{"id":30939,"date":"2025-10-18T09:26:17","date_gmt":"2025-10-18T13:26:17","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30939"},"modified":"2025-10-19T09:34:31","modified_gmt":"2025-10-19T13:34:31","slug":"saturday-bonus-questions-and-answers-101825","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-101825\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 101825"},"content":{"rendered":"<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 101825<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-30940 alignleft\" src=\"https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty.jpg\" alt=\"Saturday Bonus Questions Fall 2025\" width=\"251\" height=\"251\" srcset=\"https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty.jpg 1024w, https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty-300x300.jpg 300w, https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty-150x150.jpg 150w, https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty-768x768.jpg 768w, https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2025\/10\/frosty-665x665.jpg 665w\" sizes=\"(max-width: 251px) 100vw, 251px\" \/>Halloween is quickly approaching, and that means the barrage of Christmas advertising isn&#8217;t far away. The Holiday season is almost here again, and to me, that means that winter isn&#8217;t far away. But before we get the snow and cold, let me remind you that it&#8217;s Saturday, and time for a new edition of Saturday Bonus Questions &amp; Answers.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p class=\"auto-style1\"><span style=\"text-decoration: underline;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <strong>Please consider giving us a helping hand!<\/strong><\/a><\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If our computer support &amp; help, or our tips and tricks, have helped you or made your computer life easier or more productive, please consider helping us with a small donation. Your gifts enable us to continue helping you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"auto-style799\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\" alt=\"Help us keep on helping you!\" \/><\/a><\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><strong> <a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 18pt;\"> Donate today and help us to keep helping you!<\/span><\/span><\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #ff0000;\"><strong>Saturday Bonus Questions and Answers \u2013 101825<\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>JoAnn wants to know if we recommend VPNs<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darcy or TC. Do you recommend VPNs? And if so, which one would be best to use? Thank you for your always outstanding advice! JoAnn.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi JoAnn. No, we don\u2019t recommend VPNs for most people. VPNs have their place if you work from home and your employer requires one. Or when connecting to public Wi-Fi, such as you\u2019ll find in hotels, restaurants, airports, city parks, etc.\u00a0 VPNs do not protect you from malware, viruses, identity theft, or any of the other things those who sell VPNs claim. They will protect you from your ISP tracking what you\u2019re doing, but then you\u2019re trading one devil for another \u2013 that is the VPN you use will most likely claim they don\u2019t log your activity but you have no way of knowing if that is true or not.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">A VPN is also useful if you want to appear to be from another country so you can access web content that may be blocked in your country. For instance, you\u2019re in Australia and you want to access a site that is limited to those in the U.S.A.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But generally, no, we don\u2019t recommend VPNs, at least not when using your computer from home. VPNs have their place, though.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you want to try a VPN, you can install a VPN extension that you can turn on\/off. CyberGhost (and others) have extensions for most browsers. Using a browser-based VPN extension allows you to easily turn the VPN on or off. These may or may not be as private as normal Windows-based VPNs, but using a browser-based VPN is a great way to try out a VPN.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you decide.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2013<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">JoAnn wrote back: <em>\u201cWow, that was educational, TC! Thank you ever so much for breaking it down to educate me! As always, you and Darcy are the BEST! Sincerely, JoAnn.\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Anna asks about browser extensions<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">What are browser extensions? Should or shouldn\u2019t we install them? I use Microsoft Edge. I\u2019m sorry if this is a stupid question. But I don\u2019t know the answer. I\u2019ve been with you guys for a long time. You\u2019ve never steered me wrong. Thanks, Anna.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Anna. There\u2019s no such thing as a stupid question. Browser extensions are add-ons for browsers that add extra functions or new functions to your browser. You can think of an extension as something that extends a browser\u2019s functionality. Sometimes extensions are called \u201cadd-ons\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Extensions can be very useful and helpful \u2013 they can also be malware. It\u2019s important to install extensions only from legitimate sources like the Chrome store (Chrome extensions work with Edge also). Never install extensions that are bundled with freeware unless you\u2019re certain they\u2019re safe. Never install extensions from popup ads you see on the Web. Edge, Chrome, and Firefox all have safe extensions you can download from their respective \u201cstores\u201d. Most, but not all, browser extensions are free.