{"id":30438,"date":"2025-06-28T07:11:05","date_gmt":"2025-06-28T11:11:05","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30438"},"modified":"2025-06-28T07:11:05","modified_gmt":"2025-06-28T11:11:05","slug":"saturday-bonus-questions-and-answers-062825","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-062825\/","title":{"rendered":"Saturday Bonus Questions and Answers &#8211; 062825"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><strong><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\">Saturday Bonus Questions and Answers &#8211; 062825<\/span><\/strong><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Time is flying. It&#8217;s the last Saturday in June. Next weekend is the 4th of July weekend, which marks the midpoint of summer in my locale. How can that be? Summer just started! Yep, it&#8217;s another Saturday, and it&#8217;s time for another Saturday Bonus Questions &amp; Answers edition.<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Please help us with a donation and help us to keep on helping you.\" width=\"560\" height=\"186\" \/><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt; color: #0000ff;\"><strong>Saturday Bonus Questions and Answers &#8211; 062825<\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Carol\u2019s husband\u2019s computer is blocked<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. My husband\u2019s computer seems to be blocked. We cannot even run a virus scan. Wondering if this is legit or a scam?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/blocked0.jpg\" alt=\"Cloudeight Windows tips \" width=\"562\" height=\"422\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Any recommendations? Thanks, Carol D<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Carol. This is just a typical Microsoft tech support scam with its traditional dire warnings. While the warning mentions Microsoft many times, the alert is coming from a scam website, see?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2020\/blocked22.png\" alt=\"Cloudeight - Keeping you safe!\" width=\"579\" height=\"263\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In the screenshot directly above, you can tell immediately that this warning is not legitimate and not coming from Microsoft. Microsoft is never going to show you a warning like this or display a number to call not right out of the clear blue sky.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Do NOT call the number on your screen.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Shut down your computer, wait a few minutes, and restart it. Be careful when you open your browser after restarting, it will ask you if you want to reload the open pages \u2013 don\u2019t do it. Once you open your browser, clear the browsing history. No matter what browser you use, press CTRL + H with the browser open to open the browser history. You see options to delete browsing history on that page.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>AGAIN \u2013 do not call that number, do not click on anything on that page.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It\u2019s a scam and they\u2019re trying to scare you into giving them a credit card number.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We\u2019ve covered these kinds of scams numerous times in our newsletters \u2013 if you missed our articles \u2013 now would be a great time for you to read and see how these kinds of scams work. See the following Cloudeight page.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/tech-support-scams-are-still-riding-high\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.thundercloud.net\/infoave\/new\/tech-support-scams-are-still-riding-high\/<\/a><\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this information helps you avoid being scammed by any of these tech support scammers.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Earl wants to know how to make his mouse pointer easier to see<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. First, thanks so much for all you do to keep us safe and informed. My question is this: Is there some way to make the pointer bigger, so it is easier to see and find? I\u2019m using Windows 10. Thanks!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<br \/>\n<\/strong>Hi Earl.\u00a0 Windows 10 makes it easy to change your mouse pointer and your cursor so they\u2019re easier to see.<\/span><\/p>\n<div class=\"entry-content\">\n<div class=\"pf-content\">\n<div data-marker=\"__QUOTED_TEXT__\">\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here\u2019s how to do it:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Customize the Mouse Pointer<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can make the mouse pointer very small or very large \u2013 or any size in between by using the size slider. And you can make your mouse pointer any color you want.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">First, let\u2019s open Ease of Access the easy way. Hold down the Windows Key and press the U key. On the Ease of Access page, click on Mouse pointer on the left. You\u2019ll see a slider that allows you to choose custom pointer sizes and an option that allows you to change the pointer color.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" class=\"alignnone size-medium\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/mpointer.png\" alt=\"Cloudeight Windows 10 tips and tricks\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you click on the \u201crainbow\u201d option (see above) Windows will display seven color boxes showing you preset pointer colors from which to choose. But if you don\u2019t like any of those colors, just click the \u201cPick a custom pointer color\u201d button and choose any color you want.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Customize the Text Cursor<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">On the same Settings page, you can change your text cursor\u2019s size and thickness. And you can enable the text cursor indicator that can make your text cursor easier to find. If you have trouble seeing your cursor, you should turn on the text cursor indicator by turning on the switch under\u00a0 \u201cTurn on text cursor indicator.\u201d\u00a0 Once you\u2019ve done that you can choose a text cursor indicator color. Choose from the preset colors or create your own custom color by clicking on the plus sign next to \u201cPick a custom color.