It’s the 4th of July holiday weekend here in the USA. And the hot & humid weather July is famous for has settled in. Be we carry on. Happy 4th of July Weekend to all of you in the USA, happy belated Canada Day to our friends up north, and happy weekend to everyone everywhere else.<\/span><\/p>\n I<\/span>t\u2019s Saturday, and time for another edition of our Saturday Bonus Questions & Answers.\u00a0<\/span><\/p>\n Sometimes, the best tips and tricks are hidden in the published questions and answers. And rarely do we post questions and answers on this website. Today, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n Please help us continue to assist you with your Windows computer questions and keep you safe in the complex world of the Internet. We need your support – even the smallest gift helps us. Please… help us by donating.\u00a0<\/a><\/strong><\/span><\/p>\n Saturday Bonus Questions and Answers \u2013 070525<\/strong><\/span><\/p>\n Sidney says \u201ccopy to\u201d and \u201cmove to\u201d have disappeared from the Windows 11 right-click menu<\/strong>.<\/span> Our answer<\/strong><\/span> Visit this page<\/a> and download the registry file, and follow the instructions on that page to add \u201cCopy to\u201d and \u201cMove to\u201d on your right-click menu. Then be sure to save those registry files and instructions for the next time Windows updates.<\/span><\/p>\n When I checked my Windows 11 right-click menu this morning, \u201ccopy to\u201d and \u201cmove to\u201d were gone. But it only took a few seconds to add them back.<\/span><\/p>\n I checked out the reg files from the link in the article, and they worked as expected.<\/span><\/p>\n We hope this helps you, Sidney.<\/span><\/p>\n Geoffrey wants to know about a new antivirus from Acronis<\/strong>.<\/span> Our answer<\/strong><\/span> And unless the \u201ccloud\u201d backup is fully integrated with Windows (like OneDrive), if something happens to your computer, it would take you hours and hours to download a full backup (which could be several hundred gigabytes) onto a new computer.<\/span><\/p>\n And finally, image backups (like Acronis makes) are not as highly recommended now as they were in the days before Windows introduced Windows Reset, which can reinstall Windows AND save all your files. You generally can\u2019t use Image backups on computers other than the one on which they were created. It\u2019s far better in this new era of Windows to keep a good file & folder backup that can be used on any Windows computer.<\/span><\/p>\n We would suggest you consider carefully using Acronis so that you are not a guinea pig for a company that, just now, after all these years, is moving into the antivirus\/PC security business.<\/span><\/p>\n We hope this helps you make a wise decision.<\/span><\/p>\n Virginia\u2019s taskbar is now ghostly white<\/strong>.<\/span> My everlasting thanks for all you do to help us. Sincerely, Virginia B.<\/span><\/p>\n Our answer<\/strong><\/span> Right-click on your desktop and choose \u201cPersonalize\u201d. When Personalization settings open, click \u201cColors\u201d in the menu on the left.<\/span><\/p>\n Under \u201cChoose your default Windows mode,\u201d you must choose \u201cDark.\u201d<\/span> Under \u201cShow accent colors on the following surfaces\u201d, check both options.<\/span><\/p>\n We hope this solves your taskbar problem, Virginia.<\/span><\/p>\n No mattress sales, no auto sales, no 4th of July sales for us this year!<\/span><\/strong><\/span><\/p>\n If we’ve helped you with your computer and you’d like to help us, please take a minute to make a small donation. Summer is our slow time, and we need your help. Even the smallest donation is appreciated.<\/span><\/p>\n So, no sales this 4th of July weekend… just a little request for help!<\/span><\/p>\n Kenneth wants his Windows 10 lock screen picture to change, but it doesn\u2019t<\/strong><\/span> Our answer<\/strong><\/span> Right-click on an open area of your desktop (i.e., without any icons).<\/span><\/p>\n Choose \u201cPersonalize\u201d > \u201cLock screen\u201d.<\/span><\/p>\n Under \u201cBackground,\u201d make sure it\u2019s set to \u201cWindows spotlight\u201d.<\/span><\/p>\n When it is set to \u201cWindows spotlight,\u201d you\u2019ll get a new background picture on your lock screen every day or so.<\/span><\/p>\n Sharon A. is frightened by an email she received<\/strong><\/span> Hey, I know your password is: 544929930#<\/span><\/p>\n Your computer was infected with my malware, RAT (Remote Administration Tool), your browser wasn\u2019t updated\/patched, in such case, it\u2019s enough to just visit some website where my iframe is placed to get automatically infected if you want to find out more \u2013 Google: \u201cDrive-by exploits\u201d.