{"id":30970,"date":"2025-10-25T10:02:27","date_gmt":"2025-10-25T14:02:27","guid":{"rendered":"https:\/\/www.thundercloud.net\/infoave\/new\/?p=30970"},"modified":"2025-10-25T10:02:27","modified_gmt":"2025-10-25T14:02:27","slug":"saturday-bonus-questions-and-answers-102525","status":"publish","type":"post","link":"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-102525\/","title":{"rendered":"Saturday Bonus Questions and Answers \u2013 102525"},"content":{"rendered":"<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif;\"><strong>Saturday Bonus Questions and Answers \u2013 102525<\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.thundercloud.net\/infoave\/new\/wp-content\/uploads\/2023\/10\/halloween.png\" alt=\"Happy Halloween!\" width=\"599\" height=\"315\" \/><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Halloween is nigh, and that means winter and the holidays are too. And we just keep on keeping on with our Saturday Bonus Questions and Answers. That&#8217;s right, my friends, t<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">oday, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our <a href=\"https:\/\/thundercloud.net\/infoave\/join.htm\" target=\"_blank\" rel=\"noopener\">InfoAve Weekly<\/a> newsletters.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">These questions &amp; answers were selected at random from past InfoAve Weekly newsletters.<\/span><\/p>\n<hr \/>\n<p class=\"auto-style1\"><span style=\"text-decoration: underline;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <strong>Please consider giving us a helping hand!<\/strong><\/a><\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\">If our computer support &amp; help, or our tips and tricks, have helped you or made your computer life easier or more productive, please consider helping us with a small donation. Your gifts enable us to continue helping you.\u00a0 Take a moment and help us if you can.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"auto-style799\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/donate23.png\" alt=\"Help us keep on helping you!\" \/><\/a><\/span><\/span><\/p>\n<p><span style=\"font-family: helvetica, arial, sans-serif; font-size: 14pt;\"><strong> <a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 18pt;\"> Donate today and help us to keep helping you!<\/span><\/span><\/a><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 24pt; font-family: helvetica, arial, sans-serif; color: #ff0000;\"><strong>Saturday Bonus Questions and Answers \u2013 102525<\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Diane is looking for a free or cheap MS Excel Replacement<br \/>\n<\/span><\/strong>I am looking for a free or cheap Excel program.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Diane. We don\u2019t know of any standalone programs like Excel, but we have recommended several free office programs that include programs nearly identical to Microsoft Excel. Please <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/three-and-a-half-free-alternatives-for-microsoft-office\/\" target=\"_blank\" rel=\"noopener\">see this Cloudeight article<\/a> for all of our recommended free alternatives to Microsoft Office.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Diane.\u00a0<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Tim has a new PC and wants to move files, etc., from his old PC<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi boys and girls\u2026 from an \u201cold\u201d reader. Well, I\u2019ve finally bit the bullet and bought a new PC. At my age, this may very well be my last. And I\u2019m looking for a \u201chow to\u201d on getting my stuff (files, etc.) from the old to the new. I\u2019m sure you folks must have addressed this at some time, but as I didn\u2019t need it, I didn\u2019t save it. So, please direct me to your article concerning moving to a new PC. And I am moving from Win 10 to Win 11- from old to new. Thanks, and thanks for the invaluable help you offer to thousands of nongeeks like me! Tim<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong> <span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Tim. Thanks so much! OK, we\u2019re going to give you a short (well, kind of) tutorial on how to move to a new PC.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>First, don\u2019t try to move programs.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It\u2019s possible, but we do not recommend moving programs from one computer to another, let alone moving programs from computers with different operating systems. There are programs like <a href=\"https:\/\/web.laplink.com\/product\/pcmover-home\/\" target=\"_blank\" rel=\"noopener\"> PC Mover<\/a> that claim to move everything from one computer to another \u2013 but if you use it, you use it at your own risk. It can create a huge mess on the new PC. It is always best to reinstall the apps and programs you need on the new computer and avoid trying to move programs from one PC to another.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>You\u2019ll need an external hard drive.<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Using an external hard drive, it\u2019s easy to copy\/move files from one computer to another even if one has Windows 10 and the other has Windows 11.