saver running when they\u2019re not using their computers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Windows 10 comes with several screen savers. If you want to try one out, type Screensavers in the taskbar search, and when \u201cChange Screen Saver\u201d appears, click \u201cOpen\u201d or press Enter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019ll see the Screen Saver Settings dialog. As you can see from the screenshot below, Windows 10 comes with several screen savers as well as the option to use your \u201cPictures\u201d folder (photos) as a screen saver.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style813\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/ssaver.png\" alt=\"Cloudeight InfoAve\" width=\"463\" height=\"510\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">No matter what screen saver you choose, it will not change your desktop wallpaper.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this answers your question, John.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>David has three problems<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have 3 problems\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. One of the computers that I use to stream to my TV has had the screen go black on the computer but still feeds the HDMI. I cannot find the instructions to repair this.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. On this computer, I was getting help from Garmin for my GPS and the tech made all my drop-downs and bars extremely small. How do I get them back to what they were before?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. I cannot find the article on how to be an administrator when it comes to folders. I have the problem that I keep getting the message that I need administrator permission to do whatever it is that I am doing. This includes saving files to my backup drive and I have to save them to my C drive and then move them to the backup drive.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi David. On the first question. It could be a lot of things including your screen going bad. If the screen on the PC goes bad, you can still use another device (a TV for example) as a screen or to stream video. In other words, the screen going bad does not hinder the output via HDMI or USB.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">On the second question. You can change the size of fonts, title bars, menus, etc. by pressing the Windows Key + U to open Ease of Access. In Ease of Access &gt; Display, you\u2019ll see several settings. The first two are Make Text Bigger and Make Everything Bigger. Try using the text size slider first before using \u201cMake Everything Bigger\u201d. Using Make Everything Bigger incorrectly can end up causing problems with dialog windows (missing OK\/Apply\/Cancel buttons for example).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And on the final question. I\u2019ll need more info as it\u2019s normal for some folders to request elevated privileges. It could be your eternal drive is set with incorrect permissions. Here are some things to look at\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1.) Ensure the document is not set with a Read-Only attribute. To verify, right-click the file or folder and check \u201cProperties\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2.) Verify the folder on the external hard drive has the appropriate Security Rights. To verify, right-click the properties of the folder and select the security tab on the Properties dialog box.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3.) Ensure you have an Administrator or Username with full control checked in the security tab on the property dialog box.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, David.<\/span><\/p>\n<hr \/>\n<p><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Help us help you.\" width=\"560\" height=\"186\" \/><\/a><\/strong><\/p>\n<p><strong><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">THANK YOU FOR HELPING US!<\/span><br \/>\n<\/strong><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, help you navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\"><strong>Please help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Rhonda is fed up with Windows File Explorer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I am using Windows 10 and I am fed up with Windows Explorer and am looking for an alternative. Web searches suggest XYplorer, what is your suggestion? Many thanks for your newsletter and your great help. Sorry, but our sky is grey today! Rhonda<\/span><\/p>\n<p><span class=\"auto-style1\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rhonda. I think you mean File Explorer. Windows Explorer in Windows 10 and Windows 11 is the Windows GUI. So, I\u2019ll assume you meant File Explorer. <a href=\"https:\/\/tinyurl.com\/mrrnk7dn\" target=\"_blank\" rel=\"noopener\"> With the addition of \u201cCopy to\u201d and \u201cMove to\u201d to the Windows right-click context menu<\/a>, we find File Explorer sufficient for what we need it for.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">One of the things most people find lacking in File Explorer in Windows 10 (Windows 11 has tabs so you can open as many File Explorer tabs as you want) is the difficulty copying and\/or moving files from one location to another. Having Copy to and Move to on the right-click menu makes copying or moving files easy.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Since we both use File Explorer and \u201cCopy to\u201d and \u201cMove to\u201d on the right-click context menu we have not tried or tested any of the many File Explorer replacements.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, based on a quick search, I found several free alternatives to File Explorer that you can try. Some of the more popular ones are Explorer++, XYplorer, and Free Commander.. All of these programs offer features such as tabbed browsing, custom scripts, customizable fonts and colors, and secondary sortings. You can download them for free and try them out to see which one works best for you. The descriptions are from the respective authors and are not ours.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>File Explorer ++ (Free)<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u201cExplorer++ is a small and fast file manager for Windows. With tabs, bookmarks, and advanced file operations, it allows you to be much more productive!