Last Friday and Saturday, we sent out a different kind of newsletter to all our Cloudeight Newsletter subscribers. Now here we are on Monday, New Year’s Eve, the last day of the year 2012. Today, we are amazed by the outpouring of good wishes and concern expressed by you, our members and subscribers but more accurately, OUR FRIENDS.<\/p>\n
Your generosity and kindness is overwhelming. Today we feel blessed because of each one of you.<\/p>\n
When we sent “The Future of Cloudeight” our intention was to answer each and every one of you who responded. Howver, by yesterday afternoon it became clear that due to the volume of repsonses we would not be able to answer each one of you personally and in a timely manner. No one deserves a personal reply from both of us more than you, but due to your amazing response, it is just not possible to do that. And so that is the reason you’re receiving this from both of us today.<\/p>\n
So we wish to thank each one of you personally. Your outpouring of kindness and generosity has been nothing short of amazing. And we want to assure you that we have both read every single email you’ve sent to us and we feel blessed to have you as our friend. The support, both financial and emotional, that you have given us is beyond anything we ever expected, and it serves remind us something we’ve always known — you are good people and good people shine their brightest when things are the darkest.<\/p>\n
When we sent our message called “The Future of Cloudeight” to you, we were hopeful that most of those who received it would understand our situation and we knew that many of you were already aware that we’ve been struggling to save our small business for last few years. And here, now, at the end of another year, having made it through thanks to your support, we are more keenly aware than ever that this new year presents us with both a challenge as well as an opportunity.<\/p>\n
I want to make a special mention here of my partner, EB (Darcy) who has been holding down the fort these past few weeks. Thanks to Darcy’s amazing efforts, we have been able to provide all of you with all our services including our newsletters and the assistance and help you’ve asked of us without interruption and without any major problems. I (TC) have been ill but the ongoing treatment is working and I hope to be back 100% with the next couple of weeks. In the meantime, you have our word that we both will give you our best. We going to strive make our newsletters and our services even better than before.<\/p>\n
Once again, we are reminded that good people shine brightest when things are darkest. Darcy has worked uncounted extra hours doing the work of two people for much of the past month or so. But now things are getting better and TC will again will be able to help our customers with our Cloudeight Direct Computer Care service as well as making sure our Cloudeight InfoAve Premium and Cloudeight InfoAve newsletters continue to be the very best they can be.<\/p>\n
We have always wanted to give our readers the best deals we could give them even if it meant cutting our profit margins to the bare minimum. But a fair profit and return on investment is very different from greed. We’ve always had a hard time with pricing our services and items we sell because of our desire to give our readers the very best prices anywhere. Now we have had to take a hard look at things more realistically, and while we will not waver in our honestly with our readers, we realize we are going to have to make a fair profit and return on our investmen on the goods services we sell. We think this is the right approach for us — we simply cannot go through another year of fighting every week for our company’s survival. in short, it means we’re going to have to change our pricing so we make a fair return and you get still get a great deal. If we continue as we have been, it would be unlikely we could survive as a viable business another year. So beginning tomorrow, January 1, 2013, we will be changine our pricing for the services and products we offer. We are confident that you’ll still find our prices a great value, and our services, as always, will remain second to none. We will work even harder to make sure this is so.<\/p>\n
Being honest sometimes means reporting the bad news as well as the good news. Many of you have expressed your concern about the services for which you’ve already paid and you’re wondering what would happen if the worst happened and Cloudeight closed up shop. We want to reassure you no matter what the future brings, all of you who have paid for services and products, will receive the services and products for which you paid. We are and always have been committed to you and we will make it good with you no matter what. And that’s a promise.<\/p>\n
Finally, some of you read something into “The Future of Cloudeight” which we never intended. So we will try to put your minds at ease. At this time we have no plans to go out of business; we have no plans to close our doors or go out of business. We both have worked hard and fought to stay in business against all odds and we’ve done so while keeping you number one — above profit, above money, above sensationalism, above everything. We have never once regretted our decision to turn down hundreds of thousands of dollars from companies who wanted us to bundle their software with ours. We could have both retired by now with a a substantial amount of money had we turned our back on those who trusted us and taken the easy road to profit through trickery and software bundling — a road far too many others have taken. We will never take the low road. You have trusted us and you have and relied on us and we won’t let you down. In the end our struggles are the result of us making the right choices — the good choices – not the easy choices or profitable ones. We are going to continue to fight the good fight. We’re going to stay true to ourselves and therefore we are going to stay true to you. We know we can count on you to support us when times get tough. And we cannot thank you enough for all you do for us.<\/p>\n
These past few days have shown us once again, that you care about us too. You have shown how much you count on us to provide you with the truth and to tell you things straight without any hesitation — even when it means we don’t benefit financially from it. The last few days have again proven us right – you are the best friends anyone ever had and we thank you sincerely for your loyalty.<\/p>\n
Although tomorrow, our prices will change, our philosophy will not. We will expand our newsletters and give you more information about computers, software, smartphones and tablets, while keeping our focus on giving you money-saving, Windows advice and tips. And we will continue with our busiess and we will survive because we will always continue to keep our promises to you and give you accurate information you can trust. We will continue to be the two people whose advice you can trust because it will never be obscurred by how much money is in it for us. We will always tell you the truth as we see it.<\/p>\n
We still have available some good end-of-the-year savings and these prices will continue until midnight tonight (Eastern Time — USA) You can see all of our remaining end-of-the year deals at http:\/\/thundercloud.net\/direct\/countdown.htm<\/a><\/strong><\/span> . We hope you will be able to take advantage of some of these.<\/p>\n THANK YOU ALL — EVERY ONE OF YOU — FOR YOUR KINDNESS AND GENEROSITY<\/p>\n We want you to know that you can count on us tomorrow — and we know we can count on you tomorrow too. The generosity and kindness you’ve shown us in the past few days is amazing. You are amazing. We both thank each one of you for your help and loyaty — and for showing us that the human spirit still shines brightest when the night is darkest.<\/p>\n We thank each one of you for your words of support and kindness and for your overwhelming generosity and financial support..<\/p>\n Happy new year to you and to those you love.<\/p>\n May the new year bring you peace, happiness, good health and love.<\/p>\n Best wishes always,<\/p>\n Darcy & TC Last Friday and Saturday, we sent out a different kind of newsletter to all our Cloudeight Newsletter subscribers. Now here we are on Monday, New Year’s Eve, the last day of the year 2012. Today, we are amazed by the outpouring of good wishes and concern expressed by you, our members and subscribers but more accurately, OUR FRIENDS.\u2026 Read More »<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/5280"}],"collection":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/comments?post=5280"}],"version-history":[{"count":3,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/5280\/revisions"}],"predecessor-version":[{"id":5283,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/posts\/5280\/revisions\/5283"}],"wp:attachment":[{"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/media?parent=5280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/categories?post=5280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thundercloud.net\/infoave\/new\/wp-json\/wp\/v2\/tags?post=5280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nCloudeight Internet
\n12\/31\/2012<\/p>\n
\nWe<\/p>\n","protected":false},"excerpt":{"rendered":"