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You can easily move documents, pictures, music, videos, and other personal files from one computer to another by using an external hard drive to copy the C:\\Users\\your username folder from the old computer to the external drive and then plugging the external drive into the new computer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Then, on the new computer, open the Documents folder on the external drive, select everything in I,t and copy it to the Documents folder on the new computer. Do the same with the Pictures, Music, and the other user folders you copied to the external drive.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But heed this warning! Never move entire folders from the old computer to the new one. For instance, don\u2019t just copy the entire Documents folder to the new computer, or you\u2019ll end up with Documents\/Documents and have to open two folders to get to your files.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Open the Documents folder on your old computer, select one of the files or folders inside, and use the CTRL + A shortcut to select all files and folders inside. Once they are all selected, copy them to the Documents folder on the new computer. Do the same with the Pictures, Music, Video, and Favorites folders.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Make it easy on yourself!<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Having Copy to \/ Move to on the right-click menu on the old computer will make it a snap to copy files. If you don\u2019t see Copy to\/Move to on your right-click menu, you can easily add it by following <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-put-copy-to-move-to-on-your-windows-11-right-click-menu\/\" target=\"_blank\" rel=\"noopener\">this Cloudeight guide<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you do not have an external hard drive, you can get a 1 TB external drive for around $50 at Best Buy, Amazon, Walmart, etc.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Tim.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Peter &amp; Shirley ask about TotalAV<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi. I just saw an advertisement for something called TotalAv. It\u2019s a Microsoft App to clean and maintain a computer\u2019s working life. What do you think?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style1\">Our answer<\/span><\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi, Peter &amp; Shirley, you have to be really careful when reading ads on the Internet, as many of them, like the one you\u2019re asking about, are deceptive.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">TotalAV is a scam, and while they may claim to be \u201cMicrosoft Certified,\u201d so have had many other malware and scam programs over the years. Anyone can earn the \u201cCertified Microsoft\u201d seal if they pay the money. Certified Microsoft does not mean it\u2019s a Microsoft product \u2013 TotalAV certainly is not a Microsoft Product. The only antivirus that Microsoft makes comes free with Windows 10 and Windows 11 \u2013 it\u2019s called Microsoft Defender.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/why-you-should-avoid-totalav\/\" target=\"_blank\" rel=\"noopener\">See the article here exposing Total AV for what it really is.<\/a><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<\/div>\n<div>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 14pt; font-family: arial, helvetica, sans-serif;\">We can fix your Windows computer\u2026 check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><br \/>\n<span style=\"font-size: 18pt;\"><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/span><\/p>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Would you be interested in making an automatic monthly gift?\u00a0<a href=\"https:\/\/thundercloud.net\/gift\/\">Visit this page<\/a>. Please help us keep on helping you\u2026 and help us keep you safe on the Web.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Paul wants to know how to make his computer ask for a password after waking it from sleep mode<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When my computer goes to sleep and I wake it up, it does not require me to sign in with my PIN. How can I change this so it asks for my PIN before using my computer?\u00a0 I hope you can help. I\u2019ve looked for the answer everywhere. I found a lot of answers but none of them worked.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Paul.. Assuming you\u2019re not using a screen saver, do this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014 Right-click on the start button and click \u201cSettings\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014 In Settings, click on \u201cAccounts\u201d and then click \u201cSign-in options\u201d.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Under Sign-in Options, under \u201cRequire sign-in,\u201d make sure under \u201cIf you\u2019ve been away, when should Windows require you to sign in again?\u201d \u201cWhen PC wakes up from sleep\u201d is selected. See the screenshot below.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/sign-in-wake.png%20\" alt=\"Cloudeight InfoAve\" width=\"522\" height=\"358\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you are using a screen saver, do this:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014 Type Screensaver in the taskbar search. Press Enter when \u201cChange Screensaver\u201d appears in the search results.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014 Make sure the box next to \u201cOn resume, display logon screen\u201d is checked. Then click Apply\/OK.