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Here are some examples of good browser extensions:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. LastPass (Password manager)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. RoboForm (Password manager)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. BitWarden (Password manager)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Mercury Reader (Makes reading web pages easier)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">5. Privacy Badger (Blocks ads and improves user privacy)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">6. uBlock Origin (an excellent adblocker)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">7. Grammarly (free version \u2013 grammar checker)<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are thousands of safe extensions for Chrome, Edge, Firefox, and other browsers. Many are free.\u00a0 But remember, it\u2019s always best to keep the number of extensions installed in your browser to a reasonable number; too many extensions can adversely affect browser performance.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you understand browser extensions.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Shirley installed Microsoft Teams and hates it<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I installed Microsoft Teams. It is the worst app ever. I uninstalled it using Add\/Remove Programs, and it still keeps popping up. How do I get rid of it forever?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Shirley. According to Microsoft, you can uninstall Microsoft Teams this way:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. Quit Teams by right-clicking the Teams icon in the taskbar and choosing Close window.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. Type Apps in the Taskbar search and press Enter when \u201cApps &amp; features\u201d appears in the search results<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. In Apps &amp; features, type TEAMS in the search box<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Highlight Microsoft Teams by clicking on it (or on the 3 dots to its far right), then select Uninstall.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">5. A box will appear; select Uninstall again to confirm you want to uninstall Teams.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can also use HiBit Uninstaller. HiBit has a Windows Store Apps Manager which you can use to remove any Microsoft Store app \u2013 like Microsoft Teams. HiBit is free \u2013 <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/hibit-uninstaller-revisited\/\" target=\"_blank\" rel=\"noopener\">you can read more about it here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Shirley.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<\/div>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">We can fix your Windows computer\u2026 check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<span style=\"font-size: 18pt;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/span><\/p>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Paul gets a strange message at Windows shutdown<br \/>\n<\/strong>Hi Guys, I think that I started following you from the start of Cloudeight stationery. Over time, I have found your tips &amp; tricks to be very useful. Now I have a problem, no, more of a pain in the butt than a problem. When I shut down my PC at night, the screen goes black with the words Shutting Down I then get a message saying \u201dUntitled Chromium\u201d Underneath this it states \u201dThis app is stopping windows from shutting down\u201d\u00a0 My PC then restarts. I have to wait for it to load, then shut down as usual. Google is my default browser, I very rarely use Edge. Any ideas on how I can stop this? Keep up the good work. Kind regards, Paul.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">PS\u2026 I know you guys could write a book but how did you pick \u2018Thundercloud\u2019 ( TC ) &amp; \u2018Eightball ( EB )<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<br \/>\n<\/strong>Hi Paul. Thanks for your nice comments. It sounds like there\u2019s an untitled tab open in Chrome that causes Chrome to crash when Windows tries to force it to close when shutting down your computer. Try clearing Chrome\u2019s history and reset Chrome <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-chrome-and-clear-browsing-history\/\" target=\"_blank\" rel=\"noopener\">by following the instructions here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, make sure you don\u2019t have any Chrome or Chromium entries in your Windows startup programs. Open Task Manager, click on the \u201cStartup tab\u201d and disable any Chrome or Chromium entries. You can disable an entry by right-clicking it and choosing \u201cDisable\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As far as the Thundercloud &amp; Eightball names\u2026 I (TC) played in a rock band for four years when I was in my teens. One of the bands was called \u201cThe B.W. Krook Experience\u201d. I was the bass player and I wore an American Indian chief\u2019s headdress, a long purple robe, with a gold collar, and I pretended to speak in some odd language. I would announce the next song and B. W. Krook would interpret and say (with a fake accent) \u2014 \u201cChief Thundercloud like to say \u2014 thank you for being here tonight \u2013 the next song we like to play is called\u2026\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As far as Eightball \u2013 she grew up in Florida and was widely known as a pool hustler. I think she even knew Paul Newman and played against Minnesota Fats. I don\u2019t know if she still plays pool or not, but I think so because, with the little bit of money, we make from our little business, I know I can\u2019t afford a yacht\u2026but she has one.