{"id":30803,"date":"2025-09-20T09:44:50","date_gmt":"2025-09-20T13:44:50","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30803"},"modified":"2025-09-20T09:44:50","modified_gmt":"2025-09-20T13:44:50","slug":"saturday-bonus-questions-and-answers-092025","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-092025\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 092025"},"content":{"rendered":"

Saturday Bonus Questions and Answers \u2013 092025<\/strong><\/span><\/p>\n

Welcome to the last edition of Saturday Bonus Questions & Answers for the summer. On Monday, those of us in the northern half of the world will experience the autumnal equinox, and autumn will begin. Those in the southern half of the world will welcome spring – you’re lucky!\u00a0 And, of course, it’s Saturday and time for a new Saturday Bonus Questions & Answers edition.<\/span><\/p>\n

Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n

These questions & answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n

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Please consider giving us a helping hand!<\/strong><\/a><\/span><\/p>\n

If our computer support & help, or our tips and tricks have helped you or made your computer life easier or more productive, please help us with a small donation. Your gifts allow us to continue to help you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n

\"Help<\/a><\/span><\/p>\n

Donate today and help us to keep helping you!<\/a><\/strong><\/span><\/p>\n

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Saturday Bonus Questions and Answers \u2013 9\/20\/25<\/strong><\/span><\/p>\n

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Dianne cannot see thumbnails, only icons. <\/strong><\/span>
\nThanks in advance for giving me a little frustration with photos in Windows 10. Recently, something changed in my laptop so that when I want to upload pictures, many of the pictures show just the general picture icon, vs. a thumbnail of the actual picture. It\u2019s just annoying not to see what picture I\u2019m uploading; having to open the picture file first rather than simply uploading.<\/span><\/p>\n

I have a new Lenovo Yoga, which I love, but the online help couldn\u2019t seem to help other than to suggest doing a backup on an external drive, then they would do a clean reset. Of course, I\u2019m running to you before I do anything! Thanks as always, Dianne<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Dianne. Thanks so much. Type FOLDER OPTIONS in the taskbar search. When you see \u201cFile Explorer Options\u201d in the search results, press Enter or click \u201cOpen\u201d. In the Folder Options dialog, click on the \u201cView\u201d tab at the top and make sure that \u201cAlways show icons, never thumbnails\u201d is unchecked (OFF). Then click the \u201cApply to Folders\u201d button and click \u201cApply\/OK\u201d (at the bottom).<\/span><\/p>\n

\"Cloudeight<\/span>
\nRestart your computer. If you still don\u2019t see thumbnails, run Microsoft\u2019s File & Folder troubleshooter. See this page for more info.<\/a><\/span><\/p>\n

Let us know if this helps you, Dianne.<\/span><\/p>\n

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Mario keeps getting an annoying BSOD<\/strong><\/span>
\nI keep getting an annoying Blue screen that says \u201cStop code system service exemption. Automatic restart\u201d. What\u2019s going on?<\/span><\/p>\n

Our answer.<\/strong><\/span>
\nHi Mario. Driver issues almost always cause blue screens. If you have a driver updater program installed, you need to uninstall it. You can also try the Windows Blue Screen troubleshooter to diagnose the problem. To do this, please read our article here.<\/a> I don\u2019t have enough information to give you more detailed help. If you have a Cloudeight Direct Computer Care key \u2013 we can look at your computer and see if we can find the problem. If you don\u2019t have one, and you want us to look at your PC\u2026 you can get one here.<\/strong> <\/a><\/span><\/p>\n

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Daniel wants to know the best free substitutes for MS Office<\/strong><\/span>
\nWhat is the best free substitute for Microsoft Office?<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Daniel. We have three-and-a-half suggestions for you. See our article here.<\/a><\/span><\/p>\n

On that page, you\u2019ll find three (and a half) free, excellent replacements for Microsoft Office. One of those should be just what you\u2019re looking for.<\/span><\/p>\n<\/div>\n

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\"CLOUDEIGHT<\/a><\/p>\n

We can fix your Windows computer\u2026 check out our low prices here!<\/span><\/a><\/strong><\/p>\n

