{"id":30733,"date":"2025-09-06T09:14:45","date_gmt":"2025-09-06T13:14:45","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30733"},"modified":"2025-09-06T09:14:45","modified_gmt":"2025-09-06T13:14:45","slug":"saturday-bonus-questions-and-answers-090625","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-090625\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 090625"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 090625<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello there, friends. Summer is waning. We only have 2 more weekends of summer left, then autumn will be upon us. If all that isn&#8217;t enough for you, it&#8217;s Saturday and time for a new Saturday Bonus Questions &amp; Answers edition.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<\/div>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><strong>\u00a0<\/strong><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #0000ff;\"><strong><span style=\"font-family: helvetica, arial, sans-serif;\">Satur<\/span>day Bonus Questions and Answers \u2013 090625<\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<div>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sharon K. is looking for a free backup program for Windows 10<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. I\u2019m looking for a free backup for Windows 10.<\/span><\/footer>\n<footer><\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sharon. Windows 10 comes with an excellent backup app called \u201cFile History\u201d. It\u2019s both reliable and easy to use. Like all backups, it requires that you have an external hard drive or a second internal hard drive.It only takes a few minutes to set up File History and for most people, the default settings will work just fine. <u><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-use-file-history-to-back-up-your-computer\/\" target=\"_blank\" rel=\"noopener\">See our tutorial on how to set up File History here.<\/a><\/u><\/span><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">File History backs up all your personal files including pictures, documents, music, videos, desktop, favorites, and more.We hope this helps you, Sharon.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Laura wants the People app back on her Windows 10 Start menu<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi, you two amazing people. Hope you are well and safe! I hope you can help me with this problem. All of a sudden, the tile I had on my Start screen for PEOPLE has disappeared, and People does not show on my Start list.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have tried searching for People or My People, or Contacts, and can\u2019t find it anywhere. When I email, I still get addresses finished as I start typing a name, so I know the list is still \u201cout there\u201d. How do I check if the \u201cPeople\u201d app is \u201cOn\u201d and get the tile for it back on my Start menu??? I am old and NOT tech-savvy, so I\u2019m lost. Can you help? Did it disappear because of an \u201cupdate\u201d or some mysterious glitch???? HELP, please. All my other apps tiles are still there just fine, thank goodness. I\u2019d sure appreciate your assistance! Laura<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Laura. Thank you! For reasons known only to those at Microsoft, the People app has been removed from the Windows 10 Start menu \u2013 and there is no way we know of to put it back. But you can do this, however\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Right-click on your taskbar<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click on \u201cShow People on the taskbar\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/people.png\" alt=\"Cloudeight InfoAve\" width=\"300\" height=\"538\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can turn on the People widget and\/or make adjustments to it by doing this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Right-click on the taskbar.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2\/ Choose Taskbar settings<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Scroll down to \u201cPeople\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. You can modify and change the settings for the People app there.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/people1.png\" alt=\"Cloudeight InfoAve\" width=\"395\" height=\"458\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Laura.<\/span><\/p>\n<hr \/>\n<\/footer>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Karen wants to know the name of the uninstaller we recommend<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have forgotten the name of the uninstaller you suggested. I had to do a clean install of Windows 10 and would like to use the app again, but the name escapes me. Thanks for all the great suggestions and tips you give daily. Karen<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Karen. Thanks so much.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We currently recommend <a href=\"https:\/\/geekuninstaller.com\/download\" target=\"_blank\" rel=\"noopener\">Geek Uninstaller Free<\/a>. Be careful when you download Geek; be sure to click the \u201cZip\u201d download in the box labeled Free. My current favorite is <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/hibit-uninstaller-revisited\/\" target=\"_blank\" rel=\"noopener\">HiBit Uninstaller (Free)<\/a>.\u00a0 It\u2019s not only an uninstaller, it also has a lot of useful Windows utilities included.