\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/explorerplusplus.com\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/explorerplusplus.com\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Free Commander<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u201cFree Commander is an easy-to-use alternative to the standard Windows file manager. The program helps you with your daily work in Windows. Here you can find all the necessary functions to manage your data\u2026\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/tinyurl.com\/bdzycjhw\" target=\"_blank\" rel=\"noopener\"> Read more about Free Commander here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Q-Dir<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u201cQ-Dir (the Quad Explorer) makes your files and folders easy to manage, either installed or as a portable Windows program. Fast and easy access to your hard disks, network folders, USB sticks, floppy disks, and other storage devices. Q-Dir is a great alternative file manager for Windows with an amazing Quadro-View technique\u2026\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"http:\/\/www.q-dir.com\/\" target=\"_blank\" rel=\"noopener\"> http:\/\/www.q-dir.com\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>XYplorer<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">XYplorer is no longer free. A lifetime license is $34.95. There\u2019s a free trial you can download but if you want to keep using it after the trial has ended you will have to buy a license.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.xyplorer.com\/\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.xyplorer.com\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And assuming you don\u2019t want to pay $35, my first choice would be Explorer++. But again, we had not tested it or any of the File Explorer replacements mentioned here.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Rhonda.<\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Mindy wants to remove her personal info from a Windows 10 laptop she\u2019s giving away<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I will be getting a new computer soon and I want to give m old laptop away. Do you have any suggestions on how I can remove all my personal data from my old laptop and reinstall Windows so the person I give it two will be able to set it up the way she wants? Thanks, Mindy.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Mindy. Please <a href=\"https:\/\/tinyurl.com\/wqluyc4\" target=\"_blank\" rel=\"noopener\">read our article here<\/a>. It explains how to wipe your hard drive, remove all personal files and information from it, and then reinstall Windows 10 so whoever you give it to can set it up as they would a brand-new computer. If you follow the instructions on that page, none of your personal info, files, programs, documents, pictures, music, etc. will be on the computer nor will any of your info or files be recoverable.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Mindy.<\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Mark\u2019s right-click function on Windows 10 no longer works<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My right-click menu on my Windows 10 laptop stopped working and it\u2019s very inconvenient not having a right-click function. I have been using Windows 10 for 5 years and have never had a problem. Can you help me? Thanks, Mark.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Mark. Try this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Shut down your PC completely (all power lights off)<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Wait for 4 or 5 minutes.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Turn on your computer.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Let Windows 10 load completely.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">5. Try your computer and check to see if you still have problems.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you still have the right-click problem, follow the instructions <a href=\"https:\/\/tinyurl.com\/w92pm7d\">on this page<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope this helps you, Terry.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Mark wrote back: <em>\u201cWow! Thanks!. It\u2019s hard to believe that just shutting off my computer for a few minutes fixed the problem. You guys rock! Thank you! Mark.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p class=\"auto-style809\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Don\u2019t need any of our products or services right now?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Cloudeight Winter Donation Drive\" \/><\/a><\/span><br class=\"auto-style13\" \/><br class=\"auto-style13\" \/><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style808\"><strong><span style=\"font-size: 18pt;\">Please help us to keep on helping you!<\/span><\/strong><\/span><\/a><\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week, we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide the knowledge you need to navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"http:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Are you interested in making an automatic monthly gift?\u00a0<\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"http:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><\/span><span class=\"auto-style12\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">. Help us keep helping you\u2026 and help you stay safe on the Web.\u00a0 <\/span><br \/>\n<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Saturday Bonus Questions and Answers &#8211; 042625 &nbsp; It&#8217;s the last Saturday of April, and summer is just around the corner if you live in the upper half of the world; winter is just around the corner for those of you in the bottom half. Time flies like the wind, but fruit flies like bananas. And\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-042625\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,4489,1751,2247,3428,1433,2883,1678,2660,3472,4485,4439,4508,2145,4353,3948,4221,4299,3602,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30166"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=30166"}],"version-history":[{"count":1,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30166\/revisions"}],"predecessor-version":[{"id":30167,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30166\/revisions\/30167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=30166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=30166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=30166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}