\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" class=\"alignnone size-medium\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/tcursor.png\" alt=\"Cloudeight Windows 10 tips and tricks\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Further down on the page, you\u2019ll find a slider that lets you make your text cursor thicker and therefore easier to see. But, be careful with this, if you make your cursor too thick it will cover up letters and spaces in your text. So, user discretion with this setting.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here is an example. You can see that I made my mouse pointer easier to see.<img decoding=\"async\" class=\"auto-style761\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/my-pointer.png\" alt=\"Cloudeight InfoAve\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Update Note:<\/strong> This question was asked and answered for Windows 10. If you\u2019re using Windows 11 and have the same question, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-change-your-mouse-pointer-size-and-color\/\" target=\"_blank\" rel=\"noopener\">see our tutorial for Windows 11 here<\/a>.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Heinz has a problem with a website form that\u2019s being auto-filled by his browser<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I am a Disabled American Veterans service officer. I work in VA claims for Veteran Compensation. Here is the issue: I go to VA Forms for the latest forms that they have. They change frequently. When I pull in a form from the VA website, I get a form that I previously filed out for a veteran instead of getting a new blank form. I have cleared the cache and cookies, but it still happens. How can I find this filled-out form on my computer and permanently delete it? Hope you understand this issue.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Heinz. Incognito, Private, and InPrivate browser modes would solve your problem since no browser saves anything in these modes. But since I\u2019m not sure of what browser you\u2019re using, I\u2019ll try to cover all of the popular browsers and show you the easiest way to open incognito or private browser windows.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style6\">Chrome<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you\u2019re using Chrome, with Chrome open press the CTRL+SHIFT+N keys to open a new incognito window. In incognito mode, Google Chrome does not store anything or save anything, so this should work for you every time.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style6\">Firefox<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you are using Firefox, with Firefox open, press CTRL+SHIFT+P to open a new private window, like incognito mode in Chrome, Firefox does not store or save any data from your browser sessions.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style6\">Microsoft Edge<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you are using MS Edge, right-click on the MS Edge shortcut and click \u201cNew InPrivate Window\u201d. InPrivate mode is the same as Incognito mode in Chrome and Private mode in Firefox.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Let us know if this helps you. If it does, and if you\u2019d like, we can show you how to make shortcuts to open your browser directly in incognito or private modes.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2013<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Heinz wrote back: <em>\u201cThank TC, for your response. I will try all of those examples on Monday, when I work for DAV. I would like the shortcuts to browsers\u2026 Heinz\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2014\/directgreen.png\" alt=\"Cloudeight Internet\" width=\"595\" height=\"89\" border=\"0\" \/><\/a><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">We\u2019ve helped hundreds of you with your computers since we started our <a href=\"https:\/\/thundercloud.net\/direct\/\">Cloudeight Direct Computer Care Service<\/a>! If you\u2019re having computer problems, we CAN help you!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">Get more information about Cloudeight Direct Computer Care and or get your repair keys here.<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Penny\u2019s computer becomes unresponsive<br \/>\n<\/span><\/strong>My two-year-old laptop keeps freezing and when it does, nothing responds. I can\u2019t even use CTRL+ALT+DELETE.\u00a0 I have to shut down the computer by using the power button and just turn it off. After I restart everything responds normally. But then after a few hours, it becomes non-responsive again and I have to shut it off with the power button.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">This has been going on for a couple of weeks now.\u00a0 It\u2019s been doing this for 2 days now. Is there anything I can do to fix it? I am using Windows 10. Thanks, Penny.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Penny. I wish I could give you a simple one-two-three presto answer, but I cannot. This is the kind of thing we work on almost every day with our Cloudeight Direct Computer Care service. It could be too many programs running at startup. Open Task Manager, click the Startup tab, and disable as many startup programs as you can. Be careful not to disable your antivirus, sound, or graphics.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be Windows corruption. You can try running SFC and DISM scans to see if they help.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be that your computer only has 4GB of RAM which is not enough to do extensive multitasking. You should have at least 8GB of RAM. To find how much RAM (memory) you have, type ABOUT in the taskbar search and press Enter when you see \u201cAbout your PC\u201d appear in the search results. Look next to \u201cInstalled RAM\u201d in About Your PC. You can add RAM inexpensively.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It may be Windows search indexing and SysMain (SuperFetch) services using up too much CPU (processor) or RAM or disk.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be dozens of other things. Sometimes when we work on a PC it takes us a while to diagnose the problem. There is no easy answer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope something in our answer helps you to pinpoint your problem. Or if you want us to look at it, we\u2019d be happy to. <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\"> You can buy our repair keys here.