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/ssaver-sign-in.png%20\" alt=\"Cloudeight InfoAve\" width=\"463\" height=\"510\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Paul.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Rex asks about Linux <\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Darcy\/TC. No one has given so much to keep Windows users in the loop and computing way beyond their time, enjoying the use of their computers and being able to keep in touch with their friends and the world.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">For myself and on their behalf, I send you a million thanks. I know our initial investment in Windows got us many free version updates, and it\u2019s time for Microsoft to cash in on its invention.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hesitate to suggest that instead of us planning to stop computing in five years if you start a section on the use of LINUX, the little I have researched so far shows it will do most everything a Windows user does now and at little or no cost so we can continue to stay with the world if we are hard pressed to afford a PC with Windows 11 and all the costly Office software which I admit is good for the young business users.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I don\u2019t know how you manage to keep us all going up to now. Adding new demands seems selfish, but I thought I would ask. Take care and thanks for the many years of extra computing you have made possible for all of us. Regards, Rex.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Rex. Thanks for your nice comments. There\u2019s no reason to stop computing in five years. Just because Windows 11 is coming out, and Windows 10 will no longer be supported after October 14, 2025, does not mean you have to give up your computer. It\u2019s a far less steep learning curve to go from Windows 10 to Windows 11 than from Windows 10 to a Linux Distro. And some very inexpensive computers can run Windows 11. I bought one for less than $350 with 12GB of RAM and a 256 GB SSD. And so far it makes my old Windows 10 computers look like they\u2019re in slow motion. Plus, you have options to continue to run Windows 10 safely after October 14, 2025, for instance. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/good-news-how-to-use-windows-10-safely-for-an-extra-year-for-30-or-less\/\" target=\"_blank\" rel=\"noopener\">0patch.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Windows 10 was a free upgrade to Windows 7 and Windows 8 users. Windows 11 is a free upgrade for Windows 10 users.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Windows 11 will run on most computers 5 years old or newer. And even newer budget computers can run Windows 11.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Consider this. By the time Windows 10 is no longer supported, those computers that won\u2019t run Windows 11 will be 8 to 10 years old or older. Ten years is a long time for a computer \u2014 at some point, if you want to keep on computing, you\u2019re going to have to buy a new computer because eventually, all hardware wears out. The average lifespan of an HDD (standard hard drive) is about 7 years. Motherboards, graphics cards, sound cards, network cards, wireless cards, etc., don\u2019t work forever, and over time, display screens fade and eventually stop working. Installing Linux won\u2019t fix your aging hardware.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Windows 11 is much more like Windows 10 than most people have been led to believe. And it\u2019s far closer to Windows 10 than any available distro of Linux is.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We like to think we\u2019re Windows experts. We don\u2019t write much about Apple devices or Android devices \u2013while we use them but we are not experts with them.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">And while I am familiar with Linux, I am certainly not an expert with it and I don\u2019t have the time to put into becoming a Linux expert. I do know most average Windows users would not be happy with Linux. If someone is an advanced Windows user they may be able to make the transition. But there are tens of thousands fewer freeware programs available for Linux than there are for Windows, which is another drawback.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We have written tutorials on how to install Linux on Windows machines before. I read that there\u2019s a new version of Linux (Linuxfx) coming that uses WINE to run Windows programs. From the previews I have seen, it looks like Windows 11\u2014but it\u2019s still in development and won\u2019t be released for a while yet. Should that Linux distro see the light of day, we\u2019ll be glad to look at it and write articles about it.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I guess, Rex, after all these years, we are still trying hard not to be \u201cjacks of all trades and masters of none\u201d\u2026so we\u2019ve stuck with what we know best, and that is Windows.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are many great free alternatives for Microsoft Office that run on any version of Windows, including a free web version of MS Office that includes Word, PowerPoint, and Excel. <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/three-and-a-half-free-alternatives-for-microsoft-office\/\" target=\"_blank\" rel=\"noopener\">You can read about some of them here.