We’ve had the opportunity to work with over 1200 people – helping them them with their computers via one-on-one via our Cloudeight Direct Computer Care service. Remote tech support is a big business and there are many legitimate companies offering it – including our company. But there are a vast number of tech support scams out there and… Read More »
Linda can’t update her Microsoft Security Essentials This past Sunday, I received a notice from Microsoft Security Essentials stating my computer might be at risk that it needed updating. Since that day, I have tried to update MSE numerous times but get a reading that it could not install updates because of internet or network connectivity problems. I… Read More »
Last night something happened that caused me to remember an article I had read somewhere (sorry I can’t remember where) that was about how OpenDNS can actually help speed up Internet connections — or at least the rendering of pages and videos. Of course, being a skeptic and having a fairly fast Road Runner cable internet connection, I… Read More »
We wanted to pass this on to you from Microsoft — this article originally appeared in Microsoft security newsletter. Since so many of our subscribers have written to us concerned about phones calls they received from people claiming to be from Microsoft — it’s especially important that we pass this information along to you — don’t ever trust… Read More »
As more and more of our personal information is being pushed to the cloud, it’s absolutely essential that you re-evaluate your passwords soon. Most people think that the cloud is not secure and the’re partially right. But it’s not because the cloud is not secure, it’s because people insist on using weak passwords and then compound the problem… Read More »
After working on hundreds of computers with our Cloudeight Direct Computer Care service we’ve discovered that a lot of people are using programs we once recommended but which we don’t recommend anymore. And while it may seem like we’re being capricious, we’re not. Things change and as they do we have to keep an eye on things —… Read More »