<\/a><\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><b><span class=\"auto-style1\">Sandra wants to know how difficult it is to change the Wi-Fi password<\/span><br class=\"auto-style1\" \/><\/b>Hi\u2026 How difficult\/easy is it to reset the wifi password?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sandra. It\u2019s not too difficult. If you know your router\u2019s password you can open a browser to one of the following addresses. Just copy\/paste the address into the browser\u2019s address bar and press Enter.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">192.168.1.1<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">192.168.0.1<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">192.168.2.1<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once the router configuration page opens you can log in with your router\u2019s username and your wireless password. If you don\u2019t know your router\u2019s login username (most people don\u2019t change that) <a href=\"https:\/\/router-network.com\/default-router-passwords-list\" rel=\"nofollow ugc\"> see this page.<\/a> On that page, you can look up your router\u2019s default username and password.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you are logged into your router, find the Wireless section of the configuration page. It may be called \u201cWireless\u201d or \u201cWireless Settings\/Setup\u201d depending on the manufacturer. If you have multiple subsections, open the Wireless Security page.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Look for the box labeled Password, Passphrase, Security Key, or Shared Key, and enter your new password into this box. Some routers will ask that you type it twice. Make sure you use a strong password containing upper &amp; lowercase letters, symbols, and numbers. And make sure to use strong WPA2 or WPA3 encryption. Most newer routers offer WPA2 encryption but the newest routers now use WPA3.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You might also want to change the network name while you\u2019re here.\u00a0Don\u2019t forget to save your settings before closing the page.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Sandra.<\/span><\/p>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Diane wants to know how to get her Outlook.com email via her Gmail account<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I get much too much junk mail in my Outlook inbox\u2026Yesterday I got 149 junk messages alone\u2026.I need to keep my Outlook address though because I get my bills sent there. Can I get my Outlook.com mail at my Gmail address? Since Gmail has better junk filters I don\u2019t have a spam problem with Gmail. Or should I change my billing address to my Gmail address? Please advise. Thanks, Diane.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Diane. You can check your @outlook.com email in Gmail by following the instructions below:<\/span><\/p>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Log into\u00a0your Gmail account at <a href=\"http:\/\/www.gmail.com\/\"> www.gmail.com<\/a>.<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Clear on the Gear icon in the top-right corner\u2026<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/checkgmail.png\" alt=\"\" align=\"bottom\" border=\"0\" hspace=\"0\" \/><\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click \u201cSee all settings\u201d\u2026<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/checkgmai1l.png\" alt=\"\" align=\"bottom\" border=\"0\" hspace=\"0\" \/><\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">In Settings, click on \u201cAccounts and import.\u201d<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/checkgmai2l.png\" alt=\"\" align=\"bottom\" border=\"0\" hspace=\"0\" \/><\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Next, click on \u201cImport mail and contacts\u201d and follow the on-screen instructions to add your @msn mail account so you can check it in Gmail. If you want to know more about checking other email accounts with Gmail, click on \u201cLearn more\u201d.<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/checkgmail3.png\" alt=\"\" align=\"bottom\" border=\"0\" hspace=\"0\" \/><\/span><\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And yes, if you choose, you can notify everyone who sends you mail at Outlook.com that you\u2019ll be switching to Gmail \u2013 but be sure to give them at least two weeks\u2019 notice.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Diane.<\/span><\/p>\n<\/div>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/p>\n<p><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Now available: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Bil has a plethora of problems with his laptop<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Guys, Knowing how really clued up you guys are, you may possibly be able to help me. I have a Lenovo IdeaPad Flex 14\/15 laptop which is causing me significant problems. I have no internet even though it is working on other devices. I have tried adding a USB WiFi network unit to no avail. This however is when it becomes interesting! If I hover my mouse over the windows on the far left it says start but if I click the mouse button, nothing happens. Also if I hover over the search area the mouse turns to the I but again, if I press the mouse button nothing happens. My backups work and so does my automatic shutdown. Any programs on the taskbar and on the desktop appear to work as normal. I have tried to reload the software using, DVD, USB, and Media Creation tool. All have failed. Any ideas, or is it a simple case of a new laptop? Regards, Bil.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Bil. Why don\u2019t you do a Windows 10 Reset? A Windows 10 Reset saves your files (Documents, Pictures, Favorites, Music, Videos, etc.) and removes all programs and Windows 10. Then a clean copy of Windows 10 is installed and all your files are put back where they were. All you have to do is reinstall the programs you want. It\u2019s a lot easier than messing with installation media and backups.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-windows-10-or-windows-11-and-keep-your-personal-files\/\" target=\"_blank\" rel=\"noopener\">Here are our instructions for doing a Windows 10 reset and keeping all your files.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The reset should fix all the non-hardware-related issues, but if you still cannot connect to the internet after the reset it may be your wireless network card causing the problem. In that case, you might want to try using a USB Wi-Fi adapter. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/solve-many-common-wifi-problems-with-a-usb-wifi-adapter\/\" target=\"_blank\" rel=\"noopener\">See our article about USB Wi-Fi adapters here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Bil.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sue wants to know if she needs to use the software that came with her external hard driv<\/strong>e<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I LOVE your Newsletters! In this day and age of scams and fake news, your Newsletters are so refreshing, offering trustworthy programs and answers to great questions! Thank you EVER so much!\u00a0 My question: I\u2019m running Ashampoo for backup onto a Passport external drive. Is it safe to uninstall WD Backup as well as their toolkit, etc.? I don\u2019t see the need for it unless I start having trouble with Ashampoo. Thanks so much, please stay with us, we so need you!! \ud83d\ude42<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sue. Thank you and thanks for being with us through the years! Yes, Western Digital software is completely unnecessary and can be removed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We are not going anywhere!<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Susan wrote back: <em>\u201cSo good to hear you\u2019ll continue to be helping us! Honestly, I don\u2019t know where we would all turn without you. Thank you so much for doing what you do! Thanks for answering my question so quickly, you guys are amazing! Faithfully yours, Sue \u201c<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Robert wants to know if he cancels MSN (Outlook.com) premium how will affect his email accounts<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">First, thanks for all you two do for us, non-geek people. I have been with you for many years and have learned a lot. Microsoft just raised my MSN premium to double what I was previously paying. My question is if I cancel MSN premium how will that affect my use of Hotmail, Outlook.com, Msn.com, etc.?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Robert. Thanks for your nice comments and your long-time support<\/span><\/p>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The only difference between MSN Premium and free Outlook.com\/Hotmail is that you get 50GB of cloud storage, no ads, and an email antivirus.<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">With free Outlook\/Hotmail you get 15GB of storage (plenty enough for storing emails), but you\u2019ll also have ads. But I have both free Outlook.com and Hotmail email addresses and the ads are not disruptive.<\/span><\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You don\u2019t need a separate antivirus to check your email if you have a good antivirus (like <a href=\"https:\/\/thundercloud.net\/emsisoft\/\" target=\"_blank\" rel=\"noopener\">Emsisoft<\/a>) installed on your PC.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, you won\u2019t lose much by using the free versions of Outlook.com \/ Hotmail. And you also have the option to move to Gmail, which we use for personal &amp; business email.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you make a good decision.<\/span><\/p>\n<\/div>\n<hr \/>\n<h3 class=\"auto-style54\"><span class=\"auto-style9\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><span class=\"auto-style1\"><span class=\"normaltext\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Please help us with a small donataion.\" width=\"560\" height=\"186\" \/><\/span><\/span><\/span><\/h3>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>THANK YOU FOR HELPING US!<br \/>\n<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, help you navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style1\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\"><strong>Please help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us continue to help you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Cathy wants to try a VPN<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How do I get a VPN? I&#8217;d like to try using one.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Cathy. We\u2019re all for people trying new things and usually, we\u2019d encourage this because we can all learn by trying new things. But in this case, I need to ask you why you want to try a VPN. Do you think it\u2019s going to make your browsing safer? It won\u2019t. Do you think it\u2019s going to prevent you from having your identity stolen? It won\u2019t. Do you think it will protect you from hackers? It won\u2019t. Do you think it will prevent you from being tracked? It won\u2019t. Do you think it will prevent you from tech support scams and malicious files and websites? It won\u2019t.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are times when a VPN is necessary, for instance, if you work from home, and you are working for a company and dealing with sensitive information and you need to create a secure connection between you and your employer. This is common if you work from home for a doctor\u2019s office, hospital, government entity, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you\u2019re a home user who thinks a VPN is some virtual shield that will protect you from all the terrible things on the Internet, it won\u2019t. Once you install a VPN you may have trouble connecting to your Gmail account, credit card accounts, online banking, etc. These sites will ask you to verify that you\u2019re really you since you will appear to be connecting from a different location than you normally do. And if you keep changing VPN server locations (one of the features of the VPN that makes you \u201canonymous\u201d) you may be continually asked to verify your identity every time you try to log in to Gmail, your credit card accounts, or online banking accounts, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If, after reading this, you still want to try a VPN, we recommend you try a browser-based VPN first.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/stay-secure-with-cybergho\/ffbkglfijbcbgblgflchnbphjdllaogb?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Here\u2019s a free one that works in Chrome and Microsoft Edge.