<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks again for your long-time support and your nice comments.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Tammy wants to know what PDF conversion site we recommend<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">There are so many sites that convert PDF files to work. I\u2019m afraid to try them without some guidance. What website do you recommend for converting PDF files to Word? Any help is appreciated. Thanks, Tammy.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Tammy. There are many PDF conversion sites online. I tried three of them today and this one seems to me to be the easiest to use and works very well.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/simplypdf.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/simplypdf.com\/<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Just click on \u201cSelect a file to convert,\u201d and Windows Explorer opens. Navigate to the PDF file you want to convert and click \u201cConvert\u201d. When it\u2019s done, you\u2019ll see a download link to download your Word document. You can do as many as you like, just click \u201cDo another conversion.\u201d I did 3 PDF to Word conversions in less than 2 minutes.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you&#8217;re looking for a good free PDF program that you can install on your PC, <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/pdfgear-a-great-free-pdf-editor\/\" target=\"_blank\" rel=\"noopener\">we recommend PDF Gear<\/a>. It can do PDF conversion and a lot more.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Tammy.<\/span><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2019\/ro2019.png\" alt=\"Reg Organizer - used and recommended by Cloudeight.\" width=\"386\" height=\"139\" \/><\/p>\n<p><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\"><strong>Now av<\/strong><strong>ailable: Reg Organizer 9.88<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you\u2019re entitled to a free version upgrade to Reg Organizer 9.40. It works great with Windows 10 and Windows 11!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\"><strong>Save $14 on Reg Organizer right now!<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><a href=\"https:\/\/thundercloud.net\/ro\/\" target=\"_blank\" rel=\"noopener\">Reg Organizer \u2013 A Swiss Army Knife of Windows Tools \u2013 Works Great on Windows 10 and 11!<\/a><\/strong><\/span><\/p>\n<hr \/>\n<div>\n<div>\n<footer class=\"entry-meta\">\n<div>\n<footer class=\"entry-meta\">\n<div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Cathy\u2019s computer becomes non-responsive<br \/>\n<\/strong>My desktop computer keeps freezing, and nothing responds. I can\u2019t even bring up the CTRL+ALT+DELETE to turn it off. Then I have to shut down the computer by using the power button. After I do this it starts working again, but when I walk away from the computer and come back later, it does not respond.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I have to shut it down again using the power button. Was there an update that may cause this to happen? It\u2019s been doing this for 2 days now. Is there anything I can do to fix it? I have Windows 10\u2026Thanks, Cathy<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Cathy. I wish I could give you a simple one-two-three presto answer, but I cannot. This is the kind of thing we work on almost every day with our <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">Cloudeight Direct Computer Care service.<\/a> It could be that too many programs are running on startup. Open Task Manager, click the Startup tab, and disable as many startup programs as you can. Be careful not to disable your antivirus, sound, and graphics.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be Windows corruption. You can try running <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/using-sfc-and-dism-to-repair-windows\/\" target=\"_blank\" rel=\"noopener\">SFC and DISM scans<\/a> to see if they help.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be that you have only 4GB of RAM, which is not enough to do extensive multitasking. You should have at least 8GB of RAM. To find how much RAM (memory) you have, type ABOUT in the taskbar search and press Enter when you see \u201cAbout your PC\u201d appear in the search results. Look next to \u201cInstalled RAM\u201d in About Your PC. You can add RAM inexpensively.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It may be Windows search indexing and SysMain (SuperFetch) services using up too much CPU (processor) or RAM or disk.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">It could be dozens of other things. Sometimes, when we work on a PC, it takes us a while to diagnose the problem. There is no easy answer.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I hope something in our answer helps you to pinpoint your problem. Or if you want us to look at it, we\u2019d be happy to. You can <a href=\"https:\/\/thundercloud.net\/direct\/\" target=\"_blank\" rel=\"noopener\">buy our repair keys here<\/a>.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Leora doesn\u2019t want Windows 11<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">I do not want Windows 11. I don\u2019t think my computer can handle it but I want to make sure I don\u2019t get it. What do I do to make sure I don\u2019t? Thank you. Leora.