\u00a0 And it\u2019s called \u201cThe Mighty Tobias\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">My story is a true story (really). I\u2019m not sure about Eightball\u2019s story- except for the part about \u201cThe Mighty Tobias\u201d.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Patsy was typing a letter in Notepad and then clicked something and everything disappeared<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I was typing a letter on Notepad when I accidentally clicked something that deleted everything I had typed and I was almost done with the lengthy letter. Notepad was still up, but the typing was gone. When I tried to find out if I could recover it. I tried a couple of methods which either took me nowhere or some solutions I wasn\u2019t sure enough to try. I haven\u2019t shut my computer off, just closed the lid and hope it will retain the deleted information.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">How do I search for the deleted data and recover it? I believe what I did when I lost the letter was click on enter with my little finger and accidentally pushed on the second side (R &amp; L) of the mouse keys on the bottom of my laptop. Sorry, I\u2019m hopeless when it comes to proper computer terms. I did read if I shut down my computer I will lose the information but I may be able to recover it. I\u2019m not secure enough to put Disc Drill on my computer to try it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Patsy. If you are typing in Notepad, and you accidentally do something where the typing disappears, immediately click Edit, Undo, and it will bring your typing back. Or \u201cCtrl + Z\u201d If you start typing more, you won\u2019t be able to get it back to what you\u2019ve already typed. Notepad, is evolving from a very basic text editor into a full-fledged word processor. So, if you&#8217;re using an updated version, you may be able to recover much of what you lost.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">A better alternative, if you are typing something lengthy, is to use MS Word. If you don\u2019t own MS Office, you can use an alternative free office program such as <a href=\"https:\/\/www.openoffice.org\/download\/index.html\" target=\"_blank\" rel=\"noopener\">OpenOffice<\/a>. All good word processors, like MS Word and Open Office Writer have autosave features. So, if you decide to use a word processor like Word, Writer, or one of the many other good ones, be sure to turn on auto-save and set it to save your work every few minutes.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Patsy.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Audrey asks about a message that appeared on her husband\u2019s laptop<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Dear TC. I downloaded PC Health this morning on another computer and solved the mystery of Desktop Naloggf on my husband\u2019s laptop, which I asked you about a week or two ago. This is what came up when I opened PC Health Check.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/pchealth.png\" alt=\"Cloudeight InfoAve\" width=\"388\" height=\"228\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I do love it when puzzles get resolved! Although I still have no idea what its purpose is so I didn\u2019t go any further with PC Health! Just thought I\u2019d let you know. Kind regards, Audrey<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Audrey, thank you. When you download PC Health Check it will identify the computer you installed it on (in your case the computer\u2019s name is Desktop Naloggf). But to find out if the computer\u00a0you installed PC Health Check on can run Windows 11 (or if not, why not), you must click the blue \u201cCheck now\u201d button. It will then give you the verdict in just a few seconds.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If a PC cannot run Windows 11, PC Health Check shows the reason(s) why and offers potential remediations, most of which, to be honest, will be expensive or difficult.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Also, most computers that cannot run Windows 11 will start displaying a notice like the one below in Settings &gt; Updates and Security &gt; Windows Update.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/not-supported.png\" alt=\"Cloudeight InfoAve\" width=\"505\" height=\"275\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And you\u2019ll notice even when it tells you that \u201cThis PC doesn\u2019t currently meet all the system requirements for Windows 11\u201d, mysteriously, you still get the link to download PC Health Check.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Audrey.<\/span><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/p>\n<p><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Now av<\/strong><strong>ailable: Reg Organizer 9.88<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<footer class=\"entry-meta\">\n<div>\n<footer class=\"entry-meta\">\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Barbara wants a free antivirus<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Good Day. Can you please help me with a suggestion for a free antivirus for my home computer?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Barbara. We don\u2019t recommend any free antivirus. AVG and AVAST, which are the two most popular \u201cfree\u201d antivirus programs (both now owned by the same company), claim to be free but load your computer up with useless programs you don\u2019t need and which may adversely affect your computer\u2019s performance.