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can turn it off and on within your browser and you can switch VPN servers with a click. Since it\u2019s free and it\u2019s a browser extension you can turn it on and off or leave it on or off or easily remove it, it\u2019s an effective way to test the VPN waters without installing a VPN on your computer that changes all your network settings and browser settings.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Judy wants to know about cloud backups<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have an ASUS laptop computer. They recently sent me an offer for a backup of my computer in the cloud. Just not sure how this works and if you can advise if it\u2019s a good idea. Sometimes I just don\u2019t understand what services are out there and I would like the easiest way of avoiding loss if should lose my files or get ransomware. Thanks for your invaluable help!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Judy. The only cloud (Web) backup we recommend is OneDrive but only if you have the 1TB plan that comes with an MS365 subscription. That\u2019s because it syncs perfectly with Windows since it is a Microsoft product. Otherwise, we recommend you buy a 1 TB external hard drive (around $50) and use File History (free- comes with Windows) to back up your computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The problem with ASUS backup and other cloud backups is most user Windows backups are very large- some are hundreds of gigabytes. And if your computer suddenly stopped working and you got a new computer you\u2019d have to download hundreds of gigabytes of data which would take hours and hours.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The best advice for dealing with ransomware is to not get it in the first place. Almost all ransomware is spread by clicking links in emails. So don\u2019t click links in emails if you\u2019re not sure who sent them and always use good security software like <a href=\"https:\/\/thundercloud.net\/emsisoft\/\" target=\"_blank\" rel=\"noopener\">Emsisoft<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, if you don\u2019t use OneDrive, we suggest keeping your backups locally on an external hard drive using Windows File History backup. That way if something bad happens, all you need to do is plug the hard drive into the new computer and copy all the data you need from it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you have more questions about backing up your PC, please let us know.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>John has a question about IMAP email<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello TC &amp; EB, I hope you can help me with this question, please. I have been using a Windows 10 laptop, using Thunderbird for years. I took a plunge and bought a MacBook Air a few weeks ago. Finally, after learning things about it, I installed Thunderbird on the Mac and got it working but I don\u2019t like it as well on the Mac. Both are set up using IMAP so they correlate OK. I want to delete Thunderbird from the Mac and just go to using webmail on it as it will be only secondary to my Windows laptop. My question is this: Can I delete (uninstall) Thunderbird on the Mac without suffering any loss of mail on the Windows Thunderbird? I am reasonably sure I can, but I need your professional opinion, please. For me, and the limited use the Mac will get, I feel better only accessing my main email on my Windows PC and if I want\/need to use the Mac, I can just use webmail. Thank you for any insight you can give me. I totally enjoy your letters every day and the weekly issue. Always looking forward to it. You two are the best. Thank You, John<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi John. Thanks! As long Thunderbird is set up as IMAP and not POP3 (and it most likely is) on all your devices (Windows, Apple, Android) then you can check your mail on any device without affecting the email on any other device. IMAP protocol synchronizes your mail with the mail server. Thunderbird on Windows won\u2019t be affected by what you do with Thunderbird on the MacBook. So, if everything is set up as IMAP, then you can uninstall Thunderbird from the MacBook without affecting Thunderbird on your Windows devices.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you. John, but If you have more questions, just let us know.<\/span><\/p>\n<hr \/>\n<p class=\"auto-style809\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Don\u2019t need any of our products or services right<\/span> now?<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/donate2021.png\" alt=\"Cloudeight Winter Donation Drive\" \/><\/a><br class=\"auto-style13\" \/><br class=\"auto-style13\" \/><span class=\"auto-style808\" style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide the knowledge you need to navigate the Web safely, provide suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><a href=\"http:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 18pt;\"><span style=\"font-family: helvetica, arial, sans-serif;\">P<strong>lease Help us keep up the good fight with a small gift.<\/strong><\/span><\/span><\/a><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Are you interested in making an automatic monthly gift?\u00a0<\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><a href=\"http:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. Help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Saturday Bonus Questions and Answers &#8211; 062825 Time is flying. It&#8217;s the last Saturday in June. Next weekend is the 4th of July weekend, which marks the midpoint of summer in my locale. How can that be? Summer just started! Yep, it&#8217;s another Saturday, and it&#8217;s time for another Saturday Bonus Questions &amp; Answers edition. Sometimes, the\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-062825\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3770,3764,1462,2574,1461,2659,1751,4383,4541,2660,1,4525,1764,2942,1680,4504,4385,2145,4353,3948,4221,4299,10,2366],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30438"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=30438"}],"version-history":[{"count":1,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30438\/revisions"}],"predecessor-version":[{"id":30439,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30438\/revisions\/30439"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=30438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=30438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=30438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}