<\/span><\/p>\n My malware gave me full access and control over your computer, meaning, I got access to all your accounts (see password above) and I can see everything on your screen, turn on your camera or microphone and you won\u2019t even notice about it.<\/span><\/p>\n I collected all your private data and I RECORDED YOU (through your webcam \u2026\u2026<\/span><\/p>\n After that, I removed my malware to not leave any traces.<\/span><\/p>\n Transfer exactly 900$ with the current bitcoin (BTC) price to my bitcoin address.<\/span><\/p>\n It\u2019s a very good offer, compared to all that horrible xxxx that will happen if I publish \u2026 (yada, yada, yada).<\/span><\/p><\/blockquote>\n Our answer<\/strong><\/span> We wrote an article about this a while ago. Almost everyone gets these kinds of emails.<\/span><\/p>\n Please read our article here<\/a>.<\/span><\/p>\n Make sure you always use strong passwords and that you change the ones that are used for financial transactions every six months, and you have nothing to worry about. The best way to do this is to use a good password manager like LastPass or RoboForm.<\/span><\/p>\n If you have any other questions, please let us know.<\/span><\/p>\n Sharon says she sees an F drive when she looks in File Explorer<\/span><\/strong><\/span> Our answer<\/span><\/strong><\/span> I\u2019m not sure that\u2019s what that drive is on your computer, but if you didn\u2019t put it there and you do not have a USB flash drive, SD card, or external drive plugged into your computer, my best guess is that it contains files that would allow you to do a factory reset in case that became your only restore option.<\/span><\/p>\n I don\u2019t have enough information to give you a better guess. But we hope this helps you, Sharon.<\/span><\/p>\n No mattress sales, no auto sales, no 4th of July sales for us this year!<\/strong><\/span><\/p>\n If we’ve helped you with your computer and you’d like to help us, please take a minute to make a small donation. Summer is our slow time, and we need your help. Even the smallest donation is appreciated.<\/span><\/p>\n So, no sales this 4th of July weekend… just a little request for help!<\/span><\/p>\n Leslie wants to open Windows Character Map<\/span><\/strong>.<\/span> Our answer<\/span> We hope this helps you, Leslie.<\/span><\/p>\n James wants his browser to open in a large window<\/strong><\/span> Our answer<\/strong><\/span> I hope this helps you.<\/span> Mona wants to know how to completely wipe her laptop before giving it away<\/strong>.<\/span> Our answer<\/strong><\/span> Read this Cloudeight article<\/a>. It explains how to wipe all the data from your hard drive, including your name and user accounts. It wipes everything and then reinstalls Windows 10. Whoever you give the computer to will have to set up their user account just like they would do if it were a new computer.<\/span><\/p>\n If you need any more help, please let us know.<\/span><\/p>\n
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\nI hate to be a bother since you helped me get my new Windows 11 laptop set up, but today I was working on some files and wanted to copy them to another folder. I right-clicked on the desktop for the menu, then clicked on \u201cmore options\u201d, but then discovered the \u201ccopy to\u201d and \u201cmove to\u201d options have disappeared. I used it not 30 minutes before that. I had kept the link to add that feature to the menu and have tried multiple times to recover it. Each time it says it has been added to my registry, but it does not show up anywhere. Am I doing something wrong, is it somewhere different, or is it gone for good?? Thanks for your help in the past and for those times I need help in the future. Sidney.<\/span><\/p>\n
\nHi Sidney. Thank you! Sadly, every time Windows updates, you\u2019ll have to set up Copy to and Move to again. But since it takes only a few seconds, we suggest you download the reg files and save them in a location you\u2019ll remember the next time Windows updates.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/imges\/2022\/copymove.png\")
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\nI have been using Emsisoft for some years and am very happy with it. I have been using Acronis True Image for backing up to an external hard drive. Acronis has been urging me to upgrade to Acronis Cyber Protect Home Office. The advantage of this, from my point of view, is that I could back up to the cloud. However, the \u2018cyber protect\u2019 function, as I understand it, is anti-virus\u2026 and I am concerned that this would conflict with Emsisoft. I would be grateful for your comments.<\/span><\/p>\n
\nHi Geoffrey. I would never trade a known, reliable, and effective anti-virus\/anti-malware for an untested, new antivirus, from a company whose specialty has never been PC security. And using two antivirus applications on the same computer is not only a bad idea, but it also might put your computer at risk.<\/span><\/p>\n