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Leora. Microsoft is not going to force you to upgrade to Windows 11 even if your computer supports it. That is not to say that Microsoft won\u2019t twist your arm constantly, but it won\u2019t force the update. Windows 11 will be an optional update until October 14, 2025, assuming your computer supports it. And if you should install it by mistake, you have 10 days to go back to Windows 10 without losing anything.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Just an FYI: After using Windows 11 for 3 weeks now, I think the press has not been fair. Keep in mind Windows 11 was supposed to be Windows 10 21H2 \u201cSun Valley\u201d \u2013 it did not start as a new operating system. Honestly, those who do move from Windows 10 to Windows 11 will find it a lot smaller leap than going from Windows 7 to Windows 10 or even Windows 8 to Windows 10.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">But no worries \u2013 it will be an available update, but it will not install automatically \u2013 at least that is what Microsoft is saying.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Dennis appears to be getting a lot of spam<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Some guys might enjoy it, but I am so fed up with getting invited by the \u201cladies\u201d at various email locations, but all the email addresses end with appspot.com. Using outook.com, I block them, but they keep at it. Is there a way to block an address that has several dots before ending with the final \u201c.appspot.com\u201d?<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Dennis. This sounds like spam to me. Since you\u2019re using an Outlook.com address, you\u2019ll be glad to know that you can block entire domains in Outlook.com. I cannot tell by your question whether you\u2019re using Outlook.com on the Web or the Outlook email client on your PC. Either way, this should work.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Log in to your Outlook.com on the web.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">1. After you log in to your account, click the gear icon in the upper right. In Outlook settings, choose View all settings.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">2. In Outlook settings, choose Mail &gt; Junk email.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">3. Under Blocked senders and domains, choose Add.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">4. Enter a domain name appspot.com and click Save.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/blockdomain.png\" alt=\"Cloudeight InfoAve\" width=\"505\" height=\"309\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Once you press Enter or click \u201cSave\u201d you\u2019ll see the name appear below as a blocked domain.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2021\/blockdomain1.png%20\" alt=\"Cloudeight InfoAve\" width=\"517\" height=\"275\" \/><\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">All mail that comes from appspot.com will be trashed.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you. Dennis.<\/span><\/p>\n<hr \/>\n<p><a href=\"https:\/\/thundercloud.net\/direct\/\"><img loading=\"lazy\" decoding=\"async\" class=\"auto-style807\" src=\"https:\/\/thundercloud.net\/infove\/images\/2023\/direct2023.png\" alt=\"CLOUDEIGHT DIRECT COMPUTER CARE\" width=\"400\" height=\"118\" \/><\/a><\/p>\n<p><strong><a href=\"https:\/\/thundercloud.net\/direct\/\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">We can fix your Windows computer\u2026 check out our low prices here!<\/span><\/a><\/strong><\/p>\n<hr \/>\n<div>\n<footer class=\"entry-meta\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Leslie wants to know how to reinstall Windows and also where to download Windows 11<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi, Darcy &amp; TC. I know you have the info, but I have searched for half an hour and can\u2019t find the instructions on how to make a Windows 10 installation disc or thumb drive so that I can reload Windows when I clear the hard drive so that I can load the operating system again. Also, is there a place to download Windows 11?<\/span><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Leslie. You can do a clean install of Windows 10 without using a disk or USB drive. You can go to Settings&gt; Update &amp; Security &gt; Recovery and click \u201cReset this PC\u201d. If you want to wipe out everything and do a clean install choose \u201cRemove Everything\u201d and then choose the Cloud option to download the Windows 10 installation file.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">If you want to install Windows 11, <a href=\"https:\/\/www.microsoft.com\/en-us\/software-download\/windows11\" target=\"_blank\" rel=\"noopener\">go to this page<\/a> and choose the \u201cCreate installation media\u201d option. Please be sure your PC can run Windows 11 before you do this. Use the updated <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/microsoft-releases-updated-pc-health-check-app\/\" target=\"_blank\" rel=\"noopener\">Windows PC health check app<\/a> to check your computer for Windows 11 compatibility.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Keep in mind, we\u2019re not recommending installing Windows 11 yet. While we like it, we recommend waiting for a while yet before updating \u2013 just to be on the safe side.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Leslie.