\u00a0 <a href=\"https:\/\/www.revouninstaller.com\/revo-uninstaller-free-download\/\" target=\"_blank\" rel=\"noopener\">Revo Uninstaller has a free version<\/a>, but I\u2019ve not used it in a long time. Also, if you have <a href=\"https:\/\/thundercloud.net\/ro\/\">Reg Organizer<\/a> (not free) installed, it has a great uninstaller included.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Karen.<\/span><\/p>\n<hr \/>\n<\/div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/direct\/\">We can fix your Windows computer&#8230; check out our low prices here!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sharon says all of a sudden she has a weather widget on her taskbar.<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">All of a sudden, I have a weather widget on my taskbar. I don\u2019t recall putting it there or wanting it. How do I get rid of it?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sharon. Microsoft has been rolling out the \u201cNews and interests\u201d widget via Windows update for the last month or two.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can turn it off, but you can\u2019t uninstall it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To turn off (or modify) the \u201cNews and interests\u201d widget in the Windows 10 taskbar do this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Right-click on an empty area of your taskbar.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Select \u201cNews and interests\u201d from the popup menu and click on \u201cTurn off\u201d (see screenshot below).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/news-interests1.png%20\" alt=\"Cloudeight InfoAve\" width=\"500\" height=\"472\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That\u2019s all there is to it. You can turn the News and Interests taskbar widget on or off, select \u201cicon only\u201d, \u201cShow on hover\u201d and reduce the frequency of updates, all by right-clicking on the taskbar and selecting \u201cNews and interests\u201d.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>John wants to know why two computers in the same house show different connection speeds<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Earlier in the year, you posted a fast way to check internet speeds on Speedtest.net. I have a desktop computer and my speed test was 78 Mbps. I tested my wife\u2019s laptop right along with mine and it only registered 40 Mbps. Shouldn\u2019t they be the same? I tested both on Ookla. The ping and upload were the same, but the download speeds were different. Thanks, John<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi John. We don\u2019t use Ookla much anymore, it has too many ads. We now use Fast <a href=\"https:\/\/www.fast.com\/\" target=\"_blank\" rel=\"noopener\">www.fast.com<\/a>. It\u2019s reliable and has zero ads.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That being said, every computer has its own hardware including wireless cards, Ethernet cables, network cards, etc. Each computer is configured differently. And unless your computer and hers have exactly the same hardware and software, they are going to show varying speeds. If both are connected via Wi-Fi and are not exactly the same distance from the router, you\u2019re going to have variances. It would be surprising if two computers showed exactly the same download speed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The hardware, type of connection, and distance from the router (if Wi-Fi) all affect the speed of the connection.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">One more thing, a ping just shows the route from the computer to the destination server. I\u2019m surprised even your pings and upload speeds are the same, although upload speeds are usually much slower than download speeds anyway.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have two computers \u2013 both connected by Wi-Fi and one shows 81 Mbps down and 13 Mbps up and my other laptop approximately the same distance away from the router shows 35 Mbps down, 10 up. My Android smartphone shows 93 Mbps download and 10 Mbps upload.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">A lot of things come into play when considering connection speeds. They\u2019ll even vary from one test to the next.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Irene wants to know how to enlarge the text on her computer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How can I enlarge my text on my computer?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Irene. We have written several articles about enlarging text on Windows 10 and enlarging text in programs like browsers and emails. The following two articles should cover everything you\u2019d want to know about enlarging text on your computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/quick-tip-how-to-make-text-bigger-on-windows-10\/\" target=\"_blank\" rel=\"noopener\">How to make text bigger on Windows 10<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/zooming-back-to-zoom-zoom-zoom\/\" target=\"_blank\" rel=\"noopener\">How to instantly make text larger in email and on the web.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That covers it all.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Irene.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\">Donate today and help us keep on helping you!