Saturday Bonus Questions and Answers – 122025

Kathy says Chrome does not open correctly.
When I open Google Chrome, it comes up in the bottom corner of my screen. I have tried everything to make it come up full screen but nothing works. I even tried reinstalling Chrome. Can you help? Thanks so much. Kathy.

Our answer
Hi Kathy. Can you grab a corner of the window and drag it up? I am not sure what you’re seeing.

You can also try right-clicking on your Chrome shortcut, clicking on “Google Chrome” > “Properties” >” Run” > “Maximized”– See the screenshot below.

One more thing, uninstalling Chrome and reinstalling it does not usually fix problems like this because there is a folder in C:\Users\Your User Name\AppData\Local\Google that has to be manually deleted before you reinstall Chrome. This folder contains all your settings, extensions, history, etc. So if none of the above works, you can uninstall Chrome, delete that folder, restart your computer (you must restart your computer before reinstalling Chrome), and then reinstall Chrome. If you do this, you’ll lose your bookmarks, so you might want to save them before you do this if they’re important to you. You can learn how to save your Chrome bookmarks here.

Let us know if this helps you, Kathy.
—–
Kathy wrote back. “Thank you so much! My Chrome is now opening full-size. I appreciate you guys so much. You are always so helpful. Kathy”

Dick asks about Chromebooks
I need you to put your heads together, not too close though, and help me decide something.

I was watching one of the home shopping channels and they had an HP Chromebook for a pretty good price, which included a new printer and a few other goodies. I don’t need the extra goodies but it’s the first time I have considered a Chromebook. I have a Dell All-in-One Windows PC in my office with Emsisoft in it. A Chromebook seems like a perfect little companion computer to have next to me, in my family room to have readily available for looking up info, etc. Doing a small bit of research a Chromebook does not need an antivirus program as it does not get a virus. Also, it’s mentioned that you don’t need a big hard drive as it uses the Cloud.

Now, this is all I have found out about Chromebooks, except that they are made by several companies. The HP seems like one of the best and most inexpensive. If you have a few minutes in your busy schedule, could you let me know what you think of Chromebooks, which one might be the best one, at the best price? Also, what is your opinion on them not needing an antivirus program? Amazon seems to have a good selection at some pretty good prices. It’s just amazing that both of you are there for us, to help us through the computer gargle we read. Of course, you need donations to do this. I’m sure you like to go to the grocery store just like we do.

Our answer
Hi Dick. Thanks so much for your support and your nice comments.

Chromebooks are perfect for doing research, browsing the web, searching for things, online shopping, etc. They’re great as long as you don’t mind using Web apps for everything, since you really can’t install programs on a Chromebook.

As far as what brand of Chromebook to buy, think of it this way…Chrome OS is an operating system, like Windows is an operating system. HP, Dell, Acer, and others offer computers using the Windows operating system and computers with the Chrome operating system. So, just about any major brand that you like would be just fine. Chromebooks don’t need as much RAM as Windows PCs, so while 4GB of RAM is not enough for a Windows 10 or Windows 11 PC, it’s plenty for a Chromebook.

Most computer manufacturers now offer “Chromebooks”… so whatever brands you trust for Windows PCs you can also trust for Chromebooks.

Since you don’t install apps directly on the Chromebook but use them from the Cloud, then antivirus software is not essential. But as Chromebooks evolve, that could change.

We are not sure if this helps you much, Dick. It seems like you had it pretty well thought out before you wrote.
————
Dick wrote back: “Thank you so much, TC. You confirmed some of the things I was curious about concerning Chromebooks. You and Darcy are so good to us computer folks. We appreciate you being there for us, so I’m going to be there for you. I’m heading to the donation page right now. Dick”

Terry says Microsoft Edge tells him our site is dangerous
Microsoft Edge says you are a dangerous site because your Certificate is not valid – it’s self-signed. I know you are safe. How can I get that junk removed? I trust you and have since you and I met in the 1990s! AND, fabulous news, I root for you all the time. Cheers and Happy Spring, Terry

Our answer
Hi Terry. Thanks for your nice comments and your long-time support.

It appears that you have a bad extension installed in Edge or you’re using a security program that isn’t working correctly. A site can’t “Self-sign” a certificate.

When you do some investigating, here’s what Edge says about Thundercloud.net…

So, Terry, whatever extension you’ve installed in Edge or whatever security program you’ve installed on your computer is giving you incorrect information. If you’ve not installed something, then your ISP may be using some kind of filter that’s not working properly. A website cannot “Self-sign” a security certificate; it would make no sense. A site security certificate has to be issued by a trusted certificate authority – sites can’t just make one up and sign it themselves.

Christmas Holiday Sale

Cloudeight Direct Computer Care Repair Keys Are Just $39 Right Now!

You can get a Cloudeight Direct Computer Care Key for just $39 during our Christmas Holiday Sale! You save over 20% off our regular low price of $50. Your Cloudeight Direct Computer Care Repair key never expires; it’s good until you use it. It’s good for any computer repair that we can do remotely.

Buy a Cloudeight Direct Computer Care Repair Key for just $39 during our Christmas Holiday Sale!