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Leslie wrote back: <em>\u201cThanks again for your expertise. As always, it is much appreciated. Best &amp; Stay Safe. Leslie\u201d<\/em><\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Delores wants her beautiful daily desktop wallpaper back<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi there. Since installing Windows 10 Version 21H2, my Bing wallpaper is gone. I miss those beautiful pictures on my desktop that automatically change each day. Do you know how I can get this back on my computer? I always looked forward to the next beautiful picture every day. Thank you so much for your help \u2013 you two are the best! Delores<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Delores. Thanks for your nice comments.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/get-a-beautiful-new-desktop-wallpaper-every-day\/\" target=\"_blank\" rel=\"noopener\">Here\u2019s the article we wrote about the Bing wallpaper app<\/a>. It contains a download link and other information.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">We hope this helps you, Delores. If you need anything else, just let us know.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Sally has something strange going on with her Google Chrome searches<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi, you two. All of a sudden, when I search from the search bar in Chrome, I get a list of \u201cTrending Searches\u201d that drops down from the address\/search bar. None of them is relevant to my search. It\u2019s crazy. Have you ever heard of this? Help!<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Our answer<\/strong><\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Hi Sally. It sounds like you may have unintentionally installed an extension that is causing the \u201ctrending searches\u201d dropdown \u2013 which sounds like an advertisement trying to get you to click something.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">You should reset Chrome and clear its history by <a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/how-to-reset-chrome-and-clear-browsing-history\/\" target=\"_blank\" rel=\"noopener\">following the instructions on this page<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">After you reset Chrome, close it and then reopen it. You should not see any \u201ctrending\u201d because \u201ctrending\u201d is not part of Google search on Windows.<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">\u2014\u2014\u2014\u2014-<\/span><br \/>\n<span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Sally wrote back: <em>\u201cThanks so much! I reset Chrome and now the trending searches dropdown is gone. You guys are great! Sally.<\/em><\/span><\/p>\n<hr \/>\n<\/footer>\n<\/div>\n<p><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/thundercloud.net\/infoave\/images\/2023\/gift23.png\" alt=\"Help us keep on helping you!\" width=\"540\" height=\"119\" \/><\/a><\/span><\/p>\n<\/div>\n<\/footer>\n<\/div>\n<\/footer>\n<\/div>\n<div>\n<div>\n<p><strong><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif;\">Donate today and help us keep on helping you!<\/span><\/a><\/strong><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong>Please help us to keep on helping you!<\/strong><\/span><\/p>\n<p class=\"auto-style809\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.<\/span><\/p>\n<p class=\"auto-style13\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><a href=\"https:\/\/thundercloud.net\/donation.htm\" target=\"_blank\" rel=\"noopener\"> P<strong>lease help us keep up the good fight with a small gift.<\/strong><\/a><\/span><\/p>\n<p class=\"auto-style8\"><span style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\"><strong><span class=\"auto-style12\">Interested in making an automatic monthly gift?<\/span><span class=\"auto-style12\">\u00a0<\/span><a href=\"https:\/\/thundercloud.net\/gift\/\" target=\"_blank\" rel=\"noopener\"><span class=\"auto-style12\">Visit this page<\/span><\/a><span class=\"auto-style12\">. <\/span><\/strong><\/span><\/p>\n<p class=\"auto-style8\"><span class=\"auto-style12\" style=\"font-size: 14pt; font-family: helvetica, arial, sans-serif;\">Please help us keep helping you\u2026 and help you stay safe on the Web.\u00a0<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Saturday Bonus Questions and Answers \u2013 102525 Halloween is nigh, and that means winter and the holidays are too. And we just keep on keeping on with our Saturday Bonus Questions and Answers. That&#8217;s right, my friends, today, as we do every Saturday, we\u2019re featuring some of the questions and answers from past issues of our InfoAve Weekly\u2026 <span class=\"read-more\"><a href=\"https:\/\/www.thundercloud.net\/infoave\/new\/saturday-bonus-questions-and-answers-102525\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":25613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3764,1462,2574,4496,4424,1683,2247,3428,1678,2509,1,4488,2641,3979,2942,4439,1680,4422,4353,3948,4221,4299,3602],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30970"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=30970"}],"version-history":[{"count":2,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30970\/revisions"}],"predecessor-version":[{"id":30972,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/30970\/revisions\/30972"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media\/25613"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=30970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=30970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=30970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}