Having Problems With Your HP Printer? Call the Doctor!

By | July 12, 2018
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Having Problems With Your HP Printer? Call the Doctor!

We are always keeping our eyes open looking for ways to make things simpler… in everyday life as well as in the computer world. And sometimes one of readers in sending in a comment will send in a little gem of a tip that we can share with you.

This tip comes from a comment sent to us by Christine who wrote to say that despite the horror stories of installing Windows 10 version 1803 (April 2018 Update), she installed it in about and hour, and the only problem she had was that her HP printer didn’t work. And she was able to fix that problem quickly using the HP Printer Doctor.

We had never heard of the HP Printer Doctor! So we found it and wanted to share it with the many of you who have HP printers.  Since HP does a great job in describing the HP Print and Scan Doctor (its official name)… we’re going to quote from the HP description:

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser’s download capabilities.


HP Print and Scan Doctor 5.0 is compatible with Windows 7 and later operating systems. When downloading HP Print and Scan Doctor on a computer with Windows Vista or earlier, a message displays directing you to download version 4.9, which is similar.

The automatic solutions and instructions provided by HP Print and Scan Doctor can be very effective for resolving many types of printing and scanning problems. HP Print and Scan Doctor is easy to use and comes with its own instructions. To learn more about HP Print and Scan Doctor, see Using Print and Scan Doctor to Help Resolve Printer Issues (Windows).

This information in available on HP’s website on this page.

Thanks to Christine for her comments and for telling us about the HP Print and Scan Doctor.

4 thoughts on “Having Problems With Your HP Printer? Call the Doctor!

  1. Gina

    I can’t believe the timeliness of this tip! Since HP updated my printer’s software a few days ago I’ve been having problems with it. I can use it, but it’s opening up an HP dialog box every time I want to print something, which never happened prior to this update. Thank you SO much!

  2. Virginia Borders

    Thanks to you, Cloudeight, and Christine for this tip. I’m not having any problems with my HP printer right now, but I love having something to rely on for the day when I do run into a problem – instead of panicking! I wouldn’t know which way to turn – now I do, and feel confident in using the printer.

    I love these daily tips, TC & EB. Many times I share them with others, too, thanks for allowing that. Maybe they will become friends of yours!

  3. Harriet McNeely

    Kudos for posting this info … I have been using this function for a long time (it has been available since well before WIndows 10) …. I have not once had to contact HP itself to correct my printer’s problems. Really good!

  4. Arnie Brown

    Is there a similar Doctor Service for Canon printers Please.



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