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\nYesterday, I changed the picture on my desktop and in doing so, I inadvertently changed the color of my Taskbar from comfortable black to stark white so that I can barely see the Icons there. The place in the settings to turn it back to black again is greyed out, so I can no longer click on it! Can you offer any help with that?<\/span><\/p>\n
\nHi Virginia, thanks so much for your support and your nice comments!<\/span><\/p>\n
\nUnder \u201cChoose your default apps mode\u201d, choose \u201cLight\u201d.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/colors.png\")
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\nI have done something wrong. Maybe I touched some key I should not have touched. The problem is when I start my computer, ACER appears, but I used to have a different picture every few days. Now I only have one picture. What do I do to get new pictures every few days from Microsoft?<\/span><\/p>\n
\nHi Kenneth. Here\u2019s what you need to do.<\/span><\/p>\n![\"Cloudeight](\"https:\/\/thundercloud.net\/infoave\/images\/2020\/lockscreen.png\")
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\nI received this email and knew someone was phishing. I was quite shocked as they had one of my not-very-secure passwords. I\u2019ve never received an email quite like this one, and it\u2019s very concerning and scary to me. Please give me your take on this. Is it something new going around? How did they get this password? And is there anything I need to do? And by the way, I didn\u2019t click on any links, nor do I have a webcam. He\u2019s not getting any of my money either. \u00a0Thanks, guys!<\/span><\/p>\n
\nHi Sharon. We get about fifty of these a week, with part or some of what may be a password and a guess at a username.<\/span><\/p>\n
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\nHi. When I open File Explorer to C:\\ drive, I notice another drive on the right side called\u00a0 \u2013 F:\\. Where did that drive come from, and what is it?\u00a0 I do not want it. Thanks, as always, for your help. Sharon.<\/span><\/p>\n
\nHi Sharon. Many computers come with a folder\/drive containing files that allow the user to do a factory reset. In other words, if something catastrophic happened to your computers, you could restore it using a Factory Reset.<\/span><\/p>\n
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\nGood Morning, TC & Darcy. I didn\u2019t write down the shortcuts to the character map or the one for the Emoji version.\u00a0\u00a0Would you please send those again? I would appreciate it. Thanks, Leslie.<\/span><\/p>\n
\n<\/strong>Hi Leslie.\u00a0\u00a0You can open Windows Character Map by typing CHARMAP in the Taskbar Search and pressing Enter when you see Character Map appear in the search results. You can also create a desktop shortcut by right-clicking on the desktop and choosing \u201cNew\u201d > \u201cShortcut\u201d. Where it says Type the location of the item, type CHARMAP, and press Next. It will ask you to type a name for the item, just type Character Map\u2026 and click \u201cFinish\u201d. If you want the shortcut on your Start menu and\/or taskbar, right-click on the desktop shortcut you just made and choose \u201cPin to Start\u201d or \u201cPin to taskbar\u201d or both.<\/span><\/p>\n![\"\"](\"https:\/\/thundercloud.net\/infoave\/imaaes\/2023\/symbols.png\")
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\nHi. How to make my browser open with a large window instead of a tiny one?<\/span><\/p>\n
\nHi James. Open your browser and make the window the size you want it. Then hold down the shift key and while holding it down, click the x in the top-right corner to close the browser window. From then on, when you open your browser, it will be the size it was when you closed it.<\/span><\/p>\n
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\nJames wrote back:\u00a0\u201cThank you, thank you, thank you! That\u2019s exactly what I wanted to do!\u201d<\/em><\/span><\/p>\n
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\nI have recently purchased a new computer, and the laptop that I had been using will have a new owner soon. I wish to give the laptop to someone who can use it. I have wiped that laptop, keeping Windows 10 on it. I can\u2019t remember how to get my name and MS account off that computer. It seems that I have read an item in your newsletter regarding this procedure, but I can\u2019t find it. I would appreciate a link to any information that will help me.\u00a0<\/span><\/p>\n
\nHi Mona. Thanks so much.<\/span><\/p>\n
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