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We recommend Emsisoft. It\u2019s $29 the first year and $25 each subsequent year. When you think about that it\u2019s only a bit over $2 a month for great protection from viruses, Trojans, malware, PUPs, ransomware, and more. It\u2019s the only antivirus\/antimalware we recommend. <a href=\"https:\/\/thundercloud.net\/emsisoft\/\" target=\"_blank\" rel=\"noopener\">You can read more here<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you don\u2019t want to pay anything, Windows 10 and Windows 11 both come with Microsoft Defender installed and it is turned on by default. It offers basic protection from viruses and other threats. And if it came to a choice between AVAST, AVG, or Microsoft Defender, we\u2019d choose Microsoft Defender.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Barbara.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Myron wants to clear the cache in Microsoft Edge<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I know you have answered this before, but I have an excuse for losing it. I\u2019m 91 years old, and we lose things. Tell me, please, how to clean my cache in Microsoft Edge. I\u2019m getting a McAfee pop-up, and I\u2019m thinking this will solve the problem. Thanks, Myron.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Myron. Open Microsoft Edge and press CTRL + H.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When the History dialog opens, click on the 3 horizontal dots at the top right.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">See the screenshot below.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/edgecache.png\" alt=\"Cloudeight InfoAve\" width=\"580\" height=\"373\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When the Clear browsing data dialog opens, select \u201cAll time\u201d under \u201cTime range\u201d and, unless you have a particular reason to check other options, just tick the 4 four boxes under \u201cBrowsing history\u201d, \u201cDownload history\u201d, \u201cCookies and other site data\u201d, and \u201cCached images and files\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/edgecache1.png\" width=\"496\" height=\"596\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you\u2019ve done that, click \u201cClear now\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Remember, once you do this, you\u2019ll need to re-login to the sites you were logged into when you cleared the cache.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Myron.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Bil has problems with OneDrive<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi, superheroes. I have a problem that doesn\u2019t seem to be affecting my PC, however, it is annoying! It keeps getting a message that my OneDrive has sync issues! It gives me the option to change the invalid letters for \u201c_\u201d. I do this and it then tells me that it couldn\u2019t do it and I must do it manually. When I go into OneDrive and check all my files there are none with invalid characters in them! Do you have any ideas? Bil<\/span><\/p>\n<p><span class=\"auto-style1\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our Answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Bil. There can be many reasons for sync issues with OneDrive, such as an unreliable internet connection, conflicts with other programs or files, or problems with the OneDrive app itself. If you\u2019re sure you\u2019ve no problems with your Internet connection and no conflicts with other apps you can try the following:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1.) Restart the OneDrive app and try syncing again. Go to Settings &gt; Apps &gt; Apps &amp; Features, locate OneDrive, and click on it. You\u2019ll see \u201cAdvanced options\u201d appear. Click on \u201cAdvanced options\u201d then in \u201cAdvanced options\u201d click on \u201cTerminate\u201d. Restart your computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2.) If the problem persists, you can try resetting the app. Go to Settings &gt; Apps &gt; Apps &amp; Features, locate OneDrive, and click on it. You\u2019ll see \u201cAdvanced options\u201d appear. Click on \u201cAdvanced options\u201d then in \u201cAdvanced options\u201d click on \u201cReset\u201d. Restart your computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3.) If neither of the above works you can uninstall and reinstall OneDrive. Go to Settings &gt; Apps &gt; Apps &amp; Features, locate OneDrive, click on it, and then click \u201cUninstall\u201d. Restart your computer. <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/onedrive\/download\" target=\"_blank\" rel=\"noopener\"> You can download OneDrive from here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Bil.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">We can fix your Windows computer\u2026 check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Jean has a problem with an external hard drive<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have a problem with my external hard drive. You are probably fed up with hearing about external drives. File History is set up and running. It backs up every day. When I first set it up, all was well until Seagate and something called Toolkit took over. I don\u2019t think Seagate is backing up anything. I don\u2019t know how to use it.Can I format the drive and is there anything special I need to do other than right-click and choose \u201cFormat\u201d. It only gives me the option to quick format. Should I just buy another external drive and make sure nothing is ever downloaded onto it. Seagate is not listed in Apps and Features so I can\u2019t find any way to uninstall it. Thank you. Hope you can help.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Jean. While we remind people quite frequently to not install the software that comes with external drives (they will work just fine without it), many people still install the software that comes with the drive. If you installed the software that came with your drive you\u2019ll get Seagate Toolkit installed with it or added to it as an \u201cupdate\u201d. <a href=\"https:\/\/www.seagate.com\/manuals\/software\/toolkit\/introduction\/\" target=\"_blank\" rel=\"noopener\">You can read more about it here.