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Sharon wants to know what she can do to her PC so it can run Windows 11<\/strong><\/span>
\nI ran the WhyNotWin11 download, and the TPM Version is shown to be missing\/disabled. I have no idea what that is. Also, the only other thing is that CPU Compatibility is shown to be not currently listed as compatible. My CPU is an Intel(R) Core (TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Is there anything I can or need to do to be compatible whenever I choose to go to Windows 11? Thank you so much. You two are the only ones I trust with my computer.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Sharon. Thanks so much. TPM (Trusted Platform Module) is a chip on the computer motherboard that makes the computer more secure. Windows 11 requires TPM 2.0.<\/span><\/p>\n

If TPM is showing missing or disabled, your computer won\u2019t be able to run Windows 11. Generally, a computer that is older than 6 or 7 years will not run Windows 11.<\/span><\/p>\n

Windows 11 only supports 8th-generation processors (CPUs) and newer. Yours is a 4th-generation processor -although it\u2019s a good one.<\/span><\/p>\n

You\u2019ll find dozens of articles showing you how to upgrade a Windows 10 computer that does have the hardware to support Windows 11, but we strongly advise against that. If you want to keep using Windows 10 past October 14, 2025, and don\u2019t want to buy a new computer, we recommend you try 0patch<\/a>. It\u2019s only $27 a year, and you can keep using your Windows 10 computer safely after 10\/14\/25. You may also qualify for Microsoft’s Extended Security Updates program, which costs $30, although if you meet certain requirements, you can get it free. ESU will also make your computer safe to use for an additional year. You can read more about Microsoft’s ESU program here.<\/a><\/span><\/p>\n

We hope this helps you, Sharon.<\/span><\/p>\n

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Ann\u2019s friend said her HP printer won\u2019t work without Adobe Flash<\/strong><\/span>
\nThis is for a friend. She has a Windows 10 computer and uses an HP Printer. She said her printer would not work without Adobe Flash Player. What is the simplest way to fix this? She knows nothing about computers other than to use one, and I\u2019m too far away to help her.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Ann. Adobe Flash Player has long been unsupported, and it is no longer available.<\/span><\/p>\n

HP Printers (or any other brand) do not need Adobe Flash Player to work. If her printer is not working, it\u2019s not because of the demise of Adobe Flash Player. It\u2019s because it\u2019s not set up correctly. The best way to fix it is to get her printer model and go to the www.hp.com<\/a> website, look up her printer model, and then download the software for it. Before she sets up her computer again, she\u2019ll need to remove the current printer from Windows by going to Settings > Devices > Printers and scanners, clicking on the HP printer she wants to reinstall, and she\u2019ll see a \u201cRemove device\u201d button appear. She should click on that. Then restart her computer and set up the printer exactly as she did when she first got it.<\/span><\/p>\n

If you need more help (or if she needs more help), let us know.<\/span><\/p>\n

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Sharon read our article on freeware and wants to know about Privacy Badger<\/strong><\/span>
\nI read your article about freeware. Can Privacy Badger be used when I have Emsisoft installed? I love Emsisoft and will not change it. Thanks, Sharon.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Sharon. Privacy Badger is not an antivirus or antimalware; it\u2019s a pop-up blocker and privacy enhancer. So, Emsisoft and Privacy Badger don\u2019t do the same things, and they complement each other.<\/span><\/p>\n

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\"Help<\/a>
\nDonate today and help us keep on helping you!<\/span><\/a><\/strong><\/span><\/p>\n<\/div>\n

Would you be interested in making an automatic monthly gift?\u00a0Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n

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Richard has an old 1TB HDD (Hard Drive) and wants to use it in other ways
\n<\/strong>Good Morning, my two longtime friends. If I have an HDD from another computer (2Tb) and want to clear all partitions on that HDD, I can put it into my Desktop (second bay) to use as a backup of my \u201cSystem\u201d and File History. Or put it into an external HDD enclosure so that I could either a) use it as a backup for 3 computers \u2013 My wife\u2019s desktop, my desktop, and my laptop. or b) put it on my router \u2013 perhaps with a network path \u2013 so that all three computers can be saved without having to move it between them.<\/span><\/p>\n

I know this is a \u201cTall Order\u201d, but you two friends might know how to do it; or can direct me to a site that would explain it. Is it possible that you can do it through one of your programs??? I would certainly be willing to support you two \u2013 as I have in the past \u2013 by purchasing that program. Though I started on computers when they were first born (my first computer was MS-DOS) at almost 85 years old, I think I\u2019ve forgotten more than I knew.<\/span><\/p>\n