<\/a><\/strong><\/span><\/p>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Diane wants to uninstall Microsoft Edge<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I recently bought a new Lenovo computer. I installed Chrome because I like it. On startup, an Edge page takes over, trying to get me to install photos, etc. How do I uninstall Microsoft Edge? It is greyed out when I go to the Uninstall page. Thank you in advance. Dianne<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Diane. You cannot uninstall Edge from Windows 10 or Windows 11. Here\u2019s what Microsoft says:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><em>\u201cMicrosoft Edge is the web browser recommended by Microsoft and is the default web browser for Windows. Because Windows supports applications that rely on the web platform, our default web browser is an essential component of our operating system and can\u2019t be uninstalled.\u201d<\/em><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now, I\u2019m sure that if you searched hard enough you could find someone who will say you can remove Edge manually, but I would not chance ruining Windows by attempting it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Let\u2019s try to get rid of the notifications from Edge. I suggest you right-click on the start button and click Settings. In Settings &gt;System &gt; Notifications &amp; actions\u2026 turn the switch next to \u201cGet notifications from apps and other senders\u201d off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Next, open Edge and click on the three horizontal dots icon at the top right to open Edge Settings.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">From the Edge Settings menu, click on \u201cCookies and site permissions\u201d.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Scroll down until you see \u201cSite Permissions \/ Notifications\u201d.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Turn the switch next to \u201cAsk before sending (recommended)\u201d Off.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here are some screenshots to guide you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/off-edge.png\" alt=\"Cloudeight InfoAve\" width=\"590\" height=\"203\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">A closer view of the \u201cSite permissions \/ Notifications\u201d dialog.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/off-edge1.png\" alt=\"Cloudeight InfoAve\" width=\"591\" height=\"276\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you turn the switch off, you\u2019ll see this\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/off-edge2.png\" alt=\"Cloudeight InfoAve\" width=\"591\" height=\"153\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">That should keep Edge quiet.<\/span><\/p>\n<hr \/>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Bil wants to help his wife upgrade her Microsoft Office <\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello. My wife has a Laptop (Lenovo) running Windows 10 version 2004. My issue is she is running Microsoft Office Version 2007. I know it\u2019s very old. I want to bring her up to date with Microsoft Office 2019. My main dilemma is that she currently runs under POP3, and Virgin Media is IMAP, which I would like to put her on as I feel it is a more up-to-date and reliable email protocol. What sort of issues if any will I find when installing Microsoft Office 2019? Can I do it safely without any issues? I will naturally back up backup before I start.Your newsletters are brilliant, and I have learned so much from other readers\u2019 questions \u2013 keep up the good work! Best regards, Bil.<\/span><\/footer>\n<footer><\/footer>\n<footer><\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Bil. Thanks for your nice comments. All the documents you\u2019ve created with Office 2007 will be accessible when you switch to Office 2019. Just to be on the safe side, if you\u2019re not currently using OneDrive, make sure you back up the folder C:\\Users\\Your Wife\u2019s Username, just in case. That folder contains all the important files, settings, and data on the computer. You should uninstall Office 2007 before installing Office 2019 (or Microsoft 365 \u2013 more about that later).And according to<a href=\"https:\/\/answers.microsoft.com\/en-us\/msoffice\/forum\/msoffice_install-mso_winother-mso_2019\/do-i-need-to-uninstall-office-2007-before\/6167f218-6897-4e74-aad5-ac81a512726b\" target=\"_blank\" rel=\"noopener\"> Microsoft<\/a>\u2026<em>\u201c\u2026Uninstalling Office 2007 will not affect or delete your files. After removing Office 2007, you can proceed to install Office 2019 and you will be able to open your files just fine in the newer versions of Word, Excel, and PowerPoint\u2026\u201d<\/em>As for Outlook, <a href=\"https:\/\/answers.microsoft.com\/en-us\/msoffice\/forum\/msoffice_outlook-mso_win10-mso_2019\/how-do-i-migrate-outlook-2007-to-outlook-2019\/53e6e95a-a645-402d-a1ef-14b56056f1fe\" target=\"_blank\" rel=\"noopener\">Microsoft says<\/a>\u2026<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><em><br \/>\n\u201cIf Office 2007 is installed on the PC that Office 2019 is being installed on, there is nothing for you to do\/export\/migrate as installing 2019 will use the original OL profile and its data files, all will be as before, except now in 2019. You need to uninstall 2007\u2026\u201d<\/em>After you upgrade Outlook, you\u2019ll need to manually change the server settings from POP3 to IMAP.