Joyce says “Help! There’s no menu bar on Google Chrome” Thank you for the awesome job on my computer and in such a short time. I do have a problem that I hope you can resolve. You told me on Google Chrome, which I am using as my default browser, that I should always click File and then… Read More »
Bob wants to know the advantages of Windows 8 over Windows 7 What is the advantage of Windows 8 over Windows 7? Smaller footprint? Better memory management? etc, etc, etc…. Our answer Other than the “once known as Metro” interface, most of the changes which make Windows 8 different from Windows 7 are under the hood. Windows 8… Read More »
We have been using PasswordBox for about two months. It works great and is a great free (for now) alternative to RoboForm or LastPass. Unfortunately, thanks to my not double-checking, PasswordBox has become “invitation only” with a waiting list. Darcy lashed me many times for not double-checking before I wrote it up. So because I’m trying to make… Read More »
Susan wants to know how all about clean boots Can you please explain what a clean boot is and why someone would want to do a clean boot? One of my friends is reading a bunch of computer books and she was trying to explain to me about doing a clean boot but she wasn’t making any sense.… Read More »
We’ve had the opportunity to work with over 1200 people – helping them them with their computers via one-on-one via our Cloudeight Direct Computer Care service. Remote tech support is a big business and there are many legitimate companies offering it – including our company. But there are a vast number of tech support scams out there and… Read More »
(This tip comes from Don P’s question: “You tell Barb to use Revo and later on Geek – why the change?”) While Revo Uninstaller remains a great choice, we’ve both become fond of Geek Uninstaller lately, for one reason: Simplicity and speed. Geek is faster than Revo Uninstaller and is simpler to use. The user doesn’t have to… Read More »