\u00a0<\/a><\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Since you\u2019re not selling the drive or giving it away, a Quick Format is just what you need. Since you\u2019re going to re-use the drive yourself, you don\u2019t have to be concerned about doing a full format. A Quick Format will remove all data on the drive and also remove the Seagate Toolkit.<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">As for why Toolkit is not listed in Apps &amp; Features, I don\u2019t know and it doesn\u2019t matter if you\u2019re going to format (Quick Format) the external drive, Toolkit will not survive. Just do not reinstall it. The drive will work just fine without any supporting software.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You\u2019ll need to set up File History again, though. To find out how to set up File History on Windows 10, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-use-file-history-to-back-up-your-computer\/\" target=\"_blank\" rel=\"noopener\">see our tutorial here.\u00a0<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Jean.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Diane wants to replace Thunderbird<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I\u2019m ready to get rid of Thunderbird. I know you have a product you recommend but I cannot find it. I\u2019ve just lost several years of emails (most not important), so now would be a good time for a switch. Please advise. Thanks, Diane.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Diane. We currently recommend OE Classic, but it\u2019s not free. The program costs $37 (lifetime license, three years of updates). There&#8217;s also a one-year license available for $19.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you are going to use Gmail in OE Classic and you have it set up as IMAP in Thunderbird (and you probably do), then all your Gmail folders and mail will be synchronized in OE Classic.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">However, any local folders and message rules you created in Thunderbird will not be transferred when you switch to OE Classic.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/classic\/\" target=\"_blank\" rel=\"noopener\">You can read more about OE Classic here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this answers your question, Diane.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Darlene said our suggestion for Mint doesn\u2019t work for her.<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Unfortunately, it\u2019s Mint that I\u2019ve been using, and it is no longer tracking my bank &amp; financial account. But thanks for trying. It was wonderful until about 6 months ago. Many others are having the same problem with Mint after years of very satisfactory service. Darlene<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We\u2019re nothing if not intrepid! Here are some alternatives to Intuit Mint:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.personalcapital.com\/\" target=\"_blank\" rel=\"noopener\">Personal Capital<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.pocketsmith.com\/\" target=\"_blank\" rel=\"noopener\"> PocketSmith<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.youneedabudget.com\/\" target=\"_blank\" rel=\"noopener\"> You Need a Budget (YNAB)<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/countabout.com\/\" target=\"_blank\" rel=\"noopener\"> CountAbout<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Each of these personal finance management tools offers slightly different features and functionality, so it may be worth researching each one to determine which is the best fit for your needs. Some have free or very inexpensive plans. The ones that have a fee offer free trials so you can try them out.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Keep in mind, we have not tried any of them, but all seem to have good reputations.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please let us know if you decide to use any of these, so we can pass your review and experience on to others.<\/span><\/p>\n<hr \/>\n<\/footer>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><\/span><\/p>\n<\/div>\n<\/footer>\n<\/div>\n<\/footer>\n<\/div>\n<div>\n<div>\n<p><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?<\/span><span class=\"auto-style12\">\u00a0<\/span><a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. <\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span class=\"auto-style12\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Saturday Bonus Questions and Answers \u2013 101825 Halloween is quickly approaching, and that means the barrage of Christmas advertising isn&#8217;t far away. The Holiday season is almost here again, and to me, that means that winter isn&#8217;t far away. But before we get the snow and cold, let me remind you that it&#8217;s Saturday, and time for a\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-101825\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3389,3770,3764,2897,1462,4472,4424,1683,4383,2660,1,4525,4385,4353,3948,4221,4299,1961,2366],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30939"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=30939"}],"version-history":[{"count":3,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30939\/revisions"}],"predecessor-version":[{"id":30943,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30939\/revisions\/30943"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=30939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=30939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=30939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}