<strong>Microsoft 365<\/strong>We recommend (and use) Microsoft 365 (formerly Office 365) as it costs less, and you\u2019ll never have to deal with an outdated version of Office again. It contains all the usual Office programs \u2013 Word, PowerPoint, Excel, Outlook, etc. You can <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/buy\/compare-all-microsoft-365-products.\" target=\"_blank\" rel=\"noopener\">get more information about Microsoft 365 here<\/a>. We hope this helps you, Bil.<\/span><\/footer>\n<\/div>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Ross wants a copy of all the passwords on his computer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Can you recommend a program to obtain a copy of all my passwords stored either on my computer or by Google? I have access to all the relevant sites etc. now, but my computer is \u201ctired\u201d, so I would like to have a copy just in case.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Ross. Nothing beats a good password manager for managing passwords. If you don\u2019t use one yet, it would be an excellent time to get one and start using it. There are many good password managers out there, some are free. <a href=\"https:\/\/bitwarden.com\/pricing\/\">Bitwarden<\/a> has an excellent free password manager. RoboForm and LastPass also offer trimmed-down free versions.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Now, to answer your question: There\u2019s no way to recover every password from your Windows 10 computer, but there are ways to recover many of them. First, you can export all your Google Chrome passwords to a file by following the instructions <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-export-chrome-passwords-to-a-file\/\" target=\"_blank\" rel=\"noopener\">on this page<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can use a program called reCall to ferret out other passwords (email passwords, application passwords, and software licenses) stored on your computer. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/recall-a-free-password-recovery-tool-and-more\/\" target=\"_blank\" rel=\"noopener\">Read more about reCall here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Ross.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Now av<\/strong><strong>ailable: Reg Organizer 9.40<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Barb has a question about her Chromebook<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a Chromebook that I accidentally erased Linux from. Is there any way you could recover that for me? I have tried unsuccessfully. I have had your help before on my PC and I wondered if you could be my last resort. Thank you, Barb.<\/span><\/p>\n<\/footer>\n<footer><\/footer>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Barbara. Thanks for your nice comments.Chromebooks don\u2019t use Linux; they use Chrome OS. In any case, we don\u2019t work on Chromebooks.But maybe this will help you. You can reset your Chromebook back to its factory settings <a href=\"https:\/\/support.google.com\/chromebook\/answer\/183084?hl=en\" target=\"_blank\" rel=\"noopener\">by following the instructions here<\/a>.That would make your Chromebook\u00a0exactly the way it was when you first got it.We hope this helps you, Barbara.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Rona has problems with the Windows 10 Photos app<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hello again TC &amp; EB. I am having problems using the Photos app. I thought I was doing really well transferring my photos from an external hard drive into albums in the photos app. However, after a day or two when I went back to look at the albums, they were nearly all showing that there were zero photos in them. One or two had some, but not all. What am I doing wrong? The photos downloaded into the \u2018collection\u2019 folder are all mixed up with some upside down. On my old computer, I used Picasa to sort my photos and they were all in folders in which I could edit, add, and delete as needed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I am getting very frustrated. I have tried to find solutions on the Internet, and it would seem that many others have had problems too. However, I have been hesitant about trying the fixes suggested. I hope you can help me with some simple procedures as you always do. Many thanks. Rona.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rona. It sounds like the Photos app is not working right. There are two things you can do to try to fix it. You can try to repair it, and if that does not work, you can try to reset it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">To repair or reset the Microsoft Photos app do this.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Type APPS in the taskbar search and press Enter when \u201cApps &amp; features\u201d appears in the search results.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. On the page that opens is a list of all the programs and apps on your computer. Find \u201cMicrosoft Photos\u201d and click on it. You\u2019ll see \u201cAdvanced options\u201d directly beneath the title Microsoft Photos (see the screenshot below).<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/fixphotos.png\" alt=\"Cloudeight InfoAve\" width=\"255\" height=\"369\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019ll see a lot of different settings and choices appear.