Cloudeight Direct Computer Care – Scheduling

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Please fill out the form below. Remember: 
It is especially important to include your Time Zone. Once you’ve filled out our session request form, we will respond within 24 to 48 hours. 

If you have a SeniorPass or an Annual Key and have unattended sessions set up, we can get to your computer sooner in most cases. If you have one of our annual service plans you can request an unattended setup to get your computer fixed sooner!

Cloudeight Direct Session Request



34 thoughts on “Cloudeight Direct Computer Care – Scheduling

  1. Constance (Connie) Giroux

    I enjoy your news letters. They are very useful specially for an elderly person like me.

  2. Judith

    I too enjoy your news letters, and stationery…….and want to get back into using it in Windows Mail

  3. Chris Noelle Nestor

    I have had the good fortune to have your letter recommended to me several years ago. I have used your service in the past to fix my computers and you have done a spectacular job…that I can trust. I am going to have another computer fix as soon as you can fit me in. Thank you so much for offering this service. CNN

    1. infoave Post author

      Thank you for your nice comments. We look forward to helping you soon!

  4. Debbie Canady

    I’ve been a loyal and very appreciative follower and customer since you began and just can’t tell you how much I value your knowledge, promptness and newsletters. You two are very rare gems in this world with a quick wit, outstanding service and incredible knowledge. I refer you to EVERYONE!!!!

  5. May Dahl

    I agree with Debbie Canady, in fact she is the one who recommended you guys to me! I just have not been with you since you began, but everything else she said is certainly true!

  6. Mary Hudson

    So looking forward to another session with you. Have been with you for many years and have used the Direct Computer Care several times. Love the friendliness and wit of both of you. Recommend you to any of my friends who are having problems with their computers or just need to have a stand-by in case of problems.

  7. coraetta

    My problems are above I thought I was putting them in the right place WRONG!! I put it in the fix for me

  8. Ruth Rayna

    Am so sorry I have not been in contact with you for too long! the condition of my computer will indicate this, I am sure.
    In advance, I thank you for your assistance.

  9. Doris Galer

    You 2 have been so wonderful to this old lady that has probably caused you more trouble than most anyone. I do appreciate all your help, don’t know what I would have done without you. Am looking forward to the next session with you.

  10. Eileen Edwards

    Love your service. When all else fails turn to TC and Darcy. They always are so helpful. Thank you

  11. paul phillips

    Thank you for your response up to this point. I am not good at describing problems with my computer, and pray that you will be able to get an idea what to do from what I have shared with you. I am glad that I have been referred to you


    I so appreciate your newsletter & Daily Tips & Tricks! I have been with you since the beginning & have had problems with my computers that you have always fixed for me.
    I have not always been able to explain exactly what the problem was, but you were both gracious, kind & knowledgeable as you worked through my non-technical jargon.

    Thank you so much for all you do, & you do it with wit & patience!

    Looking forward to our next session!

  13. Richard Claghorn

    I was given the computer. It is an H/P with Win7 that was upgraded to Win10 Pro’ . I am 87 years old and my Grandkids are not here to help me learn computing. My CD drive will not work and I don’t know why. There are two Media players but neither one works, maybe a bad driver. I am available most days between 8:30 am until 5:pm PST. any time of day is O.K. between those hours. And one other problem, I don’t see well; vision 20/200 without glasses, 20/50 as corrected. I need all the help you can give me!

  14. Susan Kazimerczak

    Thank you for all you do. I don’t know what I would do without the two of you, also helping me so much and all the Seniors with tact & kindness, even when we are slow and diddling.
    Love your wit in your Newsletters TC.
    May you be around for a long time.

  15. Roberta Selsor

    been with Cloudeight many many years—never dis appointed and as long as they are online I will always trust what they say and their direct care option is just awe some–use it all the time..
    thanks for being out there

  16. Charlyne Craver

    I have always been so pleased and appreciative all the many times you have worked on my computers. Now this new set up needs a clean-up from Cloudeight. Thanks bunches for what you do. Us “old folks” would have probably given our ‘puters away if you hadn’t been there to help.

  17. Maureen

    I agree with all the good things are saying about you. I have picked up several good ideas from you.
    Keep up the good work. Looking forward to the computer care
    when I get it from you ..Maureen

  18. Pete Peterson

    My old memory does not remember how many Win 10 Transformations TC has completed for me, but at least 3, maybe 4, this could be my 5th. There is only one word to describe the Cloudeight team, and that word is:

    I have one more to do.

  19. Susan Poston

    I would like to set a time for my Cloudeight Direct Computer Care Service code (good for one antivirus installation session):
    Susan Poston05292020EmsisoftSetup
    Wednesday, June 3, 1 pm or later
    Friday, June 5, 1 pm or later
    Thank you
    Susan Poston

    1. infoave Post author

      Please visit our scheduling page here to schedule an appointment. Our site comments are not set up for scheduling. You might want to check your email provider as we have tried twice to contact you via email.

      It’s important that we be able to contact you by email but apparently you’re not receiving any emails from us.

      1. judy warden

        Seems when I tried to use my LP password manager to fill in the “program” kept swiching back to the comments page. Bug needs to be fixed to stay on scheduling page.

        1. infoave Post author

          There is no password requirement on the scheduling page – nothing on that form that should even be filled in with LastPass.

  20. Rhea Mieczkowski

    I agree with all your happy customers. You guys are positively the BEST hnds down!!

  21. Rhea Mieczkowski

    I agree with all the comments listed here. TC and Darcy are the BEST HANDS DOWN!!!!

  22. Rhea Mieczkowski

    I totally agree with all happy customers for you and Darcy are the BEST hands down!!!!!!!


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