I’m Lucky

By | October 21, 2021
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I’m Lucky

Life is full of surprises and a lot of twists and turns. And I’m old enough to know that life is not fair. So what? I just roll with the punches. Life is not easy, and life is not fair, and anyone young enough to believe that it is, will find out quickly how wrong they are.

Most of us who’ve lived more than a few decades come to grips with the truth. The real facts of life. Life is a learning experience, and you learn to take each day as it comes and do your best.

Some days will float away into the neverlands, others will gnaw and nag you for weeks, months, or years. Some days will turn into beautiful, if fleeting, memories. Those memorable days will be little slices of joy and happiness – moments long ago that will always be living inside my heart.

And sometimes, I guess, we’re all a little bit underappreciative of the good things we have in our lives. Although I’m quite sure that most of us who are working would not count our jobs to be among the best things in our lives.

But I’m here to tell you how thankful I am that I can do what I do and have such a wonderful and meaningful time doing it.

OK. So, what is it I do that I think is so great? It’s nothing extraordinary. I’m not a surgeon saving lives, or an officer of the law preventing a robbery, or a minister or priest saving souls.

No, I’m afraid I don’t do anything so grand as those people do.

But what I do is what I like and enjoy. I get to work with someone (Darcy) who is demanding – and understanding and honest. She is not afraid to coil my gears should I get out of line. She is always there to remind me to do my best.

And I say… good for her!

Twenty-three years ago, the web was nothing like it is now. The best we had were dial-up connections. And it took minutes for sites to load. It was a new frontier, limited and limitless.

Darcy and I started out sharing graphics on an obscure website called www.thundercloud.net. I can remember coming home from the job I had at that time and Darcy would message me and say –excitedly–.”We had five visitors today!”

And it was exciting. As it got closer to Christmas that year, one day we reached a new high — fifty visitors in one day. And I thought for sure we were on the way to becoming Internet moguls.

It’s funny now, but I can remember being so excited, I’d be up at 4:00 AM and on the computer — and I’d still be on the computer at midnight, or until I could not keep my eyes open another minute.

Talk about a labor of love.

I’m not going to get into a long historical treatise here. Let’s just say we went on to create Cloudeight Stationery and become the most successful email stationery site on the World Wide Web. We had over one-quarter million mail list subscribers and we were doing so well. When Microsoft released Windows 7, it became the death knell for our stationery site and our stationery.

We had to completely reinvent ourselves — or quit.

So we loped along for a while and then in 2011, we started Cloudeight Direct Computer Care. We started helping people with their computers, and instead of charging what other people were charging, we charged a lot less. And as we got better and faster at what we were doing, we decreased the price. This is probably the opposite of what good businesspeople would do. But we thought it was the right thing to do.

And we’ve kept our prices low because we are not trying to become wealthy or earn millions of dollars – we’re long past those dreams.

But you’re probably reading this and wondering what all this has to do with me being a lucky guy. I’m going to tell you.

Every weekday, I get a chance to help people with their computers. And that’s a great part of my job, but just as great is the chance to be able to “talk” to people – most of the time in a chatbox, but sometimes on the phone. And while I may not get to know them well, at least learn a little bit about them.

And you know what I’ve discovered? Everyone is different in this crazy old world, but most people are genuinely nice. We all share the same planet, we all breathe the same air, and we are all mortal. And if we try, we can all understand each other’s trials and tribulations.

And being patient, kind. and understanding can make a difference in our lives and our world. It has made a difference with the folks I’ve been lucky enough to help, I hope.

I’m not always the most patient person, but Darcy reminded me that we didn’t always understand computers. Heck, I can remember when zip files scared me to death. And when I’d feel relieved when a program came with an installer rather than one of those confounded zip files that you had to click around inside looking for whatever it was that ran or installed the program.

Now, you’re going to laugh. I remember when I couldn’t even copy and paste. I pretended I knew how, but I didn’t. Darcy saw through that facade quickly and I had to admit I was a computer dummy, and I didn’t even know how to copy and paste. Darcy was patient with me – she didn’t make me feel like an idiot because I didn’t know how to copy and paste – which is one of the most fundamental computer skills of all.

So, I learned to be patient with people by remembering how I was when I was just learning Windows. Now I enjoy working with and helping people, getting to know them, and maybe even teaching them something they didn’t know about computers.

I know that we consider our newsletter subscribers and those who come to us for help – friends. And how important it is to always be the best we can be and help as many people as we can, whether it is financially rewarding or not.

With our business philosophy, we’re never going to get rich. We enjoy doing what we do – very much and we help a lot of people without being paid. That’s OK. While we still need to make a living, we don’t need to be wealthy. So, we help as many people as we can every day. We help many people at no charge. We try to keep the prices of the products and services we do sell as low as we can while keeping the quality high.

It makes me feel lucky when I know we’re helping people and making friends at the same time. I know that I speak for Darcy as well when I say we’re going to keep on helping as many people as we can for as long as we can – and we hope to keep on making friends along the way.

Now you see – or at least I hope you can see – why I’m lucky

Can you help us?

Please consider helping us continue our mission of helping as many folks as we can – and to help everyone be safer on the Internet. All donation, large or small, is appreciated. 

If you can help us, please visit this page.

6 thoughts on “I’m Lucky

  1. mary billman

    You sure have helped me plenty of times that you didn’t even know about. Mostly through the newsletter. I appreciate you both and I feel lucky to have found you guys!

  2. Arlene Gnirk

    I am extremely lucky to have found Cloudeight and the computer repairs. All the free advice is absolutely fantastic and I haven’t always told you how much I appreciate it. You’ve always been so patient with me when repairing my computer. May God bless you for that! Thank you for everything you do.

  3. Margaret Crozier

    THANK YOU! THANK YOU! THANK YOU! You two have been my computer wizards in so many ways since you started what you have been doing online all these years. I loved using your stationery and endless tips and tricks along the way. And you have ‘visited’ and fixed things in my computers several times. I cannot fully express my love and thanks for all.
    The Lord bless each of you and your loved ones.

  4. Beverly

    Its nice to reminisce from time to time, you took me back 23 years ago, too (how time flys.) When I did not know what was or how to copy/paste either; it was so neat to take a whole paragraph and move it to another screen or page, It was so magical.
    Specially how to detect malicious emails from hacker or vicious email, how to navigate windows plud endless tips about other programs up there. Then the adventure of the Antivirus companies that were no good as well.
    Yes, this crazy old world, which people have gone mad these days (nationality free of all kinds of races and creed) but you kept us going, continuously, each day. Endless thank you’s for your time to you both, from me.
    Your work has been amazing for people like us when we did not know what we were looking at the time.
    Thank you for your patience and for sharing your knowledge with all us. Just like many here at Cloudeight, I’ve learned a lot from the 2 of you from your free advice and time. We are now able to move forward thru Cyberspace with confidents.
    Best regards,
    Beverly (AKA: Biby57)

  5. Jean Seiter

    God bless both you and Darcy who have helped so many of us. We can not repay you for all the good things you have done to help us out in our computer world. THANK YOU FROM THE BOTTOM OF MY HEART

  6. Shirley Seefeldt

    You brought tears to my eyes. Such a touching letter. I got my first computer when you and Darcy started Thunder cloud and I have been with you ever since. I am now 83 years old and still learning, thanks to you and Darcy for keeping me safe. I have purchased and used my computer key. God bless both of you.


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