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/fixphotos1.png\" alt=\"Cloudeight InfoAve\" width=\"447\" height=\"385\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019re only interested in two of them: \u201cRepair\u201d and \u201cReset\u201d. Try \u201cRepair\u201d first and restart your computer. See if that fixes the Photos app. Go back to Apps &amp; features, find Microsoft Photos, click on it, and choose Advanced Settings again. This time choose Reset instead of Repair. After you reset the Photos app, restart your computer and try the Photos app again.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you still can\u2019t get the Photos app working to your satisfaction, we have two alternatives for you.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Microsoft Photo Gallery (came with Windows XP, and Windows 7) and works on Windows 10 too. I\u2019m using it on Windows 10. For more information on where to get it, how to install it, and what it can do, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-install-movie-maker-and-photo-gallery-on-windows-10\/\" target=\"_blank\" rel=\"noopener\">see our article here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You may also be interested in reading our article about <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/faststone-image-viewer\/\" target=\"_blank\" rel=\"noopener\">FastStone Image Viewer <\/a>(free). It has photo-organizing capabilities too.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Rona.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sharon wants to make the taskbar font black<br \/>\n<\/strong>I always appreciate your help; you guys are great! Is there any way to make the fonts on the taskbar black and not white I have a green color on there now and the white doesn\u2019t show up well. Thanks again for your help. Sharon S.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sharon. Thank you! It sounds like you have Windows 10 in \u201cLight\u201d mode or have selected a light color for your taskbar. There\u2019s no way to change the taskbar font without getting into third-party programs or registry hacks. I don\u2019t think you\u2019d want to do that.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">So, we\u2019re going to help you get your Windows 10 PC out of light more \u2013 or help you select a dark color for your taskbar so the white text shows up better.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Let\u2019s get you out of light now and into Dark mode this way\u2026<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Right-click the taskbar.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click \u201cTaskbar settings\u201d<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Click \u201cColors\u201d<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under \u201cChoose your color\u201d make sure it says \u201cCustom\u201d (you can select it by clicking on the little arrow).<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under \u201cChoose your default Windows mode\u201d choose \u201cDark\u201d.<strong><br \/>\n<\/strong>Under \u201cChoose your default app mode\u201d you can choose \u201cLight\u201d or \u201cDark\u201d \u2013 it doesn\u2019t affect the taskbar color.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/wincolors.png\" alt=\"Cloudeight InfoAve\" width=\"588\" height=\"494\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, make sure \u201cautomatically pick an accent color from my background is not selected.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/wincolors3a.png\" alt=\"Cloudeight InfoAve\" width=\"447\" height=\"265\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can either choose a dark color from the color chart or under \u201cShow accent colors on the following surfaces\u201d, leave the box under \u201cStart, taskbar and action center\u201d unchecked. This will result in a black taskbar and the white text will show up very well.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/wincolors1a.png\" alt=\"Cloudeight InfoAve\" width=\"588\" height=\"467\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">The text will still be white, but you\u2019ll be able to see it much better.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are programs you can download and themes you can install that may change the taskbar text color \u2013 but we recommend that you just make the taskbar darker so that the Windows default white text shows up well.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\">Donate today and help us keep on helping you!<\/a><\/strong><\/span><\/p>\n<\/footer>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Saturday Bonus Questions and Answers \u2013 090625 Hello there, friends. Summer is waning. We only have 2 more weekends of summer left, then autumn will be upon us. If all that isn&#8217;t enough for you, it&#8217;s Saturday and time for a new Saturday Bonus Questions &amp; Answers edition. Today, as we do every Saturday, we\u2019re featuring some\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-090625\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,1462,1678,2660,1,2641,2942,4353,3948,4221,4299,3602,10,2366],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30733"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=30733"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30733\/revisions"}],"predecessor-version":[{"id":30735,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30733\/revisions\/30735"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=30733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=30733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=30733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}