Please advise \u2013 I highly respect your advice and direction. Retired Pastor and former dBase programmer, Rich.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Rich, thanks for your nice comments. You have many different questions here, and I\u2019m not certain exactly what you\u2019re trying to do. So, I\u2019m just going to guess and do the Cloudeight thing and give you the simplest, easiest answer.<\/span><\/p>\n

You can buy an external enclosure (case) for your HDD that essentially makes a USB external hard drive out of it. Once you do that, you can use Windows Disk Management to remove the partition (combine them into one partition); however, if you\u2019ve never used Windows Disk Management before, you\u2019d find it easier to use a partition manager like MiniTool\u2019s Partition Wizard (Free)<\/a>. Partition Wizard makes it easy to create partitions or combine partitions.<\/span><\/p>\n

Here\u2019s an excellent tutorial <\/a>on how to make an external hard drive from an HDD. You can do it in about 10 minutes. All you need to buy is an external case, which you can buy from any computer store, Amazon, or other online computer supply stores. These cases include a power supply, an interface adapter, and a method of mounting an HDD (either 3.5-inch or 2.5-inch). Here\u2019s an external case for about $27 from Amazon<\/a> that supports both 2.5 and 3.5-inch HDDs.<\/span><\/p>\n

If this does not answer all your questions, it should at least narrow the field for you and get you headed in the right direction. Let us know if you need more help.<\/span><\/p>\n

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Jeanne wants to know our opinion of the Vivaldi browser<\/strong><\/span>
\nWhat is your opinion of the Vivaldi browser? Thank you for your time.<\/span><\/p>\n

Our answer<\/strong><\/span>
\nHi Jeanne. Quite a while ago, we recommended the Vivaldi browser<\/a>. It has several new features now, but if you\u2019re asking if it\u2019s safe or not, yes, it is safe.<\/span><\/p>\n

Vivaldi, along with Brave, Opera, Iridium, Microsoft Edge, Google Chrome, etc., are all built using the Chromium browser engine. So, you can be sure that Vivaldi will perform well. But I can\u2019t tell you if you will like it or not. So, try it \u2013 it won\u2019t hurt anything. You can install as many browsers as you want, just make sure you make your favorite browser your default. Then you can use the other installed browsers whenever you want. I use Chrome most of the time, but I also use Firefox and Edge, plus I have three or four other browsers installed as well.<\/span><\/p>\n

It won\u2019t hurt anything to try Vivaldi and test it for yourself. It\u2019s free and it is safe. You can download Vivaldi here<\/a>.<\/span><\/p>\n

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Gordon has a warning for all computer users<\/strong><\/span>
\nSCAM \u2013 on my wife\u2019s computer. She received a message on her cell called a \u201cconfirmation of charges\u201d ($299.08), so we went to her computer and her Gmail account. There we saw the email in its entirety. The charge was from Sam Server for the purchase of McAfee security software. My wife\u2019s name was listed in the CCs. The odd thing about this was that the only contact information for SAM was a 5xx phone prefix to call for questions. The first calls we made were to her credit card companies, which reported no charges on her account. Next, we sent copies of the email to their sites that collected suspicious documents. Then we deleted the email from her devices. We are certain that this was an introduction to a ransomware threat. I thought you might like an example to share. Thank you for all you do \u2013 you are unique.<\/span><\/p>\n

Our answer (comments)<\/strong><\/span>
\nHi Gordon. Thanks for sending this. We cannot emphasize enough or often enough that ransomware and identity theft do not happen because a hacker sneaks onto your computer; ninety-nine percent of the time, they happen because someone clicks a link in a spam or scam email.<\/span><\/p>\n

Again, thanks for sharing your experience. Let\u2019s hope that it helps others be more careful when clicking links in email \u2013 even if that email looks familiar (from banks, stores, financial institutions, and governmental entities). If you\u2019re not positive, these kinds of counterfeit emails can be vectors for malware, scams, identity theft, and ransomware.<\/span><\/p>\n

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\"Reg<\/p>\n

Now av<\/strong>ailable: Reg Organizer 9.40<\/strong><\/span><\/p>\n

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n

Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n

Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n

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